Curve 8620 freezes. the watch icon pops up and it freezes up. needs a battery pull everytime

Curve 8620 freezes.  the watch icon pops up and it freezes up.  needs a battery pull everytime
Device info
carrier: Cincinnati Bell
Model info and OS version:curve 8620 v5.0.0.900 
a battery pull will fix the issue but it will happen again a day or 2 later.
I have been using Kindle for Blackberry most recently.  I also upload a ton of music often using media sync for windows media player.  any app or advice on how to fix the problem?

Hello pumarocks,
Welcome to the BlackBerry Support Community Forums
The following article should help regarding the issue you are experiencing:
http://www.blackberry.com/btsc/KB10307
Cheers,
-FB
Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.
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