Curve 8900 Sync Failure

My new Curve 8900 will sometimes 'connect' to my PC via USB cable to the BB Desktop Manager and sometimes it won't. If connected and I take a call I pull the cable from the device but when I re-connect it shows "Disconnected" on the Desktop Manager.
What am I doing wrong - or why will it not re-connect? Any help gratefully appreciated.

Hi and welcome to the forums!
When you use desktop manager notice that rimdevmger and BBdevmgr come up as processes.
On my XP driven PC they come up in the system tray. They sometimes remain after desktop
manager is closed and have to be shutdown manually.
Unless you are using the USB to charge the device, you should have the BB disconnected
from the USB cable.
I purchased a charging cradle and have found it extremely easy to charge the device,
and not have to constantly utilize the USB port.
Thanks,
Bifocals
Example of the cradle:
http://www.amazon.com/Blackberry-Javelin-Desktop-Charging-ASY-14396-007/dp/B001NQ7UKI
Message Edited by Bifocals on 02-04-2009 12:49 AM
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Similar Messages

How to sync Curve 8900 and Agent Office

I am a Realtor who uses Agent Office contact management software. I have changed from a Palm OS to the Blackberry Curve 8900. My database is not transferring over and I have not found a way to make it work. Has anyone found the secret? My phone numbers are not all showing up and my memos did not transfer at all. My provider is T-Mobile

Hi and Welcome to the Forums!
Agent Office contact management software? Is that an application that ran on your Palm? Or is it on your PC and you were synching your Palm against it? If the former, then you need to check with the Agent Office folks to see if they have an app that runs on the BB and can provide you with conversion instructions. If the latter, then you need to get the data you want into a PIM that is compatible with BBs...here's a list:
KB12268 Applications supported by BlackBerry Desktop Manager for synchronization
If your Agent Office isn't listed (I don't think it is), then you need to find a way for Agent Office to get the data you need into one of the compatible PIMs, then set up the BB to synch to that PIM:
KB17022 How to configure organizer applications for synchronization using BlackBerry Desktop Manager
Unless there is some other secret way...but I'm not aware of any...
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
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PIN: C0001B7B4 Display/Scan Bar Code
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Lack of support for Curve 8900 and Storm in terms of theme builder

Searching hard for a workaround to be enable to export or even start creating theme with 480x360, as for now i always got back on the "wait for 4.7". But the customers are yelling now.
Second thing: Modify the media screen, as you may noticed, the media screen never changes regardless how the theme looks.
I wish you all a happy new year, make me happy to, and provide me with some useful content, so that i will be there at your place to support others.
Solved!
Go to Solution.

are you talking about the Plazmic toolkit ?
If so, you should post on their own forum.
https://www.plazmic.com/PlazmicForum/index.jspa
other wise, I don't know... Curve 8900 and Bold shouldn't be so different ?
anyway, things always take time with new devices. shortage of device, not enough supplies for accessories, Media Sync compatibility available several days after a device is released...
The search box on top-right of this page is your true friend, and the public Knowledge Base too:

BB Curve 8900 - randomly stops receiving emails and requires battery pull

I'm a newb to BB and this forum has helped a lot but my BB Curve 8900 randomly stops receiving emails about every 2 days and requires a battery pull to correct.
When it stops receiving emails and I go to the browser, it is also unable to connect. I basically lose all connection to data. I can receive calls and sms.
Turning unit off and on does not help.
I need to do a battery pull. Then starts working fine right away.
I'm with Rogers in Canada
Is there a fix for this? Could I possibly have a bad phone? Battery pull once is a while is fine but to need to do that every 2 days is not.

Something similar happens to me. I have to keep resending the service books and then it works fine, try this, at least it will stop you keep doing a hard reset. I have read somewhere else that this can be influenced by having your phone to turn off at night etc. So for now I have turned this feature off. I can actually receive emails via wifi and the failure is only on GPRS. It sounds a bit strange but I am also becoming convinced that it only occurs when I leave home, go somewhere else and then come back.
Read this below. I did do all this but it hasnt worked for me, may help you though
http://supportforums.blackberry.com/rim/board/message?board.id=8300&message.id=23433&query.id=178268...
Message Edited by davock on 03-01-2009 10:06 AM

Curve 8900 bluetooth and vista problem

Can't seem to get my Curve 8900 working / linked with my laptop to sync my organiser etc via Bluetooth. It syncs fine when attached via USB. Have been told that it is not compatible with Vista. Is this true? If not then solution please as its really, really annoying to keep having to plug in to update!
Thanks for your help, I'm pulling my hair out!
Solved!
Go to Solution.

Ok, cool, mark the threas was solved please, is better for users with the same problem, thanks
If I help you with any inquire, thank you for click kudos in my post.
If your issue has been solved, please mark the post was solved.

Browser issues on curve 8900

Hi all, I recently got an unlocked curve 8900 TMobile, and it being my first BB, i was excited!
I have a real serious problem connecting to free wifi areas. you see,
my curve 8900 has no options for hotspot. under browser configuration, there is the only option for blackberry browser, and nothing else. i cant even switch to hotspot. i was told that i need to change the browser type to hotspot to go on surf on wifi.
anyone out there able to help??? pleaseeeeee....
i really appreciate any help/advise that i can get from the BB experts thnx so much...

hi apruthi,
reinstall the nic-drivers and check your AP...
if the bios update "improves" the communication of the chipset the drivers have to be updated too.
if you surfing wlan: mabe your card is becoming to hot and causes this failure...
even a encryption can get "worried" - check and renew...
second thought: infected by a virus/trojan/whatever!
got this issue on a machine - only cure was to restore it to factory defaults which was done by a recovery (cd)
services were modified by the trojan, the scanner was unable to find it...
a infected system isnt trusty anymore!
even if you "desinfect" it... you cant be sure that some system files were not modified...

Calendar entries on Curve 8900 get random reminder times after moving in ical

I just upgraded to a Curve 8900 from a Curve 8310 and using the new Desktop Manager for Mac to sync. I'm having 2 issues.
1) After syncing with ical, the entries on my Curve 8900 do not alert (vibrate or give off tone) when the ical alarm is set to "message with sound", however it does seems to work when you only select "message" from the alarm setting.
2) When dragging an event on ical from one date to another (or changing the date using the edit event command or get info command), during the sync it assigns a random reminder time only on my Curve, but not in ical. So I'm getting random alerts on my Curve for events in the future, and random times of 12 hours, 24 hours, 1215 minutes, etc.
My default entry on both my Curve and ical has the alarm reminder set to "0" min, so that I am alerted on the time I have assigned to the event.
It's so frustrating as both pocketmac and missing sync were erasing contacts. I was hoping the new Desktop Manager would have solved any sync problems.

If you are having errors in your Calendar or Address Book on your BlackBerry, and you wish to delete the entire Calendar (or Address Book) database on your BlackBerry, follow the directions below. Make certain you have a good copy of your Calendar or Contacts elsewhere, as this procedure will complete delete ALL Calendar entries and/or Address Book entries on your BlackBerry.
1. Open Desktop Manager on your PC.
2. Open up Backup/Restore > Advanced.
3. From Advanced you'll see a split pane screen. The left pain is what is going to be backed up from your device and the right is a list of the currently existing databases.
3. Highlight on the right side your Address Book database (or your Calendar database) and click the arrow in the middle pointing to the left. This will copy the information over and prepare it for back-up.
4. Once the back-up has completed, hit the Clear button at the bottom to erase and clean out the entire address book database (or Calendar database).
5. After it's finished, it will ask you if you want to save the back-up you've created, say yes and check the device to make sure the address book (or calendar) has been properly cleared out. Now, resync the necessary contact information and you should be set to go.
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2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
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Data Issues with New Curve 8900 on ATT

Hi, I just got this Blackberry Curve 8900 yesterday for ATT, and it's my first Blackberry. Everything was working fine up until earlier today when I realized that my data wasn't working properly. The data will work with certain apps, but certain apps with also not connect. My e-mail and BB Messenger also will not connect. The only way for me to get them to work is if I connect to wifi, but other than that on my EDGE the majority won't connect.
Here is a list of apps i've compiled that shows what works with what:
-Works with Data & WiFi-
BB Browser
iheartradio
FML
poynt
-Won't Work with Data but will work with WiFi-
BB E-Mail
BB Messenger
BB App World
Facebook
Twitterberry
Myspace
Google Maps
I went to Manage Connections, and Mobile Network Options and my data is set to on, and i've done muliple battery pulls to no avail. When I turn on my WiFi all my emails and alerts that I missed come rushing in. For example I resent a Service Book to my device and I did not receive that until my WiFi was turned on. My "EDGE" is in capital letters so i'm receiving data.
Can someone please help me solve this frustrating topic? It really is mind boggling.
Thanks!
Stephen B.

You have a BlackBerry Data plan right? I'm assuming so since it works sometimes
Also if you notice when the Wi-Fi is off, if you go into Manage Connections | Service Status does the BlackBerry Internet Service say it's connected to the Mobile Network? Or if you go into Mobile Network Options can you run a Diagnostics Test and see if it sees that your data is connected?
If someone has been helpful please consider giving them kudos by clicking the star to the left of their post.
Remember to resolve your thread by clicking Accepted Solution.

How can I get my blackberry curve 8900 to update to 5.0 and get wifi to work?

I bought a blackberry curve 8900 around a year ago on an AT&T plan back when data plans werent required, so it just has minutes and texting. because of an issue i had with data before, i have data disabled completely on my account to prevent any mistaken data being used up and charging me. my AT&T contract recently expired so i called them up and got my blackberry unlocked, and will be soon switching to tmobile.
My problem is that it refuses to update past 4.6 over to 5.0 because of some restriction on it placed by AT&T, and my wifi wont work unless i have data enabled for the same reason. Is there anything i can do? I've tried installing 5.0 from different service providers onto my phone but it never installs properly.

Hi and Welcome to the Forums!
While you can (with just a trick or two) use any carriers OS package for your specific model number, it won't do any good since all 5.0 level OS's require a data plan, regardless of which carrier. So, without that, you can't update to 5.0. Further, it is the data plan that activates BIS -- which is what is used to run the BlackBerry Browser...hence that non-functionality also. Basically, a BB without a data plan is, to many, pretty useless.
There are other browsers that bypass BIS and will use a generic data plan (assuming you have that)...OperaMini and Bolt come to mind. You might give those a try.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
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Outlook to iPhone sync failure – Sync suddenly stopped working for calendar events but continued for contacts and notes.   Finally Fixed!!! SUPPORT TEAM – PLEASE SEE THIS – Complete explanation of cause and correction steps.

The issue: Outlook to iPhone sync failure – Sync suddenly stopped working for calendar events but continued for contacts and notes.   Finally Fixed!!!
SUPPORT TEAM – PLEASE SEE THIS – Complete explanation of cause and correction steps.
The cause: It is now clear what caused this problem. For years I had several “all-day” events in my Outlook calendar (birthdays, anniversaries, etc.). In May 2012 I decided to make some of them one hour events so I could add alerts to remind me of the event. I did this by dragging them in Outlook to the time I wanted and expanding them to the time slot desired and then adding the alarm.
The symptom: Syncing stopped working for the calendar but continued working for contacts and notes. I didn’t realize sync was failing until months later when I missed two very important phone calls, so when I noticed it the cause was not obvious.
The failed attempts: I’m head of a software firm and my calendar sync is a crucial to my business life so I took this on with a vengeance. From a quick look at events in Outlook and the iPhone I could see that the problem started in May 2012. Events before May were in both Outlook and the iPhone but events after May were only one or the other. Unfortunately I had changed several other things at the same time relating to other events so again the cause was not obvious. MANY calls with AppleCare proved them incompetent so my internal IT guys assisted trying many things. We tried a huge number of calendar changes and several versions of iTunes, iPhone OS and Office as well as both iPhone 4 and 5, all without success.
The fix: After 18 months of frustration, MANY hundreds of $ expense and MANY hours of wasted time I saw a blog that had a calendar sync problem and it indicated all day events were related. I changed the display of the Outlook calendar to the list view, added columns so I could see “all day” event check marks as well as times of events, sorted on the “all day” event column to move them to the top, and for all events that were “all day” events AND had a start and end time, I removed recurrence and then added the annual recurrence back…
After I fixed all events that had BOTH “all day” set and had a start/end time, I tried another sync. It synced for the first time in 18 months!
Problem occurred May 2012 – fixed Nov 2013

Hi, to remove dummy '_ModGrp' entries, rather than crashing the 'Suppr' key on your keyboard, you can use this basic VBA macro (launched for instance from Excel).
It will recursively remove all '_ModGrp...' folders
Sub RemoveFolders_Click()
    Dim oOutlook As Outlook.Application
    Set oOutlook = New Outlook.Application
    Set objNameSpace = oOutlook.GetNamespace("MAPI")
    Call CleanFolders(objNameSpace.Folders)
End Sub
Sub CleanFolders(objFolders As Outlook.Folders)
    For i = objFolders.Count To 1 Step -1
        If Left(objFolders(i).Name, 7) = "_ModGrp" Then
            objFolders.Remove( i )
        Else
            If Not objFolders(i).Folders Is Nothing Then
                Call CleanFolders(objFolders(i).Folders)
            End If
        End If
    Next i
End Sub

BLACKBERRY CURVE 8900 WONT OPEN MEDIA FILES*!

HI, I HAVE A BLACKBERRRY CURVE 8900. THE PHONE DOESNT ALLOW ME TO OPEN UP MY MEDIA FILES (SONGS, VIDEOS) EVERYTIME I TRY A WHITE SCREEN COMES AND IT SAYS UNABLE TO PLAY CONTENT. PLEASE HELP! THANKS

Glitches like this will often correct themself.
Try another reboot as described. Leave the BlackBerry powered on.
Remove the battery for five minutes, replace and reboot.
If it continues, you may need to simple reload or upgrade the operating system.
What is your Operating System loaded to your device?
Look at Options > About, third line down beginning with a "v.4.x.xxx"
What is yours?
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2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
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Device Switch Wizard Copies Messenger Contacts??? CURVE 8900

Hi there
I got a curve 8900 and it was slightly faulty so i got another one and got told that the device switch wizard copies pretty much everything to phonebook, messages, calender dates etc
HOWEVER does it also copy my messenger contacts?
Also does my pin stay the same?
Im desperate to know before i actually proceed in doing this
hope someone can help!!!
THANK YOU!!

Q4you wrote:
HOWEVER does it also copy my messenger contacts? Yes, it does.
Also does my pin stay the same? No, it does not. The PIN is a unique identifier for each BlackBerry and is not duplicated, copied or assignable.
Message Edited by JSanders on 03-10-2009 04:01 PM
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
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FREE Call & SMS Blocker for Curve 8900

Is there anyone know an application for blocking unwanted call & SMS FREEWARE for Curve 8900???
like black&whitelist... but i don't want the shareware...
Thanks a lot.

I don't know of a free one. You can also look at iCallManager.
Meanwhile if you want to block ALL SMS messages, you can do that at Options > Security > Firewall settings and check the items you want blocked completely.
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
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BB Curve 8900 died and will turn on but still has the red "off" sign

Hi all. Great site.
I have a Blackberry Curve 8900 and last night the battery completely drained and I could not connect it to a charger until I arrived at work this morning. I plugged the phone in around 9:00 A.M., and even now at 2:00 P.M. it is still not charged.
Strangely, the phone WILL turn on if connected to the charger, but the radio is still off. The red "OFF" sign is still there on the upper-right corner of the screen.
Is there something I can do to get it to actually charge back to where I can use it?
Thanks for all your help!!

Hi and Welcome to the Forums!
These batteries typically do not like to be fully drained. Sometimes doing so renders them useless. But, there are a few things for you to try before you determine that as the root cause.
1) Get a new known good battery. See if it will charge properly in your BB. If so, then your battery is indeed damaged and useless.
2) Give your battery to another known good BB of the exact same model. See if it will charge properly. If so, then your BB or your charger may be damaged.
3) Try a different known-good charger in a known-good wall outlet. If it will charge now, then you know it to be your charger to be damaged.
These steps will help determine where the root cause is, which will guide you to the actions necessary to remedy the situation.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
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Curve 8900 won't view surveilence cameras correctly

Hi!
I am a locksmith with Carl's Lock Shop in Co. Spgs, CO.
We view a particular web site with our shop cameras in order to sell our services...
The web site is www.videoalert.net
You will automatically be re-directed to thier mobile site...
should say "mobile access" or "mobile viewer" at the top...
Enter user name ppp and password pp then click next...
Choose either rover1 camera or pan and tilt (camera 2 is is disabled)...
Now the image, if you have any other Black Berry other than a Curve 8900, will update every few seconds with still pics...(no Blank screen between pics)
If your un-fortunate enough to have been suckered into buying a Curve 8900 you will get one image for about five seconds then instead of refreshing it just goes to blank screen...(if it does refresh it will just blink a half secord glimpse of the pic every thirty seconds or so)
T-Mobile Black Berry/ PDA support is no help at all...(have tried every setting in the phone and some settings only an **bleep** would attempt)
Have been connected with Black Berry support to no avail also...(if 877-255-2377 case # 7151298 was a legit deal( they seemed kinda dumb)
If you let the screen saver come on it will bring up a permanent pic that will not refresh...(Same thing as turning off java script in browser config)
It's painfully obvious to even a moron like myself that this new Black Berry has a different Java scpript or operating system that is not compatible with this particular 3rd party web site, that neither T-Mobile nor Black Berry are responsible for...Duh
I don't need them to tell me that...
I figured that out before I called them and spent hours trying to fix the un-fixable...
Dumb as I am, I know when I have bought a "Pig-In-A-Poke".
Oh Yeah the Streaming video on this piece of junk skips and locks up unless your on Wi-Fi so don't believe the "Hype" about how good it plays...
"IF" anybody has any ideas on what will fix this thing...
Call me direct at (phone number edited out for privacy)
Thnx,
Stang
problem not solved...
cliked solve button inadvertantly...
Message Edited by Stanghurd on 06-22-2009 04:21 PM
Message Edited by Jonathan_K on 06-23-2009 01:42 PM
Stang

Hi and Welcome to the Forums!
This area of the forums is for Welcomes and Introductions only...no device support here. Your post will shortly be moved to the proper place so that the right experts can see it and provide assistance:
http://supportforums.blackberry.com/rim/board?board.id=8900
Good luck!
Message Edited by sdgardne on 06-22-2009 12:40 PM
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Curve 8900 Sync Failure

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