Curve 8900 won't view surveilence cameras correctly

Hi!
I am a locksmith with Carl's Lock Shop in Co. Spgs, CO.
We view a particular web site with our shop cameras in order to sell our services...
The web site is www.videoalert.net
You will automatically be re-directed to thier mobile site...
should say "mobile access" or "mobile viewer" at the top...
Enter user name ppp and password pp then click next...
Choose either rover1 camera or pan and tilt (camera 2 is is disabled)...
Now the image, if you have any other Black Berry other than a Curve 8900, will update every few seconds with still pics...(no Blank screen between pics)
If your un-fortunate enough to have been suckered into buying a Curve 8900 you will get one image for about five seconds then instead of refreshing it just goes to blank screen...(if it does refresh it will just blink a half secord glimpse of the pic every thirty seconds or so)
T-Mobile Black Berry/ PDA  support is no help at all...(have tried every setting in the phone and some settings only an **bleep** would attempt)
Have been connected with Black Berry support to no avail also...(if 877-255-2377 case # 7151298 was a legit deal( they seemed kinda dumb)
If you let the screen saver come on it will bring up a permanent pic that will not refresh...(Same thing as turning off java script in browser config)
It's painfully obvious to even a moron like myself that this new Black Berry has a different Java scpript or operating system  that is not compatible with this particular 3rd party web site, that neither T-Mobile nor Black Berry are responsible for...Duh
I don't need them to tell me that...
I figured that out before I called them and spent hours trying to fix the un-fixable...
Dumb as I am, I know when I have bought a "Pig-In-A-Poke".
Oh Yeah the Streaming video on this piece of junk skips and locks up unless your on Wi-Fi so don't believe the "Hype" about how good it plays...
"IF" anybody has any ideas on what will fix this thing...
Call me direct at (phone number edited out for privacy)
Thnx,
Stang
problem not solved...
cliked solve button inadvertantly...
Message Edited by Stanghurd on 06-22-2009 04:21 PM
Message Edited by Jonathan_K on 06-23-2009 01:42 PM
Stang

Hi and Welcome to the Forums!
This area of the forums is for Welcomes and Introductions only...no device support here. Your post will shortly be moved to the proper place so that the right experts can see it and provide assistance:
http://supportforums.blackberry.com/rim/board?board.id=8900
Good luck!
Message Edited by sdgardne on 06-22-2009 12:40 PM
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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