Curve 9220 - scroll issue only while viewing emails

Hello,
Facing an issue with my new Curve 9220. When I go into any email, and I scroll upwards - cursor hangs at the subject line. And then it (cursor) stops moving at all.
No issue while scrolling through menu items or any other stuff. It's only the emails.
Appreciate if someone can help me with this, if they have faced a similar issue.
Thanks,
Hemant

Hello hshavkani,
Welcome to the BlackBerry Support Community.
Thank you for your question regarding the scrolling issue you are experiencing.
Please backup and perform a clean reload of your BlackBerry Device Software. For more information on this procedure see the following article:
http://www.blackberry.com/btsc/KB11320
In the case that this process fails to resolve the issue, please contact your point of purchase.
Cheers,
-FB
Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.
Click "Accept as a Solution" for posts that have solved your issue(s)!

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