Curve 9300 Blackberry Enterprise not available

Hi everyone,
I am currently using the Curve 9300 and I am not able to use my work email with the Blackberry Enterprise software. When I go to settings --> advanced system settings (which it says has enterprise activation) THERE IS NO ENTERPRISE ACTIVATION OPTION...
I also go to the set-up wizard and click email and my only options are yahoo, gmail, aol, windows live. There is no option for Blackberry enterprise.
Please help!!! Thanks in advance

Hi and Welcome to the Community!
Here is a KB that discusses that error:
KB10192 No Enterprise Activation icon is present on the BlackBerry smartphone
Hopefully it contains something useful! There also are multiple existing threads on this site that discuss that exact error...your review of those might prove useful, and a search of this site, using the error message, error code, or symptom, should reveal all applicable existing threads to you.
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Similar Messages

Trouble using a Curve 9300 for personal not business

Would appreciate some help as I have just bought a Blackberry Curve 9300.
I cannot send normal SMS, I can receive them and reply but when I compose and send they do not reach.
The top of the message box shows Text Messages instead SMS,
Any idea about this? in the manuals does not show about this problem.
Regards
Anxo Lobos

Hi there,
Well it was none of the issues neither with GPS nor server, it was basically that to send a SMS will have to do it with more clicks than on the IPhone4 or Nokia C1, in my Iphone4 I can access even my hotmail without special data plans from the carrier but guess that I am just experiencing with Balckberry to see how it works before deciding for longterm use.
Regards
Anxo Lobos
Spain

Curve 9300: Middle sensor not working

Hello all..
Quite a while ago the middle button on my curve 9300 started behaving tempermental, I would have to press it hard to get a response from it. Now it's stopped working completely! Is this a common flaw with blackberrys because i've heard it's happened to other people also. Advice greatly appreciated!

Yes this is a common problem. I have just had the exact same fault on my own 9300, the best solution is a replacement trackpad. I got one off eBay for £3.95 and fitted it myself, problem solved.
"Olny two tihgns mtater wehn cmospnoig a BBm mssaege.... as lnog as the frist and lsat ltteres of a wrod are in the rghit pacle, the biarn wlil siltl rcoeginse the wrod... So mcuh for seplclhcek!!!"

BlackBerry appworld not available in your country

I have had my pb for 5 months now and never had a problem with wifi. By the today appworld started giving me an error that it is not available in my country. I live in Canada and did nothing to my network to cause this...I was able to get on after a hard boot but the problem keeps coming back. Any Ideas?

My solution is to make my wireless network open (not applying any kind of security setting like wap + unhidden the SSID) then connect with playbook and use the problematic application ( like appworld)
Please don't forget to roll back the change in router, after the problem fixed.

Blackberry Curve 9300 - "memory card not inserted"

Hi, I've seen this topic on here already but none of the things you mentioned actually worked for me. my blackberry is brand new this morning (22/10/2011) so there is no way it could have been damaged... i took the memory card out of my blackberry storm and put it in this one, and it didnt work, so i put the one i got with this phone in and that didnt work either. any ideas would be amazing?

Well, for starters, make CERTAIN the card is inserted correctly... so the contacts touch as intended.
That might sound silly, but believe, I've seen users put media cards in all different wrong ways.
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Problem blackberry curve 9300 facebook chat not working

anyone can help?

hi,
are you referring to the application named "Facebook Messenger" or the chat feature inside the application named "Facebook for BlackBerry smartphones" ?
I suggest you use the app named "Facebook Messenger".
http://appworld.blackberry.com/webstore/content/136854/
The search box on top-right of this page is your true friend, and the public Knowledge Base too:

Curve 9300 3G will not switch on please HELP!!!!!

Had my bb curve 3g for just a few months now love it or at least loved it till it broke on me. It was working fine and one day just went to a blank white screen so i did a battery pull still white screen. It was a gift so cant just send back to shop for repairs or replacment. After a couple of days of white screen i noticed it was off so i went to charge it but the red light did not come on and the phone would not turn on either. Can anybody please help me.
If it helps at all im on O2uk and os 5 thanks in advance.

Hi,
1. Remove battery for 10 min, then switch on device.
2. Connect to start charge and wait for 50-60 min. If battery fully drained it must charge for minimum amount then device is switch on.
3. If you still have white screen it' mean that OS in your device damaged and must be reloaded
4. Here step-by-step instruction how to reload OS with separate way (if one way have trouble, try another)
5. Also there are possibility hardware problem, which mean than must be repaired
Be sure to click Likes! for those who have helped you.
If your query is resolved then please click on “Accept as Solution”.

MMS for BlackBerry curve 9300

Hi everyone, I have a curve 9300 and can not receive my MMS on time and on my telephone screen.. I always have the same message through a SMS from my provider, telling me to click on the Internet link to see it on the Web, using a password they are giving me.

Hi Smet
SMS and MMS are services maintained by your wireless provider, thus, I would recommend contacting them for assistance.
Thanks
-CptS
Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)!

Curve 9300 not getting detected on blackberry desktop software

Dear All, I am using Blackberry Curve 9300 with OS 5.0.0.832. Desktop software version is 7.1.0.41. Since last 10 days, the handset is not getting detected on desktop software. Same is getting detected on Windows XP OS and also getting charged. Requesting help on this. Regards, Vinit V. Rawle

Hello,
I am confused...3 weeks ago you had this solved?
http://supportforums.blackberry.com/t5/BlackBerry-Link/Device-not-getting-detected-on-Blackberry-Lin...
Please clarify.
In the meantime, here is the list of troubleshooting articles...hopefully something will be useful:
http://supportforums.blackberry.com/t5/BlackBerry-Desktop-Software/Tips-for-getting-BlackBerry-Deskt...
KB10144 How to force the detection of the BlackBerry smartphone using Application Loader
KB28457 BlackBerry Desktop Software is unable to detect the BlackBerry Smartphone due to administrative permissions
KB28458 BlackBerry Desktop Software is unable to detect the BlackBerry Smartphone when user account control is enabled
KB28459 BlackBerry Desktop Software is unable to detect the BlackBerry Smartphone when a full version of Roxio® Media Manager is installed
KB28456 BlackBerry Desktop Software is unable to detect the BlackBerry Smartphone when USB selective suspend setting is enabled
KB28444 The BlackBerry smartphone is not detected by BlackBerry Desktop Software when connected by USB to a USB hub or a docking station
KB28443 BlackBerry Desktop Software cannot detect the BlackBerry smartphone when it is connected via USB
KB02640 Troubleshooting USB connections
KB15486 Top 10 BlackBerry smartphone and BlackBerry Desktop Manager troubleshooting tips
KB00125BlackBerry Desktop Software cannot detect the BlackBerry smartphone
KB11439 BlackBerry Desktop Software does not detect the BlackBerry smartphone when it is connected
KB00019 No PIN displayed in BlackBerry Desktop Redirector
KB10938 "USB charging current is insufficient" appears on the BlackBerry smartphone
KB01451 How to turn on advanced synchronization logging if a wired synchronization fails
KB19717 The BlackBerry smartphone is not detected as a USB Mass Storage Device when connected to a computer
KB16310 Media Transfer Protocol and the BlackBerry Storm smartphone
http://supportforums.blackberry.com/t5/BlackBerry-Desktop-Software/Desktop-Manager-quot-disconnected...
Also, check that you are using only root USB ports...no hubs (sometimes the front-side ports are hubs...use a rear USB port). And make sure to try disabling USB power management in your system configuration (Device Manager).
Also check on conflicting software...it has been reported that the software package NTI Shadow&Ninja can cause a conflict; removing them and reinstalling the BB desktop software allows it to install correctly.
Apologies in advance if this is redundant -- there's no way to be sure if you've already seen and tried these. Also apologies if any are not presently available...RIM takes them up and down at will as they revise things.
Hopefully something there is helpful!
Cheers!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

MEDIA SERVICES ARE NOT AVAILABLE - CURVE 9300 3G / WINDOWS 7 ULT

I have installed the Blackberry desktop software and my new Curve 9300 connects and preforms the feature of syncing with my Outlook 2010 and does the backup and does the software upgrades for my phone. The one thing i cannot seem go get to happen is the media sync. The card is installed and under the option the card is enabled and sees the 2GIG therefore i assume the mass storage mode is turned on since both check boxes are enabled at the top of STORAGE in OPTIONS.
What can I do about this? I have just about spent my entire day reading thru the net trying to get differnt takes on the problem but at this point before i have installed and uninstalled to the point of creating havoc on my laptop i would just like to know a direction to take. Also if this matter or not when the phone is plug in thru the USB cable and in "My Computer" I do not see the 2Gig Card listed as a drive or anything like that.
Current version of OS software on the phone is 6.0.0.461
Current Blackberry Software is Dec 6.2010 Bundle 21

Thats good advice.
Blackberry Best Advice - Back-up weekly
If I have helped you please check the "Kudos" star on the right >>>>

Facebook does not work with BlackBerry Curve 9300 ??

Hi, I just got a BlackBerry Curve 9300 v5.0.0.832. My current carrier is Virgin.
Anyways. The message I get is "You are currently on a service plan that does not support this application. If you want to use this application please contact your service provider to upgrade the plan"
I've been reading how you can get v. 1.6 for Facebook, but I don't know how! Please help! Thx!

In order to use the Facebook app etc you need to ensure you have a full blackberry data plan as opposed to an email only blackberry data plan or standard data plan from your carrier.
Give them a call and see what your options are.

Texting/IM problems incoming/outgoing, Not Received/Up To 3 Day Delays, Blackberry Curve 9300

For several weeks now I have been having problems receiving and sending texts from my blackberry. I first brought this to the attention of my provider (tmobile) at the end of september, this was after the announcement that RIM has resolved the problems that were reported all over the news.
Tmobile can not figure it out, they even sent me a new blackberry hoping it would resolve the problem. Some of my contacts that I was having trouble texting are also blackberry users so I figured Instant messaging would be the way to go, but even that is not working, receive some IM's, don't receive others and up to 3 day delays. Both my incoming and outgoing texts are either not received or can be delayed up to 3 days on both ends. At this point I am finding the situation really frustrating. I have people calling me upset cause they think I am ignoring their msgs intentionally.
This evening I was at my sons sports practice and was chatting to another mom who has a blackberry, ATT is her provider, she is having the exact same problem which leads me to believe that it is a problem with blackberry and not our providers.
I would greatly appreciate help resolving this problem as I find it really frustrating not knowing whether my communications are being received or not, and am also not happy that I am not receiving all my texts and instant messages.

My daughter has had her Razr for about 9 months now. About two weeks ago she picked up her phone in the morning on her way to school when she noticed two cracks, both starting at the camera lens. One goes completely to the bottom and the other goes sharply to the side. She has never dropped it and me and my husband went over it with a fine tooth comb. We looked under a magnifying glass and could no find any reason for the glass to crack. Not one ding, scratch or bang. Our daughter really takes good care of her stuff, but we still wanted to make sure before we sent it in for repairs. Well we did and we got a reply from Motorola with a picture of the cracks saying this was customer abuse and that it is not covered under warranty. Even though they did not find any physical damage to back it up. Well I e-mailed them back and told them I did a little research and found pages of people having the same problems. Well I did not hear from them until I received a notice from Fed Ex that they were sending the phone back. NOT FIXED!!! I went to look up why and guess what there is no case open any more for the phone. It has been wiped clean. I put in the RMA # it comes back not found, I put in the ID #, the SN# and all comes back not found. Yet a day earlier all the info was there. I know there is a lot more people like me and all of you, but they just don't want to be bothered so they pay to have it fix, just to have it do it again. Unless they have found the problem and only fixing it on a customer pay only set up. I am furious and will not be recommending this phone to anyone. And to think I was considering this phone for my next up grade! NOT!!!!

I need to know a lot of things about Blackberry Curve 9300, I need hel please...

Hello there! Some of the questions or problems I'm encountering now maybe for some is nothing & seemed silly but for me it's giving me headache. First, just downloading & installing the Blackberry Desktop Software for PC is giving me a problem already, I downloaded & installed Blackberry Desktop Software v.5.0 but seemed not compatible with my PC & Blackberry Curve 9300, some options & features were missing/incomplete. So what is the best BB Desktop Software for BB Curve 9300? And I want to upgrade my BB Curve 9300 v.5.0.0.977 (Platform 6.3.0.63) to 6 OS. However, I want to know the advantages of the 6 OS first, what features are so special with this OS? Is it ok to download & install the 6 OS leaks? Among those leaks(V.6.0.0.448; v.6.0.0.418, v.6.0.0.380, v.6.0.0.344; etc.) what is the best & safest & most compatible with version of blackberyy Curve 9300 that i have??? Is it a must to upgrade my version of BB Curve 9300 to 6 OS? Í love changing my themes, wallpapers & ringtones but the version I have doesn't allow me to do so... So limited choices... What can I do???
I will really appreciate any comments, suggestions, replies regarding my concerns... Thanks!!!

Hi and Welcome to the forums!
Wow...that's a lot to pack into a single paragraph with a large colorful font! But, let's see if we can take your points one by one, shall we?
Netteski wrote:
First, just downloading & installing the Blackberry Desktop Software for PC is giving me a problem already, I downloaded & installed Blackberry Desktop Software v.5.0 but seemed not compatible with my PC & Blackberry Curve 9300
Exactly how did it seem not compatible? Precise descriptions are always better than vague generalities...which leave us to only guess...which helps no one I find...
Netteski wrote:
some options & features were missing/incomplete.
Again...what, exactly?
Netteski wrote:
So what is the best BB Desktop Software for BB Curve 9300?
The most recent version (6.0.1.18), available here:
http://us.blackberry.com/apps-software/desktop/
BTW...the version of the Desktop Software itself is not at all tied to your BB model, nor your BB OS level. It is always best to use the most recent Desktop Software version, regardless of BB model/OS that you have. (There are some very special cases that are exceptions to that...but they are indeed very special.)
Netteski wrote:
And I want to upgrade my BB Curve 9300 v.5.0.0.977 (Platform 6.3.0.63) to 6 OS. However, I want to know the advantages of the 6 OS first, what features are so special with this OS?
OS 6 is very very different from OS 5. I suggest you read the release notes, view the videos, and other things. If, ultimately, you decide you don't want it, then you can always fall back.
Netteski wrote:
Is it ok to download & install the 6 OS leaks? Among those leaks(V.6.0.0.448; v.6.0.0.418, v.6.0.0.380, v.6.0.0.344; etc.) what is the best & safest & most compatible with version of blackberyy Curve 9300 that i have???
I don't know if those versions are leaks or not. But, if they are from a carriers download web portal:
http://us.blackberry.com/support/downloads/download_sites.jsp
then they are official and not leaks. From what I can quickly find, the most recent official OS for the 9300 is 6.0.0.461 (from Telus). Typically, on this officially sanctioned (by RIM) site, we shy away from much discussion about leaks since they have bypassed the official channels and are not sanctioned by anyone for release to the general public.
Netteski wrote:
Is it a must to upgrade my version of BB Curve 9300 to 6 OS?
Nope...you can stay behind for as long as you want. Just be aware that someday your OS will be End Of Life and there will be no further formal support. Before you ask...no, I've no idea when that would happen.
Netteski wrote:
Í love changing my themes, wallpapers & ringtones but the version I have doesn't allow me to do so... So limited choices... What can I do???
Given that OS 6 is even newer, I'd expect that your choices for those things would be even further limited. But, over time, that will shift and there will be plenty of options for OS 6 for you to play with.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

TWO PROBLEMS:( BLACKBERRY CURVE 9300) 1) Unable to send/receive e-mails 2) black square with a minute hand whizzing round

Hello,
I have a BLACKBERRY CURVE 9300
i would be most grateful if someone could help me with persistent problems, which ive previously enlisted the help of T-mobile to resolve but to no avail.
1) I am unable to send/ receive e-mails, this has been an ongoing problem which seems to sort itself out for a short while then returns, i have been asked to remove e-mail accounts from device and re-boot, and as i say works for a short time then starts again.
2) I have this annoying black square in the middle of the screen with like a second hand whizzing round which can sometimes last ages. I was told by t-mobile this was due to not doing regular device updates, i have since done this and as i type continue to see this symbol.
Any advice/suggestions would be gratefully received.
Thankyou.
Andrew Goodall

The spinning clock is usually an indicator of low memory. Make sure you are completely closing apps your aren't using by using the close or exit option in the menu instead of just backing out of the app with the escape key. Also check your memory after you have rebooted your device. If it is still low then you may have to delete apps you absolutely don't need or use to get memory back.
As for the email issue I am assuming you have a data plan since you have tried to fix the problem with Tmobile. If you haven't done so you may have to re-register your phone on the network and or log into Tmobile's BIS site to resend your service books.

Need help with a Blackberry Curve 9300, please...

Hello, everyone, I had a look around the forum and came across a post which offered advice one what to include in questions, so I have tried to include the info below.
Device info
Your carrier: Unlocked (was using Virgin)
Model info and OS version (Go to Settings, then Options, then about): Blackberry Curve 9300, OS 6
Apps and free space
File free before and after a battery remove/replace. (Go to Settings, then Options, then status): 60%
Did a battery pull fix your issue? No
Apps installed and their version if possible. (Go to Settings, then Options, then applications): None, only the ones that come with it after reset to factory
BT device model/version (you will have to look at the BT device): Don't know what this means
When writing your question
Any other details that would help us out with your issue: This was my teenage brother's phone, which since has been given to me. The phone was severely mistreated; thrown around, stepped on and chewed. The battery had to be replaced as well as the middle chassis and the front and back cases along with the keyboard, bottom clip and screen.
Good description of what is really wrong and how to reproduce if possible. Details of what you did before: I managed to get it working after I had replaced everything listed above, but it will not charge using the cable. I have to keep taking the battery out and plugging it in seperately to charge, then putting back in the phone. This is after replacing the cable as my brother broke that too, so it's not the cable. He's damaged the data/ charge port.
The camera will not work, but at the moment I am not looking for a solution for that. The error is: "Could not start the camera. Close other applications and try opening the camera again". No applications are open and the OS has just been updated to the most recent version. For this reason, I think he's managed to break that too and it would need to be replaced if that's possible.
My issue at the moment... My mother, as you can imagine is furious with him for trashing the phone she bought him at about £250 when it was new a couple of years ago. So, as I have managed to get it to turn on and pick up wi-fi, she has said I can keep it. I am on Virgin Mobile and this phone is unlocked. It will not pick up any network even using my Virgin SIM card which works fine. My brother was also using it on Virgin.
I can use it with wi-fi and have already contacted t-mobile and Virgin Mobile to make there there's no problem with them. There isn't. The number has been put under my ownership and the phone registered to me now. It is not blocked or blacklisted, yet, only comes up with SOS for network.
Because of this, they and the local phone shop think he might have damaged the antenna inside. I am an iPhone user, this is the first time I have used a Blackberry, so I have no idea - can the antenna be repaired by myself?
Or, given that the camera doesn't work either/ needs replacing, would it just be better to get a replacement using my contents insurance? I am unsure which would be cheaper, to get the parts and try and fix it myself, or pay the excess for the insurance.
Advice appreciated... Thanks in advance.

Hey MaggzieP,
Welcome to the BlackBerry Support Community Forums.
Thanks for the question.
This KB article will determine if it is a software or hardware related issue for the camera: www.blackberry.com/btsc/KB15544
Also if you tried more than 1 SIM card in the BlackBerry Curve 9300 smartphone and it still shows SOS, this could be hardware related as well.
For all repairs, I can only suggest checking with the point of sale or network service provider for further options.
Let me know if you have any more questions.
Cheers.
-ViciousFerret
Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
Be sure to click Like! for those who have helped you.
Click Accept as Solution for posts that have solved your issue(s)!

Curve 9300 Blackberry Enterprise not available

Similar Messages

Maybe you are looking for