Curve 9300 Desktop Software doesnt offer Outlook as option

I have downloaded the desktop software and when i go to Select Organizer Data and pick calendar, contact, etc Intellisync Setup comes up and I select calendar and contacts it go to then it goes to Intellisync Select a desktop application and Outlook is not there. Why? I have tried the reinstall/repair but with no luck. If i do this on my laptop at home Outlook is an option. Why doesn't it show up on my desktop?

I called blackberry support and I was told that the 4.2 service pack 2 is no longer available for download. Do you know a way I could download in order for the software to recognize my outlook 2000? If not, I have downloaded on my previous computer, is there a way to transfer the software to my new computer?

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Curve 9300 & Desktop software

Hi there, My 64-bit laptop runs Windows 7. Desktop Software doesn't allow the connection which the computer recognises. It asks for the device password but then says there is a connection problem. I have tried re-installing the software & re-booting laptop & BB. I am unable to synch anything!! I have even tried bluetooth. Please help. Thanks.

Hey Dufferroy,
Welcome to the BlackBerry Support Community Forums.
What version of the Desktop Software do you have installed? Also what is the full error message you receive? Does it allow you to enter your password and then the error displays?
Thank you.
-HB
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Cant Sync Mac Desktop Software with Mac Outlook 2011

Hi,
I cant Sync Mac Desktop Software with Mac Outlook 2011, Calendar and Contacts etc.
The sync button is not highlighted on the BB Mac Desktop Software therefore it can't be clicked.
I have turned on sync in Outlook in Preferences under Sync Services.
In the BB Deskstop Software, when i click on the Calendar function, it says "There are no writable Calendars available for syncing on this computer. The Contacts section says "sync services is currently turned off on this Mac"
I have updated both the Deskstop software and Mac Outlook to the latest updates.
Regards.

Hi and Welcome to the Community!
First off, you must have installed one of the compatible Desktop Organizer apps:
KB12268Applications supported by BlackBerry Desktop Software for Windows for synchronization
Attempting to use anything NOT on that list will, of course, fail.
Secondly, you must have not have Outlook installed as "Click To Run":
KB24040 Support for Microsoft Office 2010 Click-to-Run installation
If you have it installed in that manner, you must correct that.
I have no idea how your prior machine was configured, but I know 100% that you can synchronize to a Win7X64 Laptop with Outlook 2010...I do it all the time.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Problem with Desktop software synchronizing Outlook 2010

I have 2 new computers;
Dell Inspiron One running Windows 7 (64) bit and Desktop software works fine with Outlook 2010.
Samsung R530 laptop running windows 7 (32) bit and Desktop does not link to Outlook 2010.
I have tried installing version 6 which did not work. I have also tried starting with version 5 and upgrading and this also does not work.
Any suggestions would be welcome.
Solved!
Go to Solution.

Many thanks, it now works the problem was down to a version of Front Page 2003 corrupting files in Office 2010. Deleted Front Page and repaired Office and now all works well

Switch Desktop Software to new Outlook PST

For the new year I created a new Outlook 2010 pst file. My BlackBerry Desktop software had been set to sync with the previous one.
I tried to add the new one, set it as the default, and remove the old one, but the pop-up indicated that all the data associated with the pst I was removing would be erased from my device!
OK, so I copied the data (calendar, tasks, contacts, notes) from the old PST to the new one, and BB Desktop Software still won't let me choose the one, new PST. With both folders mapped, the system now wants to double the contacts, appointments, etc.
I did this last year and was able to make it work, but can't remember how.
How do I get the device to sync with just the new PST and remove last year's?
Thanks.

My concern with replacing it is getting all of the data from the old device onto the new device. Of even greater concern to me is that the newer devices do not seem to have a desktop software application like the old decives did - if I am wrong about this point, someone please correct me.
In addition to the Data Transfer Assistant, you can simply Export your data from Palm Desktop and Import it into a new Google or Yahoo account. But, the transfer process using either the DTA or exporting/importing can be messy...fields don't exactly translate from one to the other and while you won't lose anything, you might have a lot of "fixing up" to do.
But more directly to your question, you can still sync your data directly with Palm Desktop, using Chapura Echo, and not even bother with all of the hoopla of moving your data into a Google, Yahoo or other online account. It is a third-party application which costs $30, and syncs contacts, calendar, memos and To Do's from Palm Desktop via either Bluetooth or Wi-Fi. Synchronizing the Pre to Palm Desktop using Chapura Echo over a wireless network is very slick, and very fast.
Feel free to yell at me for trying to switch to a Blackberry
Since you said so, consider yourself yelled at .
Message Edited by smkranz on 01-14-2010 11:20 PM
smkranz
I am a volunteer, and not an HP employee.
Palm OS ∙ webOS ∙ Android

Desktop software not recognizing Outlook 2000 at all

I'm running Windows 2000 platform, and Outlook 2000 (SP3).
I have a BB Storm.
I've installed Desktop version 4.7. (Can't install a higher version on Windows 2000.)
Installation went fine. Software recognized the Storm. When I go to the Syncronization and click on the box in front of Calendar (or any of the choices), the only 3 choices I see are:
None
ASCII Impoter/Exporter
Yahoo
I've read every word of every manual, and can't find anything that will help me get Outlook onto that list. According to the Help section, Outlook is supported, yet it doesn't display.
Any suggestions on how to get Outlook onto the list?
Thanks.
Solved!
Go to Solution.

Hi and Welcome to the Forums!
See this KB:
KB12268 Applications supported by BlackBerry Desktop Manager for synchronization
The last version of DTM that supported Outlook 2000 was 4.2.2 -- so using 4.7 won't work...
Hope that helps!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Lost CD to download 8703e desktop software- synching ms outlook calendar, etc- help!

What do I need to download so I can synch with ms outlook (calendar, etc). I'm trying to help a family member with his 8703e and I've never used a blackberry before. He no longer has the CD that came with the software. Thank you!

Greetings, and welcome to the BlackBerry.com Support Forums.
Download Desktop Manager from here:
https://www.blackberry.com/Downloads/entry.do?code=A8BAA56554F96369AB93E4F3BB068C22
I would recommend DM version 4.7 withOUT Media Manager for that model
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
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Desktop software doesnt wana install on my pc ????

HI
When i downloaded the software i cant run it or install it and i get a message saying that its not a valid Win32 application ?
any help please

Hey hancko13,
Welcome to the BlackBerry Support Community Forums.
I would suggest downloading the software from www.blackberry.com/desktop and save the file to a different location and once completed try to run the install.
-ViciousFerret
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BB Curve 8520 Desktop Software 6.0.1.18 internal error

Sincronicé muchas veces mi organizador sin problema. Pero ahora no puedo completarlo, en el soft aparecer "Error 0x8004fceb" y en el log "Internal Error #-789" . Busqué en diversos sitios, pero no encuentro ninguna referencia a este problema. Gracias desde ya por cualquier ayuda.

Hey fercalle05,
This article may help you out regarding your issue. http://bbry.lv/dLbRza
Let us know how you make out.
-SR
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Curve 9300 email setup doesnt show up

When i go to setup there is no option to setup an email. How can i setup an email?

Hi jcrandell8
Welcome to the Community
Do you BlackBerry Data Plan in your account if yes then from your device browser Go to www.blackberry.com/integrate then try to set up your email account.Try it and let us know.
Prince
Click " Like " if you want to Thank someone.
If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.
Click " Like " if you want to Thank someone.
If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.

Sync Problems between Blackberry 8330 and Outlook 2007 using Desktop software v 4.7

I have a Blackberry Curve 8330 and I have been experiencing some problems syncing it with my HP Notebook running Outlook 2007. I am using the most current Desktop Software version 4.7. I am using the BB Internet Service and all of my email accounts seem to be operating well. When I attempt to sync I receive the following errors in this sequence
Error 1: Intellisync; There are no applications configured for synchronization. From the synchronize screen, go to Configure > Synchronization to configure the applications.
At this point, I attempt to follow the above instructions and configure the applications I want to Sync. When I complete the above step for all applications, or each one seperately, I receive the following error:
Error 2: Runtime Error; Folder is no longer a part of the system data source or the folder can not be found.
As I stated above, I receive the error for all 4 applications (Address Book, Calendar, Memos and Tasks) whether they are configured seperately or all at once. I have unistalled the desktop software v4.7 5 times and Outlook 3 times. I am truly at a loss and in dire need of my Calendar and Contacts on my phone. If anyone has come across this in the past or has any ideas, Please feel free to comment or reply. Any info will be greatly appreciated!!!
BB: 8330 Curve
DS: Desktop Software v 4.7
PC: HP TX2500Z Notebook/Tablet
OS: Windows Vista Ultimate 64-Bit
DO: Microsoft Office Outlook 2007
Thanks,
Brian

uninstall the desktop manager, and install "4.7 without Media Manager"
The search box on top-right of this page is your true friend, and the public Knowledge Base too:

Blackberry Desktop Software not recognize my device

Hello, I speak from Brazil.
After update my Blackberry Desktop Software, it no longer recognizes my device, a Torch 9800. My windows is the Seven. How to fix this problem? Gratefull

Hi all. I had the same problem and spent several hours on the phone with Blackberry Support. Its a problem with the latest update. Here is what fixed the problem:
Finally got it working again! Re-downloaded the desktop software (but when you start it up, make sure to uncheck the automatic update option). While that was downloading, I was instructed to go to microsoft.com and search for and download .NET Framework 3.5. Once you click to download that, there will be an offer to download 2 other items. One of which will be Microsoft .NET Framework 4 Client Profile (Web Installer). Click to download that too. Once they are finished downloading, run both files. .Net Framework 4 Client Profile will take longer and will ask you if you want to repair or remove. Choose repair. The repair took several minutes, but once it was done, I clicked "Finish", opened the BB Desktop Software, UNCHECKED THE AUTO UPDATE OPTION, and plugged in my phone. Once windows finished installing the drivers, Low and behold! The Desktop software recognized that the phone was connected! I hope this helps you resolve your issue as well. When it again offered me an update I clicked to update later (meaning never!). Best of luck to you.

An updated blackberry desktop software component must be insalled before you continue

i have downloaded blackberry software manager 7.1 and trying to update bold 9900. To start of with the software picks up the phone connected to it and then i get to the update bit on desktop manager fine, click update and get a message (An updated blackberry desktop software component must be insalled before you continue). This is where the problems start. downloading this does somthing and the desktop software doesnt recognise any blackberry device connected. its not damaged leads or ports, i have removed and re installed. i have run as administrator. i have tried everything, the only thing i can think of is if its a dodgy update by blackberry. hope someone has this problem and found the problem
install New windows original Have Last update And Not Work
download Last firmware And Not Work ?
Need Help ??
when download component comple ?

Uninstall the Desktop Sofware and Downlod it again. Install it, when greeted by the setup screen make sure to uncheck the automatic update option. Go ahead and try it again. Good luck!
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Cannot detect 9720 to Mac Desktop Software

The Mac Desktop Software doesnt appear to detect my 9720.
Just sits there in the welcome to Blackberry Destop Spftware.
It is connected directly to my MacBook Pro (No Hubs).
The Apps Persmission's appear to be correct.
I have uninstalled and reinstalled - no change.
Does it have to be in Mass Storage Mode?
Does the Blacberry have to have a Data Card installed to enter Mass Storage Mode?
Any help would be great....
v7.1.0.1121
Mac OSX 10.9.5

Hi and Welcome to the Community!
The steps in this KB might be useful to you:
KB10144 How to force the detection of the BlackBerry smartphone using Application Loader
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Curve 9300 not getting detected on blackberry desktop software

Dear All, I am using Blackberry Curve 9300 with OS 5.0.0.832. Desktop software version is 7.1.0.41. Since last 10 days, the handset is not getting detected on desktop software. Same is getting detected on Windows XP OS and also getting charged. Requesting help on this. Regards, Vinit V. Rawle

Hello,
I am confused...3 weeks ago you had this solved?
http://supportforums.blackberry.com/t5/BlackBerry-Link/Device-not-getting-detected-on-Blackberry-Lin...
Please clarify.
In the meantime, here is the list of troubleshooting articles...hopefully something will be useful:
http://supportforums.blackberry.com/t5/BlackBerry-Desktop-Software/Tips-for-getting-BlackBerry-Deskt...
KB10144 How to force the detection of the BlackBerry smartphone using Application Loader
KB28457 BlackBerry Desktop Software is unable to detect the BlackBerry Smartphone due to administrative permissions
KB28458 BlackBerry Desktop Software is unable to detect the BlackBerry Smartphone when user account control is enabled
KB28459 BlackBerry Desktop Software is unable to detect the BlackBerry Smartphone when a full version of Roxio® Media Manager is installed
KB28456 BlackBerry Desktop Software is unable to detect the BlackBerry Smartphone when USB selective suspend setting is enabled
KB28444 The BlackBerry smartphone is not detected by BlackBerry Desktop Software when connected by USB to a USB hub or a docking station
KB28443 BlackBerry Desktop Software cannot detect the BlackBerry smartphone when it is connected via USB
KB02640 Troubleshooting USB connections
KB15486 Top 10 BlackBerry smartphone and BlackBerry Desktop Manager troubleshooting tips
KB00125BlackBerry Desktop Software cannot detect the BlackBerry smartphone
KB11439 BlackBerry Desktop Software does not detect the BlackBerry smartphone when it is connected
KB00019 No PIN displayed in BlackBerry Desktop Redirector
KB10938 "USB charging current is insufficient" appears on the BlackBerry smartphone
KB01451 How to turn on advanced synchronization logging if a wired synchronization fails
KB19717 The BlackBerry smartphone is not detected as a USB Mass Storage Device when connected to a computer
KB16310 Media Transfer Protocol and the BlackBerry Storm smartphone
http://supportforums.blackberry.com/t5/BlackBerry-Desktop-Software/Desktop-Manager-quot-disconnected...
Also, check that you are using only root USB ports...no hubs (sometimes the front-side ports are hubs...use a rear USB port). And make sure to try disabling USB power management in your system configuration (Device Manager).
Also check on conflicting software...it has been reported that the software package NTI Shadow&Ninja can cause a conflict; removing them and reinstalling the BB desktop software allows it to install correctly.
Apologies in advance if this is redundant -- there's no way to be sure if you've already seen and tried these. Also apologies if any are not presently available...RIM takes them up and down at will as they revise things.
Hopefully something there is helpful!
Cheers!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
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Curve 9300 Desktop Software doesnt offer Outlook as option

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