Curve 9300 shows switch-off

Hi All,
I have recently brought the Blackberry Curve 9300 and having the connection of Reliance GSM.
I am facing a problem, that sometimes, the phone remains ON and also show the full network but when, the somebody calls it shows him as SWITCH-OFF and not able to contact.
I come to know this from my relatives, when they tried to call me a lot and now I realizes this problem when i try to call someone and the phone shows CALL FAILED. Then, i have to restart the phone evertime and after restarting it works well.
PLEASE PROVIDE ANY SOLUTION WHY IT HAPPENS..because it creates a problem in urgency!!!
Kindly suggest any solutions.
Thanks & Regards,
Ritesh

Hi and Welcome to the Forums!!
I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2 each should result in a message coming to your BB):
1) Register HRT
KB00510 How to register a BlackBerry smartphone with the wireless network
2) Resend Service Books
KB02830 Send the service books for the BlackBerry Internet Service
3) Batt Pull Reboot
Anytime random strange behavior or sluggishness creeps in, the first thing to do is a battery pop reboot. With power ON, remove the back cover and pull out the battery. Wait about a minute then replace the battery and cover. Power up and wait patiently through the long reboot -- ~5 minutes. See if things have returned to good operation. Like all computing devices, BB's suffer from memory leaks and such...with a hard reboot being the best cure.
Hopefully that will get things going again for you! If not, then you should contact your wireless service provider for formal support.
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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hello,
I recently bought a blackberry curve 9300 with 6.0 OS in INDIA.
it showing only 32 MB of internal memory to be used instead of 256 MB as per its specifications.
I want to know if there is something i need to do to get complete 256 MB or it's the real internal memory, if so then BB sucks. i cant even download many business related apps necessary for my job.
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hi abhishek!
looks like we sailing in the same boat!
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Hi, alexbonn, and welcome to Apple Discussions.
1. No, there isn't.
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Message was edited by: eww

Blackberry curve 9300 wont switch on

i fixed it at a shop bur when i removed my battery again to put sim in i could not switch it back on help please

Hi xa4,
Welcome to the Support Community!
Since your BlackBerry® smartphone is unable to power on, the BlackBerry® Desktop Software will be unable to connect with your BlackBerry® smartphone. I would advise trying to force a connection by starting a BlackBerry® Device Software reload without your battery inserted. For further steps, please see the following KB articles:
For Windows® : "How to force the detection of the BlackBerry smartphone using Application Loader" http://bbry.lv/IAfXWd
For Mac: "Unable to application load a BlackBerry smartphone showing JVM 507 or JVM 513 using BlackBerry Desktop Software" http://bbry.lv/J0V8BH
Please note that this process will remove all data from your BlackBerry® smartphone.
Hope this helps.
-FS
Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.
Click Solution? for posts that have solved your issue(s)!

BB Curve 9300 showing my contacts as unknown

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I just got this BB and it looks like I'm not the only one that has had this problem but so far I haven't found a solution.
On a regular cell I could add contacts to my phonebook and whenever those contacts called their name would show on the display.
Now when I add contacts to my phonebook and my contacts call me, they are displayed as unknown number.
Ive seen a few solutions but it doesnt work or wont apply to my version of BB. one was to go to smart dialing. I did. Im from Canada so its a +1 and with my area code its 10 numbers. I have set it to that.
The second solution someone told me was to go to security option -> general settings. When I go to security options all i have is advanced security options, encryption, firewall, information and security wipe. I tried enabling my encryption and set include contacts to both yes and no. Both times same problem. I use Rogers and Ive used them with my previous cell (not a smartphone) and ive been able to see my contact names when they call, so I have no idea why this isnt working and its a pain in the **bleep** to pick up your phone not knowing whos calling you, whether friend or telemarketer.
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Vicky

hi abhishek!
looks like we sailing in the same boat!
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Random Power Switch-Off (Disconnect?) on HomeHub o...

Following useful discussions directly with the Forum Moderation team in October on a sequence of progressively slowing download speeds my Voyager 210 was replaced with a BT HomeHub (HH) Type B (software ver. 4.7.5.1.83.3.5. and Gigaset (now Sagem Communications) manufacturer - see <http://en.wikipedia.org/wiki/BT_Home_Hub >
The HH download speed of 10,040kbps initially on 25 Oct and 10,416 kbps on 29 Oct was satisfying.   I have been switching the router off at night and on in the morning, or if the house is left empty to reduce the fire risk and power consumption. It may be noted the HH power consumption of 10W uses up 1 unit every four days. ( A neighbour does the same on his HH Type A and was getting over 10,000 kbps)
However, for some reason from around the end of November the speed has dropped, typically:-
27 Nov   9728 kbps   0 day; 00:00:47
4 Dec   6656         0 day, 02:00:27
9 Dec    6656       0 day, 00:43:13
11 Dec    6656       2 day, 07:39:12
13 dec    6656       4 day, 02:02:58
17 Dec    5987       1 day; 07:26:21
19 Dec    7006       0 day, 08:11:38
20 Dec    7006 kbps   1 day, 07:57:01
Noting the drop at the end of November I decided on 2 December to leave the router powered on (accepting the compromise risk above) to try and ensure the line speed stabilises via the connection to the DSLAM (Digital Subscriber Line Access Multiplexer)circuit in the exchange.
A couple of times I had noticed the yellow power on LED was showing when I went to use the computer (the computer is switched off when not in use). In particular on 19 Dec when I noticed it, after getting up, and similarly also on the 20th.   I then realised that the odd connection times shown on the ADSL Settings print-out, which I had made, were showing switched-off interrupts (see extract above).   I think these are broad-band interrupts rather than actual power switch-offs as the mains power was continuously on?
My query is what has been happening since I have left the router continuously powered on?   Have BT being "doing things" at the Crowthorne exchange on the DSLAM boards - see <http://www.kitz.co.uk/adsl/equip.htm &   http://www.kitz.co.uk/adsl/linestats.htm >.   I don't think there has been any attempt to download new software to the router as the unit still shows the same version number.
Some of the line stats (Down/Up) have changed as well
25 Oct    Noise margin   14.8 dB/13.1dB
              Line Attenuation   27.2 dB/12.0 dB
              Output Power   16.6 dBm/2.0 dBm
27 Nov   Noise margin   10.6 dB/30.5dB
              Line Attenuation   26.9 dB/11.8 dB
              Output Power   22.6 dBm/1.7 dBm
13 Dec   Noise margin   12.9 dB/19.1dB
             Line Attenuation   28.1 dB/14.6 dB
              Output Power   18.7 dBm/1.7 dBm
20 Dec   Noise margin   16.8 dB/8.6 dB
              Line Attenuation   27.9 dB/14.6 dB
              Output Power   12.4 dBm/1.7 dBm
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Rodney Fry
G3NDI

Here are the ADSL Settings (I inadvertently reset the router in copying the data whcih is why the connection time has reset to near zero!).
The BT speedtester states I haven't installed Java applets into my Firefox ver 3.6.12 browser, so here are the results from another site which I have been using for some time
< http://www.speedtest.net/ >
this gives 4860 kbps down; 620kbps up and a ping of 27msec to the Maidenhead server.
I am not connected to the master socket, which is the original one from some years back and is the one I have been using on broadband for some years.   The extension lead goes upstairs to another phone socket and BT ADSL filter.
No, I haven't reset the router, the power has been on continuously since 2nd Dec. Switching off the computer does not affect the router power. I inadvertently caused a broadband disconnect just now in getting the data below.
Rodney Fry
ADSL line status
Connection Information
Line state
Connected
Connection time
0 days, 00:00:19
Downstream
6,487 Kbps
Upstream
732 Kbps
ADSL Settings
VPI/VCI
0/38
Type
PPPoA
Modulation
G.992.5 Annex A
Latency type
Interleaved
Noise margin (Down/Up)
15.6 dB / 7.9 dB
Line attenuation (Down/Up)
28.0 dB / 14.6 dB
Output power (Down/Up)
10.3 dBm / 1.7 dBm
Loss of Framing (Local/Remote)
0 / 0
Loss of Signal (Local/Remote)
0 / 0
Loss of Power (Local/Remote)
0 / 0
FEC Errors (Down/Up)
0 / 392529
CRC Errors (Down/Up)
1 / 165291
HEC Errors (Down/Up)
7 / 0
Error Seconds (Local/Remote)
1 / 78332

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!http://i50.tinypic.com/izvwo1.gif!

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romifrommidleton wrote:
Help some ideas thas what we askin all here...thanks anyway
Do you not understand English? The "idea" we have given you is TO TAKE THE PHONE TO AN APPLE STORE OR AUTHORIZED SERVICE PROVIDER!!!
If you want to follow the advice is up to you. No one here really cares what you do in the end.

Curve 9300 shows switch-off

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