Curve 9300 Tracker Pad problems

Hi,
For some months now ive been experiencing problems with my curve 9300 tracker pad. It freezes and wont scroll. I have to restart my phone countless times before. i always ger an error which reads 'Uncaught exception: java.lang.Error".... Can i have a permanent solution as its getting frustrating?

Hello BiancaBriandt,
Welcome to the Community
Seems your handheld is getting hanged that is why your trackpad stucks ferquently. Please try by deleting 3rd party apps using below mentioned procedure...
Menu (Blackberry Sign) from home screen > select maximise panel > Option > Security > Security Wipe > Select Only 3rd party app > Type blackberry in given space and click on wipe.
Hope this may help you to come out of this...........
Good luck

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Help please :( Curve 9300 track pad stopped working!

Hello,
I have a curve 9300 and the track pad has stopped working it lets me move around fine but when i click to open things nothing happends its just stopped working ive only had the handset around a month im wondering is there anyway to resolve the problem and get it working again or do i need to send it some where to get fixed?

Hi and welcome to the forums Lotte !
A couple of places for you to visit: Blackberry 101 Tips & Tricks
Pull the battery out with the device ON. Wait about a minute and put the battery back in. Let the BB completely restart and see if that doesn't help. Clears out the memory and refreshes the BB; like rebooting your pc.
When you have anomalous behavior in your BB a battery pull often helps to clear it up too.
Let us know ow it goes..Happy to have you here!
IrwinII
Please remember to "Accept as Solution" the post which solved your thread. If I or someone else have helped you, please tell us you "Like" what we had to say at the bottom right of the post.

Bb curve 9300 tracker pad

My tracker pad has stopped working....cant toggle at all! It is driving me nuts! 2e-mails and 2 texts which can be read on a phone that is only 2 months old!! its driving me MAD! Please help

Hello !
Have you tried doing the POWER Restart by taking out and re inserting the battery again?
Hope this resolves your Problem!
If your problem has been resolved then would request you to Click on "Like" and accept as "Solution" so that other Advisors doesnt invest their time on this Message anymore.
Thanks.

My Blackberry 9300 track pad pointer not stable.

Please help me, my Blackberry 9300 track pad pointer is moving upward on it own, even when I try to scroll down or side. I wiped the phone, but the problem still continues. Please help me. What should I do?

Oh...you elected to skip past backing up your data. OK...your choice.
The simplest way is to, on a PC (you cannot do this on MAC):
1) Make sure you have a current and complete backup of your BB...you can find complete instructions via the link in my auto-sig below.
2) Uninstall, from your PC, any BB OS packages
3) Make sure you have the BB Desktop Software already installed
http://us.blackberry.com/software/desktop.html
4) Download and install, to your PC, the BB OS package you desire:
http://us.blackberry.com/support/downloads/download_sites.jsp
It is sorted first by carrier -- so if all you want are the OS levels your carrier supports, your search will be quick. However, some carriers are much slower than others to release updates. To truly seek out the most up-to-date OS package for your BB, you must dig through and find all carriers that support your specific model BB, and then compare the OS levels that they support.
5) Delete, on your PC, all copies of VENDOR.XML...there will be at least one, and perhaps 2, and they will be located in or similarly to (it changes based on your Windows version) these folders:
C:\Program Files (x86)\Common Files\Research In Motion\AppLoader
C:\Users\(your Windows UserName)\AppData\Roaming\Research In Motion\BlackBerry\Loader XML
6a) For changing your installed BB OS level (upgrade or downgrade), you can launch the Desktop Software and connect your BB...the software should offer you the OS package you installed to your PC.
6b) Or, for reloading your currently installed BB OS level as well as for changing it, bypass the Desktop Software and use LOADER.EXE directly, by proceeding to step 2 in this process:
http://supportforums.blackberry.com/t5/BlackBerry-Device-Software/How-To-Reload-Your-Operating-Syste...
Note that while written for "reload" and the Storm, it can be used to upgrade, downgrade, or reload any BB device model -- it all depends on the OS package you download and install to your PC.
If, during the processes of 6a or 6b, your BB presents a "507" error, simply unplug the USB cord from the BB and re-insert it...don't do anything else...this should allow the install to continue.
If you are on MAC, you are limited to only your carriers sanctioned OS packages...but can still use any levels that they currently sanction. See this procedure:
KB19915How to perform a clean reload of BlackBerry smartphone application software using BlackBerry Desktop Software
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Curve 3g 9300 track pad not working.

Hi my daughters Curve 9300 trackpad stopped working. Is this a common problem and if so does the phone need to be replaced or just the trackpad??
All replies would be gratefully received.

Hi aishilei
Thanks for the Update ! I am sorry but if your Trackpad is not working even after Device Update I think you need to replace or repair that.But before that I would like you to simple test ,Try starting your Device on safe Mode and see if your trackpad works,If it works your Apps are responsible for that ,But if it did work even on safe mode then as I said you may had to replace your Trackpad.
KB17877 How to start a BlackBerry smartphone in Safe Mode
Prince
Click " Like " if you want to Thank someone.
If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.
Click " Like " if you want to Thank someone.
If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.

Blackberry Curve 8530 track pad only works on the main screen

I have a blackberry curve 8530 and the track pad will only work on the main screen. I have removed the battery and let it sit for 2 minutes before re-installing it again, the track pad started working but only for about 30 seconds and it back to the same thing.
Any suggestion?
Thanks You

Suggest that you get your handset serviced by an expert this will solve your problem..

Curve 9300 scroll pad

Hi, when I use scroll pad it will not hold on subject but jumps back to top of page! O2 guru says "knackered" any help please.
Thanks

Hey bryan-b,
Welcome to the BlackBerry Support Community Forums.
Thanks for the question.
I would suggest changing the sensitivity options for the track pad on the BlackBerry® Curve™ 9300 smartphone: Go to Options>Typing and Language>Trackpad Sensitivity. Once the sensitivity is changed, test it to make sure the issue is resolved.
If the issue still persists follow the steps in this KB article to fix the trackpad: www.blackberry.com/btsc/KB29640
Let me know if you have any more questions.
Cheers.
-ViciousFerret
Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
Be sure to click Like! for those who have helped you.
Click Accept as Solution for posts that have solved your issue(s)!

HP Mini 210-1000sa Track Pad Problem

I've just bought a HP Mini 210-1000sa and I'm finding the Track pad truely AWFUL to use - not at all up to the usual HP high quality.
As the left and right buttons are part of the track pad "sensitive" area, when you use one finger to position the cursor then touch the left button area with another finger the track pad will either:
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b) ignore your click because you already have a finger touching the pad (leading to having to make several click attempts!
c) it might work
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Gavin

Hi I bought recently HP Mini 210-1118TU laptop, I am observing that bottom of laptop is gettign very hot, I am not sure how to check whether fan is working or not, or how to check PCU temperature. What is the maximum temperature that it can go to, I am unable to enter bios settings by pressing Fn+F10, Pls help me with these issues, Regards Sabir

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I am new to discussion posting....please have patience if done incorrectly.

I was very glad to read this topic. I also am having trouble with my click pad on a 17" MBP bought in July 06 and am needing to replace a really swollen battery. I was planning on taking my computer to the nearest Apple store today but it is quite a distance. I hadn't thought about calling -- your post saved me a long drive:) I was wondering if I precipitated the battery problem because I tend to always have my computer plugged in. Just read that that's not the best thing for the battery.
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hi users
i have just bought a blackberry curve 9300 .. its at&t made.. and it says that its internet will work only on hotspot option mentioned in one of the browser . and unluckily browser in my phone has no such option. i have been working on this issue for so long and couldnt find a productive solution. im helpless now. help me to get my internet working. its a kind request.

Hello Zainkhawaja
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in the preferences, you can igone accidental track pad movement.

Curve 9300 Tracker Pad problems

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