Curve 9360 not getting switched on

Hi All,
I have a BB curve 9360 and just upgraded my software version from 7.0 to 7.0 bundle 2355. I did this since I read in the forum here that upgrading will increase my battery life. I installed it (after hours of download 197MB!! hour:-) ) cleared every thing and installed the fone as a brand new . I then charged it overnight in switched off mode for around 7-8 hours till the indicator turned from amber to green. I swithched it on and it went on to the booting procedure and then suddenly swiched off!! I tried taking the battery out... waiting and inserting it again but to no avail... then I put it on charging and then took out the battery till i get the "no battery" signal on the screen after 30-40 seconds. then i put the battery back and it finally switched on after all the efforts. When it switched on, I was amazed to see that my fone went into "low battery" mode though it has been fully charged!!!! Well, right now the fone is getting charged.... but I am wondering what happened to the whole "charge"? how come it disappeared in seconds?
Wanted to confirm if same thing happned with others as well as I am confused over the whole episode... has my battery conged off? please note that the fone is just 3 months old and I can get the battery exchanged but the issue is how it happened or is it just another issue with the blackberry usage.
Request users to go ahead and comment on this...
Thanks for reading....

Hi and Welcome to the Community!
Please try this sequence...note that, throughout the entire 4h15m process, your BB must remain connected to a known-good wall charger (not PC USB):
With the battery inside, connect your BB to the wall charger
Leave it alone for 2 hours, no matter what the LED or the display does
Remove the battery
Wait 15 minutes
Insert the battery
Wait another 2 hours, no matter what the LED or the display does
This has been known to "kick start" some BBs.
It is also possible that your battery or BB has experienced a problem...to test, this sequence is needed:
Obtain a known good and already fully charged additional battery...use it in your BB and see what happens
Obtain access to a known good and identical BB...use your battery in it and see what happens
The results of this will indicate if it's your BB or your battery that has the problem.
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

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Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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BSCF General Channel
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Knowledge Base Updates
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Click if you want to Thank someone. If Problem is resolved, so that others can make use of it.

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