Curve - Call Log Being Stored in Work Email

Has anyone else experienced this problem?  My call log suddenly disappeared.  I called ATT & they had me erase a bunch of stuff, which didn't help.  I tried a few other things on my own, and now I have a call log, but it's showing up under my email icon, instead of under the phone icon.  It is SO annoying.  Does anyone know how to fix this?  Thanks.

Your call log disappeared, due to low memory.  The Blackberry devices have a Low Memory Manager, that once you hit 400k (or less) memory, the phone will begin deleting call logs and text messages.  Using a memory card will help alleviate these issues.  However, one other thing to remember, would be to make sure all programs are shut down properly.
On your Home Screen, press and hold Alt and Escape (Back - next to red END key) keys.
A window pops up, showing all open applications.
While continuing to hold down Alt, release Escape, and scroll through the app list, with your trackball.
When you find an application, let go of Alt.  This will open that application.
Use Menu - Close, or your Escape key, to close the program.
There are 5 programs that will never close completely, on a Blackberry.  These are: Browser, Home screen, Messages, Phone (Call log) and BB Messenger.  If you are running Brickbreaker, BB Maps, or even small apps, it will take a lot of memory.
Go into Options > Status, to view your File Free, to see what a difference it makes, once these are closed down.
Hope this helps!!  =)
Julie S.
Julie S.
Certified in Blackberry Technical Support

Similar Messages

  • 8900 Curve call log icon

    I recently switched over from my 8800 to my new 8900 Curve -- I love the 8900 however I miss the call log icon and the call log in general -- My options are set for call logging however the call logs are mingled with my email messages and as such are difficult to track -0-0 where as my 8800 had a separate call log -- with an icon on my desktop which made it very easy to see missed calls and so on. Thanks!
    Edward
    Solved!
    Go to Solution.

    1. If you press the green dial key, you should open direct to the Call Log. Does that not happen on your device?
    2. To remove the calls logged from your main messages folder, open the Call Log by pressing the green dial key > press the Menu key > Options > Call Logging and remove the choice from ALL.
    And save.
    1. If any post helps you please click the below the post(s) that helped you.
    2. Please resolve your thread by marking the post "Solution?" which solved it for you!
    3. Install free BlackBerry Protect today for backups of contacts and data.
    4. Guide to Unlocking your BlackBerry & Unlock Codes
    Join our BBM Channels (Beta)
    BlackBerry Support Forums Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
    PIN: C0005A9AA   Display/Scan Bar Code

  • Easier way to view phone call logs? Also, help with email setup...

    1.  On my 8220 it's not very efficient to view past call logs and or missed calls.  I have to go into my Messages folder, click the menu button, scroll down to 'view folder' and then scroll down to my 'Phone Call Logs'.  Is there a way to create a folder dedicated to viewing call logs and my missed calls on my home screen without going through all that timely navigating?  Is there a special download for this application?  I've seen this folder on the BB 101 tutorial webpage.
    I'm with Rogers Wireless if that helps.
    2.  When I select the Email Setup it only gives me the the option to "I want to use a work email account with a BlackBey Enterprise Server" and no option for the "I want to create or add an email address" which I see on the BB 101 tutorial webpage.  Well, I'd like to create or add an email address.  How can I get that option on my phone?
    Oh and one more thing, is the 8220 able to run the BB maps application?
    Any help is much appreciated!

    1) While in your messages folder, try pressing ALT + P to bring up the phone logs without all the navigating. (I know that works on other BB models, I don't know on the 8220).
    2) Do you have a BB Data Plan on your carrier account? Once it is , you will get the personal email setup icon.
    1. If any post helps you please click the below the post(s) that helped you.
    2. Please resolve your thread by marking the post "Solution?" which solved it for you!
    3. Install free BlackBerry Protect today for backups of contacts and data.
    4. Guide to Unlocking your BlackBerry & Unlock Codes
    Join our BBM Channels (Beta)
    BlackBerry Support Forums Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
    PIN: C0005A9AA   Display/Scan Bar Code

  • Why is it that despite my caller ID being set as my email address, my iPhone randomly send iMessages from my phone number?

    Sometimes my friends I'm in a group message with ecieve my iMessage from my email address and other times its from my phone number. I have the caller id for iMessages set as my email address so I can receive them on my iPad too but my iPhone randomly decides to still send it from my phone number sometimes. Why?

    Bump

  • Emails, Call Logs and BlackBerry Messenger messages deleted

    Almost exactly 2 years from the date I got my BlackBerry Curve 8300, my emails, call logs and BlackBerry Messenger messages keeps getting deleted without notice.  The BlackBerry then stalls until I remove the battery and I log on again. Can anyone help me idetify the problem and how I can resolve this?
    Solved!
    Go to Solution.

    HI and Welcome to the Forums!
    Wow -- 2 years without an issue on a computing device! A record! Excellent! Here are some KB's that might be helpful:
    KB14213 Call logs, SMS text messages, and email messages are deleted on the BlackBerry smartphone
    KB14320 How to maximize free space and battery power on the BlackBerry smartphone
    KB15345 How to qualify low memory situations on the BlackBerry smartphone
    http://www.blackberryforums.com/general-blackberry-discussion/116396-managing-your-bb-memory-lost-ca...
    http://www.blackberryforums.com/general-blackberry-discussion/112029-losing-call-logs-sms-emails-opt...
     Hopefully something there will be useful.
    Good luck!
    Occam's Razor nearly always applies when troubleshooting technology issues!
    If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
    Join our BBM Channels
    BSCF General Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
    PIN: C0005A9AA   Display/Scan Bar Code

  • Call log does not work. Iphone 4

    Hi, I'm an Iphone 4 user, software currently on IOS 6.1.3, updated a couple of weeks ago.
    Everything's fine and all, though one major problem that's been persisting - the call history is not working. Whenever an oncalling call (regardless if it's someone in my contact list or not) comes, the call log does not record the number and the entire log remains blank. I've tried resetting the settings as well as 'hard reset', but neither of these two have worked.
    It's become absolutely frustrating, especially when I sold items off at Trademe and can't even track the phone numbers of anyone that gives a call saying they want to buy something (for the moment, I've currently got all pages saying that anyone interested should text my number, but as always, someone ignores that and just calls anyway). Not to mention it makes it a particularly big headache for work purposes as well and it obviously can't go on like this forever.
    It'd be really appreciated if anyone can come up with a solution that can resolve this issue.
    Thanks. 

    meehow wrote:
    ..I just upgrade my E52 from 034.001 to 052.003 and noticed that 'call log' function does not work anymore. The symptom is that nothing happens when pressing:
    - "green" call button,
    - Log option from the main menu,
    - missed calls from the desktop.
    I had to switch the phone to active Standby Mode which I never used before - this is the only way to see missed calls - the small "pop up" on the desktop.
    Any suggestions how to fix it? Is it a known issue?...
    I don't know how widespread your experience is but it is not universal as all the functions you describe work correctly for me with an E52 and 052.003 firmware.
    Even if the upgrade reverted the log settings for Log Duration to "None" the "Green" key and the Log menu icon should bring the log up but with it empty, of course.

  • How to Increase N73 Call Log History Save Period

    I have a N73 and I want to increase the duration over which the call logs are stored in the cell phone. The longest is 1 month in the settings. Is there a way to increase this period to say, something like 3 months ?

    I don't think that's possible. Because 30 days' entries is the maximum that can be stored. You might be able to find third party applications that can store more than that.
    Cheers,
    DeepestBlue
    5800 XpressMusic (Rock Stable) | N73 Music Edition (Never Say Die) | 1108 (Old and faithful)
    If you find any post useful, click on the Green "Kudos" Button on the left to say Thank You...

  • No "call log" in Favorites button

    I just bought my centro today. The store activated it and removed all  the favorite buttons I would not use. I think they removed the call log button by mistake.
    How can I return the call log  to my favorite buttons?
    Bryan
    Post relates to: Centro (Bell)

    Do you have a blank button you want to customize, or do you want to change an existing button?
    For a blank button, tap it and change the top drop-down to Call Log.
    For an existing button, highlight it using the 5-way controller, then Menu > Record > Edit Favorites Button. Then change the top drop-down to Call Log.
    Does that work?

  • Call Logs in Verizon Pearl

    I have the Verizon Pearl 8130 and although I have selected to save all phone calls in a list for 30 days, they get deleted within hours from the meesage/log list. I called Verizon and they said it is a RIM problem and they have no solution. Anybody have the same problem or any other suggestions? Thanks

    Your phone is low on internal memory.  Most common cause is you've had some fun with the camera I bet.   You've likely filled up the internal memory, and as a consequence the BlackBerry deletes Call Logs, SMS messages then old email to free space.   Please reference the following document:
    Call and SMS logs disappear when BlackBerry smartphone is low on memory
    Its also recommended that you get a Micro-SD card for media storage.

  • Handset losing call logs, texts and emails

    Hi,
    I have an ongoing problem with my BB and am not getting much sense from my network provider (BT Business).
    Here's a bit off history:
    I started the contract in November 2011 with a Torch 9860.  I had numerous problems with the phone freezing and randomly losing data such as texts, call logs and emails.  In 9 months I've had 5 phones and 1 sim card change, 2 weeks ago BT changed the handset to a Torch 9810.
    The phone has worked fine till Friday when it started doing funny things like randomly receiving texts which were from old conversations.  On saturday afternoon it lost all data by way of texts, call logs and emails that were over 24 hours old and in the last hour has lost everything over 6 hours old.
    I have all calls, texts and emails going into the messages list and have that set to save everything for ever so I can chose when to delete information.
    As I;m a consultant I need my call logs, texts and emails to work out my billing so this really is a pain.
    I really do think this is a network issue rather than the handset.
    Can anyone offer any ideas/solutions before I phone BT in the morning?
    Many thanks x 

    That is a very tiny database size. Go into your camera options and see where your pictures are being saved.
    Something is not right. There is no reason your free memory should be so low with such small database sizes and very few apps installed. You should be pushing 200+ MB of free memory.
    1. Please thank those who help you by clicking the "Like" button at the bottom of the post that helped you.
    2. If your issue has been solved, please resolve it by marking the post "Solution?" which solved it for you!

  • Problem with call log and email signature.​..

     Hi, I have 2 little problem with my BB
    First, the day won't appear in the call logs. It only displays the month like 08/dd.
     Pic 1
    Second, when I send emails, my signature gets all mixed up because of my french punctuation, any idea why ?
    Pic 2
    Message Edited by Jerg on 08-09-2009 11:29 AM
    Message Edited by Jerg on 08-09-2009 11:31 AM

    Wow, that's REALLY low. That number means there's only 6MB free. It's recommended to have AT LEAST 15MB free. Check under Options | Status, hit the menu button, then choose Database Sizes. What number is listed for Total Size at the top?
    If the Content Store is really big then that means all of the media files (pictures, videos, etc) are being saved in the device memory rather than on a media card. Does your boss have a media card to store the media on?
    Did you also change the Keep Appointments setting to something lower like you did with the Keep Messages setting?
    If someone has been helpful please consider giving them kudos by clicking the star to the left of their post.
    Remember to resolve your thread by clicking Accepted Solution.

  • Call log appearing in email folder

    All of a sudden my calls are no longer being saved in the call log section but I have messages in my email box saying "placed call" or "received call". Also text messages are deleting themselves srtraight away before I can even read them. Can anyone help? 

    Two things: 1. Press the green phone dial key, and press Menu > Options > Call Logging and choose either NONE of missed calls only.
    2. Your Memory is low... read these links:
    Read this: http://www.blackberryforums.com/general-blackberry-discussion/116396-managing-your-bb-memory-lost-ca...
    And this: http://www.blackberryforums.com/general-blackberry-discussion/112029-losing-call-logs-sms-emails-opt...
    First thing? Remove the battery of your device, hold a minute, replace and reboot and check the File Free again. What is it now?
    1. If any post helps you please click the below the post(s) that helped you.
    2. Please resolve your thread by marking the post "Solution?" which solved it for you!
    3. Install free BlackBerry Protect today for backups of contacts and data.
    4. Guide to Unlocking your BlackBerry & Unlock Codes
    Join our BBM Channels (Beta)
    BlackBerry Support Forums Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
    PIN: C0005A9AA   Display/Scan Bar Code

  • Call Log appears in Emails

    New to the support forums but cannot figure this out.
    My curve has started listing the call log in with my emails. I have tried to adkust the settings to sort it but cannot figure what's wrong. Any ideas?

     Please read and DO NOT wipe the phone!
    Hi,
    Press the green send key,from the Phone screen the press menu, go Call Logging,
    Select what you would like to see in the message queue
    No need to wipe your device,
    Thanks,
    Bifocals
    Please remember to resolve your thread.
    Put the check mark in the green box that contained your answer! Thanks 
    Message Edited by Bifocals on 11-30-2008 08:50 AM
    Click Accept as Solution for posts that have solved your issue(s)!
    Be sure to click Like! for those who have helped you.
    Install BlackBerry Protect it's a free application designed to help find your lost BlackBerry smartphone, and keep the information on it secure.

  • Import emails, call logs, etc from another BB

    I have 2 BB's.  My original, a Curve 8330, was in to get repaired so I was using a World Edition (8830??).  Now that I have my original Curve 8330 back again, is there a way to transfer/import the emails & call logs from the World Edition BB so I have all of them on my original Curve?

    Hi there!
    The Device Switch Wizard should do what you desire. See these:
    KB16291 How to use the Device Switch Wizard to switch to a new BlackBerry smartphone
    KB05421 What is Switch Device Wizard
    Good luck and let us know!
    Occam's Razor nearly always applies when troubleshooting technology issues!
    If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
    Join our BBM Channels
    BSCF General Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
    PIN: C0005A9AA   Display/Scan Bar Code

  • Missing Emails and Call Log

    I woke up this morning and realized all my emails and call was missing. After getting over my fustration I learned that this is because I ran out of memory so the phone automatically deletes the logs.
    So I have two questions:
    1: Is that the cause for my missing emails and logs?
    2: Would buying a micro sd card help? Would the logs be stored on the sd card or does the sd card only help for media storage?
    Thanks
    S 
    Solved!
    Go to Solution.

    The microSD card is only used to store media files
    If someone has been helpful please consider giving them kudos by clicking the star to the left of their post.
    Remember to resolve your thread by clicking Accepted Solution.

Maybe you are looking for