Curve not recognized by Desktop Manager

I am running Windows XP and using a Curve 8330. I originally installed and was successfully using version 4.7 of Desktop Manager via a USB port. About two weeks ago, when I plugged in the Curve Desktop Manager indicated it wasn't connected. I have searched this site and tried many of the suggested fixes. I've done a hard reset on the device. I have done a clean uninstall of the software numerous times. I've reinstalled version 4.7 and tried connecting wit no success. I've installed version 5.0 and tried connecting with no success.
I've noted that many of the suggestions listed in this forum suggest clicking on various items within Desktop Manager that are non-existant in all versions that I've downloaded and installed.
I would appreciate any and all suggestions. This is maddening!
Solved!
Go to Solution.

Kelbethor,
Could you please provide more detail so I can try your solution?
Valdeck,
I have no idea what BBSAK or JL_Cmdr is/are so I don't know where to go with your comments.
In either case Desktop Manager is still not communicating with the Blackberry. I've done a clean uninstall and reinstalling DM 5.0. I've done a hard reset on the BB and I still can't get it to work.
When I look in Device Manager at "Ports (COM & LPT)" I see "RIM Virtual Serial Port v2 (COM4))" and "RIM Virtual Serial Port v2 (COM5))"
When I look at Universal Serial Bus Controllers I don't see any that appear to be associated with RIM. There are 3 Intel USB Universal Host Controllers, 4 USB Root Hubs, a Generic USB Hub and an Intel 2.0 Enhanced Host Controller.
Any ideas?
Message Edited by skylittle on 10-05-2009 10:48 AM

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Curve not recognized by Desktop Manager

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