Curve software driving me mad! says need too update yet none availible!

Can anyone please help? I got a curve 3990 off my sister as my iphone broken I've got the bolton thing for emaill etc n that's all good but when I attampt too acess the app world it says software update needed? So after finding out how I tried but it said I was up to date ......
So really confused its annoying me how can it say update needed too get on to app world thing yet it says no update availible? Does anyone no how or why and how too sort it please thankyou x

Hi and Welcome to the Community!!
Given what you have provided, I cannot tell if you are being prompted for an AppWorld or a device OS update...so I will guess that it's an AppWorld update. Hence, please try this sequence:
1) Remove AppWorld from your BB
KB10040 How to view or remove installed applications on a BlackBerry smartphone
If it requests that you reboot the BB, do so
2) Do a Batt-Pull reboot (power on, remove battery, wait, insert battery, wait), even if redundant to the one you did in step 1.
3) Install (on your BB) a fresh copy of AppWorld
http://blackberry.com/appworld/download
Again, if it requests to reboot, do so.
4) Do another Batt-Pull reboot
5) See if it now works.
Cheers!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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