Curve Sync log

How do I get to the Sync Log on the Blackberry Desktop Manager?

What version of Palm Desktop are you using?
What OS is on your computer?
What exactly are the pdb files?
WyreNut
Post relates to: Centro (AT&T)
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Sync failure with "Unknown error" in bottom bar and " h2 Client sent a bad request /h2 " in sync log

For about two days all my devices have been failing to sync, with "Unknown error" in the bottom bar, and errors like this in the sync logs:
<pre><nowiki>1366935522699 Sync.Tracker.History DEBUG Saving changed IDs to history
1366935524160 Sync.Collection DEBUG mesg: POST success 200 https://phx-sync500.services.mozilla.com/1.1/zackw/storage/history
1366935524160 Sync.Collection DEBUG POST success 200 https://phx-sync500.services.mozilla.com/1.1/zackw/storage/history
1366935524544 Sync.Engine.History INFO Uploading 100 - 200 out of 643 records
1366935524547 Sync.Collection DEBUG POST Length: 53358
1366935525789 Sync.Collection DEBUG mesg: POST success 200 https://phx-sync500.services.mozilla.com/1.1/zackw/storage/history
1366935525789 Sync.Collection DEBUG POST success 200 https://phx-sync500.services.mozilla.com/1.1/zackw/storage/history
1366935525981 Sync.Engine.History INFO Uploading 200 - 300 out of 643 records
1366935525985 Sync.Collection DEBUG POST Length: 48900
1366935527259 Sync.Collection DEBUG mesg: POST success 200 https://phx-sync500.services.mozilla.com/1.1/zackw/storage/history
1366935527259 Sync.Collection DEBUG POST success 200 https://phx-sync500.services.mozilla.com/1.1/zackw/storage/history
1366935527654 Sync.Engine.History INFO Uploading 300 - 400 out of 643 records
1366935527657 Sync.Collection DEBUG POST Length: 47409
1366935527786 Sync.Collection DEBUG mesg: POST fail 400 https://phx-sync500.services.mozilla.com/1.1/zackw/storage/history
1366935527786 Sync.Collection DEBUG POST fail 400 https://phx-sync500.services.mozilla.com/1.1/zackw/storage/history
1366935527786 Sync.Engine.History DEBUG Uploading records failed: <h2>Client sent a bad request.</h2>
1366935527795 Sync.Status DEBUG Status for engine history: error.engine.reason.record_upload_fail
1366935527795 Sync.Status DEBUG Status.service: success.status_ok => error.sync.failed_partial
1366935527795 Sync.ErrorHandler DEBUG history failed: <h2>Client sent a bad request.</h2>
No traceback available
1366935527795 Sync.Synchronizer INFO Sync completed at 2013-04-25 20:18:47 after 14.18 secs.
1366935527795 Sync.SyncScheduler DEBUG Next sync in 600000 ms.
1366935527796 Sync.ErrorHandler DEBUG Some engines did not sync correctly.</nowiki></pre>

They are having sync server issues for the past few days.
https://services.mozilla.com/status/
https://twitter.com/mozservices
'''''Mozilla Services ‏@mozservices 26m'''''
'''''Sorry folks, we're still experiencing some intermittent server/hardware issues with sync. We really do appreciate your patience!'''''

Azure Data Sync Log Take Too Much Time to Load

Hi,
I've found that the Azure Sync Log inside the Portal take too much time to load if my sync group was created long time ago. i.e. for those new sync group with only a few logs, it will take around 5 seconds for loading. However, I've many sync group created
more than 1 year, and it will take me up to 10 minutes for viewing the first page of the logs.
It seems the Portal will download ALL the logs to my browser even I just want to view the most recent logs (maybe I just want to view the last 10 records, but it will download the whole 5000 pages?)
It will be great if the Portal only fetch the data of the page I am currently viewing, instead of fetching all the logs.
Is there any ways to speed up the log loading time?
Michael Yung

Hello,
I suggest you post a feedback on
Azure SQL Data Sync feedback forum.
All of the feedback you share in the forum will be monitored and reviewed by the Microsoft engineering teams responsible for building Azure.
Regards,
Fanny Liu
Fanny Liu
TechNet Community Support

Cannot find Hot Sync Log File

I recently installed Palm dsktop on my new Vista PC. It synchs very well with my TX via bluetooth, BUT whenever there is a Hot Sync Log Message I get an error message saying that the PC cannot find the Hot Sync Log. I searched for this file on my PC but it cannot be found anywhere. I am using Mozilla Firefox as my web browser. Is there a solution to this?
Post relates to: Palm TX

You could view it on your device. Go to HOTSYNC and tap "Log".
Post relates to: Zire 71
Post relates to: Zire 71
webosnation.com is another option for help.

View Organizer Sync Log File

when i am trying " Configure sync logging options"
In that i am unable to open view organizer sync log file.
it gives me message
AdobeReader could not open "Synclog.html" because it is either not a supported file or because the file has been damaged
Can anyone please help me to solve this problem

Hey,
hav u uninstalld nokia pc suite frm ur PC?
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Mobile Account Sync Logging?

Is there a log somewhere that I can check to see what files are synced during a Mobile Account sync session? Something like a sync log file?
I looked though the WGM'er and didn't find anything.
Thanks...

also, check ~/Library/Logs/FileSync/FileSyncAgent-Verbose.log and logs in ~/Library/Logs/FileSyncAgent/ on the client and/or server homedir.

Error in Sync, "Sync encountered an error while connecting: Server incorrectly configured, Please try again.". Is there a resolution. Sync Log included.

Here is the Sync Log:
1308190229312 Service.Main INFO Loading Weave 1.7b1pre
1308190229352 Engine.Bookmarks DEBUG Engine initialized
1308190229356 Engine.Forms DEBUG Engine initialized
1308190229359 Engine.History DEBUG Engine initialized
1308190229360 Engine.Passwords DEBUG Engine initialized
1308190229361 Engine.Prefs DEBUG Engine initialized
1308190229361 Engine.Tabs DEBUG Engine initialized
1308190229363 Engine.Tabs DEBUG Resetting tabs last sync time
1308190229364 Service.Main INFO Mozilla/5.0 (Windows NT 6.1; WOW64; rv:2.0.1) Gecko/20100101 Firefox/4.0.1
1308190229406 Service.Main DEBUG Caching URLs under storage user base: https://scl2-sync647.services.mozilla.com/1.0/zjhiq5ynbdrdwl3schxebrt44qovh2o3/
1308190233814 Service.Main INFO Logging in user zjhiq5ynbdrdwl3schxebrt44qovh2o3
1308190234400 Net.Resource DEBUG GET fail 503 https://scl2-sync647.services.mozilla.com/1.0/zjhiq5ynbdrdwl3schxebrt44qovh2o3/info/collections
1308190234422 Service.Main DEBUG Exception: Login failed: error.login.reason.server No traceback available
1308190234423 Service.Main DEBUG Autoconnect failed: error.login.reason.server; retry in 112 sec.
1308190237662 Service.Main DEBUG Clearing sync triggers.
1308190293312 Engine.Forms WARN GUID query returned undefined; turn on Trace logging for details.
1308190293313 Tracker.Forms WARN Attempted to add undefined ID to tracker
1308190297072 Service.Main DEBUG Clearing sync triggers.
1308190301718 Service.Main DEBUG Clearing sync triggers.
1308190318259 Engine.Forms WARN GUID query returned undefined; turn on Trace logging for details.
1308190318260 Tracker.Forms WARN Attempted to add undefined ID to tracker
1308190321284 Service.Main DEBUG Clearing sync triggers.
1308190346290 Service.Main INFO Logging in user zjhiq5ynbdrdwl3schxebrt44qovh2o3
1308190346857 Net.Resource DEBUG GET fail 503 https://scl2-sync647.services.mozilla.com/1.0/zjhiq5ynbdrdwl3schxebrt44qovh2o3/info/collections
1308190346876 Service.Main DEBUG Exception: Login failed: error.login.reason.server No traceback available
1308190346876 Service.Main DEBUG Autoconnect failed: error.login.reason.server; retry in 224 sec.
1308190403656 Service.Main DEBUG Clearing sync triggers.

Getting this as of today 8/26/11

Getting contacts updated in sync logs after pushing data for activity object

Hi,
I used below snippet to create Import Definition for Activity Object using Eloqua Bulk 2.0.
    "syncActions": null,
    "isSyncTriggeredOnImport": "true",
    "name": "External Activity via Bulk API",
    "updateRule": "always",
    "secondsToRetainData": "3600",
    "fields": {
        "C_EmailAddress": "{{Activity.Contact.Field(C_EmailAddress)}}",
        "CampaignID": "{{Activity.Campaign.Id}}",
        "AssetName": "{{Activity.Asset.Name}}",
        "AssetType": "{{Activity.Asset.Type}}",
        "AssetDate": "{{Activity.CreatedAt}}",
        "ActivityType": "{{Activity.Type}}"
After pushing data for this import definition, I checked sync logs and I found that there was 2 contacts updated.
Why this happened?
here is my sample data :
        "C_EmailAddress": "[email protected]",
        "CampaignID": 32,
        "AssetName": "Tradeshow",
        "AssetType": "Tradeshow",
        "AssetDate": "2014-05-12",
        "ActivityType": "Visited Booth"
        "C_EmailAddress": "[email protected]",
        "CampaignID": 32,
        "AssetName": "Tradeshow",
        "AssetType": "Tradeshow",
        "AssetDate": "2014-05-12",
       "ActivityType": "Visited Booth"
Please find sync logs in attachment.
thanks

Hi,
I used below snippet to create Import Definition for Activity Object using Eloqua Bulk 2.0.
    "syncActions": null,
    "isSyncTriggeredOnImport": "true",
    "name": "External Activity via Bulk API",
    "updateRule": "always",
    "secondsToRetainData": "3600",
    "fields": {
        "C_EmailAddress": "{{Activity.Contact.Field(C_EmailAddress)}}",
        "CampaignID": "{{Activity.Campaign.Id}}",
        "AssetName": "{{Activity.Asset.Name}}",
        "AssetType": "{{Activity.Asset.Type}}",
        "AssetDate": "{{Activity.CreatedAt}}",
        "ActivityType": "{{Activity.Type}}"
After pushing data for this import definition, I checked sync logs and I found that there was 2 contacts updated.
Why this happened?
here is my sample data :
        "C_EmailAddress": "[email protected]",
        "CampaignID": 32,
        "AssetName": "Tradeshow",
        "AssetType": "Tradeshow",
        "AssetDate": "2014-05-12",
        "ActivityType": "Visited Booth"
        "C_EmailAddress": "[email protected]",
        "CampaignID": 32,
        "AssetName": "Tradeshow",
        "AssetType": "Tradeshow",
        "AssetDate": "2014-05-12",
       "ActivityType": "Visited Booth"
Please find sync logs in attachment.
thanks

Data Sync logs not showing in Azure Portal

The Data sync Logs are no longer showing in the Azure Portal. this started about a month ago. Please help. I opened a support ticket with Azure Support and they suggest the Logs Storage may have become full.
LAST SYNC
12/30/2014 7:28:22 AM
SYNC GROUP ID
ac33f15d-40c7-4e11-9f8c-c840c8cd1732_East US
LOCATION
East US
SUBSCRIPTION NAME
GEX-Azure-1
SUBSCRIPTION ID
653e04dd-c69f-4b16-8fd3-5efa954a6132
CONFLICT RESOLUTION
Hub Wins
James Glenn

Hi James,
If there is on-premise database in the sync group, you can use the following methods to check the log.
• Check the Event Log entries on the box where you installed the SQL Data Sync Agent.
Event Viewer->Applications and Services Logs->SQL Azure Data Sync Preview or Event Viewer->Applications and Services Logs->Data Sync Service
• Turning logging in verbose mode. Open LocalAgentHost.exe.config in notepad. This file should be present in your installation directory.
a) Uncomment the section that is currently commented < !-- < switches> < add name="SyncAgentTracer" value="4" /> < /switches> < trace autoflush="true" indentsize="4"> < listeners> <
add name="myListener" type="Microsoft.SqlAzureDataSync.ClientLogging.DSSClientTraceListener, Microsoft.SqlAzureDataSync.ClientLogging, Version=2.0.0.0" initializeData="DSSAgentOutput.log" /> < remove name="Default"
/> < /listeners> < /trace> -->
b) Stop and restart SQL Azure Data Sync Preview Windows Service. Now you would find the detailed logs in files named DSSAgentOutput*.log
Thanks,
Lydia Zhang
Lydia Zhang
TechNet Community Support

Can my BB curve sync to Yahoo email account?

Hi
as above really. Can my BB Curve sync to my Yahoo email account so that any emails are pushed to my BB? My mate reckons I have to set-up a new email using Outlook or similar. Thing is, it'll be a pain to start having o use a new accot as i've had my Yahoo email address for aslong as i can remember!
If it can sync it, how do I do it? Have set up my @orange.blackberry.co.uk email so is it similar to that?
Also, would it sync to the Yahoo calender within my email account?
Cheers

I have two options for you. First, you can call Tesco and they should be able to do that from their end. It's obviously still associated with your BIS account, which they can modify for you. Alternatively, they should have a self-serve BIS site from where you can edit email accounts on your phone. You'll need a user/pass combo to access the site but if you get that from them, you can then modify accounts on your phone by yourself.
Let us know if that helps you.
- If my response has helped you, please click "Options" beside my post and mark it as solved. Clicking the "thumbs up" icon near the bottom of my response would also be appreciated.

MobileMe won't die...traces of it non-stop in Sync log

In going through my Console log to try to figure out the cause of my Time Machine no longer running properly, I stumbled upon this and am not sure what is causing it. I have a mobilemesync.log that keeps generating data all day long...data like this:
2012-10-04 07:54:33:427|main.m:781 main|10a260|Info|Arguments {(
    "--periodic",
    "/System/Library/PrivateFrameworks/DotMacSyncManager.framework/Resources/mobile mesyncclient",
    "--sync"
2012-10-04 07:54:55:905|DMCPrefsCenter.m:235 -[DMCPrefsCenter defaultConfiguration]|10a260|Info|Downloading new MobileMe Client configuration: http://configuration.apple.com/configurations/internetservices/syncservices/clie ntConfiguration-10.7.5?osBuildVersion=11G56
2012-10-04 07:54:56:287|DMCPrefsCenter.m:240 -[DMCPrefsCenter defaultConfiguration]|10a260|Info|Cacheing MobileMe Client configuration
2012-10-04 07:58:32:222|MobileMeRemoteSession.m:130 -[MobileMeRemoteSession initWithDMMemberAccount:configuration:]|10a260|Warning|Failed to validate credentials due to error (null) (null) (FAILED), httpStatusCode:-1, errorType:106 (domain=AYErrorDomain, code=2), transactionState:5, txnId:0912AE15-6772-4487-98D2-0C45EA679788, auto-retries=0, manual-retries=0, retrying...
2012-10-04 08:02:41:849|MobileMeRemoteSession.m:130 -[MobileMeRemoteSession initWithDMMemberAccount:configuration:]|10a260|Warning|Failed to validate credentials due to error (null) (null) (FAILED), httpStatusCode:-1, errorType:106 (domain=AYErrorDomain, code=2), transactionState:5, txnId:1668C541-EA1A-44B4-B0BF-323D7A8D5C83, auto-retries=0, manual-retries=0, retrying...
2012-10-04 08:06:12:186|MobileMeRemoteSession.m:130 -[MobileMeRemoteSession initWithDMMemberAccount:configuration:]|10a260|Warning|Failed to validate credentials due to error (null) (null) (FAILED), httpStatusCode:-1, errorType:106 (domain=AYErrorDomain, code=2), transactionState:5, txnId:94051447-7495-4ECF-9AF9-2FC796FC484F, auto-retries=0, manual-retries=0, retrying...
Is anyone else seeing this? Is it a problem that can be stopped?

I don't know. I haven't used anything on MobileMe in months. I did use an iDisk at one time, I used the Gallery, I used all sorts of aspects of MobileMe. I'm not physically going in and using it in any way right now, but apparently something on my system is still trying to do it anyway. How would I figure out how to stop it?

BPM Sync log

Hi All,
I am using XI 3.0 (sp 11), The scenario involves making Sync SOAP call to the client's web service as below,
Request-
SAP R/3 (Idoc)-->XI (Idoc mapped to xCBL in SOAP envelope) using BPM sends the information( via the SOAP Receiver Adapter ) making a synchronous call --> to SAP Business Connect (BC) web service address at the client side
Response -
SAP BC Sends Technical Acknowledgement (TA) --> XI, using the same synchronous session.
I can send the request message to the client successfully and it sends the technical ack response back but I can't see the response in XI anywhere. The client suggested to enable the logging to see the response and I enabled couple of runtime logs, particularly loging and tracing, still no luck.
Any suggestion what logging parameters should I enable to find the ack coming back to the BPM from the web service pls.
TIA.
Ranjan

If you want the response to be visible in sxmb_moni, you will have to increase the trace level. An other and better option is to use the BPM monitor.
1. Make a selection so the BPMs in question is displayed.
2. In the Workflow log, you can click on the branch the parent level for the send step.
3. Select the "Available Objects" tab.
4. Expand the "Process Objects" folder
You wil find your response object in this list. If you press on the display details button, sxmb_moni will start with only this message selected.
Hope it helps,
Bjørn Espen

Got a new laptop with Windows 7 and installed Sync, logged in, but it won't sync.

Had this working on 3 different laptops. One was XP. and two Vista. Just replaced the XP machine with a new windows 7 and loaded up Sync. It allows me to log on and everything, but does not work.
Help

Did you try a double-click? How about from the start menu? A Reboot?

Curve Sync to Outlook - Cannot find table in system file

I have just upgraded from a Pearl to a Curve, loaded the desktop software and tried to sync to my MS Outlook, but it gives an error message "Cannot find table in system file".
I found a thread which pointed to a solution (ID KB15278), but this did not work. The final step in that solution is to uninstall and reinstall the desktop software, and when I try to do that via Control Panel, it won't remove the software. I seem to have both Version 4.2 and 4.7 of the software on my PC.
Anyone got any suggestions?
Solved!
Go to Solution.

the following article from the public knowledge base will certainly be helpful.
http://www.blackberry.com/btsc/KB02206
Perform a clean uninstall of BlackBerry Desktop Software
The search box on top-right of this page is your true friend, and the public Knowledge Base too:

Pc Suite - Sync log file

Vista Enterprise - "Non-Administrator" Account.
PC Suite v7.0.9.2
Cable Connection
N78
I currently have a "small" issue with Sync. Sync works fine (i.e. my device and Outlook synchronise) however the log file doesn't seem to generate or be viewable. (The Sync screen says something like - 7 records updated but if you click view log, the log is empty).
I've done a search on my PC and there are no .lml files anywhere so I assume this is probably a permissions issue with writing out the log file.
Does anyone know where the log file should be stored when syncing?

Just downloaded new version but still have same problem.
(There goes another 30Mb of mobile data charges ;- )
I'm fairly sure it's permissions - can anyone tell me where the files are meant to get written to?

Curve Sync log

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