Custom 403 http-error page
Hi,
one of our http-server-listener is running with ssl-client-certificate-required. If the client doesn't send its certificate to the server, we get a message:
"Forbidden
Your client is not allowed to access the requested object."
How can we customize this error message? We use AppServer 8.1
regards Jonathan
You have to either modify appserver's "config/default-web.xml" or your web application's "web.xml".
Here is an example:
<error-page>
<error-code>403</error-code>
<location>/myapp/403.html</location>
</error-page>
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# Mutex default:/run/httpd
# Listen: Allows you to bind Apache to specific IP addresses and/or
# ports, instead of the default. See also the <VirtualHost>
# directive.
# Change this to Listen on specific IP addresses as shown below to
# prevent Apache from glomming onto all bound IP addresses.
#Listen 12.34.56.78:80
Listen 80
# Dynamic Shared Object (DSO) Support
# To be able to use the functionality of a module which was built as a DSO you
# have to place corresponding `LoadModule' lines at this location so the
# directives contained in it are actually available _before_ they are used.
# Statically compiled modules (those listed by `httpd -l') do not need
# to be loaded here.
# Example:
# LoadModule foo_module modules/mod_foo.so
LoadModule authn_file_module modules/mod_authn_file.so
#LoadModule authn_dbm_module modules/mod_authn_dbm.so
#LoadModule authn_anon_module modules/mod_authn_anon.so
#LoadModule authn_dbd_module modules/mod_authn_dbd.so
LoadModule authn_socache_module modules/mod_authn_socache.so
LoadModule authn_core_module modules/mod_authn_core.so
LoadModule authz_host_module modules/mod_authz_host.so
LoadModule authz_groupfile_module modules/mod_authz_groupfile.so
LoadModule authz_user_module modules/mod_authz_user.so
#LoadModule authz_dbm_module modules/mod_authz_dbm.so
#LoadModule authz_owner_module modules/mod_authz_owner.so
#LoadModule authz_dbd_module modules/mod_authz_dbd.so
LoadModule authz_core_module modules/mod_authz_core.so
#LoadModule authnz_ldap_module modules/mod_authnz_ldap.so
#LoadModule authnz_fcgi_module modules/mod_authnz_fcgi.so
LoadModule access_compat_module modules/mod_access_compat.so
LoadModule auth_basic_module modules/mod_auth_basic.so
#LoadModule auth_form_module modules/mod_auth_form.so
#LoadModule auth_digest_module modules/mod_auth_digest.so
#LoadModule allowmethods_module modules/mod_allowmethods.so
#LoadModule file_cache_module modules/mod_file_cache.so
#LoadModule cache_module modules/mod_cache.so
#LoadModule cache_disk_module modules/mod_cache_disk.so
#LoadModule cache_socache_module modules/mod_cache_socache.so
LoadModule socache_shmcb_module modules/mod_socache_shmcb.so
#LoadModule socache_dbm_module modules/mod_socache_dbm.so
#LoadModule socache_memcache_module modules/mod_socache_memcache.so
#LoadModule watchdog_module modules/mod_watchdog.so
#LoadModule macro_module modules/mod_macro.so
#LoadModule dbd_module modules/mod_dbd.so
#LoadModule dumpio_module modules/mod_dumpio.so
#LoadModule echo_module modules/mod_echo.so
#LoadModule buffer_module modules/mod_buffer.so
#LoadModule data_module modules/mod_data.so
#LoadModule ratelimit_module modules/mod_ratelimit.so
LoadModule reqtimeout_module modules/mod_reqtimeout.so
#LoadModule ext_filter_module modules/mod_ext_filter.so
#LoadModule request_module modules/mod_request.so
LoadModule include_module modules/mod_include.so
LoadModule filter_module modules/mod_filter.so
#LoadModule reflector_module modules/mod_reflector.so
#LoadModule substitute_module modules/mod_substitute.so
#LoadModule sed_module modules/mod_sed.so
#LoadModule charset_lite_module modules/mod_charset_lite.so
#LoadModule deflate_module modules/mod_deflate.so
#LoadModule xml2enc_module modules/mod_xml2enc.so
#LoadModule proxy_html_module modules/mod_proxy_html.so
LoadModule mime_module modules/mod_mime.so
#LoadModule ldap_module modules/mod_ldap.so
LoadModule log_config_module modules/mod_log_config.so
#LoadModule log_debug_module modules/mod_log_debug.so
#LoadModule log_forensic_module modules/mod_log_forensic.so
#LoadModule logio_module modules/mod_logio.so
#LoadModule lua_module modules/mod_lua.so
LoadModule env_module modules/mod_env.so
#LoadModule mime_magic_module modules/mod_mime_magic.so
#LoadModule cern_meta_module modules/mod_cern_meta.so
#LoadModule expires_module modules/mod_expires.so
LoadModule headers_module modules/mod_headers.so
#LoadModule ident_module modules/mod_ident.so
#LoadModule usertrack_module modules/mod_usertrack.so
#LoadModule unique_id_module modules/mod_unique_id.so
LoadModule setenvif_module modules/mod_setenvif.so
LoadModule version_module modules/mod_version.so
#LoadModule remoteip_module modules/mod_remoteip.so
LoadModule proxy_module modules/mod_proxy.so
LoadModule proxy_connect_module modules/mod_proxy_connect.so
LoadModule proxy_ftp_module modules/mod_proxy_ftp.so
LoadModule proxy_http_module modules/mod_proxy_http.so
LoadModule proxy_fcgi_module modules/mod_proxy_fcgi.so
LoadModule proxy_scgi_module modules/mod_proxy_scgi.so
#LoadModule proxy_fdpass_module modules/mod_proxy_fdpass.so
LoadModule proxy_wstunnel_module modules/mod_proxy_wstunnel.so
LoadModule proxy_ajp_module modules/mod_proxy_ajp.so
LoadModule proxy_balancer_module modules/mod_proxy_balancer.so
LoadModule proxy_express_module modules/mod_proxy_express.so
#LoadModule session_module modules/mod_session.so
#LoadModule session_cookie_module modules/mod_session_cookie.so
#LoadModule session_crypto_module modules/mod_session_crypto.so
#LoadModule session_dbd_module modules/mod_session_dbd.so
LoadModule slotmem_shm_module modules/mod_slotmem_shm.so
#LoadModule slotmem_plain_module modules/mod_slotmem_plain.so
LoadModule ssl_module modules/mod_ssl.so
#LoadModule dialup_module modules/mod_dialup.so
LoadModule lbmethod_byrequests_module modules/mod_lbmethod_byrequests.so
LoadModule lbmethod_bytraffic_module modules/mod_lbmethod_bytraffic.so
LoadModule lbmethod_bybusyness_module modules/mod_lbmethod_bybusyness.so
LoadModule lbmethod_heartbeat_module modules/mod_lbmethod_heartbeat.so
LoadModule mpm_prefork_module modules/mod_mpm_prefork.so
#LoadModule mpm_event_module modules/mod_mpm_event.so
LoadModule unixd_module modules/mod_unixd.so
#LoadModule heartbeat_module modules/mod_heartbeat.so
#LoadModule heartmonitor_module modules/mod_heartmonitor.so
#LoadModule dav_module modules/mod_dav.so
LoadModule status_module modules/mod_status.so
LoadModule autoindex_module modules/mod_autoindex.so
#LoadModule asis_module modules/mod_asis.so
#LoadModule info_module modules/mod_info.so
#LoadModule suexec_module modules/mod_suexec.so
#LoadModule cgid_module modules/mod_cgid.so
#LoadModule cgi_module modules/mod_cgi.so
#LoadModule dav_fs_module modules/mod_dav_fs.so
#LoadModule dav_lock_module modules/mod_dav_lock.so
#LoadModule vhost_alias_module modules/mod_vhost_alias.so
LoadModule negotiation_module modules/mod_negotiation.so
LoadModule dir_module modules/mod_dir.so
LoadModule php5_module modules/libphp5.so
#LoadModule imagemap_module modules/mod_imagemap.so
#LoadModule actions_module modules/mod_actions.so
#LoadModule speling_module modules/mod_speling.so
LoadModule userdir_module modules/mod_userdir.so
LoadModule alias_module modules/mod_alias.so
#LoadModule rewrite_module modules/mod_rewrite.so
<IfModule unixd_module>
# If you wish httpd to run as a different user or group, you must run
# httpd as root initially and it will switch.
# User/Group: The name (or #number) of the user/group to run httpd as.
# It is usually good practice to create a dedicated user and group for
# running httpd, as with most system services.
User http
Group http
</IfModule>
# 'Main' server configuration
# The directives in this section set up the values used by the 'main'
# server, which responds to any requests that aren't handled by a
# <VirtualHost> definition. These values also provide defaults for
# any <VirtualHost> containers you may define later in the file.
# All of these directives may appear inside <VirtualHost> containers,
# in which case these default settings will be overridden for the
# virtual host being defined.
# ServerAdmin: Your address, where problems with the server should be
# e-mailed. This address appears on some server-generated pages, such
# as error documents. e.g. [email protected]
ServerAdmin [email protected]
# ServerName gives the name and port that the server uses to identify itself.
# This can often be determined automatically, but we recommend you specify
# it explicitly to prevent problems during startup.
# If your host doesn't have a registered DNS name, enter its IP address here.
#ServerName www.example.com:80
# Deny access to the entirety of your server's filesystem. You must
# explicitly permit access to web content directories in other
# <Directory> blocks below.
<Directory />
AllowOverride none
Require all denied
</Directory>
# Note that from this point forward you must specifically allow
# particular features to be enabled - so if something's not working as
# you might expect, make sure that you have specifically enabled it
# below.
# DocumentRoot: The directory out of which you will serve your
# documents. By default, all requests are taken from this directory, but
# symbolic links and aliases may be used to point to other locations.
DocumentRoot "/srv/http"
<Directory "/srv/http">
# Possible values for the Options directive are "None", "All",
# or any combination of:
# Indexes Includes FollowSymLinks SymLinksifOwnerMatch ExecCGI MultiViews
# Note that "MultiViews" must be named *explicitly* --- "Options All"
# doesn't give it to you.
# The Options directive is both complicated and important. Please see
# http://httpd.apache.org/docs/2.4/mod/core.html#options
# for more information.
Options Indexes FollowSymLinks
# AllowOverride controls what directives may be placed in .htaccess files.
# It can be "All", "None", or any combination of the keywords:
# AllowOverride FileInfo AuthConfig Limit
AllowOverride None
# Controls who can get stuff from this server.
Require all granted
</Directory>
<Directory "/srv/http/owncloud">
Options Indexes FollowSymLinks
AllowOverride None
Require all granted
</Directory>
# DirectoryIndex: sets the file that Apache will serve if a directory
# is requested.
<IfModule dir_module>
DirectoryIndex index.html
</IfModule>
# The following lines prevent .htaccess and .htpasswd files from being
# viewed by Web clients.
<Files ".ht*">
Require all denied
</Files>
# ErrorLog: The location of the error log file.
# If you do not specify an ErrorLog directive within a <VirtualHost>
# container, error messages relating to that virtual host will be
# logged here. If you *do* define an error logfile for a <VirtualHost>
# container, that host's errors will be logged there and not here.
ErrorLog "/var/log/httpd/error_log"
# LogLevel: Control the number of messages logged to the error_log.
# Possible values include: debug, info, notice, warn, error, crit,
# alert, emerg.
LogLevel warn
<IfModule log_config_module>
# The following directives define some format nicknames for use with
# a CustomLog directive (see below).
LogFormat "%h %l %u %t \"%r\" %>s %b \"%{Referer}i\" \"%{User-Agent}i\"" combined
LogFormat "%h %l %u %t \"%r\" %>s %b" common
<IfModule logio_module>
# You need to enable mod_logio.c to use %I and %O
LogFormat "%h %l %u %t \"%r\" %>s %b \"%{Referer}i\" \"%{User-Agent}i\" %I %O" combinedio
</IfModule>
# The location and format of the access logfile (Common Logfile Format).
# If you do not define any access logfiles within a <VirtualHost>
# container, they will be logged here. Contrariwise, if you *do*
# define per-<VirtualHost> access logfiles, transactions will be
# logged therein and *not* in this file.
CustomLog "/var/log/httpd/access_log" common
# If you prefer a logfile with access, agent, and referer information
# (Combined Logfile Format) you can use the following directive.
#CustomLog "/var/log/httpd/access_log" combined
</IfModule>
<IfModule alias_module>
# Redirect: Allows you to tell clients about documents that used to
# exist in your server's namespace, but do not anymore. The client
# will make a new request for the document at its new location.
# Example:
# Redirect permanent /foo http://www.example.com/bar
# Alias: Maps web paths into filesystem paths and is used to
# access content that does not live under the DocumentRoot.
# Example:
# Alias /webpath /full/filesystem/path
# If you include a trailing / on /webpath then the server will
# require it to be present in the URL. You will also likely
# need to provide a <Directory> section to allow access to
# the filesystem path.
# ScriptAlias: This controls which directories contain server scripts.
# ScriptAliases are essentially the same as Aliases, except that
# documents in the target directory are treated as applications and
# run by the server when requested rather than as documents sent to the
# client. The same rules about trailing "/" apply to ScriptAlias
# directives as to Alias.
ScriptAlias /cgi-bin/ "/srv/http/cgi-bin/"
</IfModule>
<IfModule cgid_module>
# ScriptSock: On threaded servers, designate the path to the UNIX
# socket used to communicate with the CGI daemon of mod_cgid.
#Scriptsock cgisock
</IfModule>
# "/srv/http/cgi-bin" should be changed to whatever your ScriptAliased
# CGI directory exists, if you have that configured.
<Directory "/srv/http/cgi-bin">
AllowOverride None
Options None
Require all granted
</Directory>
<IfModule mime_module>
# TypesConfig points to the file containing the list of mappings from
# filename extension to MIME-type.
TypesConfig conf/mime.types
# AddType allows you to add to or override the MIME configuration
# file specified in TypesConfig for specific file types.
#AddType application/x-gzip .tgz
# AddEncoding allows you to have certain browsers uncompress
# information on the fly. Note: Not all browsers support this.
#AddEncoding x-compress .Z
#AddEncoding x-gzip .gz .tgz
# If the AddEncoding directives above are commented-out, then you
# probably should define those extensions to indicate media types:
AddType application/x-compress .Z
AddType application/x-gzip .gz .tgz
# AddHandler allows you to map certain file extensions to "handlers":
# actions unrelated to filetype. These can be either built into the server
# or added with the Action directive (see below)
# To use CGI scripts outside of ScriptAliased directories:
# (You will also need to add "ExecCGI" to the "Options" directive.)
#AddHandler cgi-script .cgi
# For type maps (negotiated resources):
#AddHandler type-map var
# Filters allow you to process content before it is sent to the client.
# To parse .shtml files for server-side includes (SSI):
# (You will also need to add "Includes" to the "Options" directive.)
#AddType text/html .shtml
#AddOutputFilter INCLUDES .shtml
</IfModule>
# The mod_mime_magic module allows the server to use various hints from the
# contents of the file itself to determine its type. The MIMEMagicFile
# directive tells the module where the hint definitions are located.
#MIMEMagicFile conf/magic
# Customizable error responses come in three flavors:
# 1) plain text 2) local redirects 3) external redirects
# Some examples:
#ErrorDocument 500 "The server made a boo boo."
#ErrorDocument 404 /missing.html
#ErrorDocument 404 "/cgi-bin/missing_handler.pl"
#ErrorDocument 402 http://www.example.com/subscription_info.html
# MaxRanges: Maximum number of Ranges in a request before
# returning the entire resource, or one of the special
# values 'default', 'none' or 'unlimited'.
# Default setting is to accept 200 Ranges.
#MaxRanges unlimited
# EnableMMAP and EnableSendfile: On systems that support it,
# memory-mapping or the sendfile syscall may be used to deliver
# files. This usually improves server performance, but must
# be turned off when serving from networked-mounted
# filesystems or if support for these functions is otherwise
# broken on your system.
# Defaults: EnableMMAP On, EnableSendfile Off
#EnableMMAP off
#EnableSendfile on
# Supplemental configuration
# The configuration files in the conf/extra/ directory can be
# included to add extra features or to modify the default configuration of
# the server, or you may simply copy their contents here and change as
# necessary.
# Server-pool management (MPM specific)
Include conf/extra/httpd-mpm.conf
# Multi-language error messages
Include conf/extra/httpd-multilang-errordoc.conf
# Fancy directory listings
Include conf/extra/httpd-autoindex.conf
# Language settings
Include conf/extra/httpd-languages.conf
# User home directories
Include conf/extra/httpd-userdir.conf
# Real-time info on requests and configuration
#Include conf/extra/httpd-info.conf
# Virtual hosts
#Include conf/extra/httpd-vhosts.conf
# Local access to the Apache HTTP Server Manual
#Include conf/extra/httpd-manual.conf
# Distributed authoring and versioning (WebDAV)
#Include conf/extra/httpd-dav.conf
# Various default settings
Include conf/extra/httpd-default.conf
## vhosts
Include conf/vhosts/itiest.com
Include conf/extra/php5_module.conf
# Configure mod_proxy_html to understand HTML4/XHTML1
<IfModule proxy_html_module>
Include conf/extra/proxy-html.conf
</IfModule>
# Secure (SSL/TLS) connections
Include conf/extra/httpd-ssl.conf
# Note: The following must must be present to support
# starting without SSL on platforms with no /dev/random equivalent
# but a statically compiled-in mod_ssl.
<IfModule ssl_module>
SSLRandomSeed startup builtin
SSLRandomSeed connect builtin
</IfModule>
# uncomment out the below to deal with user agents that deliberately
# violate open standards by misusing DNT (DNT *must* be a specific
# end-user choice)
#<IfModule setenvif_module>
#BrowserMatch "MSIE 10.0;" bad_DNT
#</IfModule>
#<IfModule headers_module>
#RequestHeader unset DNT env=bad_DNT
#</IfModule>
Include conf/extra/owncloud.conf
##open_basedir=/srv/http/:/home/:/tmp/:/usr/share/pear/:/path/to/documentroot
$ ls -al /srv/http/
total 16876
drwxr-xr-x 4 root http 4096 Mar 6 17:51 .
drwxr-xr-x 4 root root 4096 Feb 15 13:57 ..
-rwxrwxrwx 1 root http 295 Mar 6 11:51 index.html
drwxrwxr-x 11 http http 4096 Feb 6 18:33 owncloud
-rw-r--r-- 1 root root 17200380 Feb 6 18:41 owncloud-8.0.0.tar.bz2
-rw-r--r-- 1 root root 52966 Mar 6 11:49 smallpizza.jpg
-rw-r--r-- 1 root root 20 Mar 6 16:24 test.php
# groups http
wheel http
Last edited by johan1391 (2015-03-07 04:11:12)/var/log/httpd/owncloud-error.log
192.168.1.1 - - [06/Mar/2015:17:52:02 -0800] "GET /owncloud/ HTTP/1.1" 403 1002
192.168.1.1 - - [06/Mar/2015:17:52:51 -0800] "GET /owncloud/ HTTP/1.1" 403 1002
192.168.1.1 - - [06/Mar/2015:17:52:53 -0800] "GET /owncloud/ HTTP/1.1" 403 1002
$ ls -al /usr/share/webapps/
drwxr-xr-x 5 root root 4096 Mar 6 17:12 .
drwxr-xr-x 165 root root 4096 Mar 6 21:22 ..
drwxr-xr-x 4 http http 4096 Mar 6 17:49 owncloud
drwxr-xr-x 10 root root 4096 Mar 5 02:11 phpMyAdmin
drwxr-xr-x 6 root root 4096 Sep 18 09:08 php-xcache
Also keep in mind that I've installed owncloud using the source downloaded from the website. I previously installed using the pacman, but wanted to configure it to be under a sub directory and not as my web root.
Last edited by johan1391 (2015-03-07 19:03:19) -
Dear Experts,
I have tried mutual authentication with sample website as per below link:
http://itq.nl/testing-with-client-certificate-authentication-in-a-development-environment-on-iis-8-5/#comment-19427
1. Created a Root certificate, client and server certificate based on this root certificate by using Makecert command as per below link:
2. Import these certificates in Trusted Root Certification authority of both the stores (Local and Current user)
3. Created a sample website with HTML page
4.Hosted this website in IIS with HTTPS binding and selected the above server certifcate
5. Enabled "Require SSL" and selected "Require" under SSL settings of website
6. Exported the client certificate in base64 format --> Edited in notepad --> made the key into single line
7. Placed the above key under Configuration editor --> system.webServer/security/authentication/iisClientCertificateMappingAuthentication --> one to one mapping with user credentials.
8. I tried to access the website
But, I ended with below error :(
HTTP Error 403.16 - Forbidden
Your client certificate is either not trusted or is invalid.
Detailed Error Information:
Module IIS Web Core
Notification BeginRequest
Handler ExtensionlessUrlHandler-Integrated-4.0
Error Code 0x800b0109
Requested URL https://localhost:443/
Physical Path E:\SampleRoot
Logon Method Not yet determined
Logon User Not yet determined
Could you please let me know what I missed here.
Note:
I am using windows8, IIS8.0.
Thanks in advance.
Regards,
M. Prasad Reddy.Hi Prasad,
As per this case, I have been shared the corresponding details below
1.First of all,make sure that you import the certificate whether it belongs to Trusted RootCertification or not .
If that is the case ,Goto Microsoft Management Console (MMC), open the Certificates snap-in.
For instance, the certificate store that WCF is configured to retrieve X.509 certificates from, select the Trusted RootCertification Authoritiesfolder. Under the Trusted Root Certification Authorities folder, right-click the Certificatesfolder,
point to All Tasks, and then click Import.
2.you configured the server certificate as well, But check the client certificate whether have root certificate or not by following command?
makecert -pe -n "CN=SSLClientAuthClient"
-eku 1.3.6.1.5.5.7.3.2 -is root -ir localmachine -in WebSSLTestRoot
-ss my -sr currentuser -len 2048
3. Also check the Service Certificate whether its configured on the WCF Service side
4.Make sure that you followed all the steps are done correctly from your given referred link below
http://itq.nl/testing-with-client-certificate-authentication-in-a-development-environment-on-iis-8-5/#comment-19427
5.Besides, please try to set the require SSL as ignore to see if you can access the website.
If the above details cannot able to resolve this issue, please post your config file here. -
Why do Chatropolis entry pages give "403 Forbidden" error on all browsers?
I've been running Mac OS 10.4.11 successfully since it's release, and I normally have the following browsers installed & working: Safari 3.1.1 (my default/first choice), Safari 2.0.4, Firefox 2.0.0.14, and the PC version of Internet Explorer (6.0.2) which I can run in Windows 2000 under Virtual PC 7.0.2 emulation.
Suddenly, 2 days ago, for no reason at all, the ability of my Mac to access any of the chatroom entry pages on the chatropolis.com website stopped working. (Please be warned - BEFORE you visit chatropolis.com - that it primarily hosts ADULT chatrooms!). This is after many years of problem-free access to these pages, using my current Mac, and previous Macs.
I can still access the home page, the user list pages, etc., but trying to access the room entry pages for any chatroom at all gives a simple black page with white text, which reads:
403 Forbidden
You are not authorized to access this resource.
The entry pages all take the form http://csX.chatropolis.com/enter/roomname
where "X" is the server number that the particular room is hosted on (normally "7" or "10") and "roomname" is the name of the chatroom that I'm trying to enter. For example, the URL of the room entry page for the room "Current Events" is http://cs10.chatropolis.com/enter/currentevents
I can access any page on the Chatropolis site that DOESN'T start http://csX.chatropolis.com/enter/....... but none of the pages that DO start this way!
This occurs whichever browser I use, and even occurs using the PC version of Internet Explorer 6.0.2 running under Virtual PC emulation!
I've tried all of the following to solve the problem, but nothing works:
I've tried deleting both Safari 3.1.1 & Safari 2.0.4, and then reinstalling Safari 3.1.1.
I've purged all the caches, cookies, browsing histories, etc. of all my browsers, both within the browsers themselves, and by using Intego Washing Machine 1.1 (which comes free with Intego NetBarrier 5). I do this purging regularly anyway.
I've restarted the Mac several times.
Using Disk Utility, I've repaired permissions on the boot HD several times. I've verified the boot HD, and no problems were found.
I've rebooted the Mac from my Alsoft DiskWarrior 4.0 CD and successfully run "Repair Disk Permissions" and "Check All Files & Folders" on all my hard drives, including the boot disk, and I've successfully rebuilt & replaced the directories on all the drives.
I've successfully accessed the pages in question using a friends Mac, who lives very nearby, and uses the same product (2 MB cable broadband internet connection) from the same ISP as me.
I've searched for all files on my Mac that have a modification date of 2 days ago, and deleted any that are in any way relevant to web browsers.
I've emailed the owner of Chatropolis (Michael Ludwick) and asked for his help. He thought that maybe I'd installed some software prior to the problem arising, but this isn't the case. He also dismissed my theory that my ISP might be blocking access for some reason. On the day I first emailed him (Sunday), he told me that there had been over 700,000 successful logins, and that I was the only person to contact technical support that day saying that I couldn't gain access. He tells me that "The error page actually resides on your machine so the src isn't important" even though the colour scheme of the error page matches every other error page on Chatropolis!
I now suspect that the problem lies in the part of the Mac OS which is activated when certain types of pages on the internet are accessed, whichever browser makes the call - some deep part of the OS that is normally invisible to the user, and has to function normally for certain types of internet access to take place.
All non-entry pages on Chatropolis work perfectly, as do all other websites, as does sending & receiving email.
Everything is bang up-to-date with Software Update. Nothing was installed or removed prior to the problem occurring.
If anyone has any suggestions, I'd be very grateful. I'm no UNIX geek, but I've been using the Mac OS since the System 6 days, and I know my way around it pretty well. I'd rather venture into the dark abyss that is Terminal and perform some sort of command line fix than have to reinstall the entire OS!
I've read many times over the years that Mac OS X performs housekeeping/janatorial tasks "overnight" from time to time, but I never leave my Mac on overnight. It's shutdown & restarted at least once a day. Is there perhaps one of these "housekeeping" tasks that has never been performed, and that should be, that might solve the problem? If so, how do I force these tasks to be performed immediately, to see if that helps?
Many thanks in advance for any constructive input!Diamond Dave wrote:
Reinstalling Safari 3.1.1 appears to have recreated a fresh copy of the WebKit.framework folder and all it's contents, in the correct place. Needless to say, as ever, this hasn't solved the problem...
Hmm. Wish I'd seen your posts earlier, I could have saved you some trouble. It's nothing on your machine. It's a problem at Chatropolis. I am able access a page on one of the two machines, the one at cs10.chatropolis.com. But the one at cs7.chatropolis.com, while the server is there, and can be pinged, sends back a "404 - not found" response.
No matter what the owner says, these errors are server errors on his end, and have nothing to do with any settings on your computer. He's simply mistaken when he says they are coming off your computer. It's possible that he's confused by how Internet Explorer on Windows can be set up so that it will give you an error page that looks a lot like the same error page you'll get from a Windows IIS server. Or he simply doesn't know the technical details.
But it doesn't look like he's running a Windows IIS server, either. According to the headers on his servers, they're running something called "IFCS", which a little digging shows to be something owned by his company.
charlie
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