Custom Address List - Email Header in IC Web Client

Hello,
I wanted to check if there is a possibility to provide users
with a custom address list wherein we can have our own set of email addresses
to choose from for sending the email through SAP CRM.
Currently I am aware that three types of address lists
mentioned below are possible.
CRM Addresses ( BP Address)
MS Outlook
Lotus Notes
The requirement came up, as my customer’s call center
employees do not have official email ids & hence outlook or lotus notes
integration is not possible. Every time
if they want to send an email to any internal employee through SAP CRM, they
have to manually enter email ids which they find it bit uncomfortable.
Any guidance will be appreciated.
Regards, Mathy

Hi Ragav,
Creating a DL will not suffice the requirement here. Recipient IDs are not always the same.
Regards, Mathy

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Last time I was writing basic programs in Turbopascal in 1996.
Maybe I'm doing something wrong...
1. I switched off in Mail "Use Smart Addresses".
2. I changed the path to my account in both commands:
Command A.
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I answered it already above:
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Example:
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Example:
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>
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Syntax error. A unknown token can’t go after this identifier.
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(instead of i=~/Library... i put i= Users/muzaa/Library...)
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Custom Address List - Email Header in IC Web Client

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