Custom object in work flow not opening in CRM webui

Hi,
I have designed a workflow in SAP Ecc 6.0 CRM.
There are some work items and a single custom popup screen in this workflow.
This popup screen is used to get data and pass to the subsequent workitem.
This screen opens in SAP CRM in the workflow inbox (SBWP) , and works as expected.
Also, mails are sent to the SAP user IDs of the concerned people through the workflow (as per process).
At this stage, we have done all settings reqd in SWU3.
However, when this entire workflow process is trigerred using the CRM WEBUI, the following problems occur:
1) There are no mails received at any stage in the workflow inbox.
2) When the work item for the popup screen appears in the WebUI workflow inbox, and it is clicked, there is an error.
"Associated object cannot be opened. Contact your system administrator"
So, the customised pop-up does not open in this CRM WEBUI workflow inbox at all.
Question:
1) How do we ensure that the mails are received in the CRM WEBUI workflow inbox? Are there any settings to be done for that?
2) How can we make the custom popup open in the CRM WEBUI workflow inbox?
Regards,
Sachin

Hi,
Please check IMG path.
The path CRM->Basic functions->Worklists->Define Alert Inbox and Workflow Inbox->Define Object-Specific Navigation
Input like
BOR Your_Object Your_Method BT_XXX OPEN
Hope it work.
Deripmav

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