Custom Page Size Printing Error Since Updating to Mavericks

Can anyone help me please...
iMac 10.9.4, with Adobe CS4 suite and Adobe CC Suite installed.
I have recently updated to Mavericks and since the update my custom page sizes no longer print at 100%, custom sizes all get scaled down (i presume to fit sheet) and leave me unable to print jobs out at correct size.
The custom page sizes work for builtin apps such as Preview, but my CS4 suite no longer work correctly. I have also tried using Acrobat CC and that gives me the same issues too.
I have googled the problem but have not found a solution and it seems i am not alone either.
Please help as this is rendering my ability output as useless.
All the best
Andy Barrington
[signature deleted by host]

This problem is from all Adobe CC & CS4 products i use: indesign, illustrator, photoshop, and acrobat.
My main staple work process is using pdf exported from indesign then printed using acrobat.

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