Custom page size - Serious Frustration

Acrobat is used to setup alot of our work for output. When creating custom page sizes for different jobs, there is no order in the pull down menu for the custom page sizes.
How can I set Acrobat Pro or MacOS X to display the custom page sizes in a numerical order ??
I have tried under both MacOS 10.3.9 and 10.4.2 using both Acrobat Pro 6 and 7. The result is the same. The list of page sizes might be something like this when selecting the pull down menu:
200x410
186x250
350x475
215x275
....etc.
Currently I have ~100 different custom page sizes for different impositions, the only way to work it is a. to search for the right size or b. try to remember where in the list the required custom size is.
There is logical no order to the custom page size listing. Not even deleting existing sizes and recreating in the required order works. Interestingly, when creating a new size the existing sizes appear in numerical order but not when selecting from the pull down menu.
Please help.
Matt.
G5 2.0 x2, 2.5GB Ram, 2x160GB Mac OS X (10.3.9) Acrobat 6 Pro (6.0.4)

I've discovered that this is a SYSTEM issue, NOT an Adobe issue. The custom page setups are also out of any order in "Mail", "TextEdit", "InDesign" etc. etc. The other apps that I use typically have their own paper size interfaces not requiring to use the default apple one. (Eg. Quark / InDesign).
To prove this point I deleted the custom paper settings in Acrobat so that just the default sizes existed and then went into TextEdit and recreated some custom paper sizes using the Page Setup interface. Again, created custom paper sizes DO NOT list in either numerical or chronological order.
The apple system file which controls this is called "com.apple.print.custompapers.plist"
I found this entry on the macosxhints forum:
http://forums.macosxhints.com/showthread.php?t=23681
2 other users noting frustration with the same problem, but it doesn't offer any solution
Is anyone familiar with hacking ".plist" files? Maybe there is way to edit the file to adjust it to a logical order.
G5 2.0 x2, 2.5GB Ram, 2x160GB Mac OS X (10.3.9)

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Help with custom page size support for non standard paper

Firstly, we appreciate any support you may be able to provide, we have already thrown considerable effort at this and it has been very time consuming and frustrating.
To support a number of business functions need to print to (non standard) continuous and mulitpart paper on a dot matrix printer. The (test) Mac is a 10.4.11 G4 laptop, the printer is an Oki Microline 520 (9 pin 80 column, IBM Proprinter, Microline or Epson FX personalities with a parallel interface) which has been networked via a HP JetDirext Ex Plus print server. That part appears to be operating correctly.
We have tried a number of drivers / printer personalities with varying levels of success:
ESP / EPSON 9-Pin Series CUPS v1.1 / Epson FX personality
ESP / OKIDATA 9-Pin Series CUPS v1.1 / Oki Microline personality
Ghostscript / epsonc / Epson Dot Matrix Foomatic PPD / Epson FX personality
Ghostscript / ibmpro / IBM ProPrinterII Foomatic PPD / IBM Proprinter personality
Ghostscript / okiibm / Oki Microline IBM compatible 9 pin Foomatic PPD / IBM Proprinter personality
There were no appropriate drivers in Gutenprint (5.2.3 version) The most successful is the okiibm / Oki Microline IBM compatible 9 pin settings, it can print A4 and honors the Printer Features Resolution settings in the print dialogue.
Q1: Should we see anything in the Printer Info / Installable Option, it is always blank ?
The issue is custom page sizes, we can manage / add Custom Pages Sizes via the Page Setup / Paper Size interface and they draw on the screen OK but they do not work at the printer (various issue at the printer such error messages, junk printing and wrong orientation):
Q2: Are we heading in the right direction or is there a better way to handle this ?
Q3: Would 10.5 solve all our problems, are the print drivers any better ?
Q4: Is this the correct way to specify custom page sizes, is this all we need to do ?
Q5: Is so how do we get the driver to respect the size, do we need another filter or something ?
Q6: Is it possible to add (by hand) custom page sizes to the ESP drivers or Foomatic PPD files so they they appear as a "standard" offering in the Page Setup / Paper Size interface ?
Sorry for the long / complicated post and thanks in advance for any advice / assistance.

Matt Broughton wrote:
Testing on 10.5.7, Tried both Oki 9-Pin Series 1.3 / Microline personality (no joy) and Epson 9-Pin Series 1.3 (this is a much better driver than 1.1) / Epson FX personality but not much joy with custom page sizes,
The Oki 9-pin Series 1.3 and the Epson 9-Pin Series 1.3 should produce the same results. The only difference in the PPDs is the printer model name.
After some testing, I find that the output is not the same despite the two PPDs being virtually identical. I did spot in the CUPS source code for the rastertoepson filter that there is some model name matching for Epson printers. Thus I can see where the output using the Oki 9-pin PPD could be different than when using the Epson 9-pin PPD.
but again once I imbedded the page size into the ppd some (but frustrating) luck. I can get it to respect the paper orientation and it prints well but I could not get the form length to work properly. At best over a print run of 7 labels it would creep up the label by about 0.1 inches / 2 mm.
Just for the fun of it, I made some additions to the Epson 9-pin 1.3 PPD. All I can say is that I could print a job to file. I have no way to know what it would look like on paper.
I did find that using a custom paper size did add some unwanted margins to the output bounding box. Putting the custom page size into the PPD seemed to get around that issue.
I added the following lines to the Epson 9-pin PPD 1.3--
<pre style="overflow: auto;font-size:small; font-family: Monaco, 'Courier New', Courier, monospace; color: #222; background: #ddd; padding: .3em .8em .3em .8em; font-size: 9px;">*PageSize Label1/Label1: "<</PageSize[288 107.8]/ImagingBBox null>>setpagedevice"
*PageRegion Label1/Label1: "<<PageSize[288 107.8]/ImagingBBox null>>setpagedevice"
*ImageableArea Label1/Label1: "0 0 288.00 107.80"
*PaperDimension Label1/Label1: "288.00 107.80"</pre>
This adds a paper size with the 4 inch (288pt) width and 1.5 inch (107.8pt) height. That represents the 1.4 inch label and the 0.1 inch gap between labels. I set 0pt margins except for the bottom where is set the 0.1 inch (7pt) gap as the bottom margin.
The full diff in context is--
<pre style="overflow: auto;font-size:small; font-family: Monaco, 'Courier New', Courier, monospace; color: #222; background: #ddd; padding: .3em .8em .3em .8em; font-size: 9px;">loki:~ matt$ diff -u /usr/share/cups/model/epson9.ppd ~/Desktop/epson9.ppd
--- /usr/share/cups/model/epson9.ppd 2009-02-20 20:16:53.000000000 -0600
+++ /Users/matt/Desktop/epson9.ppd 2009-06-06 20:37:06.000000000 -0500
@@ -42,6 +42,7 @@
*PageSize Legal/US Legal: "<</PageSize[612 1008]/ImagingBBox null>>setpagedevice"
*PageSize A4/A4: "<</PageSize[595 842]/ImagingBBox null>>setpagedevice"
*PageSize FanFoldUS/US Fanfold: "<</PageSize[1071 792]/ImagingBBox null>>setpagedevice"
+*PageSize Label1/Label1: "<</PageSize[288 107.8]/ImagingBBox null>>setpagedevice"
*CloseUI: *PageSize
*OpenUI *PageRegion/Media Size: PickOne
*OrderDependency: 10 AnySetup *PageRegion
@@ -50,17 +51,20 @@
*PageRegion Legal/US Legal: "<</PageSize[612 1008]/ImagingBBox null>>setpagedevice"
*PageRegion A4/A4: "<</PageSize[595 842]/ImagingBBox null>>setpagedevice"
*PageRegion FanFoldUS/US Fanfold: "<</PageSize[1071 792]/ImagingBBox null>>setpagedevice"
+*PageRegion Label1/Label1: "<<PageSize[288 107.8]/ImagingBBox null>>setpagedevice"
*CloseUI: *PageRegion
*DefaultImageableArea: Letter
*ImageableArea Letter/US Letter: "18.00 18.00 594.00 774.00"
*ImageableArea Legal/US Legal: "18.00 18.00 594.00 990.00"
*ImageableArea A4/A4: "18.00 18.00 577.00 824.00"
*ImageableArea FanFoldUS/US Fanfold: "18.00 18.00 1053.00 774.00"
+*ImageableArea Label1/Label1: "0 0 288.00 107.80"
*DefaultPaperDimension: Letter
*PaperDimension Letter/US Letter: "612.00 792.00"
*PaperDimension Legal/US Legal: "612.00 1008.00"
*PaperDimension A4/A4: "595.00 842.00"
*PaperDimension FanFoldUS/US Fanfold: "1071.00 792.00"
+*PaperDimension Label1/Label1: "288.00 107.80"
*MaxMediaWidth: "1080.00"
*MaxMediaHeight: "86400.00"
*HWMargins: 18.00 18.00 18.00 18.00</pre>
I don't know if that will help you or not. Let us know what sort of progress you make.
Matt

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Cindy,
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I've been searching the answer of this simple question but looking no way around.
I have an InDesign document with different page size e.g. left page width is 621 pt. and on the same document right page width is 837 pt.
Now I need to get the width of pages using script but app.documentPreferences.pageWidth return standard document preset size(621 pt.) not the custom page size.
Does any one have the Idea to get custom page size using script.
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as documentation is showing there are some new properties of "page" since InDesign CS5.
Among those is:
bounds Array of Measurement Unit (Number or String) readonly The bounds of the Page, in the format [y1, x1, y2, x2].
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myPage.bounds
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myPage.bounds[3]-myPage.bounds[1]
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So, the question remains: what is a reliable way to show if the myPage was or was not transformed against documentPreferences.pageWidth or if myPage is of rectangular shape at all. See the possibility of adding a sheer angle to the transformation matrix. Also see screen shot:
Transform_Page_CS5.png
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When printing from FrameMaker to PDF in Windows, I used to be able to create a custom page size by clicking on the Add button that appeared to the right of the Adobe PDF Page Size window, in the Adobe PDF Document Properties dialog box. With Frame 9, that button no longer appears; in fact, the whole dialog box is cut off just inside the edge of the entry windows. Do I need to set something? Thanks for any help you can offer. - Cindy Shaler

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On the master pages, on a locked layer, we have a frame whose content is set to "Undefined" that is sized to exactly match the page size. This is so the page trim can easily be seen and measured in PDF and when printed and we've never had any trouble with it before.
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If we select "Keep current size" the outer frame to mark the page trim stays in the wrong position. If we select "Use master page size" that frame gets set correctly.
I've checked the page size at all stages using both the page tool and the button on the pages pallet and it shows the page size to be exactly what the rest of the pages and the document are set to, so I don't understand why I'm getting this message.
The first problem I was made aware of with this file is that when we ran our script to auto flow text the script was overriding the master items on to the page in the wrong position. Thinking it had something to do with the script command (which works correctly on other files) I posted this http://forums.adobe.com/message/5206889#5206889 to the scripting forum.
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Ken

I wondered whether my operator had accidentally changed the page size with the page tool selected and that the sizes showing in the dialog and on the tool bar were, maybe, rounded. When I saw your message I was hopeful that, maybe, the preflight would detect an incorrect page size.
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Custom Page Size Printing Error Since Updating to Mavericks

Can anyone help me please...
iMac 10.9.4, with Adobe CS4 suite and Adobe CC Suite installed.
I have recently updated to Mavericks and since the update my custom page sizes no longer print at 100%, custom sizes all get scaled down (i presume to fit sheet) and leave me unable to print jobs out at correct size.
The custom page sizes work for builtin apps such as Preview, but my CS4 suite no longer work correctly. I have also tried using Acrobat CC and that gives me the same issues too.
I have googled the problem but have not found a solution and it seems i am not alone either.
Please help as this is rendering my ability output as useless.
All the best
Andy Barrington
[signature deleted by host]

This problem is from all Adobe CC & CS4 products i use: indesign, illustrator, photoshop, and acrobat.
My main staple work process is using pdf exported from indesign then printed using acrobat.

Custom page size - Serious Frustration

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