Custom Pakage is not working for me.

I was dropping photos just fine into the custom package a few minutes ago, and printed a few photos.  I imported new photos from my external drive, and when I try to print it does not work in custom. No dropping photos into the boxes, and I cannot drag and move around the boxes. I need help! I don't know what happened that it stopped working. hmm now that I think about it.. the first photos i printed were from a new sony A6000.  The ones i'm trying to print now, print fine in single photos, but they are from an older camera, could that be the reason the custom tab completely is not touchable?..  Okay no.. I just tried to custom package photos from new camera again and its not working for the new photos too..@
Thanks, in advance..

I am not sure exactly what is going on, there, but when you drag-and-drop a photo you have to click-drag on the thumbnail, not the surrounding gray border area.
The reasons you’re guessing why things aren’t working don’t seem like they’d be reasons to me.

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