Custom Report - emsg was terminated by signal 11

Question

Hi All,
We are in middle of upgrade. We are in testing the upgrade.
We have upgraded DB (9i to 10.2.0.4), techstack, jdevelopper patchset19, java and jre.
We now have a custom report that finishes with
Environment will now switch to UTF-8 code-set.
Parts of this log file may not display correctly
as a result.  This is an expected behavior.    
XML_REPORTS_XENVIRONMENT is :
$ORACLE_HOME/guicommon6/tk60/admin/Tk2Motif_UTF8.rgb
XENVIRONMENT is set to  $ORACLE_HOME/guicommon6/tk60/admin/Tk2Motif_UTF8.rgb
Current NLS_LANG and NLS_NUMERIC_CHARACTERS Environment Variables are :
CANADIAN FRENCH_AMERICA.UTF8
stat_low = B
stat_high = 0
emsg was terminated by signal 11When browsing Metalink, I came across this note: 428335.1. I could reproduce the problem by doing ar60runb from O/S. I then did strace as written in the doc.
From the trace created, I can see
munmap(0xb7fa5000, 4096) = 0
munmap(0xb7ee4000, 790528) = 0
--- SIGSEGV (Segmentation fault) @ 0 (0) ---
+++ killed by SIGSEGV +++
As described in the doc, I did a search&find in the file for '0xb7ee4000'. I am not 100% if it is the same as in the note:
open($FND_TOP/resource/ALBANWTJ.ttf", O_RDONLY) = 13
fstat64(13, {st_mode=S_IFREG|0755, st_size=18472778, ...}) = 0
old_mmap(NULL, 4096, PROT_READ|PROT_WRITE, MAP_PRIVATE|MAP_ANONYMOUS, -1, 0) = 0xb7fa5000
_llseek(13, 0, [0], SEEK_SET) = 0
read(13, "\0\1\0\0\0\24\1\0\0\4\0@EBDTg(\356\322\0\0\1L\0%\257:EBLC"..., 4096) = 4096
old_mmap(NULL, 790528, PROT_READ|PROT_WRITE, MAP_PRIVATE|MAP_ANONYMOUS, -1, 0) = 0xb7ee4000
Does this mean the error is coming from ALBANWTJ.ttf? In the note, it's a 'ttc' file.
Or I am looking at the wrong place and the error is actually something else?
Thank you,
Felix

Answer 1

Hi Felix,
What is the type of those reports? If PDF, did you verify the value of Tk2Motif*fontMapCs in Tk2Motif.rgb file?
Note: 396336.1 - PDF Reports Fail With Program Was Terminated By Signal 11
https://metalink2.oracle.com/metalink/plsql/ml2_documents.showDocument?p_database_id=NOT&p_id=396336.1
Also, please review the following documents and see if it helps.
Note: 759456.1 - Report Fails To Produce Bitmap Reports After Patchset 19 . Emsg:Was Terminated By Signal 11
https://metalink2.oracle.com/metalink/plsql/ml2_documents.showDocument?p_database_id=NOT&p_id=759456.1
Note: 454330.1 - Signal 11 Generating Report Output From the Concurent Manager
https://metalink2.oracle.com/metalink/plsql/ml2_documents.showDocument?p_database_id=NOT&p_id=454330.1
Regards,
Hussein