Custom ringtones for specific people lost upon hard restart.

Has anyone else noticed that the custom ringtones assigned to people when they call is lost when the phone is hard reset?
All of my ringtones come back, and the default ringtone is saved as one of my custom ringtones, but a specific ringtone for a specific person appears to be lost.
Am I just doing something wrong?
Thanks!

One time, when I did a software update, my ringtones reset and I had to assign them all over again.
I believe that was the only time it happened to me.

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