Custom Stamp displays correct in reader but fails in acrobat

Our company has a rather old work ticket form which our technicians have been filling out on their laptops for years. I believe it was originally created in lifecycle designer 6 but don't quote me on that. The issue is that when the form is opened in any version of Adobe Reader, it displays correctly and the letter head with the company name and address is properly displayed at the top of the page. However when you open the same document in acrobat you can see that someone used a custom stamp to redo our address on this form when we moved several years ago and the stamp does not display correctly.
Additionally if a user edits the file in anyway with acrobat and saves it the improperly displayed letterhead becomes permanent and also shows up when trying to view that file from adobe reader. Can anyone tell me whats going on and how to fix this issue?

That is a static XFA form and it appears as though something is wrong with the stamp. I recall someone reporting an issue with Acrobat 10 that can cause this sort of thing. I was able to open the file in Acrobat 9, delete the problematic stamp after unlocking it, and the correct one remained. If you're unable to do the same, I can send you the the file I fixed.

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Rowie..
Message was edited by:
Rowie

Hi Rowie,
the error is not related with missing jai files (MapBuilder has these classes packaged on the single jar). In this case you can see the error that the image is not transformed during rendering.
ERROR [oracle.sdovis.ImageRenderer] java.awt.image.ImagingOpException: Unable to transform src image
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Which version of the GeoRasterViewer are you using to see the image?
Is it possible to have a dump file of this GeoRaster, so we can reproduce the error? How big is it?
Please post your email address in case we need to contact you.
Thanks.
Joao

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Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Subscriber Support, contact [email protected]

Archive_location correct in profile, but fails to mount

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Edited by: peteziu on Feb 8, 2008 2:50 PM

Thanks for your help Chris,
My flash_archive_locations was entered as: nfs://<ip>/<path>/myflash.flar
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See above post for what is logged on the NAS, the remote location where my flars are stored. ( nfs://<ip>/<path> )
If I set flash_archive_locations to nfs://<ip>/<path>, the ../SUNWjet/Products/flash/check_client fails.
For some reason, jumpstart is effectively issuing a command equivalent to:
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I was thinking that I may have some weird n1sps 6.0 with n1osp 5.2 problem, so I am rebuilding w/ pure 6.0. If not related to this, I will certainly have the same problem again.
I don't need the mountpoint to change for each client, just the flash archive name. But right now no matter what I do, jumpstart tries to mount the FILE, not the directory where the file resides.
The evidence I have of this is that when I manually try to mount the file, I get the same error showing in the NAS access log as jumpstart when it tries to mount. (see first post this topic)
Edited by: peteziu on Feb 12, 2008 7:07 PM
Edited by: peteziu on Feb 12, 2008 7:08 PM
Edited by: peteziu on Feb 12, 2008 7:12 PM

Custom Stamp displays correct in reader but fails in acrobat

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