Custom text not overprinting redacted area of scanned text

I am redacting a document that includes imported emails and scanned correspondence, all of it created on the same computer using the same installation of Acrobat 8 Pro running under Windows XP Pro SP2 on a Dell Dimension 4600.
In Redaction Tool Properties I select a gray as the Redacted Area Fill Color, tick the Use Overlay Text box, select a blue as the Font Color, set Font and Font Size, leave Auto-Size and Repeat Overlay unchecked, select the Custom Text radio button, and include a short piece of text with which I want the redacted area to be overprinted (10 words).
When I redact an area of text in an *email*, it works fine: the redacted area is gray, overprinted with the text in blue. However, when I apply exactly the same operation to a part the document which was originally created by scanning from a paper original, I get only the gray box, *not* overprinted with my custom text.
If I then look for hidden text using Examine Document, I find that my custom text is still in there, but it remains invisible. Saving the document, quitting and restarting Acrobat makes no difference.
Can anyone help?

Oh wow. It's running so much better now. I didn't realise how much memory it took up, should have looked it up.
Thanks
Some basic info for anyone else reading this.
http://forums.adobe.com/message/2913998
http://pixelpaton.com/?p=2396

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