Customer account statement has issue with dual currency.

Hello Experts,
As per your clients requirement we have modified the form for customer account statement for ETHIOPIA.
In the requirement we have asked to get the opening balance of the customer. For example we are running the report for the period 01.03.2010 to 31.05.2010. In this case client what us to display the balance up to 28.02.2010 as opening balance, where we are using the function module BAPI_AR_ACC_GETKEYDATEBALANCE to bring the opening balance.
Know your issue is when we are doing this process the account ageing for opening balance is not getting displayed in the customer account statement. When we followed the standard functionally then it was working fine. But the issue comes when there is a dual currency for some of the customers where we are getting two accounts ageing for two different currencies. To void this we have taken the arrear field from FBL5N report as base so that we can have single account ageing, which was working fine. But in this process no account ageing is getting displayed for opening balance.
Can someone help me on this issue?
Thanks and Regards,
Rajesh Kumar Mantri.

Hi,
Sorry we have done that and not successful in find the solution. Any other solution.
Thanks and Regards,
Rajesh Kumar Mantri.

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Hi SAP Expert,
We are using form (developed from T-code: SE71) to send customer account statment for only open items this is working fine.
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Dear Vivek,
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T-code: F.27
Definition
An account statement and open item list are two types of correspondence. They differ with respect to the information they contain and the way it is displayed. Unlike an open item list, an account statement displays all items in a specified period along with the balance carried forward. The open item list merely displays the open items for a certain key date.
Type of correspondence that your company sends to its customers.
The system includes a SAPscript form that you can use for customer account statements for the Philippines, form F140_CUS_STAT_P1. You can modify this template to meet your company's requirements. To do so, from the SAP Easy Access screen, choose Tools ® Form printout ® SAPscript ® Form.
Structure
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Account balance at the end of the selected period
Cleared item list between selected key dates
It is sorted by currency, posting date, and cleared item document number.
Withholding tax list between selected key dates
It is sorted by withholding tax type, posting date, and document number.
Aging in 0, 30, 60, 90, and 120 days
Integration
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You cannot create statements for one-time customers.
In the case of customer head offices with local branches, customer statements contain the address of the head office and not that of the branch.
The account statement can be created for your customers or vendors is an extract from the customer account which enables him to check the items there or is merely for information purposes. The account statement displays the balance carried forward, all items in the chosen period and the closing balance of the account.
The open items list is a special form of account statement. It is also sent to the customer for verification or information purposes. Occasionally, the list is also used as a reminder letter. The open items up to the chosen key date are displayed in this list.
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Printing Customer Account Statements
Use
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Edited by: Reetesh on Dec 3, 2011 7:36 PM

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Dear Experts,
Here's an issue that my colleague and I are currently facing:-
The Customer Account Statements that are sent via email in the transaction F.27 show that the sender email address is not equals the Accounting Clerk (KNB1-BUSAB) maintained in customer master data (FD03). Instead, the sender email address here is the email address of the person executing the transaction F.27.
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The statement above leads me to think that consequently, the accounting clerk's email address should be the sender email address for the mail that is sent to the customer.
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How is the address selected in the Customer Account Statement (F.27)?

Hi expert,
The customer account statement (transaction F.27) uses the address which is in the customer master data.
This is the customer master data on the company code level (Street, postal code, city).
Is it possible to select the PO address (PO box , postal code, city) in the account statepment?
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This is my client requirement were implementation is going on. Requirement is that instead of Customer Account Statement {F.27} is getting spooled it should be mailed directly as per the email id mentioned in Customer master.
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Accenture India.

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Customer account statement has issue with dual currency.

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