Customer cannot logon

Customer can logon but when he tries to register for an email invite the account would not work. He asked for a password reset and now he cannot get in at all and has not gotten the password in email.
106177 account #
[email protected]
Customer needs phone contact please to correct:
Logan Giesie
361-972-7820

Please read this FAQ:
http://forums.oracle.com/forums/ann.jspa?annID=14
Cheers, OTN

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