Customer Contact

Hi,
I am working on FSCM 6.4 Collection Management, while i tried to create customer contact and tried to get the contact information from get contact person from the process receivables it is showing blank, i can create it manually but by any means if i could see the contact information as it is available in FI-AR in general data, it is replicated from CRM business partner to FI. Please help me with standard procedure people adopt for the customer contact information in business partner collection management or credit management.
Regards,
Sai

Guru,
Also sent you another message and you are omnipresent in Collections (at least - as I am searching that only).
I am not able to sync ECC-Customer/Contact Person as FSCM-BP/Contact Perso.
And Contact Person doesn't appear in worklist.
Customer created/changed (with a Contact Person) is synced, but, fails when there is a Contact Person.
Seek you kind help.
Thanks,

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