Customer correspondence through email

Question

Hi experts,
Anyone has any inputs/pointers on how to generate AR correspondence, such as balance confirmation, statement of account, etc through E-mail?
Any inputs on this regard would be highly appreciated.
Thanks,
Shiv

Answer 1

Start of by reviewing the IMG activities in Finacial global settings.
Correspondence
In the following activities, you make the settings for correspondence with your business partners and for internal purposes.
The correspondence function in the standard system is set up for mailing letters. To fax or e-mail correspondence, see the activity Develop enhancements for correspondence.
Correspondence includes:
Payment notifications
Account statements
Bill of exchange charges statements
Internal documents
Individual letters
Document extracts
Balance confirmations
First you make the fundamental specifications for the aforementioned correspondence types in the following activities.  Specific definitions for each correspondence type are made at other points in the IMG.
SCOT sends them out. Once you have your email server set up at any list, report etc you create you can select send and then you go to business workplace and it can then be emailed.