Customer Credit Limit on CRM Sales Order

Dear All,
Can the customer credit limit be displayed on CRM Sales order(Customer from ECC, we use simple credit check on SAP ECC)
Regards,
Ahmed

Hi,
The standard credit check in SAP CRM calls up the automatic credit check in SAP R/3. You must define an RFC destination, and specify this destination for the credit check.
· To define RFC destinations in CRM Customizing, choose Customer Relationship Management ® CRM Middleware and Related Components ® Communication Setup ® Define RFC Destinations.
· To specify destinations for the credit check, choose Customer Relationship Management ® CRM Middleware and Related Components ® Communication Setup ® Middleware Parameters ® Define Middleware Parameters. Then choose the activity Credit Check and enter an RFC destination for the parameter CRMCREDCHE.
You can also carry out an initial data transfer for credit data.For transactions that are still open for which you are reactivating update of credit data, you can initially transfer the credit data for a reorganization of data in SAP R/3. To do this, start the initial data transfer for object CMDOC_NOTIFY using transaction R3AS.
When setting up credit limit check, refer to SAP Note 568157, 570155 and 619500.
With Regards
Selvam T

Similar Messages

Credit limit Block for Sales Order.

Hi.
when customer will create Sales order, it should get blocked for Credit check.
& customer will realese it with VKM3 transaction for particular document type .
Where will i do the setting?
is it Delivery Block 01-Creit Limit check?
Reg,
Amol

Hi Amol,
You can gonfigure it from SD > Basic functions > credit management/risk management settings > credit management > define credit group and assign sales doc and delivery doc. addtionally, you need to maintain automatic credit control configuration and maintain it to customer specific from FD32 regarding of its credit control area.
Regards,

Credit limit (AR Invoice + Sales Order)

Dear Experts,
We have a bit of a problem here, so here is the scenario:
Customer 1 has a credit limit of 100,000
He orders an amount of 90,000, then he orders an amount of 20,000. since it is a service order the approval procedure will not prompt and can be added to A/R invoice with a account of 110,000. so he had exceeded his credit limit by 10,000.
is there a way to active approval procedure by adding all open Sales Order and Open A/R Invoice?
i have seen some queries in the forum but it is not activating the approval procedure.
for your help please.
thanks!.

Hi,
Try this:
1. Create new approval procedure for sales and AR invoice.
2. Under terms select When the Following Applies--->Deviation from Credit Limit--->select Greater than from Ratio and enter required value
Thanks & Regards,
Nagarajan

Static Credit Limit Check for Sales Orders - Net Value vs Credit Value

We are testing order credit check and we have run into a problem with the Static Credit Limit Check. The Static Credit Limit Check is set to use both Order and Delivery Values. SAP uses the values in S066 and S067 to determine what values it uses to check against the credit limit. Standard SAP uses the confirmed quantity times the credit price to get the order values - this is the credit value.
So the problem is, once an order is released it is set up so it does not go back on credit hold, so anything which is not confirmed (but could be) it a potential credit value which is unaccounted for in the credit exposure and the customer can go over the credit limit.
Additionally, we run AFS and have items which are rejected with a J0 rejection code (unconfirmed) which have the potential of being confirmed and shipped and we want to include these items in the value of the order which is being checked against the credit limit (along with the deliveries, invoices and receivables).
Here is a quick example.
Customer has a credit limit of $100 (no deliveries, invoices or receivables - to keep it simple)
Order 1 is placed with a credit value of $50.00 but a potential value of $100 (the other half is J0) - this passes the credit check since $50.00 is less than the limit.
Order 2 is placed for $50.00 and has a credit value of $50. This also gets approved.
At this point, the credit limit used is 100% (based on standard SAP)
Then Order1 backorder is confirmed and the new credit value is now $100. This order now puts the customer over their limit and if the order had been released would not go back on credit hold and therefore the customer is not over their credit limit by 50%.
What I want is for Order1 to be credit checked for the $100 not the $50 so the exposure is correct.
Does anyone have any suggestions as to how we could use the Net Value of the order to perform the static credit check? And any thoughts on how to determine the correct credit exposure (open order value plus items which are J0, plus deliveries, plus invoices, plus receivables)?
I am thinking about a Z table to track the adjusted values on the orders and then use one of the customer checks to do a static credit check with the adjusted value. And for the exposure, use the adjusted value to recalculate the values in F.35 to show a more accurate view of the credit exposure.
Does anyone have an easier way to do this? Any advice is appreciated.
Thanks,
Suzanne

Hi Suzzane,
In the scenario that you have provided, in the first order items worth 50$ are rejected. Hence standard SAP will not take this into account as this item is rejected.Two solutions can be provided here:
1) The line item can have a delivery block instead of a reason for rejection.This way the 50$ will get accounted.However, if this is against customer norms as this will appear in the order acknowledgment, this cannot be used.
2) User exit can be used where a credit check can be triggered once the document value changes, even though the document has a released status.
Hope this helps.
Thanks,
Vinu

Increase credit limit to release sales order

Dear
We are using the dynamic credit control. When one sales order was blocked for exceeding the credit limit.
Can we increase the credit limit in credit master data(TCODE: FD32), and then sales order will be released automatically, and do not need to use TCODE: VKM1/VKM4 to release the sales order?
Thank you.
Guoyu

Increase Credit Limit through T.Code: FD32
or
Release the sales order through T.Code: VKM3
Regards,
Rajesh Banka
Reward points if helpful

Customer- credit Card Issue on Sales Order

Hi Experts,
There is an issue,where an incorrect Credit Card details are showing up during an order creation for a Customer.
In XD02, the payment card details shows it as Master Card. But while creating order(VA01),it showing VISA card. Can anyone explain what could be the issue?
It should appear as Master card in VA01 too.
Thanks,
Arhy

Hi,
Check the Card details of the Payer and not Sold to Party.
Regards,
Sharan

Report to show order blocked due to customer credit limit

Hi,
We can set customer credit limit and if the orders exceed the limit, the order will be blocked. I need to know is there any standard SAP report showing the orders blocked (due to credit limit) and unblocked?

Hi Paul Hawk,
There are no standard SAP report showing the orders blocked (due to credit limit) and unblocked. But there are reports which needs some customization.
Please see the reports
RVKRED06 credit check for blocked SD documents,
RVEXSLIB List of all blocked partners / documents
Regards,
Lakshmi

Credit Card number entered CRM sales order is not appearing in R3 Sales ord

Hi,
We are entering our Sales orders in CRM which are gtting replicated to SAP R3,In the credit card scenario ,In some sales orders entered in CRM,where the Credit card numer has been entered,In some cases,the card numer is not appearing in R3 Sales order either in the overview screen or Payment card tab,due to ehich most of the times these cards fail authorization .
Kindly let me know as to what could be the reasons as to why the card numer seen in CRM is not appearing in SAP R3,sales order?
Appreciate your help on this.
Regards
Mohammed Roshan

Hi All,
Looking forward to your valuable inputs on this as to how and why Credit Card number entered CRM sales order iwould not appear in R3 Sales order?
Regards
Mohammed Roshan

Replicate custom fields from CRM sales order to R/3 sales order

Hi Michael,
I have a requirement to replicate custom setype data created for CRM sales order to R/3 sales order.These fields have been created at item level.
Do you know the set of steps to achieve the same.
Any help would be appreciated.
Thanks,
Chamu

Hi,
the CRM sales order cannot be extended using set types. Set types are a functionality that is limited to products.
You can however enhance the orders by using the easy enhancement workbench (ransaction EEWB). It will allow you to add specific fields to all levels of the sales document and will take care of ALL the objects that are necessary to update and maintain he fields (functions, screens, bdocs, bapi's,...)
Depending on you system, it will also generate the update modules for R/3 (don't bet on it). Otherwise you'll have to program the extraction and mapping of the new fields in R/3.
Michael.

BDOC's to update the custom fields in R/3 from the CRM sales order

Dear All,
I need a small help.
My requirement is as follows.
When ever a sales order is created in CRM, an outbound delivery will be automatically created in the R/3 system.
There are some fields in the CRM sales order which are not there in the R/3 system.So I have to create these fields in the LIKP and LIPS tables in R/3 which is not a problem.
But I have to copy these fields from CRM to the LIKP and LIPS tables in R/3 when ever a sales order is created and saved in CRM. (This should happen automatically)
So could anyone tell me whether there are any BDOCs available to update the sales order info in the LIKP and LIPS tables and also any BADI which can be trigger for this purpose.
Thanks in advance.
Regards
Shafath

Hi,
Thanks a lot. You have given a good solution.
But a small correction.
Sales Order is not transferred from CRM to R/3. The system is creating (automatically) a delivery in the r/3 system for the sales order created in CRM (Here we will not have the sales order in R/3), so we dont have an entry in VBAK and VBAP tables.
When we create a sales order in CRM and save , the delivery in R/3 is created and the sales order is not transferred to R/3.
So while saving the sales order itself in CRM, I need to trigger a badi to update the LIKP and LIPS tables by calling a RFC (which needs to be developed in R/3).
So I need a badi which triggers when the sales order is saved and which tells whether the sales order is saved without errors or not (because delivery in R/3 is created for only those orders which are created and saved without errors in CRM) and returns the sales order number.
It will be helpful if you can send some info on this.
Any how thanks a lot for your quick response.
Regards
Shafath

Check Credit and Stock on Sale Order

Hi All
Could you please tell me how to check Credit and Stock on Sale Order.
Thank and Best Regard
Thang

How To Do Configuration For Credit Management
Credit and risk management takes place in the credit control area. According to your corporate requirements, you can implement credit management that is centralized, decentralized, or somewhere in between.
An organizational unit that represents the area where customer credit is awarded and monitored.   This organizational unit can either be a single or several company codes, if credit control is performed across several company codes. One credit control area contains credit control information for each customer.
For example, if your credit management is centralized, you can define one credit control area for all of your company codes.
If, on the other hand, your credit policy requires decentralized credit management, you can define credit control areas for each company code or each group of company codes.
Credit limits and credit exposure are managed at both credit control area and customer level. You set up credit control areas and other data related to credit management in Customizing for Financial Accounting. The implementation guide is under Enterprise Structure -> Definition or Assignment -> Financial Accounting and then Maintain credit control area. You assign customers to specific credit control areas and specify the appropriate credit limits in the customer master record.
Settings for determining the credit control area of a document. The settings of items 1 - 4 are taken into account according to their priority. The credit control area found is stored in field VBAK-KKBER.
1. Transaction OB38
   Check which credit control area is assigned to the company code.
   Company code:
   Credit control area:
2. Transaction OVFL
   Check which credit control area is assigned to the sales area.
   Sales area:
   Credit control area:
3. Transaction XD02 or VD02
   Check which credit control area is assigned to the payer.
   Payer:
   Credit control area:
4. Transaction SE37
   Is user exit EXIT_SAPV45K_001 being used?
5. Transaction OBZK
   For the settings under items 2 - 4, field "All company codes" must be marked in Transaction
   OB45, or the credit control area must be entered under the relevant company code in table
   T001CM of the credit control areas allowed.
   Company code:
   Credit control areas allowed:
6. Settings for the credit checks
7. Transaction OVAK
   Which settings do exist for the sales document type used?
   Sales document:
   Check credit:
   Credit group:
8. Transaction OVAD
   Which settings do exist for the delivery type used?
   Delivery type:
   Credit group for delivery:
   Credit group for goods issue:
9. Transaction OB01
   Credit management/Change risk category
   Definition of the risk category for each credit control area. This risk category can be
   assigned to a credit account by using Transaction FD32.
10. Transaction OVA8
    Here, the individual credit checks for key fields
    o credit control area
    o risk category
    o credit group are set. Take these key fields from the above settings and go to the detail
      screen. In particular, check whether fields "Reaction" and "Status/block" are set
      correctly. To carry out follow-up actions in case of a credit block, the credit check
      status must be set (field "Status/block").
11. Transaction FD32
    Credit master data for the payer of the relevant document.
    Credit account:
    Credit limit:
    Risk category:
    Currency:
12. Settings for updating the credit values Update of the credit values is required for the limit
    check (static or dynamic credit limit check).
13. Transaction OVA7
    Update of the credit value is active for the corresponding item type if the check box is marked. This field corresponds to
    field "Active receivable" in Transaction VOV7.
    Item type:
    Active receivable:
14. Transaction V/08, Pricing
    In the pricing procedure used for pricing, subtotal "A" must be entered in a line for
    determining the credit value (mark the pricing procedure and doubleclick on "Control").
    Usually, the net value plus taxes is used. This way the system is determined to use this
    subtotal for credit pricing. The credit price is stored in field VBAP-CMPRE and used for
    update and credit check.
    You can find the used pricing procedure of the order under "Item -> Condition -> Analysis".
    Pricing procedure:
    Line with subtotal = 'A':
15. Transaction OB45
    Which update group (field "Update") do you use in the relevant credit control area? The
    default setting is "12". If you use another update group, check whether this is fine with
    you. If you open an OSS message, please tell us the alternative update group.
    Credit control area:
    Update:
16. Transaction OMO1
    Which kind of update did you choose for structure S066?
     In any case, "Synchronous update (1)" has to be chosen as the kind of update.
     All other settings will lead to errors
Regards
Raja
Edited by: ramanathan raja on Jul 25, 2008 4:37 PM

Credit card handling using sales order change BAPI

Hi all,
Currently, I am working on creating a custom BAPI for changing the sales order information. I am having a scenario where I need to handle multiple credit cards during the change of the sales order data. For example, if I have created a sales order with a credit card A and a bill amount of 100. Now, in the change BAPI, I need to handle the situation like I would be getting two credit cards data out of which I need to Bill against credit card A with 200 and credit card B with 300. I need to see the entries in the sales order processing in the following fashion:
During the creation:
Credit card type    Credit card number    Maximum amount Limit To
AMEX                   A                             100                        Flag checked
After performing change order:
Credit card type    Credit card number    Maximum amount Limit To
AMEX                   A                             100                       Flag checked
VISA                    B                              300                       Flag checked
AMEX                   A                             100                       Flag checked
Which implies that I am billing 200 against card A and 300 against card B.
I want to acheive this functionality. Can any one throw some light in order to accomplish my task?
Thanks in advance,
From,
Adithya

i already used same But it's not working
s_order_header_inx-updateflag = 'U'.
Line items
REFRESH: i_order_item_in, i_order_item_inx.
LOOP AT t_data INTO wa_data.
    LOOP AT t_data_item INTO wa_data_item WHERE vbeln = wa_data-vbeln. .
BAPISDITM
      i_order_item_in-itm_number = wa_data_item-posnr.
      i_order_item_in-profit_ctr = wa_data_item-profit_ctr.
BAPISDITMX
      i_order_item_inx-itm_number = wa_data_item-posnr.
      i_order_item_inx-updateflag = 'U'.
      i_order_item_inx-profit_ctr = 'X'.
      APPEND: i_order_item_in, i_order_item_inx.
    ENDLOOP.
    CALL FUNCTION 'CONVERSION_EXIT_ALPHA_INPUT'
      EXPORTING
        input = wa_data-vbeln
      IMPORTING
        output = wa_data-vbeln.
    CALL FUNCTION 'BAPI_SALESORDER_CHANGE'
      EXPORTING
        salesdocument     = wa_data-vbeln
        order_header_in   = s_order_header_in
        order_header_inx = s_order_header_inx
        behave_when_error = 'P'
      TABLES
        return            = it_return
        order_item_in     = i_order_item_in
        order_item_inx    = i_order_item_inx.

Credit Blocked 3rd Party Sales Order confirm quantity change discrepancy

Hi,
I am facing the below 3rd party SO qty change issue. Please check and advise me.
Step 1:
Created one 3rd Party SO for item A - 10 qty.
Step 2:
PO is created with reference of PR number (item A- 10 qty).
Setp 3:
            Again I am changing the SO item A qty from 10 to 20 (i.e. SO value is increased).
            Due Sales order value increase the credit check performed and due to customer credit
            limit the system shown Static Credit Block message (SO blocked for Credit approval).
Setp 4:
I have saved the SO with the Credit Block message (still SO Credit Blocked).
Issue :
I have not released the Credit block in SO, Even the system has updated the SO confirmation qty as 20
and subsequent PR and PO also changed from 10 to 20 qty.
Regards
Baskar

See, the Credit Management System is designed to work in the SD side & not on the MM side.
Once PR is created, it is updated every time Tird party Sales Order changed which is basic requirement.
Once PR is created / updated, system (Credit Management) cannot the creation of PO & subsequent documents. This is becaus Credit Management is desinged to block creation of Sales Order, Delivery Document & PGI & nothing more.
That is why I suggested you to go to Z-Development & apply a User Exit.
Hope this clarifies.
Thanks,
Jignesh Mehta

Does Sap automatically updates customer credit limit from Financial Doc?

Hi Everyone
Does the Sap automatically updates the customer credit limit from the Financial document(Letter of credit) assigned to particular sales order.
I actually want to know that how can i configure the control at delivery order if i assigned the financial document at sales order.Does the system automatically creates or updates the credit limit of that customer to control over delivery order.
If yes then how and i only want to handle credit management in the case financial document(letter of credit).
Regards;Vijay Kumar

Hi,
Hi,
yes it does.
Note some important points
Inautomatic credit control field "No Check field", you can enter the number of a requirement with which you can control when credit checks are not carried out. You can deactivate some or all checks. This allows fine tuning on an individual basis for defining credit-relevant transactions and when credit checks do not need to be carried out.
A check should be made to see whether the payment guarantee form has changed (letter of credit, payment card). If the payment guarantee form has not changed and if the old net value does not exceed the new net value, then no credit check is carried out.
refer these book also
McGraw.Hill.Implementing.SAP.ERP.Sales.and.Distribution
TSSD40_3
GTS100
also check wiki also
Thanks
Chidambaram

Credit management for Old sales orders

Hi experts,
pls consider the follwing example where i am facing some problem.
I activated the Credit lock system in Sales order level (Warning message with release strategy)and in PGI. (Warning message with release strategy).
Customer A
C.limit : 10000
Outstanding : 7000
Sales value(Without pending sales order value): 2000
Eli gable new sales order value 1000
Pending sales order value 5000(Sales order no 111)
Now if i process this old SO no 111 in VL01N i am getting error that Order blocked due to credit limit. But i activated dynamic credit control only in sales order and in PGI.Not activated in VL01N level.
Awaiting for your valuable reply.
Thanks
SR

Hi
1.KIndly check in the sales order that you have maintain the payment guarentee procedure because of this the system is not allowing to do the delivery
PATH: VA02sales order no-Go toItembilling document---payment guarentee procedure
so kindly check that and remove or assign the financial document to that for processing the billing
2.Check the credit lock procedure is release or not
By doing above the issue will be resolved,kindly check and confirm.
if you have any further clarifications let me know
REgards
Damu
KIndly check the belwo

Customer Credit Limit on CRM Sales Order

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