Customer Getting "The MX connection timed out."When Joining The Beehive OWC

Hello,
I have attempted to use the Beehive client for initiating the owc with customers, and in 60-70% if the cases, they end up getting the message, "The MX connection timed out".
I don't know how to get around this issue, will appreciate if someone has a fix or work around to overcome this issue.
I am working on a Win 7 platform, Beehive Conferencing 2.0.1.7.0
I am also having an issue when starting an owc. Beehive (by default) assigns 'My Personal Workspace' as the location of my conference. But when I click on the dropdown,
on the second line, I see "loading", but nothing ever loads.
Thanks.
Anees.

Hi Phil,
I am getting the same error message MX connection timed out.
(I am Oracle customer). My desktop running window 7, has latest JRE 7 update 21 installed. still getting the error.
Couldn't get beehive running, but no issue when using the old web conference RTC real-time collaboration from Oracle.
Any ideas what else I need to do to fix this. (Oracle customer support very much give up and frustrate too).
Thank you.
Elizabeth.

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Customer Getting "The MX connection timed out."When Joining The Beehive OWC

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