Customer getting "too many received" error trying to send us an email

We have a customer who's emails are bouncing back to them from our server and we cannot get their emails. The error they are getting says "too many received". What is that and how do I fix it?
Thanks!
Robert

Here is what the log shows:
Dec 22 10:33:59 alphagraphicscps postfix/smtpd[16714]: 349B2B681E: client=unknown[69.*]
Dec 22 10:33:59 alphagraphicscps postfix/cleanup[17006]: 349B2B681E: message-id=<email removed>
Dec 22 10:34:00 alphagraphicscps postfix/qmgr[13325]: 349B2B681E: from=<email removed>, size=151312, nrcpt=1 (queue active)
Dec 22 10:34:00 alphagraphicscps postfix/smtpd[16714]: disconnect from unknown[69.*]
Dec 22 10:34:02 alphagraphicscps postfix/smtpd[17009]: connect from localhost[127.*]
Dec 22 10:34:02 alphagraphicscps postfix/smtpd[17009]: 82D1FB6831: client=localhost[127.*]
Dec 22 10:34:02 alphagraphicscps postfix/cleanup[17006]: 82D1FB6831: message-id=<email removed>
Dec 22 10:34:02 alphagraphicscps postfix/qmgr[13325]: 82D1FB6831: from=<email removed>, size=151792, nrcpt=1 (queue active)
Dec 22 10:34:02 alphagraphicscps postfix/smtpd[17009]: disconnect from localhost[127.*]
Dec 22 10:34:02 alphagraphicscps postfix/smtp[17007]: 349B2B681E: to=<email removed>, relay=127.**[127.**]:10024, delay=5.5, delays=3.1/0/0/2.4, dsn=2.0.0, status=sent (250 2.0.0 Ok: queued as 82D1FB6831)
Dec 22 10:34:02 alphagraphicscps postfix/qmgr[13325]: 349B2B681E: removed
Dec 22 10:34:03 alphagraphicscps postfix/smtp[17011]: 82D1FB6831: to=<email removed>, relay=mail.simplybits.net[64.*]:25, delay=0.9, delays=0.01/0.01/0.08/0.8, dsn=2.0.0, status=sent (250 2.0.0 Message received OK [id=email removed])
Dec 22 10:34:03 alphagraphicscps postfix/qmgr[13325]: 82D1FB6831: removed
Dec 22 10:34:05 alphagraphicscps postfix/smtpd[15822]: connect from mail.simplybits.net[64.*]
Dec 22 10:34:05 alphagraphicscps postfix/smtpd[15822]: 8B6F0B6832: client=mail.simplybits.net[64.*]
Dec 22 10:34:05 alphagraphicscps postfix/cleanup[17006]: 8B6F0B6832: message-id=<email removed>
Dec 22 10:34:06 alphagraphicscps postfix/qmgr[13325]: 8B6F0B6832: from=<email removed>, size=152412, nrcpt=1 (queue active)
Dec 22 10:34:06 alphagraphicscps postfix/smtpd[15822]: disconnect from mail.simplybits.net[64.*]
Dec 22 10:34:06 alphagraphicscps postfix/smtpd[17009]: connect from localhost[127.*]
Dec 22 10:34:06 alphagraphicscps postfix/smtpd[17009]: 53ADCB683B: client=localhost[127.*]
Dec 22 10:34:06 alphagraphicscps postfix/cleanup[17006]: 53ADCB683B: message-id=<email removed>
Dec 22 10:34:06 alphagraphicscps postfix/smtpd[17009]: disconnect from localhost[127.*]
Dec 22 10:34:06 alphagraphicscps postfix/qmgr[13325]: 53ADCB683B: from=<email removed>, size=152892, nrcpt=1 (queue active)
Dec 22 10:34:06 alphagraphicscps postfix/smtp[17007]: 8B6F0B6832: to=<email removed>, relay=127.**[127.**]:10024, delay=0.96, delays=0.84/0/0/0.11, dsn=2.0.0, status=sent (250 2.0.0 Ok: queued as 53ADCB683B)
Dec 22 10:34:06 alphagraphicscps postfix/qmgr[13325]: 8B6F0B6832: removed
Dec 22 10:34:07 alphagraphicscps postfix/smtp[17011]: 53ADCB683B: to=<email removed>, relay=mail.simplybits.net[64.*]:25, delay=0.86, delays=0.01/0/0.08/0.77, dsn=2.0.0, status=sent (250 2.0.0 Message received OK [id=email removed])
Dec 22 10:34:07 alphagraphicscps postfix/qmgr[13325]: 53ADCB683B: removed
Dec 22 10:34:08 alphagraphicscps postfix/smtpd[16714]: connect from mail.simplybits.net[64.*]
Dec 22 10:34:08 alphagraphicscps postfix/smtpd[16714]: 8B41CB683C: client=mail.simplybits.net[64.*]
Dec 22 10:34:08 alphagraphicscps postfix/cleanup[17006]: 8B41CB683C: message-id=<email removed>
Dec 22 10:34:09 alphagraphicscps postfix/qmgr[13325]: 8B41CB683C: from=<email removed>, size=153512, nrcpt=1 (queue active)
Dec 22 10:34:09 alphagraphicscps postfix/smtpd[16714]: disconnect from mail.simplybits.net[64.*]
Dec 22 10:34:09 alphagraphicscps postfix/smtpd[17009]: connect from localhost[127.*]
Dec 22 10:34:09 alphagraphicscps postfix/smtpd[17009]: 6CD31B6845: client=localhost[127.*]
Dec 22 10:34:09 alphagraphicscps postfix/cleanup[17006]: 6CD31B6845: message-id=<email removed>
Dec 22 10:34:09 alphagraphicscps postfix/smtpd[17009]: disconnect from localhost[127.*]
Dec 22 10:34:09 alphagraphicscps postfix/qmgr[13325]: 6CD31B6845: from=<email removed>, size=153992, nrcpt=1 (queue active)
Dec 22 10:34:09 alphagraphicscps postfix/smtp[17007]: 8B41CB683C: to=<email removed>, relay=127.**[127.**]:10024, delay=1.1, delays=0.96/0/0/0.11, dsn=2.0.0, status=sent (250 2.0.0 Ok: queued as 6CD31B6845)
Dec 22 10:34:09 alphagraphicscps postfix/qmgr[13325]: 8B41CB683C: removed
Dec 22 10:34:10 alphagraphicscps postfix/smtp[17011]: 6CD31B6845: to=<email removed>, relay=mail.simplybits.net[64.*]:25, delay=1, delays=0.01/0/0.07/0.93, dsn=2.0.0, status=sent (250 2.0.0 Message received OK [id=email removed])
Dec 22 10:34:10 alphagraphicscps postfix/qmgr[13325]: 6CD31B6845: removed
Dec 22 10:34:11 alphagraphicscps postfix/smtpd[15822]: connect from mail.simplybits.net[64.*]
Dec 22 10:34:11 alphagraphicscps postfix/smtpd[15822]: 6AC24B684B: client=mail.simplybits.net[64.*]
Dec 22 10:34:11 alphagraphicscps postfix/cleanup[17006]: 6AC24B684B: message-id=<email removed>
Dec 22 10:34:12 alphagraphicscps postfix/qmgr[13325]: 6AC24B684B: from=<email removed>, size=154612, nrcpt=1 (queue active)
Dec 22 10:34:12 alphagraphicscps postfix/smtpd[15822]: disconnect from mail.simplybits.net[64.*]
Dec 22 10:34:12 alphagraphicscps postfix/smtpd[17009]: connect from localhost[127.*]
Dec 22 10:34:12 alphagraphicscps postfix/smtpd[17009]: 2D0BCB6854: client=localhost[127.*]
Dec 22 10:34:12 alphagraphicscps postfix/cleanup[17006]: 2D0BCB6854: message-id=<email removed>
Dec 22 10:34:12 alphagraphicscps postfix/smtpd[17009]: disconnect from localhost[127.*]
Dec 22 10:34:12 alphagraphicscps postfix/qmgr[13325]: 2D0BCB6854: from=<email removed>, size=155092, nrcpt=1 (queue active)
Dec 22 10:34:12 alphagraphicscps postfix/smtp[17007]: 6AC24B684B: to=<email removed>, relay=127.**[127.**]:10024, delay=0.78, delays=0.67/0/0/0.12, dsn=2.0.0, status=sent (250 2.0.0 Ok: queued as 2D0BCB6854)
Dec 22 10:34:12 alphagraphicscps postfix/qmgr[13325]: 6AC24B684B: removed
Dec 22 10:34:13 alphagraphicscps postfix/smtp[17011]: 2D0BCB6854: to=<email removed>, relay=mail.simplybits.net[64.*]:25, delay=1.1, delays=0.01/0/0.08/1, dsn=2.0.0, status=sent (250 2.0.0 Message received OK [email removed])
Dec 22 10:34:13 alphagraphicscps postfix/qmgr[13325]: 2D0BCB6854: removed
Dec 22 10:34:14 alphagraphicscps postfix/smtpd[16714]: connect from mail.simplybits.net[64.*]
Dec 22 10:34:14 alphagraphicscps postfix/smtpd[16714]: 7D09EB6855: client=mail.simplybits.net[64.*]
Dec 22 10:34:14 alphagraphicscps postfix/cleanup[17006]: 7D09EB6855: message-id=<email removed>
Dec 22 10:34:15 alphagraphicscps postfix/qmgr[13325]: 7D09EB6855: from=<email removed>, size=155712, nrcpt=1 (queue active)
Dec 22 10:34:15 alphagraphicscps postfix/smtpd[16714]: disconnect from mail.simplybits.net[64.*]
Dec 22 10:34:15 alphagraphicscps postfix/smtpd[17009]: connect from localhost[127.*]
Dec 22 10:34:15 alphagraphicscps postfix/smtpd[17009]: 4351AB685E: client=localhost[127.*]
Dec 22 10:34:15 alphagraphicscps postfix/cleanup[17006]: 4351AB685E: message-id=<email removed>
Dec 22 10:34:15 alphagraphicscps postfix/smtpd[17009]: disconnect from localhost[127.*]
Dec 22 10:34:15 alphagraphicscps postfix/qmgr[13325]: 4351AB685E: from=<email removed>, size=156192, nrcpt=1 (queue active)
Dec 22 10:34:15 alphagraphicscps postfix/smtp[17007]: 7D09EB6855: to=<email removed>, relay=127.**[127.**]:10024, delay=0.81, delays=0.69/0/0/0.12, dsn=2.0.0, status=sent (250 2.0.0 Ok: queued as 4351AB685E)
Dec 22 10:34:15 alphagraphicscps postfix/qmgr[13325]: 7D09EB6855: removed
Dec 22 10:34:15 alphagraphicscps postfix/smtpd[15822]: connect from home06561.cluj.astral.ro[85.*]
Dec 22 10:34:16 alphagraphicscps postfix/smtp[17011]: 4351AB685E: to=<email removed>, relay=mail.simplybits.net[64.*]:25, delay=1.5, delays=0.01/0/0.08/1.4, dsn=5.4.0, status=bounced (host mail.simplybits.net[64.*] said: 554 5.4.0 Too many Received: headers (in reply to end of DATA command))
Dec 22 10:34:16 alphagraphicscps postfix/cleanup[17006]: BCD29B6860: message-id=<email removed>
Dec 22 10:34:16 alphagraphicscps postfix/bounce[17023]: 4351AB685E: sender non-delivery notification: BCD29B6860
Dec 22 10:34:16 alphagraphicscps postfix/qmgr[13325]: BCD29B6860: from=, size=7886, nrcpt=1 (queue active)
Dec 22 10:34:16 alphagraphicscps postfix/qmgr[13325]: 4351AB685E: removed
Dec 22 10:34:17 alphagraphicscps postfix/smtp[17024]: BCD29B6860: to=<email removed>, relay=mail.simplybits.net[64.*]:25, delay=0.43, delays=0/0.01/0.09/0.34, dsn=2.0.0, status=sent (250 2.0.0 Message received OK [email removed])
Dec 22 10:34:17 alphagraphicscps postfix/qmgr[13325]: BCD29B6860: removed

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