Customer Hierarchy download in CRM7.0 Web UI

Hi Experts
Need your expert advice on the below issue:
We are using customer hierarchy from ECC to SAP CRM7.0 for one of our client. I have performed the below steps to bring ECC customer hierarchy to CRM.
SAP ECC System:
1.Hierarchy node is created thru tcode- v-12
2.Customer hierarchy is created thru tcode- VDH1N
Replication steps in CRM:
1.Replicate Customer Hierarchy Customizing thru TCode- R3AS, download object DNL_CUST_THIT .
2.Assign ERP Customer Hier. to CRM hierarchy category in SPRO .
3.Replicate Customer Hier thru Tcode u2013R3AS , download object DNL_BUPA_KNVH.
4.Create account hierarchy thru Tcode- BPH_DNL , we need to create the hierarchy only for the sales area 0001,01,01. So I have selected sales the required sales area only.
5.I checked in web ui and found the result for account hierarchies.
Current Result:
a.ECC hierarchy downloaded, however descriptions for the hierarchy nodes are missing in CRM web ui.
b.Customer assigned to ECC hierarchy can be seen in the u201CAccount Hierarchy Detailsu201D assignment block , however I could not see the customers in u201C Assigned Accountsu201D assignment block.
6.Expected Result :
a.ECC hierarchy display with description in u201C Account Hierarchy Detailsu201D assignment block.
b.Display customeru2019s information in u201C Assigned Accountsu201D assignment block.
Can anybody support and provide the information if we are missing any configuration step ? or the result is the correct behavior of standard system ?
I would really appreciate your help on this.
Regards
Satish Rikhi

Hi Tanya
My issue is got sovled with SAP note 1398619 .However, for the second issue there is no finding.
I am assuming ,that is standard SAP CRM behaviour , if we assign any account in crm , that will be shown in the assignment block.
Regards
Satish

Similar Messages

Custom Hierarchy Download from CRm

Friends
Did any one write a generic program to upload custom hierarchies ?
Please send me one if any one has done.I can go thorugh that and write a program for my custom hierarchy
Thanks for your help
Sundaresan

I have organisation hierarchy defined with HR positions.
When i use standard hierarchy i dont get the positions attached
I want to write generic extractor inorder to get the entire hierarchy sturcture on 0orgunit .
If any has written any generic extractor please help me .
regards
sundaresan

How to download customer hierarchy in Excel sheet?

Hi,
Good day.
I was able to display the customer hierarchy via transaction VDH2N however, I would also like to download and save this hierarchies in Excel but there was no such option in that transaction. Can anyone tell me how and where I can download the customer hierarchy, please? I wanted to downloaded exact details found in VDH2N. Please help.
Thank you and have a good day.
Kindest regards,
Lemily

Hi Saurabh,
Thanks for your immediate reply. The issue I have with SE16N is that it did not generate all complete and exact details for customer hierarchy that is found in transaction VDH2N. In VDH2N, I can see that there are 3 levels and other sub levels. But when I tried to use SE16N, it did not capture all levels, especially the sub levels. And I wanted to download or export all customer level that is found in VDH2N but this is not possible in SE16N.
Thank you and have a nice day.
Kindest regards,
Lemily

How to download the customer hierarchy from VDH2N

Hi Team,
Is there is any possibility for downloading the customer hierarchy from VDH2N. or any SAP standard report is available for downloading the customer hierarchy.
With Regards,
Jana

Hi,
Extract it from KNVH table
Kapil

Download customer hierarchy

Hi,
when i download the customer hierarchy object (DNL_BUPA_KNVH), the download runs fine (R3AM1: status is done).
i can see some data in the table CRM_KNVH_TEMP, this means the data has come from R/3.
But i am little lost, when i try running BPH_DNL, i cant see any hierarchies??? why is this happening??
pls help

Hi RH,
If you are maintaining a hierarchy other than the hierarchy type A , then maintain the relevant hierarchy typetable TBH06 . In the standard system, customer hierarchy type A (standard hierarchy) has been defined. That is why I mentioned in my previous reply to check for the hierarchy type.
Also I would like to mention that only hierarchy type A are exchanged with the CRM as standard.
Reward points if my post helps!!
Best regards,
Vikash.

Problem in Customer Hierarchy

Hi all,
I have a problem in creating customer hierarchy in CRM.
According to SAP HELP:
Before you create a CRM account hierarchy from an ERP customer hierarchy, you first have to:
●      Perform an initial load of the necessary Customizing settings from SAP ECC to SAP CRM.
Use the initial load in CRM (transaction R3AS) in CRM Middleware and the Customizing object DNL_CUST_THIT.
●      Map the ERP customer hierarchy categories to the CRM account hierarchies.
For more information about mapping, see in the Implementation Guide (IMG) Customer Relationship Management ® Master Data ® Business Partner ® Account Hierarchy ® Data Exchange of ERP Customer Hierarchies with SAP CRM ® Assign ERP Customer Hierarchy Type to CRM Hierarchy Category.
My problem stuck here where in the R/3 Hierarchy Type, the F4 help value does not show any value. I checked in R3, there is a standard entry A for customer hierarchy. Could any one help me on this?
●      Download the ERP table KNVH (customer hierarchies) to SAP CRM.
Use the initial load in SAP CRM (transaction R3AS) with the business object DNL_BUPA_KNVH. A copy of the ERP table KNVH is replicated to SAP CRM to create the account hierarchy from it.
cheers,
ginnie

Hello Ginnie,
Reason might be that initial download of DNL_CUST_THIT was not complete.
Check SM58 to see if there's an error, when the system was trying to download the hierarchy. Please go also to trx. st22 to see if there is a TIMEOUT dump related to this download. If so, you can try to increase the parameter rdisp/max_wprun_time and start again the download of the hierarchy.
Also some of the attached OSS Note 522815 might help for more details. Check also Note 516725 it might be helpful.
Thanks
Raja Pamireddy
CRM Marketing Forum Moderator

Customer Hierarchy creation

Hi all,
I encounter a problem when trying to create a Customer Hierarchy in CRM, in the tcode BPH , I enter the hierarchy category as pricing , but i got the error
You cannot create hierarchy trees of this category
If the delta download for the ERP customer hierarchy is active, you cannot create a hierarchy tree of the category "Pricing" in CRM.
For this reason, you should establish that pricing based on the customer hierarchy and BP group hierarchy gives the same results in the ERP System and in CRM".
But I did not understand what does it mean, could anybody throw me a light?
cheers,
hy

Hi Ginnie ,
Have u pulled all the Pricing related Tables from ERP to CRM.
It has a dependency because pricing works on Customer Pricing Procedure and Document Pricing Procedure .
Regds,
Sunil Nair

Crm customer hierarchy to R3

Hello all,
We have a requirment where we need to move the customer hierarchy from crm to ECC, i am pretty much new to crm can any one tell me how i should start and proceed with.
Any documentation on this would be helpful
my mail id : [email protected]
Thanks,
raju.

Raju,
Do you want to perform initial load or delta download.?
Please send me your mail id I will send you the document on how to download the Customer Hierarchy to ECC from CRM.
Follow the steps:
1. SAP Easy Access >/nR3AC1-> Select CUST_HIERARCY.---> Double click ---> maintain the tables that you want transfer from CRM to R/3. --> Maintain the necessary function modules that map the data from CRM to R/3.
2. Load the business object CUST_HIERARCHY for upload or download using the transaction: R3AS.
3. Monitor SMQ1 and SMQ2.
Regards
Vijay Mudivedu
R3AS

Transporting Custom Hierarchy.

Hi can anyone pls tell what ways are there for transporting custom hierarchy???
Your help will be appreciated thru points...
Warm Regards,
G.Monica Roja Flora

Hierarchies are not transported in BW , barring BCS hierarchies which can be transported with nodes,leaves along with data.
Many ways doing it ,if you search on forum term "Transport Hierarchy".
Best practise is to download a hierarchy in the Flat File and then upload it .There is How to document on service market place to download hierarchy in to flat file as below-
http://service.sap.com/~form/sapnet?_SHORTKEY=01100035870000277675&_SCENARIO=01100035870000000112&_OBJECT=011000358700002121292004E
You can also generate export datasource for the hierarchy and use it to upload the same.
Hope it Helps
Chetan
@CP..

I am a new iPhone 4s owner. I have a tone in iTunes that I downloaded from the web as a m4r file. Why won't it sync to my iPhone so I can set it as a ringtone.

I am a new iPhone 4s owner. I have a tone in iTunes that I downloaded from the web as a m4r file. Why won't it sync to my iPhone so I can set it as a ringtone?
Lois

Yes, the tone is available and checked in iTunes under the Tones library.
Yes, it is also listed under the Tones tab for my iPhone, but it is grayed out.
Yes, tones are selected under "sources" in General Preferences, along with everything else.
SyncTones was NOT selected under the Tones tab for my iPhone. I did so and it synced.
Thanks for your help!
Lois

With OSX10.7.5 and Adobe Reader 11.0.02 when I try to open a PDF downloaded from the web I get 'There was an error opening this document. This file is damaged and could not be repaired. Preview will not open either. Older PDFs OK.

I am running OS X 10.7.5 and Adobe Reader 11.0.02. In the last few days I have been unable to open PDF's downloaded from the web. Reader gives the error message 'There was an error opening this document. The file is damaged and could not be repaired'. Removing Reader and trying to use Preview to open these files give the error 'Preview cannot open this file. It may be damaged or use a file format that Preview doesn't recognise' (or something like that). Downloading the same files with Reader removed from my Mac Preview opens the files OK.
I was recently prompted to update Adobe software but did not note exactly what the update was nor when it was done.
Reader and Preview will both open PDFs I downloaded a week ago. Reader will also open files downloaded on another Mac running OS X 10.0.0 and copied to my Mac. Any ideas?

Back up all data.
Triple-click the line of text below to select it, the copy the selected text to the Clipboard (command-C):
/Library/Internet Plug-ins
In the Finder, select
Go ▹ Go to Folder
from the menu bar, or press the key combination shift-command-G. Paste into the text box that opens (command-V), then press return.
From the folder that opens, remove any items that have the letters “PDF” in the name. You may be prompted for your login password. Then quit and relaunch Safari, and test.
The "Silverlight" web plugin distributed by Microsoft can also interfere with PDF display in Safari, so you may need to remove it as well, if it's present.
If you still have the issue, repeat with this line:
~/Library/Internet Plug-ins
If you don’t like the results of this procedure, restore the items from the backup you made before you started. Relaunch Safari again.

Customer Hierarchy Partner determination in a Sales Order using Payer ?

Dear SD Experts/Gurus
We use Customer Hierarchies extensively in Sales Orders for Pricing & Rebates and it all works fine.
The Hierarchy structure consists at the bottom level of a SoldTo linked to a Hierarchy Customer and many SoldTos can have the same Hierarchy Customer.
We set price conditions at the Hierarchy Customer and that all works fine.
We would like to change our Customer Hierarchy to link the Hierarchy Customer to the Payer rather than to all the individual SoldTos.
This is because we have many SoldTos linked to 1 Payer and this will allow us to have simpler Customer Hierarchy structures making it easier to setup and maintain.
I have changed the SAP configuration to do this and I can certainly maintain the Customer Hierarchy without any problem using transaction VDH1N.
But when I create a Sales Order, the Hierarchy Customer does not get pulled through to the Sales Order Header Partners based on the Order Payer and hence no Hierarchy Customer price conditions are pulled through.
Is what I'm trying to do possible in SAP ?
If so please advise how this can be achieved.
Thanks David
Edited by: David Steele on Apr 15, 2008 1:57 PM

Hello,
I have a similar requirement, although we are building the hierarchies directly in CRM (as we are with BP's in general), and I am using hierarchy category 01 - PRICING.
What I have found is that a sold-to BP must:
1. be assigned to a hierarchy node
2. appear TWICE (!!!) in the document part.det.procedure, once in partner function 000001 (sold to) and again in partner function 00000121 (Authorized partner: sold to).
When the sold to customer exists in both functions within the document, I am able to determine the hierarchy node properly.
Now, my question is, can anyone guess why the main partner (sold to) must appear twice??? or, is this an error in my customizing?
Thank you in advance for your help, and I do hope my observation can help others find a solution.
Regards,
Allon
PS in terms of customizing, I used the following:
partner function 00000001 - sold to
partner function 00000121 - Auth. Partner: Sold-to Party
access for Auth. Partner: 0017 - current partner: sold to *this copies the sold to partner into this partner*
partner function 00000076 - Hierarchy Node Partner
access for hier.node partner: CRM_PARTNER_G Pricing hierarchy
The last bit presupposes that the hierarchy is set up using hierarchy category '01 - pricing'.
Message was edited by:
Allon Riczker - Added configuration steps

Excel download feature in Web Dynpro Abap using OAOR document

Hi Friends,
I am facing an issue in implementing excel download feature in Web Dynpro.
Problem: I have stored an excel document in OAOR. I am displaying data on screen using ALV display in WDA.
I will provide a button to download excel in toolbar of ALV. When user clicks on this button i need to pick the document from OAOR and fill that with my screen values and download it to users desktop.
Please help me in this. Problem is when i am calling these classes c_oi_container_control_creator=>get_container_control and cl_gui_custom_container from my View's method they are returning error.
Thanks & Regards,
Saud

HI,
You cannot use GUI classes and methods in web dynpro . That will dump.
Instead you can use file down load UI element or..
If you have the content in xstring format use ATTACH_FILE_TO_RESPONSE method of CL_WD_RUNTIME_SERVICES class.
Regards,
Madhu

How to create a custom Hierarchy in IDT 4.0

Hi All.
I am trying to create a custom hierarchy objects in the Information Design tool, But I am not able to find it here as same sort like the universe designer in 3.1 or 4.0 . I have found the navigational path but I am not sure how I can use it as a hierarchical objects in my reports, Can anyone please suggest how to create a custom hierarchical dimension in IDT 4.0.
Thanks,
Navin

Custom Hierarchy are called navigation path in IDT. I will suggest to go through the navigation path tutorials below
http://scn.sap.com/docs/DOC-22087
Hierarchical objects are no different than any regular objects but they enable the drilling in drill mode in the report and you can create a cascading prompt on top of them..
If after going through this you still have any specific questions just let us know...

Customer hierarchy-Discount not flowing through

I am facing problem in customer hierarchy in pricing.
I have assigned account group 0012 to 001 all customer. 0012 is Main company who is not issuing orders. I think this may be due to Partner determination settings. However, I have set 3 levels 1D mai n office which is not issuing sales orders act group 0012 Set partner determination at customer master level and sales document header TA. In sales order in Partners tab I am getting 1D but not getting other like 1C nor 1B nor 1A.
Assigned sales area as well to hiegher level sales area, order type to "A" cust. hierarchy, VDH1N well maitnined 0012 act grp to lower level 2 company which both are 001 act group.
In VK11 maintained HI01 % discount different for head office & two branch office with same sales org, Distr Channel and division.
Here HO is given 2% discount and one branch office 5% and another 7%
When I am creating sales order for 7% branch, in pricing procedure it shows only 2% (HO) discount but not 7% for branch office. I have also tick marked in XD02 at billing tab price determination. In pricing analysis hirearchy 02 is having Exclaimation in Customer field. So why I am missing this customer field even though I have maintained that customer in VK11. Hope I have summarized all details. If any questions please feel free.
I shall appreciate if you know the resolution.

This is now resolved by proper settings in Customer Hierarchy

Customer Hierarchy download in CRM7.0 Web UI

Similar Messages

Maybe you are looking for