Customer information screen not showing when installing photoshop CS2 -- cannot enter serial number

I own Adobe Premier CS2. When I run photoshop installation, customer information screen is not showing. So I cannot enter serial number. I have serial number.

CS2: Error: Activation Server Unavailable | CS2, Acrobat 7, Audition 3 -
http://helpx.adobe.com/x-productkb/policy-pricing/creative-suite-2-activation-end-life.htm l

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    irritated by chat customer service relaying me to forums
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    Adobe applications really, really like to reside on your boot drive (your C: drive in Windows).
    CS2 hasn't been supported by Adobe for years, that's why support sent you here. They have no obligation to support you from India. 

  • I haven't got any order confirmation e-mail from Adobe and cannot install Photoshop due to no serial number information.

    Please give me order confirmation e-mail so that I can install Photosho.
    After download installation file, I am stacking due to no serial No information.

    お世話になります。オーダー確認のメールが届かずフォトショップをダウンロードで購入したのですがシリアル番号の情報がないため入力出来ずインストールできません。
    iPadから送信
    2015/01/27 16:58、Chikuromochi <[email protected]> のメッセージ:
    I haven't got any order confirmation e-mail from Adobe and cannot install Photoshop due to no serial number information.
    created by Chikuromochi in ダウンロード、インストール、セットアップ (Japan) - View the full discussion
    OW72247756さん
    AdobeJapanForumをご利用いただきありがとうございます。
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  • Stupid question,, when installing acrobat, they ask for serial number,, i wrote that without the dashes between numbers,, do I need to have dashes between sets of 4 numbers ?

    stupid question,, when installing acrobat, they ask for serial number,, i wrote that without the dashes between numbers,, do I need to have dashes between sets of 4 numbers ?

    Yes Example:-
    1234-5678-1234-5678-1234-5678

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    I just upgraded to a computer with Windows 8.  I use Photoshop CS2.  I am getting the error message below when starting photoshop after installation.  I changed program folders, but that did not work.  Please advise. 
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