Customer line item cleared but still it shows open item in FBL5N

Hi,
We have cleared one customer open item.
Posting date of Invoice is 08/12/2010 and
Posting date of Incoming payment is 10/12/2010.
But in FBL5N system still it shows the same cleared line as open item even though it is showing cleared document in the same line item.
With Regards
Ravi

Hi,
1)Check the Key date
2)Check if it was a partial clearing or not
3)Check if there are another open items inside the customer invoice, (e.g. 1 payment for several invoices or 1 invoices with mutli line items and contains different payment)
Hope this help
BR,
Jacky

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