Customer Master download from ECC 6.0 to CRM 7.0

Hello Experts,
We have an issue where the DELTA DOWNLOAD of a customer master is not working. Also, no BDoC is getting generated when the new customer is created in ECC.
This happens sometimes and not always. Any specific settings or any SAP NOTE on this?
Kindly help.
Regards

Hello,
Since you've mentioned that this issue takes place only sometimes, I guess the TBE31 events are fine then. Probably have a look at SMQ1 of the ECC and check if the queue pertaining to CUSTOMER_MAIN is stuck somewhere.
Just cross check if settings in tables CRMCONSUM and CRMRFCPAR are proper.
Regards,
Rohit

Similar Messages

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    SourceCde
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    *bp_partner_guid                                                                          |
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