Customer master XD01 system gives RUNTIME Error

Hi all,
While creating customer master xd01 system takes 10-15 minutes and gives RUNTIME Error.
can anybody explain it why system behave like this i spoken with my BASIS & ABAPer guy they also dont know the solution
Your help is required
Regards,
Abhijeet

This is not an SD or even SCN question. Short dump is just a result of time out, but this transaction should not be taking so much time as to time out. There are tools available in SAP to diagnose and troubleshoot the performance. I'm not sure how could neither ABAPer nor Basis admin know about them - you might want to raise this with IT management.
It's something that has to be analyzed in your system locally, not posted on SCN.

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