Customer Message: 0020079747 - Live Office 3.0: Date values incorrect

In briefu2026 date fields are being altered by 12 hours when imported into Live Office 3.0. Is there a fix for this or a workaround until a fix is generated?

I sat with the user yesterday after posting this and tried to replicate the error.
The Crystal Report is pulling data from an Oracle View which contains 3 elements:
1) Universe "a" which defines the business level security
linked to
2) Oracle view "b" containing all the key fields to display on the report
linked to
3) Oracle view "c" simply and oracle table filled with additional data
we were able to replicate the error if we made any change to the Crystal report and resaved it under the same name to enterprise 'infoview' repository - the report being simply a data dump for the excel pivot table containing the live office add-in. Then we opened Excel>Live Office and clicked 'refresh all objects' and were able to reproduce the error.
If we leave the report as is and change anything in the Oracle view and then go back to live office and refresh we do not get the error. We determined the error is created because whenever the crystal report is changed and resaved "published" to enterprise, the 'database logon' at the folder level in the CMC 'forgets' or drops the password - it automatically depopulates the password field.
To avoid this error all developers must readd the password any time they make a change to an existing report. I suppose my real question then is: Is there any way to avoid this issue? Is there a way to make the CMC remember the database logon password for a report even when it is edited and republished under the same name?
Thanks,
Chris

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Today I tried importing the excel with live office connections on a different desktop with Dashboards 4.1 SP5 and it got imported instantly. The machine I was trying had Dashboards 4.0 SP6 base version and was updated with 4.1 SP4. I suspected the install might be corrupted and re-installed Dashboards 4.1 SP4 after uninstalling all the versions. The excel got imported instantly and I could see all the Live office connections and got refreshed on document open as well. I saved it to the BO platform without setting up Live Office connections through Data Manager and it got published successfully.
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i create an instance of report by USER1... and..... dashboard is pointed to latest instance.
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_The current refresh option requires a report instance that does not exist. (LO 26301)_
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Its urgent...
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Edited by: Sing Phommavong on Feb 23, 2012 11:24 AM

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Customer Message: 0020079747 - Live Office 3.0: Date values incorrect

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