Customer open item not cleared

Hi experts
For a customer open item,when deposited cheque in bank trough t code ff68
the line item remains as open but not cleared.
thanks in advance

Hello,
After the end of the process you should check the results in order to identify if the account informations were found in order to clear the item.
Regards,
REnan

Similar Messages

EBS Customer open items automatic clearing within tolerances

Hi Experts,
We have already implemented Elecronic Bank Statements automatic uploading functionality. As part of this process, customer open items need to be cleared automatically.
As per the standard process, SAP will be able to clear off the open items ONLY if the collection amount (reflected in MT940) is exactly equal to the invoice amount (reflected in the open item). But general practical situation is that customers may under / over pay. For example, if the customer invoice is for USD 100,005 the actual payment from the customer could be for USD 100,000. In this case, it is normal business practice that open item will be cleared off rather than keeping balance USD 5 in ledger and chasing the customer.
So tolerances are already set up both at GL account level (Trans OBA4) and customer level (Trans OBA3) with blank tolerance group with permitted payment difference of USD 15. And no tolerance group is assigned to the customer master. Also account determination is maintained for the differences with nil reason code.
Inspite of all these settings, I am getting an error message indicating that the difference is too large for clearing while trying to upload this bank statement. Here the difference is only USD 5.
My doubts are:
1. Does the standard EBS program RFEBKA00 considers the permitted payment difference tolerances set in transaction OBA4 and OBA3 ? I don't need to post the differences with reason code. That's why account determination is maintained with blank reason code as well.
2. SAP Note 124655 (Point No 3) says that entering reasons for differences is not possible in the standard system through EBS. Does that mean clearing of open items WITHOUT reason code is possible ?
3. SAP Note 549277 (Point No 5) says that even though Note 124655 specifies certain functionalities as not supported in standard system, they can be achieved by customer through user exits. Does that mean it is possible to code in the user exit saying that system should consider the payment difference tolerances for clearing off of the open items ?
Could you kindly let me know your experience with these questions. I will be very glad to hear from you. Thanks for your time.
Warm regards,
Sridhar

Hi Experts,
I got this resolved by using the enhancement FEB00001. If the field "Distribute by age" is activated through this enhancement, then system will be able to match the paid amount and the combination of open items for automatic clearing. If there is no exact match, then automatic clearing through FF.5 is not possible as indicated in SAP Note 124655.
There is no more necessity to use BAdI FIEB_CHANGE_BS_DATA. Complete relevant logic can be maintained directly in the enhancement itself.
Have a nice day.
Regards,
Sridhar

Customer open items not getting cleared using F-28 OR F-30

If I use F-28 OR F-30, to create in coming payments manually, when I do FBL5N for the Open items, I see that Customer Payments are still reflected in the Open items. I expect that since I made the payment against the invoice the Open items should be cleared, why is this not happening?

all right MN,
i guess figured it out as to what could be the problem with you..... here is an example what you have been throuhg
you see the thing is your invoice was of 396/- $
which has a discount of suppose 2%
now the total amount the customer has to pay is 388.08$
but what you actually recieved is less than what the customer had to pay lets say 380 $
now what you might have done is according my analysis is that
you cleared the invoice with 380 $ with out actly changing the discount amount , because the amount after discount was 388.08 $ but you cleared it with 380$ which means still the system says the customer has to pay a the balance 8.08$...
now what you need to do is to go back to the tcode F-32 and try to change the disc amount to an amount that would make the invoice amount equal to what the customer has paid. and then try to clear the transactioin....
and one more thing i feel tcode f-28 is much better than tcode f-30 to avoid complications
regards
sayeed

APP Open Item Not cleared

Hi All,
I have strange issue. automatic payment run is executed and after that i have messgae
Posting orders: 23 generated, 22 completed
i have 23 clearing document but one document which is generated its not cleared the open item and even am not finding that
document no in FB03 t code.
can you give give me your overview on this issue
"Posting orders: 23 generated, 22 completed" : Why this type of messgage genarated and what will be the reason
Thank you

With reference to the issue reported, as you have noticed the number of generated documents and the number of completed documents are different
-> "Posting orders: 23 generated, 22 completed". This is a clear indicator that there was something wrong with the update process and the payment document did not get posted. The reason why you have more documents generated than completed maybe due to update terminations on the executing the payment run. It means one of document was not posted
in the database. You could find the terminated update using SM13. Here you can find an update termination found via sm13 when user processed the payment.
Also please review the attached note 86578, especially the third recommendation and payment run processing option number 1. Comparison of 'Completed' orders to 'Generated' orders as stated will result in
identification of incomplete posting problems. Also check this note 70085 which has very good information:
If you have such terminations in future and documents were not posted, then please try the following
F110 menupath: Edit > Payments > After termination >
Draw up again.
Else the correction to be taken is to recreate manually the missing document and update the relevant cleared line items with the
payment document as the clearing document:
1.Use report RFVBER00 to find document gaps:
2.Pay the invoices manually.
You should be able to avoid double payment by using the below option in the print program i.e.
You should always select the flag "Payment doc.validation" on running your RFFO* report.
It gives an option to check if the payment documents are already in the system or not, and if it's not the print program excludes this data for payment.
Hope this information helps.
Best Regards
Soumya

After running f.13 open items not cleared.

Hi Experts,
Though i cleared open items of Gl through f.13, but still it is showing as open item in FBL3n report.
the GL is of Provision a/c.
Edited by: poonam laddha on Dec 30, 2008 12:15 PM

Hi,
System will clear the debit and credit transactions for a GL account based on the criteria maintained in OB74 - table TF123.
It does not matter whether it is for the same document or different documents. At the time of automatic clearing, It will search for the items which matches the given criteria and clear it.
Thanks,
Aman

Bills Discounting - Open Items not cleared

Dear All,
We have posted a bills discounting transaction, wherein we have posted document in F-36, F-33 & F-20. But after the posting in F-20 still the document posted in F-36 is showing as open item in Debtor's Bills of exchange G/L whereas it should have been cleared.
Kindly Suggest
Regards,
Prashant Goel

all right MN,
i guess figured it out as to what could be the problem with you..... here is an example what you have been throuhg
you see the thing is your invoice was of 396/- $
which has a discount of suppose 2%
now the total amount the customer has to pay is 388.08$
but what you actually recieved is less than what the customer had to pay lets say 380 $
now what you might have done is according my analysis is that
you cleared the invoice with 380 $ with out actly changing the discount amount , because the amount after discount was 388.08 $ but you cleared it with 380$ which means still the system says the customer has to pay a the balance 8.08$...
now what you need to do is to go back to the tcode F-32 and try to change the disc amount to an amount that would make the invoice amount equal to what the customer has paid. and then try to clear the transactioin....
and one more thing i feel tcode f-28 is much better than tcode f-30 to avoid complications
regards
sayeed

EBS: Automatic clearing of customer open items

Hi Experts,
I am setting up the electronic bank statement with format MT940 structured with field 86. As part of the scope, business is requesting to ensure that customer open items gets cleared automatically when the bank statement is uploaded through transaction FF.5. Because bank statement contains entries relating to payments by customers into the bank account.
But here the problem is that customers will provided ONLY the name. They do NOT provide either the invoice reference number (XBLNR) or our accounting document number (BELNR).
I have searched a lot and found out that I can use the BAdI FIEB_CHANGE_BS_DATA to get the SAP customer number from the customer name given in Notes to Payee fields of MT940. Kindly correct me if I am mistaken.
Now from the derived customer number, I need to find out the related open items which match with the amount given in MT940. So, how does the system know which open items can be cleared for the given amount. Because the paid amount (by the customer) can be for an individual invoice or for a couple of invoices together. Do I need to use the enhancement user exit FEB00001 to specify the system to use fields "Distribute by age" and "Automatic search" field in transaction F-32 ?
Or is there any other better way of achieving this objective of automatic clearing of open items. Asking our customers to provide the invoice reference number is not an alternative since it has already been tried a lot for long without any result. So, business has requested for the set up in our system to ease this process of automatic clearing of open items.
Thanks you so much for your time to help me on this. I will be waiting for your kind responses.
Regards,
Sridhar

Hi Experts,
I got this resolved by using the enhancement FEB00001. If the field "Distribute by age" is activated through this enhancement, then system will be able to match the paid amount and the combination of open items for automatic clearing. If there is no exact match, then automatic clearing through FF.5 is not possible as indicated in SAP Note 124655.
There is no more necessity to use BAdI FIEB_CHANGE_BS_DATA. Complete relevant logic can be maintained directly in the enhancement itself.
Have a nice day.
Regards,
Sridhar

EBS posting to clear customer open items - Function not working?

Hello SAPers
I have an issue I just canu2019t seem to resolve! We are receiving MT940 statements and receive customer invoice reference details with field: 86 as follows:
:61:090910C1500,00FOSB1000270 //100909050      0        035315
:86:DEPOSIT
Remitter:1000270 MISSION AUSTRALIA   Ref:1200000017
Immediately following the BTC FOSB the bank quotes the customer number however I am not using this as standard SAP should identify the customer by document number within the note to payee field?
I am using a 2 step process in posting to the clearing account and customer. Config as follows:
Pst Type 1
40     Bank
50     Clearing
Pst type 2
40     Clearing
15     BLANK          DZ     3      15
I have also set up a string to look for the documents ^(12########)$. When we load the statement the first posting is successful however the second does not post to the customer or clear based on the invoice reference. I am using algorithm 020. The error that occurs is F5 102 Customer does not exist in company code xxxx. It actually does exist in the company code.
I have loaded the EBS to the buffer and simulated the search on BELNR and it picks up the document?
I am sure this is standard and a CMOD is not required on this type of functionality? What have I not done to allow posting to the customer based on document number or to post on account where it is not cleared?
Any assistance on this issue is appreciated? Thanks in advance.

Function Module for GL open Items
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Clear_document FM not working to clear customer open item.

Hi Experts,
1) I need to develop a report to clear the customer open items, the report has to display whether the Customer open items cleared or not?
     As we do f-30 transaction to clear documents.
   I have developed the report in this ways but its not clearing.
    a) First I have posted the document through   'BAPI_ACC_DOCUMENT_POST
    I have filled the document in the below way. The Bapi returning OBJ_KEY value also.
LOOP AT it_data INTO wa_data.
****Fill DOCUMENTHEADER
    wa_docmentheader-doc_type     = 'DA'.   "doc type
    wa_docmentheader-doc_date    = wa_data-bldat.   "doc. date
    wa_docmentheader-pstng_date = wa_data-budat.   "posting date
    wa_docmentheader-comp_code   = wa_data-bukrs.   "company code
    wa_docmentheader-ref_doc_no = wa_data-belnr.   "Reference
    wa_docmentheader-header_txt = wa_data-bktxt . "Header Text
    wa_docmentheader-username    = sy-uname.        "user name
****Fill ACCOUNTGL Table
    wa_gl-itemno_acc = l_no.
    wa_gl-gl_account = 2909509----" which i marked in the screen second red color(ACCount).
    wa_gl-alloc_nmbr = wa_data-xref2.
    APPEND wa_gl TO it_gl.
    CLEAR wa_gl.
****Fill ACCOUNTRECEIVABLE
    wa_receivable-itemno_acc = l_no + 1.
    wa_receivable-customer = wa_data-kunnr.
    wa_receivable-gl_account = wa_data-saknr.
    wa_receivable-alloc_nmbr = wa_data-xref2.
    APPEND wa_receivable TO it_receivable.
    CLEAR wa_receivable.
****Fill CURRENCYAMOUNT
    wa_currencyamount-itemno_acc = l_no.
    wa_currencyamount-currency = wa_data-waers.
    wa_currencyamount-amt_doccur = wa_data-dmbtr.
    APPEND wa_currencyamount TO it_currencyamount.
    CLEAR wa_currencyamount.
    wa_currencyamount-itemno_acc = l_no + 1.
    wa_currencyamount-currency = wa_data-waers.
    wa_currencyamount-amt_doccur = wa_data-dmbtr.
    wa_currencyamount-amt_doccur = wa_currencyamount-amt_doccur * -1.
    APPEND wa_currencyamount TO it_currencyamount.
    CLEAR wa_currencyamount.
CALL FUNCTION 'BAPI_ACC_DOCUMENT_POST'
EXPORTING
documentheader
= wa_docmentheader
IMPORTING
OBJ_TYPE
=
obj_key
= lv_obj_key
OBJ_SYS
=
TABLES
accountgl
= it_gl
accountreceivable = it_receivable
ACCOUNTPAYABLE
=
ACCOUNTTAX
=
currencyamount
= it_currencyamount
return
= it_return.
EXTENSION2
=
endloop.
2) After posting the document am using Clear_document to clear the document
   am filling the Clear_Document in the below way.
1. a)get belnr, bukrs, gjahr & buzei from bsid table for invoice and append to T_AUSZ1
    b)T_AUSZ1-BUKRS, 'A', OBJ_KEY+0(10)(which you get from BAPI_ACC_DOCUMENT_POST bapi), posting date, posting date year pass it to T_AUSZ2-BUKRS, T_AUSZ2-AKTIO, T_AUSZ2-AUGBL, T_AUSZ2-AUGDT & T_AUSZ2-AUGGJ and append it.
2. a)get BELNR, BUKRS, GJAHR, BLART & BUDAT from bkpf where awkey = OBJ_KEY(which you get from BAPI_ACC_DOCUMENT_POST bapi)
b) get belnr, bukrs, gjahr & buzei from bsid table where BELNR EQ bkpf-BELNR AND
                      ZUONR EQbkpf-BELNR AND
                      BLART EQ bkpf-BLART AND
                      GJAHR EQ bkpf-GJAHR AND
                      BUDAT EQ bkpf-BUDAT
and append to T_AUSZ1
c) T_AUSZ1-BUKRS, 'A', OBJ_KEY+0(10)(which you get from BAPI_ACC_DOCUMENT_POST bapi), posting date, posting date year pass it to T_AUSZ2-BUKRS, T_AUSZ2-AKTIO, T_AUSZ2-AUGBL, T_AUSZ2-AUGDT & T_AUSZ2-AUGGJ and append it.
delete duplicates from T_AUSZ2.
3) but am not able to clear the document using Clear_document Function Module
4)I am able to post the document through BAPI_ACC_DCUMENT_POST
5)Please tell me how to clear the document.

Hi Sunny,
Please see the following :
1. Down Payment Received (2500 INR.) F-29
2. Customer Invoice Posted (2500 INR.) FB70
3. Clear Down Payment (2500 INR) F-39
4. Now Run Automatic Clearing (F.13)
And then check the Customer line item report in FBL5N. It will clear both line items.
Hope this helps.
Kind Regards,
Prakash Kumar

How to clear vendor open items with customer open items in APP?

Hi Experts,
Our vendor is our customer - in this scenario how to clear vedor open items against customer open items. I have defined vedor is customer means I have given customer number in vendor master record, selected chek box 'clear with customer'. Still problem is not solved, hence I am requesting you to help me in this regard.
Thank you very much,
Regards,
Ganesh.

Hi
In FBCJ after payment you have clear manually vendor balance in F-44.
If you want SPL GL in FBCJ then write a Substitution .
1. step 001 - Special G/L Substitution
2. Prerequisite - Transaction code = 'FBCJ'
3. Substitution posting key -- Exit (need help from abap) exit name
G/L Exit (need help from abap) exit name
Special G/L Ind Exit (need help from abap) exit name
you can't do this without ABAP help
Best Of Luck
Tanmoy

Error while clearing Customer open items

Hi,
When I am trying to clear the Customer open items via F-30 I am getting following error -
+Profit center 9000/SEA001 does not exist for 08.04.2011
    Message no. KM026
Diagnosis
    The desired profit center SEA001 is not in the master data table for the specified date.
Procedure
    Check your entry.
    Note: The profit center is usually derived from the original account assignment object (cost center, order, and so on) or other information (such as the material number).
    If necessary, create the desired profit center for the appropriate time
    frame.+
First of all SEA001 is not a Profit Center. It's a material. Correct PC is attached to this material SEA001 and I also checked the validity period of the PC and it's OK.
Can someone please advice how to nail down this issue?
Thanks,
Sanjay

Found the reason.
Actually there was a substitution to fill the PC from XREF3 for document splitting and SD module was passing the material in XREF3 hence the system was thowing the error.
Gaurav - thanks for your input. Your reply pointed out towards substitution.
Infact thanks everyone for the inputs.
Regards,
Sanjay

Clearing customer open items

Hello!
Can anybody help to find a way how to clear customer open items when there is no reference number in use for customer. In electronic bank statemen there is only billing document number in TXT field. How to configure "Make Global Settings for Electronic Bank Statement" and "Define Search String for Electronic Bank Statement" for that purpose.
With all the best,
Merlin

Hello,
IMG => Financial Accounting => Bank Accounting => Business Transactions => Payment Transactions => Electronic Bank Statement => Make Global Settings for Electronic Bank Statement
Give your chart of Accounts
1. Create your account symbols
Create freely definable account symbols. Make sure that you are able to identify them when you are configuring in future steps.
2. Assigning Accounts to Account Symbols
Here you need to assign the account symbols to GL Accounts or you need to use masking logic. You must have designed your accounts in such a way that the end digits will work for posting the entries to FI. Account Modifier you use as + and use your local currency, if you do not have any foreign currency postings.
3. Create Posting Rules
Create freely definable posting rules.
4. Define Posting Rules (This is the most important configuration for your FI Postings / Clearings)
a) For all the payments you need to create the entries for posting area 1
b) For all the receipt you need to create the entries for posting area 1 and 2
c) Use the document type DZ in case if you want to clear the items. Use Posting type 8. If the invoice number is there in the reference field of bank statement, automatically the same will be selected by the system and cleared.
d) If you want just only entries to be posted use posting type 1.
e) If you want to clear the check, then use the posting type 4.
f) Configure according to the entries to be posted.
g) If you are going for clearing something the offsetting debit / offsetting credit (as the case may be) need not be given.
5. Create Transaction Type
Create freely definable Transaction Type
Select the transaction type and assign the external transactions to your posting rules.
For outgoing check use 13 as Interpretation Algorithm and 1 as the processing type.
Remaining all case use 1 (Standard algorithm) and 5 as the processing type.
Please also go through the below mentioned note in case if you are required to use further available interpretation algorithms or processing types.
6. Assign Bank Accounts to Transaction Types:
You need enter the Bank Key / Bank Account / Transaction type here.
You can get the the bank key and bank account details from table T012K (Go to SE16)
Further supplementary notes may be useful to you:
There are different programs to upload electronic bank statement.
FF.5 or FF_5.
I think your case Multicash format you are using.
You need have three files in FF.5 and two files in FF_5
You can prepare a Z program in order to truncate the electronic bank statement into two or three part files and save them on the application server.
1. Take all the external codes list from bank.
2. Take any available documentation from the Bank describing the relevance of the external codes.
3. Make sure that your Chart of Accounts (Bank Accounts) last digits logic is appropriate to meet the requirements.
4. Based on this decide the Account Symbols that are required to be created.
5. Make sure that the masking rules are configured properly.
6. Decide the posting rules that needs to be created.
7. Link up your external symbols provided by the bank with Posting rules and give proper algorithms for posting and clearing logic.
6. Concentrate on the posting areas to be posted while uploading the bank statement.
Further explanation would help you to understand the functionality when uploaded the electronic bank statement.
Main purpose of uploading the bank statement into SAP is to make your Bank Main Account and physical bank statement balance in sync.
You do not have any traditional Bank Reconciliation Statement (BRS) report in SAP.
SAP is normally you maintain bank main account and bank sub account. Whenever you make a payment through F-53 or F-58 or F110, the entry would be:
Vendor Account Dr
To Bank Sub Account
The ending digits of the sub-account would be important in configuring the masking rule. Based on this masking rule when you upload the bank statement the entry the system would pass is:
Bank Sub Account Dr
To Bank Main Account
It depends on the configuration, either the sub account will be cleared by the system automatically or you need to run F.13 to clear the sub accounts.
At the time of receipts, you have different accounting entries unlike payments. It needs to post to two posting areas. 1. GL Accounting 2. Sub-Ledger Accounting
The entries would system itself pass is:
Bank Main Account Dr
To Bank Sub Account
Bank Sub Account Dr
To Cutomer account.
Clearing logic mentioned for your posting rules and the alogrithm used for your external bank symbols will also play pivotal role in clearing the accounts.
Ideally you will use
FF67 / FF.5 / FF_5 for uploading manual or electronic bank statement
FEBA / FEBA_BANK_STATEMENT is used for furthe rprocessing.
GO THROUGH SAP NOTE 48854
Please go through SAP Note. 48854. You will get an idea regarding the functionality of the algorithms.
Though this note is in relevant to GB specific, you will find this very useful.
description follows below regarding the normal procedure for maintaining table T028G. Due to the different bank codes and posting rules, pre-Customizing is not possible at this point.
The following processing types are available - unless stated otherwise, you should use the interpretation algorithm: '000 - No interpretation' in each case.
1. '00': There is no processing. The entry line is ignored.
2. '01': A validation is made whether an entry exists for the transferred check number in the check table (PAYR). The check number and payment document number are transferred for further processing. Interpretation algorithm: outgoing check processing '011'-'013'; the update in the check file is via the interpretation algorithm.
3. '02': Transfer of the ending balance to the electronic bank statement
4. '03': Transfer of the opening balance to the electronic bank statement
5. '04': Clearing via the allocation number which is delivered with the bank statement. No interpretation algorithm.
6. '05': Clearing of BACS payments or BACS bank collection. The reference text field is first read to ascertain whether it involves payments initiated by users or bank collection via BACS. Providing it does involve a cash transaction initiated by the user, the payment document numbers concerned are determined via the reference number and transferred as a reference to further processing. Interpretation algorithm: '000 - No interpretation' or '019 - Reference number DME'.
Note
To differentiate between the two procedures in table T028G, you have to maintain two separate entries.
Example: the bank uses bank code '62' for cash receipts and for BACS bank collection.
Ext. Transaction +/- sign Posting rule Int. Algorithm Processing type 62 + GB62 001 5
62 SAPBACS + GB63 000 5
7. '06': Bank costs or interest revenues
Recommended interpretation algorithm: '000 - No interpretation'
8. '07': Total amount of cash disbursements
9. '08': Total amount of cash receipts
10. '09': Items not paid
Recommended interpretation algorithm: '000 - No interpretation'
Regards,
Ravi

Customer Open Item clearing Line Layout (O7F4)

Hi Dear ABAP experts,
I am the FICO consultant and I got the below issue. I am trying my level best to solve this issue. But i need some help. So I am posting this issue in forum. Pl check this issue and give me ur valuable suggestion.
the user uses F-32 for customer open item clearing and the following are the fields are available in the line layout.
Assignment, reference, Doc no, doc type,posting period, doc date, posting date,gross amt, cash discount, cash Discount %.
Along with above fields, our business user wants to view the "document header text" in the line layout.
How to bring the "Document Header text " in the clearing line layout.
Pl advise,
Venkat

Dear ABAPERS,
I hope this time I will get the solution from you.
The same messge i have put in SAP Financials and the conversation between he and melike below:
He
SPRO>Financial Accounting>AR & AP>Business transactions>Open item clearing>Make settings for open item processing
Me
Thanks for the response. SGTXT (line item text) is the field available at the line item level and we have already added in the line layout. What we are looking for is the field BKTXT (document header text) which is available at the document header level. We wish to include this field in the line layout.BKPF - Document Header text
He
It is not possible to add "BKTXT" in the list generated by SPRO (not existed).
But if you post an invoice with FB70, in the header text, click F1 and after click F9, you will find SGTXT as field name knowing that is a document header text, so i think to show header text you choose only text in F-32.
Me???????
So pl provide the solution for above issue
Rgds,
Venkat

Function module to clear customer open items

Hi ,
I have a requirement in FI module to clear the customer open items through Function Modules. The standard functionality is done through the tcode f-28 / f-32.
Please let me know if there is any program or Function Module to clear the customer open items.(without using BDC).
Thanks in advance.

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Automatic Clearing of customer open items during FEBP

Hello All
I have a requirement whereby the customer open items need to be cleared using the XBELNR field reference. The bank statement is in FINSTA format. There are legacy invoice numbers which also come in through the statement.
We don't want to do manual post processing through FEBa/FEBAN.
Is there any way out for this scenario?
Thanks and Regards

Hi
Just run FEBP as a nightjob after the Finsta have been imported, and create one variant per company code. I works perfect for us.
If you provide me with you email, I can send you a dump screen of our variants.
Best regards
Pernille

Customer open item not cleared

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