Customer participants unable to see documents in Beehive Online workspace?

I've created a Beehive OnLine workspace and also a group containing all of the participants, including both internal Oracle and external client team members. All can successfully login and see the workspace, but only the internal Oracle participants can see any of the folders and documents uploaded into the workspace. What do I need to do to make these visible to the external client team members?

Hi,
BeehiveOnline makes no distinction between interrnal and external users - they are all equal so the ssyetm will not be able to discriminate. Perhaps the external users have not been validated yet. Perhaps you are on stbeehive and not BeehiveOnline.
If all can log in and see the Workspace then all should see all of it. Email [email protected] with the details of the group/workspace etc. and we can investigate.
Phil

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