Customer Refund request

Dear All
How can we make refund request in SAP to make payment to Customer through Special GL Indicator?
Thanks
MK Jay

Madhawa,
F-37 is for Customer Down Payment Request, so -
FBKP
Then go to automatic postings
Next dbl click on down payments
Next dbl click on down payments requests
Change the posting keys.
Make sure you have configured the keys correctly
If you find this helpful, pls mark it as so, points needed
Regards,
Aziz

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Hi,
I need to cancel my refund request form that I just filled.
xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
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shom27 wrote:
I need to cancel my refund request form that I just filled.
please contact Skype customer service
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I recommend that you always run the latest Skype version: Windows & Mac
If my advice helped to fix your issue please mark it as a solution to help others.
Please note that I generally don't respond to unsolicited Private Messages. Thank you.

Customer Refunds.

Hi All,
I want to make Customer Refunds using F110 - Automatic Payment Run. But my problem is I have two company codes 1) ABC and 2) XYZ. ABC is only a selling entity and where as XYZ is a buying entity (Only Vendor Payments). So, for one of the customer in my ABC company have to make Customer Refund's. But whereas ABC co.code has no FBZP setup. Now I want to use XYZ Payment Bank Account for ABC because XYZ has already configured with FBZP.
My question is what all the required customization activities required to make Intercompany payments for Automatic Payment Run.
Do we require Cross-co.code clearing accounts ? Tell me what other actions have to be carried.
Regards,
Santosh.

Hi Santosh,
In FBZP, click on ALL COMPANY CODES tab
Hope you should be having the settings already maintained for the company XYZ.
Copy the same and create a new one for ABC.
In the sending company code, it should be ABC and the paying company code should be XYZ
I presume that you had maintained the settings for intercompany transactions at OBYA.
Make sure the customer master/ credit memo document has the appropriate payment methods and payment terms.
Execute F110 with the parameters as company code ABC and the relevant customer number.
Regards,
Mike

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Hi,
A customer refund is paid using the transaction F110. Payment document got generated and successfully posted. But the check number is not allotted for that document and checks are not printed. In the same payment run payment is made to the vendors for which checks got generated. I had checked customer master data and payment method settings and not able to figure out what is the exact reason.
Please respond
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Hi,
System thinks Check should be issued to vendors and collected from customer so check creation refer to the field LFA1-LIFNR, name written here is used for Check creation. Does customer name lie in to LFA1-LIFNR. This is the reason check issued for customer is not created. If you want then get the check printing form analyzed by an ABAPer to modify, if any.
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Chintan Joshi.

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Hi.
GOTO FBL5n and give customer number and execute and select the line item which you want to view and GOTO->Environment-> correspondence and request then it will ask to select the variant select account statement Correspondance and give required detail like fron and to date and customer number request will be generated and again goto correspondence and select display you can view the preview.
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I've been searching my butt off looking for the customer invoice request XML spec.
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Minimal Request:
<?xml version="1.0" encoding="utf-8"?>
<CustomerInvoiceRequestRequest>
<MessageHeader>
    <CreationDateTime />
</MessageHeader>
<CustomerInvoiceRequest actionCode="04" reconciliationPeriodCounterValue="1">
<BaseBusinessTransactionDocumentID>V00064348</BaseBusinessTransactionDocumentID>
<BaseBusinessTransactionDocumentTypeCode>29</BaseBusinessTransactionDocumentTypeCode>
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    <name>Extreme Reach - DEV</name>
<ReferenceBusinessTransactionDocumentID>V00064348</ReferenceBusinessTransactionDocumentID>
    <BusinessProcessVariantType>
      <BusinessProcessVariantTypeCode>1</BusinessProcessVariantTypeCode>
      <MainIndicator>true</MainIndicator>
    </BusinessProcessVariantType>
    <BusinessProcessVariantType>
      <BusinessProcessVariantTypeCode>319</BusinessProcessVariantTypeCode>
      <MainIndicator>false</MainIndicator>
    </BusinessProcessVariantType>
    <BuyerParty>
      <InternalID>2113</InternalID>
    </BuyerParty>
    <EmployeeResponsibleParty>
      <InternalID>8000000017</InternalID>
    </EmployeeResponsibleParty>
    <SalesUnitParty>
      <InternalID>TV3003</InternalID>
    </SalesUnitParty>
    <SalesAndServiceBusinessArea>
      <DistributionChannelCode>01</DistributionChannelCode>
    </SalesAndServiceBusinessArea>
    <PricingTerms>
      <PricingProcedureCode listID="2">PPSTD1</PricingProcedureCode>
      <CurrencyCode>USD</CurrencyCode>
    </PricingTerms>
    <Item actionCode="04">
<BaseBusinessTransactionDocumentItemID>10</BaseBusinessTransactionDocumentItemID>
<BaseBusinessTransactionDocumentItemTypeCode>002</BaseBusinessTransactionDocumentItemTypeCode>
      <SettlementRelevanceIndicator>true</SettlementRelevanceIndicator>
      <BaseItemCancelledIndicator>false</BaseItemCancelledIndicator>    <ReceivablesPropertyMovementDirectionCode>2</ReceivablesPropertyMovementDirectionCode>
      <Product>
        <InternalID>V-SD-NEXTDAY-STN-ONLINE-FIRST</InternalID>
        <TypeCode>2</TypeCode>
      </Product>
      <CashDiscountDeductibleIndicator>false</CashDiscountDeductibleIndicator>
      <Quantity unitCode="EA">1</Quantity>
      <QuantityTypeCode>EA</QuantityTypeCode>
      <PriceAndTax>
        <PriceComponent>
          <TypeCode listID="2">7PR1</TypeCode>
          <CategoryCode>1</CategoryCode>
          <PurposeCode>1000</PurposeCode>
          <MajorLevelOrdinalNumberValue>10</MajorLevelOrdinalNumberValue>
          <MinorLevelOrdinalNumberValue>1</MinorLevelOrdinalNumberValue>
          <Rate>
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            <CurrencyCode>USD</CurrencyCode>
            <BaseDecimalValue>1</BaseDecimalValue>
            <BaseMeasureUnitCode>EA</BaseMeasureUnitCode>
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          <RateBaseQuantityTypeCode>EA</RateBaseQuantityTypeCode>
          <CalculationBasis>
            <BaseCode>3</BaseCode>
            <Quantity unitCode="EA">1</Quantity>
            <QuantityTypeCode>EA</QuantityTypeCode>
            <Amount currencyCode="USD">0</Amount>
          </CalculationBasis>
          <CalculatedAmount currencyCode="" />
          <RoundingDifferenceAmount currencyCode="" />
          <EffectiveIndicator>true</EffectiveIndicator>
          <ManuallyChangedIndicator>true</ManuallyChangedIndicator>
          <GroupedIndicator />
          <OriginCode>2</OriginCode>
          <PriceSpecificationUUID />
          <PriceSpecificationDeterminationTimePoint>
            <TypeCode>1</TypeCode>
            <Date>2012-05-07</Date>
          </PriceSpecificationDeterminationTimePoint>
        </PriceComponent>
      </PriceAndTax>
      <AccountingCodingBlockAssignment>     <AccountingCodingBlock>A1520<GeneralLedgerAccountAliasCode>Z0003</GeneralLedgerAccountAliasCode></AccountingCodingBlock>
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HT204088 refund request page

Why is it so hard to find the refund request page? I made a contribution for an app and have cannot receive the service, therefore I want to get a refund. It is almost impossible to find a link to the correct location for make a request.

Indeed this took me to a page where the information provided was how to protect the security of my account. I had emailed iTunes previously and they advised me to contact the app developer, which I did... they advised me that they did not know why the app was not working and to contact iTunes for a refund....get the picture ... I think this is going to be a vicious circle.
I may just go to my bank and dispute the credit card charge...may be the easiest solution, since there is not an actual refund request page that I can find.
Thanks for your help.

Customer refund urgent,

Hi Gurus
Client has the requirement that they dont want to send their customer refunds if item is still at customers home.
Please guide me how to configure this. thanks
points will be awarded
Nik
Edited by: Nik Wallace on May 15, 2008 10:57 AM

Hi,
   To use a different Bank Account -
    In the Customer Master , add the additional Bank details and make an entry for both Banks in the Field Bk.Typ.
    In the line item that is to be paid enter the value of the corresponding Bk.Typ in the field "Part.bank type"
The default is to use the first listed bank account.
Kind regards

The Customer has requested complete delivery

Hello all,
I am unable to create a delivery, and I am getting the following message log in the delivery creation Log.
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I have seen the delivery log, it gives details, but doesnt say which one has the error.
I have seen the Long text details.
Also, my other point is, is the complete delivery againbst a customer or is it against a material?
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Hi saping SAP
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Hi,
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PARAMETERS: p_cts TYPE e070-trkorr OBLIGATORY.
AT SELECTION-SCREEN ON VALUE-REQUEST FOR p_cts.
PERFORM get_cts CHANGING p_cts.
*&      Form get_cts
FORM get_cts CHANGING p_cts.
TYPE-POOLS trwbo.
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To Get only custimzing requests
CALL FUNCTION 'TR_REQUEST_CHOICE'
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      invalid_request      = 1
      invalid_request_type = 2
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      no_objects_appended = 4
      enqueue_error        = 5
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MESSAGE ID SY-MSGID TYPE SY-MSGTY NUMBER SY-MSGNO
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        msgid = sy-msgid
        msgty = sy-msgty
        msgno = sy-msgno
        msgv1 = sy-msgv1
        msgv2 = sy-msgv2
        msgv3 = sy-msgv3
        msgv4 = sy-msgv4.
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Pass the selected TR to selection screen
IF sy-subrc = 0.
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ENDIF.
ENDFORM.                    " get_cts
Regards,
Deepthi.

Instead of using FM 'TR_REQUEST_CHOICE', you can have direct database select on table E070 and E071.
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Hello,
I am trying to create customer invoice request via web service.
But I am getting the error message "No scheme configuration found for scheme '&CIRHP&' " continuously.
It is working fine in reference tenant. But using the same payload its giving error in another tenant.
Can you please tell me what is the root cause for this error?
I have included the payload used in the prototype tenant(Payload.txt) and screen shot of the error.
Thanks and Regards,
Sriram

Hi,
Check the WSDL file is wellformed or not..You can test it using tools like XML Spy.
Might be the attribute tag is missing something..If WSDL file is correct then, create proxy by selecting the WSDL file from local machine..
Regards,
Sunitha

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Dear Experts,
Here we have one scenario - We received 25000 INR Advance from Customer and Recorded Deposit, Customer used 20000 INR from Deposit, Now we have to refund 5000 INR to Customer what is the detail process we have to follow to do Customer Refund when Deposit is existed
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Thanks in Advance..

Hi,
assuming that you are in version R12, you have to create a receivable activity for refund ....
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Ivruksha

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I have Dictionary Search Help set to SEEF_MIG_TRKORR for Workbench TR but i cannot find a search help for Customizing TR.
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Thanks and Regards,
Piyush

Please try '/SAPSLL/TRKORR_W' OR 'COMSH_DIFF_KEY_GEN_REQ'
Edited by: Ramalingam Muthian on Mar 5, 2010 10:47 AM

Customer Refund request

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