Customer Refunds.

Hi All,
I want to make Customer Refunds using F110 - Automatic Payment Run. But my problem is I have two company codes 1) ABC and 2) XYZ. ABC is only a selling entity and where as XYZ is a buying entity (Only Vendor Payments). So, for one of the customer in my ABC company have to make Customer Refund's. But whereas ABC co.code has no FBZP setup. Now I want to use XYZ Payment Bank Account for ABC because XYZ has already configured with FBZP.
My question is what all the required customization activities required to make Intercompany payments for Automatic Payment Run.
Do we require Cross-co.code clearing accounts ? Tell me what other actions have to be carried.
Regards,
Santosh.

Hi Santosh,
In FBZP, click on ALL COMPANY CODES tab
Hope you should be having the settings already maintained for the company XYZ.
Copy the same and create a new one for ABC.
In the sending company code, it should be ABC and the paying company code should be XYZ
I presume that you had maintained the settings for intercompany transactions at OBYA.
Make sure the customer master/ credit memo document has the appropriate payment methods and payment terms.
Execute F110 with the parameters as company code ABC and the relevant customer number.
Regards,
Mike

Similar Messages

Customer refund paid using F110 for which check is not generated

Hi,
A customer refund is paid using the transaction F110. Payment document got generated and successfully posted. But the check number is not allotted for that document and checks are not printed. In the same payment run payment is made to the vendors for which checks got generated. I had checked customer master data and payment method settings and not able to figure out what is the exact reason.
Please respond
Regards
Srinivas

Hi,
System thinks Check should be issued to vendors and collected from customer so check creation refer to the field LFA1-LIFNR, name written here is used for Check creation. Does customer name lie in to LFA1-LIFNR. This is the reason check issued for customer is not created. If you want then get the check printing form analyzed by an ABAPer to modify, if any.
Regards,
Chintan Joshi.

Customer refund urgent,

Hi Gurus
Client has the requirement that they dont want to send their customer refunds if item is still at customers home.
Please guide me how to configure this. thanks
points will be awarded
Nik
Edited by: Nik Wallace on May 15, 2008 10:57 AM

Hi,
   To use a different Bank Account -
    In the Customer Master , add the additional Bank details and make an entry for both Banks in the Field Bk.Typ.
    In the line item that is to be paid enter the value of the corresponding Bk.Typ in the field "Part.bank type"
The default is to use the first listed bank account.
Kind regards

Customer Refund - Customer Deposit

Dear Experts,
Here we have one scenario - We received 25000 INR Advance from Customer and Recorded Deposit, Customer used 20000 INR from Deposit, Now we have to refund 5000 INR to Customer what is the detail process we have to follow to do Customer Refund when Deposit is existed
Please help me on this..
Thanks in Advance..

Hi,
assuming that you are in version R12, you have to create a receivable activity for refund ....
Now query the receipt which has 5000 INR as on-account or unapplied, apply it to the value called Refund ...
and state the receivable activity ...
Now system creates an invoice in payables for this customer automatically, which you can pay ...
Regards,
Ivruksha

F110 for customer refunds

Hi Experts,
I would like to know how I can cut a check for customer refund using F110 OR any other way
EX: We received money from customer and they are not going to do the business with us anymore. We need to refund by cutting a check for the excess amount we received. I suggested that it can be done in F10 payment run by selecting customers. But, I feel that it will think that we are asking to collect the money from the customer and would not cut the check How can i cut a check for this refunds? Please help
Thanks,
Sri

Hello Sri,
SAP F110 by standard can pay both Vendors and Customers, which depends on the values you enter in the selection screen, as long as your payment method cheque is valid in customer master data. Please maintain that payment method in the customer master.
There should not be any conflict to print cheque to customers at all.
Kind regards
taro

Customer Refund request

Dear All
How can we make refund request in SAP to make payment to Customer through Special GL Indicator?
Thanks
MK Jay

Madhawa,
F-37 is for Customer Down Payment Request, so -
FBKP
Then go to automatic postings
Next dbl click on down payments
Next dbl click on down payments requests
Change the posting keys.
Make sure you have configured the keys correctly
If you find this helpful, pls mark it as so, points needed
Regards,
Aziz

Customer Refund without VAT

Hi Friends,
we have a requirement, My Client want to refund Amount to Customer but with Out VAT.
For Example : Received : $1100 (1000+ 100 VA at 10%)
goods Delivered worth $600
Now we have to refund to customer $400.
But when ever i am trying to post $400 system automatically calculating VAT also which we don not want..
Can anybody help me on this..
Regards,
Satya

Friends Can anybody help me on this..
Edited by: Satyam on Mar 17, 2010 5:57 AM

Customer Refund Processing

We have a customer how overpaid their account by $1,000. What is the best (and easiest) way to process a refund check?

Dear all,
Sorry to interrupt here. I have a question continueous from previous scenario.
1) Customer Overpaid $1000. (Payment on Account)
2) I return $600 to Customer via Outgoing Payment screen.
3) Go to Link Payment to Invoices, the $1000 is still available to be offset with other future A/R Invoice.
The other system users will misunderstand that there are still overpaid $1000 for this customer.
In fact, the overpaid is left $400 only, what can I do to show the result correct on the screen?
Thanks.
Regards,
Lay Chin

Refundable deposite value does not show in customer balance

User had created a miscellaniuos reciept in AR to record once of the customer refundable deposite. At the period end it was noticed that the amount remain in the cash clearing account. But user need to show the refundable depotice on the customer balance. User had passed a Journal entry to transfer money in to refundable deposite account. But Customer balance is not updated. Is there a mathod to show this refundable depostie value in the customer balance.

Hello.
A Miscellaneous Receipt cannot be associated with a customer account. In your case i think you should use a Credit Memo with the accounting of the journal entry.
Octavio

Refund checks out of AP

Hello,
We are trying to issue customer refund checks out of AP. What is the process (standard if any, since we are on the same box) to send the refund details to AP for the check to be issued out of there. What preliminary steps need to be done to the account in CR&B (if any). Our CR&B, AP both are in same box.
Thanks.
Moderator note - thread locked, no research - duplicate of Creating a refund request in CCS and printing that refund check FI-AP
Edited by: William Eastman on Mar 15, 2011 9:07 PM

I was not able to print checks in Quicken 2009 using printer HP Photosmart C410. But my problem is resolved with Jay whizz's post. Just use your printer name when following instructions.
Try this:
1. Go to control panel and open printers and faxes. Right click on the PS C5180 and go to properties. Go to the ports tab and check what usb number is selected. Ex. usb001, usb002, etc...
2. Click add printer. Select "install printer locally on this computer" (i forgot the exact words, there are two options to choose from, just make sure to select the first one).
3. On the next page, select use existing ports and then try to select the usb number that you found out from step 1. (usb001, usb003, etc.)
4. On the next page, click HP (under manufacturer). Look for HP deskjet 990c under printer models.
5. On the next page, you have the option to rename the printer. I suggest you go for "Quicken Printer".
6. Just finish the add printer wizard. Then try printing from your quicken program using "Quicken Printer" or whatever name you gave it.
Thanks to JAY WHIZZ

Down Payment Report (SAP Std)

Is there any SAP Standard Report available for viewing the different down payments paid and final payment by the customer in case of milestone billing?
Plz help.
Regards,
Anbu

Hi,
I am not sure if any specific this kind of report is avialable.Try if the following works for you
/R
Controlling Total Debit/Credit bkgs - F.03
Generate FI Account balance - F.08
Generate Month-to-date Inv. register - F.02
Process payments - FBZ1
Rqst Individual Customer Corresp. - FB12
Generate Customer Correspondence - F.61
Enter Batch totals under Control ttl - FB07
Display G/L Acct. totals - FBL3N
Reverse Posted Amounts - FB08
Customer Refunds - FBL6
Customer Refund to other than Payer - FB05
Clearing Debit/Credit on Cust. acct. - FB1D
Customer Balance in Local Currency - F.23
G/L Account Balance Report - F.08
Create Invoice - legal entity adjust - FB01
Generate Cust. Acct. statements - F.27
Generate Dunning Letters - F150
Generate Billing Due List - VF04
Generate Blocked Billing Doc list - VFX3
Inq. via Credit Release Screen - VKM1
List orders by partner - VA05
Past Due invoices by customer - FD11
Check number info by G/L account - FBL3N
Display customer Line items - FBL5N
Reward points if useful
Regards,
Amrish Purohit

Explanations on Sales Documents

Can anybody send explanations about sales documents that I have mentioned below?
Inquiry IN
Quotation QT
Free-of-charge delivery FD
Standard sales order OR
Cash sale BV
Rush order SO
Quantity contract CQ
Maintenance contract WV
Rental contract MV
Scheduling agreement DS
Credit memo request CR
Debit memo request DR
Subsequent delivery, free-of-charge SD
Returns RE

hi
==============================
can also refer to the link below for more info on SD ..
SD Process Flow
==============================
SD FLOW:
Sales
Inquiry - A customers request to a company that they provide a quotation or sales information without obligation. An inquiry can relate to materials or services, conditions and if necessary delivery dates. The sales area that accepts the inquiry becomes responsible for further processing.
Quotation - A quotation presents the customer with a legally binding offer for delivering a product or providing a service within certain fixed conditions. This offer is legally binding for the company within a specified time period. A sales area can reply to a customer inquiry with a customer quotation or use it to refer to a business partner contact.
Sales Order - Request from a customer to a company to deliver a defined quantity of products or provide a service at a certain time.
The sales area that accepts the inquiry is responsible for completing the agreement.
Create Delivery:a. Picking - The picking process involves taking goods from a storage location and staging the right quantity in a picking area where the goods will be prepared for shipping.
b. Packing - Packing is part of delivery- and shipment processing. When you process a delivery, you can select delivery items for packing and assign them to handling units (HUs).
c. Goods Issue - As soon as the goods leave the company, the shipping business activity is finished. This is illustrated using goods issue for outbound deliveries.
Billing - Billing represents the final processing stage for a business transaction in Sales and Distribution. Information on billing is available at every stage of order processing and delivery processing.
Sales Order Management Transactions
SALES ORDER PROCESSING
Creating Sales Order - VA01
Maintaining a Sales Order - VA02
Displaying a Sales Order - VA03
Releasing an Order or Delivery from Credit Hold: Non-Flooring - VKM1
Display List of RMAs by Customer - VA05
Confirm RMA Goods Receipt - VL02
Generate list of open return orders for deletion - VA05
Display Customer returns eligibility - MCSI
Removing a Billing Block (Approving Credit/Debit Requests) - V.23
PRICING MASTER DATA
Create Pricing - VK11
Creating a Sales Deal - VB21
Maintaining a Sales Deal - VB22
Displaying a Sales Deal - VB23
Maintaining Prices - VK12
Displaying Prices - VK13
MATERIAL MASTER DATA
Creating Material Substitution Master Data - VB11
Maintaining/Deleting Material Substitution Master Data - VB12
Displaying Material Substitution Master Data - VB13
Creating a Bundled Master - MM01
Creating a Sales BOM - CS01
Maintaining a Sales BOM - CS02
Displaying a Sales BOM - CS03
CUSTOMER MASTER DATA
Creating Partner Records - XD01
Maintaining Customer Master Data - XD02
Displaying Customer Master Data - XD03
Deactivating a Partner - VD06
CUSTOMER CREDIT INFO
Creating/Maintaining New Customer Credit Information - FD32
Displaying Customer Credit Information - FD33
Blocking or Unblocking a Customer - VD05
SHIPPING
Creating a Delivery - VL01N
Displaying a Delivery - VL03N
Changing a Delivery - VL02N
Shipment Inquiry / Display - VT03
Adjusting Transfer Order - Confirmation Quantity - LT12
Collectively Confirm Transfer Order - LT25
Batch Shipment Confirmation - VL19
PGI Reversal Cancellation - VL09
Creating Service Provider/Carrier Master Data - XK01
Maintaining Serive Provider/Carrier Master Data - XK02
Displaying Service Provider/Carrier Master Data - XK03
Maintaining Product Master/Serial # Profile/Unit of Measure/Shipping Unit - MM02
IDoc Inquiry - WE02 / WE05
BILLING
Invoicing a Customer Shipment - VF01
Reprinting an Invoice - VF31
Releasing a Sales Order for Billing - V.23
Creating an Invoice by Using the Billing Due List - VF04
Checking Open Billing Documents - VF05
Create Credit/Debit Memo - FB01
A/R
Controlling Total Debit/Credit bkgs - F.03
Generate FI Account balance - F.08
Generate Month-to-date Inv. register - F.02
Process payments - FBZ1
Rqst Individual Customer Corresp. - FB12
Generate Customer Correspondence - F.61
Enter Batch totals under Control ttl - FB07
Display G/L Acct. totals - FBL3N
Reverse Posted Amounts - FB08
Customer Refunds - FBL6
Customer Refund to other than Payer - FB05
Clearing Debit/Credit on Cust. acct. - FB1D
Customer Balance in Local Currency - F.23
G/L Account Balance Report - F.08
Create Invoice - legal entity adjust - FB01
Generate Cust. Acct. statements - F.27
Generate Dunning Letters - F150
Generate Billing Due List - VF04
Generate Blocked Billing Doc list - VFX3
Inq. via Credit Release Screen - VKM1
List orders by partner - VA05
Past Due invoices by customer - FD11
Check number info by G/L account - FBL3N
Display customer Line items - FBL5N
SD Configuration:
Enterprise Structure:
1. Maintaining Sales Organization
Sales Organization is an organizational unit responsible for the sale of certain products or services.
IMG -> Enterprise Structure -> Definition -> Sales and Distribution -> Define, copy, delete, check Sales organization
2. Assigning Sales Organization to Company Code
This assignment ensures all the sales made through this Sales Organization are accounted for in the assigned Company Code (Company Code is created by FI Consultant).
IMG -> Enterprise Structure -> Assignment -> Sales and Distribution -> Assign Sales Organziation to Company Code
3. Maintaining Distribution Channel
Distribution Channel is the way, in which Products or Services reach Customers.
IMG -> Enterprise Structure -> Definition -> Sales and Distribution -> Define, copy, delete, check distribution channel
4. Assigning Distribution Channel to Sales Organization
This assignment ensures, a Sales Organization can supply Materials to Customers through this Distribution Channel.
IMG -> Enterprise Structure -> Assignment -> Sales and Distribution > Assign distribution channel to sales organization
5. Maintaining Division
Division is a way of grouping materials, products, or services.
IMG -> Enterprise Structure -> Definition -> Logistics - General -> Define, copy, delete, check division
6. Assigning Division to Sales Organization
IMG -> Enterprise Structure -> Assignment -> Sales and Distribution -> Assign division to sales organization
7. Setting up Sales Area
All the sales are made from a particular sales Area. For creating a Sales Order Sales Area is compulsory.
IMG ->Enterprise Structure -> Assignment -> Sales and Distribution -> Set up sales area
8. Assigning Sales Organization- Distribution Channel- Plant
Plant is created ny MM Consultant.
IMG -> Enterprise Structure -> Assignment -> Sales and Distribution -> Assign sales organization - distribution channel - plant
9. Define Shipping Points
Shipping Point is the Organizational element, which is responsible for shipping the Materials to the Customers.
IMG -> Enterprise Structure -> Definition -> Logistics Execution -> Define, copy, delete, check shipping point
10 Assigning Shipping Point to Plant
This assignment ensures that goods from different Plant can be dispatched from different Shipping Points.
IMG -> Enterprise Structure -> Assignment -> Logistics Execution -> Assign shipping point to plant
Note: Ensure to do the undermentioned configuration also though it is not in Customizing node of Enterprise Structure.
11. Defining Common Distribution Channels for Master Data
Use
The purpose of this activity is to define distribution channels which have common master data..
Procedure
Access the activity using one of the following navigation options:
IMG Menu -> Sales and Distribution -> Master Data -> Define Common Distribution Channels
Transaction Code: VOR1
12. Defining Common Divisions for Master DataUse
The purpose of this activity is to define distribution channels which have common master data..
Procedure
Access the activity using one of the following navigation options:
IMG Menu -> Sales and Distribution -> Master Data -> Define Common Division
Transaction Code: VOR2
Pricing Procedure
In SD, Pricing Procedure is determined based on Sales Area (Sales Organization + Distribution Centre + Division) + Customer Pricing Procedure + Document Pricing Procedure. Sales Area is determined in Sales Order Header Level. Customer Pricing Procedure is determined from Customer Master. Document Pricing Procedure is determined from Sales Document Type / Billing Type (if configured). Once the pricing procedure is determined, Condition records are fetched. If appropriate condition records are found, the price is determined. If Mandatory pricing condition is missing, system will through an error message.
In SD, the steps to configure Pricing procedure are as under:
Step 1:
Condition table: If existing condition table meets the requirement, we need not create a new condition table. Considering the requirement for new condition table, the configuration will be done in spro as follows: IMG --> Sales & Distribution --> Basic Function --> Pricing Control --> Condition Table (select the required fields combination, which will store condition record).
Step 2:
Access Sequence: If existing access sequence meets the requirement, we need not create a new access sequence. Considering the requirement for new sequence, the configuration will be done in spro as follows: IMG --> Sales & Distribution --> Basic Function --> Pricing Control --> Access Sequence (Access sequence is made up of Accesses (Tables) & the order of priority in which it is to be accessed. Here we assign the condition table to access sequence.
Step 3:
Condition Type: If existing condition type meets the requirement, we need not create a new condition type. Considering the requirement for new condition type, the configuration will be done in spro as follows: IMG --> Sales & Distribution --> Basic Function --> Pricing Control --> Condition Type. It is always recommended to copy an existing similar condition type & make the neccessary changes. Here we assign Access sequence to Condition type.
Step 4:
a. Pricing Procedure: It is recommended to copy a similar pricing procedure & make the neccesary changes in new pricing procedure. Pricing Procedure is a set of condition type & arranged in the sequence in which it has to perform the calculation. Considering the requirement for new Pricing Procedure, the configuration will be done in spro as follows: IMG --> Sales & Distribution --> Basic Function --> Pricing Control --> Pricing Procedure --> Maintain Pricing Procedure.
b. Pricing Procedure: After maintaining the pricing procedure the next step will be determination of pricing procedure. Configuration for determining pricing procedure in SPRO is as follows: IMG --> Sales & Distribution --> Basic Function --> Pricing Control --> Pricing Procedure --> Determine Pricing Procedure.
5. Condition record: Condition record is a master data, which is required to be maintained by Core team / person responsible from the client. During new implementation, the condition records can be uploaded using tools like SCAT, LSMW, etc.
Normal Sales Order Cycle:-
Step 1: Sales Document Type
IMG > Sales and Distribution > Sales > Sales Documents >
Sales Document Header:
1. Sales Document Type:The sales document types represent the different business transactions, such as Inquiry, Quotation, Sales Order, etc. To create new sales order type, always copy as with reference to similar sales order. If possible use standard sales order.
2. Define Number Ranges For Sales Documents: Maintain number range with discussion with core team.
3. Assign Sales Area To Sales Document Types:
A. Combine sales organizations / Combine distribution channels / Combine divisions: Ensure to maintain these, else Sales Order creation will give error.
B. Assign sales order types permitted for sales areas: Assign only required Sales Order Types to required Sales Area. This will minimize selection of Sales Order Type as per sales area.
Sales Document Item:
1. Define Item Categories: If possible use Standard Item Category. Incase if required to create new, copy as from standard & maintain New.
2. Assign Item Categories: If possible, use standard. Formula for deriving item category: Sales Document Type + Item Category Group + Usage + Higher Level Item Category = Item Category
Schedule Line:
1. Define Schedule Line Categories: If possible use Standard Schedule Lines. Incase if required to create new, copy as from standard & maintain New.
2. Assign Schedule Line Categories: If possible, use standard. Formula for deriving Schedule Line: Item Category + MRP Type / No MRP Type.
Step 2:
IMG > Logistic Execution > Shipping > Deliveries >
1. Define Delivery Types: If possible use Standard Delivery Type. Incase if required to create new, copy as from standard & maintain New.
2. Define Item Categories for Deliveries: If possible use Standard Item Categories for Delivery Type. Incase if required to create new, copy as from standard & maintain New.
3. Define Number Ranges for Deliveries: Ensure to maintain number range.
Step 3:
IMG > Sales and Distribution > Billing >
1. Define Billing Types: If possible use Standard Billing Type. Incase if required to create new, copy as from standard & maintain New.
2. Define Number Range For Billing Documents: Ensure to maintain number range.
3. Maintain Copying Control For Billing Documents: Maintain relevant copy controls such as Sales Order to Billing, Deliver to Billing, etc.
he configuration differs from scenario to scenario & requirement of the client.
Interesting &important link to learn much more about configuration & business process is as under:
Link: http://help.sap.com/
Path: SAP Best Practices --> Baseline Packages --> Based on SAP ECC 5.00 --> Select Country: for eg, Localized for India --> Technical Information --> Building Blocks --> Select Country for eg, India --> List of Basic Configuration & scenarios will be listed.
Select the required basic configuration / scenario. These will consist of overview, configuration guide, business process, master data &so on.
====
Cash Sale & Rush Order
Cash Sales and Rush Orders
====
Contracts
General Contract Processing
http://help.sap.com/erp2005_ehp_02/helpdata/en/5e/69a1228f6211d2a9f60000e8a6f09e/frameset.htm
Renewing Contracts
http://help.sap.com/erp2005_ehp_02/helpdata/en/2c/275c9c456a11d189440000e829fbbd/frameset.htm
Subsequent Rental
http://help.sap.com/erp2005_ehp_02/helpdata/en/42/c820c5f8191377e10000000a1553f7/frameset.htm
Real Estate Contract
http://help.sap.com/erp2005_ehp_02/helpdata/en/8d/fb783b05efdb18e10000000a114084/frameset.htm
Value Contract
http://help.sap.com/erp2005_ehp_02/helpdata/en/dd/55fd7a545a11d1a7020000e829fd11/frameset.htm
Creating and Sending Complaint Notifications
http://help.sap.com/erp2005_ehp_02/helpdata/en/2a/df32f73d7a4bbd8d6e50b32e9227e8/frameset.htm
Use of Value Limits (for Unplanned Services)
http://help.sap.com/erp2005_ehp_02/helpdata/en/c3/72cd0755cd11d189660000e8323c4f/frameset.htm
====
Quantity Contract
http://help.sap.com/erp2005_ehp_02/helpdata/en/dd/55fd60545a11d1a7020000e829fd11/frameset.htm
http://help.sap.com/erp2005_ehp_02/helpdata/en/70/23c791419311d2ac100000e829fbfe/frameset.htm
Batch Determination in Quantity COntract
http://help.sap.com/erp2005_ehp_02/helpdata/en/25/283c804f7811d18a150000e816ae6e/frameset.htm
Customer Contracts
http://help.sap.com/erp2005_ehp_02/helpdata/en/dd/55fd53545a11d1a7020000e829fd11/frameset.htm
Purchase Contract
http://help.sap.com/erp2005_ehp_02/helpdata/en/70/23c6ce419311d2ac100000e829fbfe/frameset.htm
Contract Settlement & Billing
http://help.sap.com/erp2005_ehp_02/helpdata/en/ea/00efa6f94011d2968c006094b92c6a/frameset.htm
====
Service Contract
http://help.sap.com/saphelp_sm40/helpdata/en/8f/b4113a7e31e403e10000000a11402f/frameset.htm
Processing Service Contract
http://help.sap.com/saphelp_46c/helpdata/en/e6/4a8f849e0311d189b70000e829fbbd/content.htm
Service Order Processing
http://help.sap.com/saphelp_crm40/helpdata/en/81/78963ec975667fe10000000a114084/content.htm
Sub Contracting Cycle
(1) You have a material that can be procured externally, and you have maintained BOM with components. Any waste generated and received during subcontracting process can be maintained as component with negative quantity.
(2) You create a subcontracting PO (PO with Item Category L). You can also maintain Purchase Info Record for Subcontract category for material and subcontractor.
(3) You make a transfer posting to issue components for SC PO. Material is sent to subcontractor. As material remains under your ownership, system does not make any value entry. But quantity is shown as "Material Provided to Vendor"
(4) You receive finished material against SC-PO. You also specify components consumed in manufacturing of finished goods. Additionally, if you have negative components in BOM, now you'll also receive subcontracting by-products. There are three events, so three accounting entries are generated:
DR FG Stock/ SC By-Product Stock
CR Change in Stock (FG/ SC By-Product )
(for finished goods received)
DR Subcontracting Charges
CR GR/IR Clg
(for moneys payable to Subcontractor)
DR Consumption (Components)
CR Change in Stock (FG/ SC By-Product )
(material provided to Vendor is now charged to expense)
(5) You do the IV for SC Invoice, and the process is complete.
Process of Subcontract in MM
Sub-contract business process:
You want to buy material from the supplier (processed material/ assembled item) , but for some reason (quality of certain item / price ) you will give some component to vendor .
Vendor shall process the item / use the item provided & supply the final item.
SAP process:
1.Create the finished goods material code.
2.Maintain the BOM for the material.
3.Create PO with item category as "L" .
4.Issue material to vendor with movement type 541
5.Receive the material against the PO with movement type 101.
6.MIRO to account for vendor's invoice for the service charge& material used by him.
Can anybody tell me how a process has to be given to subcontracting?
Suppose, I have 3 operations 1)weaving 2)dyeing 3)cutting & packing
if no 2 process (i.e Dyeing) has to be given to subcontracting, what process should i follow ?
The following process to be followed for subcontracting.
1. Item code(material master) to be created at the stage of before dyeing.
2. Item code(material master) to be created after Dyeing as subcontracted item.(F30)
3. Bill of material to becreated for the material(2) calling for material(1)
4. Inforecord and source list to be created for material(2) with the corresponding vendor
5. PO to be released for material (2)
6.Along with PO the material(1) to be issued to vendor
7.On receipt of material when GR is made the stock with vendor will get updated.
How to Create a Subcontract Order?
To create a subcontract order, proceed as follows:
Enter the material you want to order and the item category for subcontracting (L) in the order item.
Press ENTER to display the screen for component processing.
Enter the components that the vendor requires to manufacture the product.
Please note:
You do not need to enter the date required for the components. This date is proposed by the system when you press ENTER.
It is calculated as follows:
Delivery date of the item - Planned delivery time
If you do not want the quantity of the components to be changed if the order quantity of the end product is altered, set the indicator Fixed quantity (column F).
You can determine whether the components are available on the date required by selecting Edit -> Availability check.
If you entered a bill of material as the material in the subcontract order, the components are created automatically.
If you want to determine the components in the bill of material at a later date (for example, if the bill of material is subsequently changed), choose Item -> Component -> New BOM explosion. The existing components are deleted and redetermined in the bill of material.
Save the purchase order.
When you print the purchase order, the components are printed per order item.
====
Scheduleing AGreements
Creating Schedule Agreements
http://help.sap.com/erp2005_ehp_02/helpdata/en/75/ee0f8155c811d189900000e8322d00/frameset.htm
Controling Scheduling Agrement
http://help.sap.com/erp2005_ehp_02/helpdata/en/93/7439ee546011d1a7020000e829fd11/frameset.htm
Example Data
http://help.sap.com/erp2005_ehp_02/helpdata/en/8a/815cc3b36211d188e70000e8216438/frameset.htm
Mass Maintenance of Scheduleing Agreements
http://help.sap.com/erp2005_ehp_02/helpdata/en/1a/8b4bbecdd74536acd4e970faaf6e2d/frameset.htm
Initial Data Transfer
http://help.sap.com/erp2005_ehp_02/helpdata/en/49/87c646f4a311d1955100a0c9306667/frameset.htm
Analysis & Copying of Scheduling Agreements
http://help.sap.com/erp2005_ehp_02/helpdata/en/45/f9a69036035f4be10000000a114a6b/frameset.htm
Processing Scheduling Agrements
http://help.sap.com/erp2005_ehp_02/helpdata/en/bd/1850f298a911d194fc00a0c9306667/frameset.htm
Scheduling Agreements for Suppliers
http://help.sap.com/erp2005_ehp_02/helpdata/en/93/743962546011d1a7020000e829fd11/frameset.htm
====
Credit Memo
Credit Memo
http://help.sap.com/erp2005_ehp_02/helpdata/en/a8/b99890452b11d189430000e829fbbd/frameset.htm
Creating Credit Memo / Debit Memo
http://help.sap.com/erp2005_ehp_02/helpdata/en/dd/561076545a11d1a7020000e829fd11/frameset.htm
Creating Credit Memo / Debit Memo Requests
http://help.sap.com/erp2005_ehp_02/helpdata/en/dd/55fed1545a11d1a7020000e829fd11/frameset.htm
Credit & Debit Memos
http://help.sap.com/erp2005_ehp_02/helpdata/en/a2/40418a496e11d3b3850008c719be0f/frameset.htm
Processing Credit Memo : Example
http://help.sap.com/erp2005_ehp_02/helpdata/en/4e/b3c399a1f711d194e700a0c9306794/frameset.htm
===
Debit Memo : http://help.sap.com/erp2005_ehp_02/helpdata/en/8d/a4b3880bc4c441905801d5025a5600/frameset.htm
====
Return process
You need to receipt the rejected goods through SD Module (VA01 - Sales Order type RE).
The steps are as follows :
1. Create a return request. (Using Sales Order in SD)
2. Create outbound delivery according to return request.
3. If the setting is correct in the outbound delivery screen SAP will automatically switch post goods issue button into post goods receipt. The setting is in sales order item category and delivery type.
4. In the standard system the movement type used is 651.
5. After post goods issues receipt is done using outbound delivery, the quantity is placed in blocked stock without value updating.
6. You will then decide if the return quantity are indeed bad stock or not.
7. Transfer Posting from block stock to unrestricted stock (mvt type 453), this will have accounting effect (Debit Inventory, Credit COGS)
8. Goods Issue to scrap account how to create new titles which can be used in creating the "address" view on the Vendor master.{T-Code: XK01}
In config go to Basis Components --> basis services --> Address Management --> Maintain title texts
Order type (RE)
Returns (RE) (VA01) Order will be placed as a return type order
 PGR (VL02N) post goods receipt
 Billing (VF01) --> Credit Memo is Raised
Accounting (VF02) --> Credit memo is passed to Accounting tables
===
Calcelling Invoice.
VF11 --> PGI (VL09N)
===
====
Reward if USeful
Thanx & regrads.
Naren..

Multiple Transaction Type Specifications in Navigation Bar of IC web client

Hi Experts,
We created three transaction ZCBC-Customer Billing Complaints,
ZCRR-Customer Refund Request and Z_SC-Service Ticket which are the
copy of CRMC-Service Complaints with Transaction Category
'BUS2000120 Complaint'.
The IC Web Profile we created ZAGENT0001, Runtime profile:ZAGENT0001
and Navigation Bar Profile:ZAGENT0001, Business TransactionProfile:
ZBTP0001.
The Navigation entries are ZCUSTOMER_REFUND_REQUEST-Cust. Refund,
SERVICE_COMPLAINTS-Service Ticket, ZCBC0001-Cust. Bill. Complaint.
Problem: In the Business Transaction Profile only one default
transaction type (Complaint (BUS2000120)is allowed. But our
Business Process demands to choose 3 transactions for the same
Transaction Category where it is not supported by the Standard
functionality.
Advice us the possibility of choosing the 3 transactions
where the Agent is allowed to access all the three in the
IC Web through the navigation bar.
Please send me a solution for that as it is very urgent.
Thanks in advance
Koustav

Hi thirumala:
Could you send me the ic web client cook book, or do you have any guide on how to configure transaction launcher, in crm 5.0, i know it is a standar funciontality, but i have the following problem, i need to show some transactions like BP, in icwc, and then pass the transaction the confirmed bp number, i've already configured ITS, but i don't know wich are the following steps to do what i want, so could you give some guideance.
Thanks & Regards

Dispute case for a credit note

To get approvals for a customer refund, I want to use dispute cases. To make this work, I will have to create dispute cases for open credit notes from customer line items (FBL5N). However, I get an error message 'Dispute case cannot be created without receivable'
Do I need to define a new case type to be able to create a dispute case for a credit note?
Cheers

Hi Vicky,
A dispute can not only include a credit note.
There has to be a debit accounting document in the dispute as well.
If a customer wanted a refund you have two options:
1 - You can dispute the original invoice or invoices, and then raise a credit note and attach that to the dispute. The customer will then pay the invoices and take the credit note.
2 - You can create a customer disputed object. This allows you to create a dispute without reference to an invoice. You can then attach the credit note to the dispute.

Outgoing check reconciliation in FICA

Hi Folks,
For issuing customer refunds, we are generating checks in FICA using FPY1 payment program. We activated the event 940 which allows outgoing payment documents to be transferred to GL individually without summarization.
In FI-AP, vendor payments are handled using payment program F110. When the electronic bank statement is loaded in FI, how can we reconcile the data for checks on the FICA side. We tried to manually clear the FICA related checks on the FI side, but it was not updating the check status in FICA.
How can we update the status of checks encashed in the FICA side once EBS is uploaded?
Thanks,
Santosh

Hi
I think this is a difficult one. I guess if you could not tell the bank to seperate the amounts by check lots, then you should somehow find a way of summing up the daily lots so that the bank reconciliation system to work with the daily check lot totals for easy matching with bank single credit entry.
You might need to talk with your developers to write a proigram to sumup the daily lot for the purpose of the recociliation system.
Thanks.
regards,
David

Customer Refunds.

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