Customer request: better support for Flash-heavy web sites!? Feasible?

The company I work for (a SUN partner) is currently engaged in a desktop virtualisation project at a customer who is in the health care sector. Of course Sun VDI isn't the only thing they have been looking at. But so far we've always come out on top.
PanoLogic and their "Pano Cube" thin-clients were looked at but never really considered. The argument being "Nobody is using that!" and they don't want to play "Star Trek" and "boldly buy things nobody has bought before". So it was "Thank you and bye bye PanoLogic". However ... PanoLogic is on their radar now and they might still go back one day ...
Next up was VMware View. They didn't like what they saw. So for now they will keep their ESX and vSphere servers but VMware View is out of the game for now.
So right now there is still us with our Sun VDI / Sun SSGD offer and a competitor with their Citrix offerings. So far we've always managed to tip the balance in our favor.
This Wednesday though we had a few of customer's managers visit us. They wanted to see a Sun VDI 3.1 live demo. All was fine, all was well, and we had the impression that they were so close to giving the "go ahead", when one of the pro-Citrix guys opened two web sites in his VDI demo session:
http://www.adiacom.ch
http://www.2advanced.com
Both sites are extremely extremely Flash-heavy.
And of course: The performance was sub-optimal. We were running this on a Sun Ray 2, 1600 x 1200 pixels. Even though the sound was tip top in both the Windows XP and in the Linux sessions (they admit that in all the other products they have tried so far the sound was choppy or there was even no sound at all .... ) the video was slightly out of sync. And the web site "2advanced.com" took too long to load.
So now all of a sudden the ability to play these two web sites "tip top" on a Sun Ray 2 is THE killer argument for them. It doesn't even matter that all other solutions they have looked at can't show those two web sites at all, now it's all of a sudden that Sun Rays and Sun VDI just "aren't good enough" at playing those two web sites.
Customer is king. Customer is always right.
So ... anyone here from Sun have any suggestions how we might improve performance of those two web sites inside the VDI sessions? Is there anything we could tweak and tune inside VDI 3.1 to get the max performance out of our setup?
Or are there any products in the pipeline like new Sun Ray clients with improved multimedia performance that I could tell them about so we could keep them interested in Sun's products ... ?
Edited by: DJ. on Oct 30, 2009 6:22 AM -- typos corrected.

Greetings oh Master :)
We don't have flash acceleration for LinuxI know. And yet the "adiacom.ch" web site performed better on Firefox & Ubuntu than on Win XP-SP3 & MSIE 8.
only XP and W2K3.I know
Are you using the MS-RDP severSun VDI 3.1 ... I get the VDI login mask, I login, I pick a Windows XP desktop from the available pools, and Windows XP appears. The desktops are provided via VMware vSphere.
viewing the site via IEUnder Windows XP, yes.
and have the Flash acceleration bits installed?I remember installing various multimedia bits that can be found in the "Supplemental" sub-directory of the SRWC 2.2 ZIP file: "SunMMR" and "SunWinUSB". But now that I look at the web page you linked to I am a bit confused .... Did I install an old version? I will have to check that again and make sure this stuff is really really installed.
Thanks for that link!

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http://office.microsoft.com/en-us/sharepoint-designer-help/connect-two-data-views-HA010169133.aspx
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http://social.msdn.microsoft.com/Forums/sharepoint/en-US/8247edf5-dee8-49d8-b7ee-9e49bfd97b9b/crystal-report-in-sharepoint-2010-webpart?forum=sharepointdevelopmentprevious
Regards,
Aries
Microsoft Online Community Support
Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.

To Bentley Wolfe, Adobe, re: Locked [ADOBE FYI] : Getting Support for Flash Player 10 and Issue Tracking post

Hi Bentley,
I wanted to tell you that an important link you posted does
not work and says "Sorry, this page is not available".
It is in your post entitled "Locked [ADOBE FYI] : Getting
Support for Flash Player 10 and Issue Tracking post", and is at
http://www.adobe.com/cfusion/webforums/forum/messageview.cfmforumid=44&catid=184&threadid= 1400586&enterthread=y.
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Read the technotes, do some testing.".
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effort of posting it. I apologize for having to start a new thread,
but I was unable to post to your thread, since it is locked and
read-only.
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need help with. :)
Thank you so very much,
Karen

Hi Bentley,
I just noticed something. The link that I pasted, to your
post, does not work either. I noticed why, however, and it seems to
be why the link in your original page does not work, and why the
link in my post that goes to your post does not work.
It seems to be that if a link has a period after it (i.e., if
it is at the end of a sentence), the period is incorrectly included
in the "real" link. Somehow, whatever mechanism that processes the
post has a mini bug in it.
If you go to the link that is results in "Sorry, this page is
not available", and look up into the browser address bar, you will
see the period there each time.
I just thought that I would point this out, too, so that the
web techs in charge of the workings of the forums could look into
it.
Here is the original link, without a period after it, to your
original page.
http://www.adobe.com/cfusion/webforums/forum/messageview.cfm?forumid=44&catid=184&threadid =1400586&enterthread=y
Thank you again,
Karen

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{quote:title=http://discussions.apple.com/thread.jspa?messageID=9070834&#9070834:}{quote}
Quote:
Re: Does Keynote Import Flash SWF Files?
Posted: Feb 27, 2009 8:40 AM in response to: Scot Walker
Reply Email
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Complete list of changes
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Logo “AlternativaPltaform” has been updated.
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ADOBE FYI: Getting Adobe Tech Support for Flash Player problems

ALL:
I wanted to take a second to remind everyone here (and
incoming new users) that this forum and most of our other forums
are currently for user-to-user discussions of Adobe products, and
are not an official customer support channel for Adobe. If you need
direct assistance from a support agent please contact Adobe
support.
Flash Player installation help is available via web case only
at
Flash Player
Support. No phone or chat support is available. An AdobeID
login will be required, which is easy to set up.
If at any moment you feel that your Flash Player webcase is
not being handled correctly you have the ability (via the web case
portal that you'll see after logging in) to request an escalation
or provide feedback to the agents. And I encourage you to do so.
You can also re-open a case that may have been incorrectly closed.
If you are a Flash developer experiencing a Flash Player
related issue or an issue with existing content not playing
correctly as the result of a security update please contact support
via
http://www.adobe.com/support/flash.

Hi Bentley,
I just noticed something. The link that I pasted, to your
post, does not work either. I noticed why, however, and it seems to
be why the link in your original page does not work, and why the
link in my post that goes to your post does not work.
It seems to be that if a link has a period after it (i.e., if
it is at the end of a sentence), the period is incorrectly included
in the "real" link. Somehow, whatever mechanism that processes the
post has a mini bug in it.
If you go to the link that is results in "Sorry, this page is
not available", and look up into the browser address bar, you will
see the period there each time.
I just thought that I would point this out, too, so that the
web techs in charge of the workings of the forums could look into
it.
Here is the original link, without a period after it, to your
original page.
http://www.adobe.com/cfusion/webforums/forum/messageview.cfm?forumid=44&catid=184&threadid =1400586&enterthread=y
Thank you again,
Karen

Customer request: better support for Flash-heavy web sites!? Feasible?

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