Customer Review on CS 5.5 Update, Will Adobe listen to 'em ?

Adobe Creative Suite 5.5 - EXPENSIVE & without substance
When I upgraded to 5.0, I paid $400. Okay, all the programs EXCEPT Acrobat Pro were updated. Adobe sent an old version. I called them. Sorry, they said, you only get the old version. I mentioned that I had paid for a full upgrade. Sorry was the response.
I was pretty annoyed. When I pay so much for an upgrade I expect it to be a full upgrade.
Adobe then announced it would do interim upgrades as well as full upgrades. They announced 5.5. Okay, I purchased 5.5 for another $400. I called them previous to this and asked why I had to pay another $400 to get a 5.5 version when I already owned 5.0. They indicated that that's how it was and they would be putting out interim upgrades every 1 1/2 years. Okay, this came out a little less than a year after 5.0. I mentioned this. The Adobe Rep had nothing to say. Fine. I installed the upgrade and to my surprise, only a couple of programs were upgraded to 5.5. The rest were updated only to 5.1. I called Adobe and they said, sorry, that's how it is. Fine. So now, I pay another $400 for a half upgrade and I don't even get a full set of programs.
I installed. Errors in the installation. I called Adobe. Bad disks they said. Try it on another machine. Fine. I did and it installed ok. Bad disks? hmm.
I now started processing some jobs. I created a PostScript file from InDesign. Instead of instantly creating this file, it took almost 20 minutes. That was odd. I went to Distiller to Distill. That took way longer than normal as well. Ok. now that I know, I'll just allow extra time.
I looked at the epub export from InDesign. hmm...easier than the 5.0 version. Super. I set up an epub, then went in to Adobe Digital Editions to open it. Oops, no table of contents, even though I had created one. I guess nothing much changed from 5.0 to 5.5 in this functionality.
Speed of processing has always been a problem with InDesign, since they use the kludgie Adobe Illustrator interface. Golly, with these versions running so slow, it's going to take me even longer to process my jobs.
Now, keep in mind that I do use InDesign, but three things will keep me from using it actively. 1. COST, 2. SPEED 3. FUNCTIONALITY.
The cost thing is the worst. I just can't afford Adobe's prices. The operation speed is horrifically slow. The functionality, well, some of it works but not what I'm trying to do.
How Does InDesign Compare to Other Software?
Slow Operation, Considerably more expensive. Lack of efficient functionality in electronic formats and web formats.
QuarkXPRess 9: Easy to use, nice epub export, awsome app building capabilities.
Comparison/Review Continued...
I only will use InDesign when I have to.
Are You Still Using InDesign? No
If no, what desktop publishing software do you use? QuarkXPress
Would you recommend this to a friend?
Yes
SOURCE: http://desktoppub.about.com/u/reviews/indesign/Adobe-InDesign-User-Reviews/Adobe-Creative- Suite-5-5---EXPENSIVE-without-substance.htm

KavinKannan wrote:
...When I upgraded to 5.0, I paid $400. ...I purchased 5.5 for another $400...
...I just can't afford Adobe's prices.
It seems that you have proven that you can afford Adobe's prices or else you would not have paid them.
My head is spinning from the cluelessness presented in the first section of your post but I see you might have a reasonable concern in the latter half regarding the functionality of software.
You have the option of posting full details of your problem in that specific software forum... or you can rant here in this general design forum with no effect on anything.

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scalo wrote:
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