Customer service has one solution for my problem
My Cisco 4335 STB has been experiencing all of the usual issues reported here and on other forums.
1) Caller ID has never worked (I've run the troubleshooter and rebooted many times. I see the test message caller ID, no joy displaying during a test call)
2) Random reboot of STB (this has decreased slightly but is still occurring weekly), and everyone's favorite problem
3) STB is intermittently slow to respond to commands from remote. This has increased in frequency and is driving us insane. The only solution we can find is to use the Verizon remote control app on my phone or tablet.
The only solution Verizon can offer is a new STB. This is not an option for us as we currently have hundreds of hours of new shows and movies saved to the dvr and external HD.
I've seen other users report the problems are improving, I'm hoping to see improvement soon myself. I've only been with Verizon for 6 months and I'm happy with the level of service so far.
What you need to do is have someone at verizon reboot your services as there may be a glitch that exists where verizon will first have to run their tests on their end on your home to make sure that everything is ok where if all is well then they can reboot the services where what will happen is that initially there will be a slow response between the remote and the box but give it some time then all will be fine. I too had that issue and verizon rebooted it at night where in the morning all was well. It is an odd issue where it can be repaired without you getting rid of your box and losing all of your shows that were taped. Now as far as getting someone from verizon on the phone to help you out with this problem that is a whole orher conversation. Good luck with trying to get someone on the phone without waiting at least 2 hours to talk to them.
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Does anyone has a solution for this problem?
Since I updated to iOS 6 sometimes my keywords did not work.
I always have to restart my iPhone to have it work.
It's ridiculous to always restart my phone.
If you also have this problem you can repost + give some tips.
Thanks and greetings,
Max LouisHi Alo816,
I'm sorry to hear you are having such extensive issues with Messages on your iPhone. If you continue having issues sending or receiving Messages, you may find the troubleshooting steps outlined in the following article helpful:
iOS: Troubleshooting Messages - Apple Support
If you continue to have issues with Messages after that troubleshooting, especially if it is still having or crashing, you may want to make sure you have a current backup of your data in iTunes, then try restoring your iPhone to factory settings and testing it in that default condition to see if the issues persist before restoring your data. You may find this article useful:
Use iTunes to restore your iOS device to factory settings - Apple Support
Regards,
- Brenden -
I have a problem openning my Itune home, I'm getting unknown error 0x80090308, any body has a solution for this problem
hi marco
I found the problem. Do you have other wi-fi (w-lan) like repeater or tv-transmitter or d-link etc. if yes, please disconnect them once and try again after restarting the time-capsule resp. change the channel if you can to another one. then it should work again.
@ home i have a tv-transmitter via wi-fi and indeed, i changed the channel from 1 to 6 or something like that, then the iphone worked again. -
Please help customer service has done NOTHING for
I have had my creative zen micro player for about 8 months and having problems with it...When I put in the battery it won't work, but if I move it around to different spots it works for about 2 seconds and turns off. It has a full charge becaue if I hold it in that position it stays on and you can see the full battery. I've tried everything, I e-mailed customer service, but got nothing so I'm hoping that someone out there will be able to help me. I'm about to die without music .
DakotaI sympathize with you not having any luck with Customer Service. I have had a long standing issue with them (I sent off email number 54 this morning). I have tried to escalate the problem by requesting the name of the Australian manager (I have asked in writing for this times) but every time they ignore my request. I am on my second Creative Zen Micro which is riddled with faults - just like the original unit. I have spoken to a representati've of customer service on the phone and he promised certain action but has failed to deli'ver (that was 55 days ago). Hopefully someone in Creative, maybe the Australian manager, will read this and help resolve my problem. Do not give up the fight... I'm not.
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For the second time this week i don't get any sound from my iPad 2. Who has the solution for this problem?
Check your settings. The iPads have a small switch on the right edge. It can be used as a rotation lock to keep the screen from automatically reorienting itself as you move around, but you need to have the tablet’s settings configured properly. That same switch, right above the volume buttons, can also be set to function instead as a mute button to silence certain types of audio.
If the switch is set to work as a mute button, you can change its purpose to “screen-rotation lock” by tapping the Settings icon on the home screen. On the Settings screen, tap General on the left side, and on the right side of the screen flick down to “Use Side Switch to.” Tap to select Lock Rotation or Mute to set the button’s function. Even if you set the side switch for your preferred use, you can still mute the Mini or lock the screen. Just double-click the Home button, and when the panel of apps appears along the bottom edge of the screen, flick the row from left to right with your finger. Tap the icon on the far left side of the row to either lock the iPad’s screen or mute the iPad’s alerts, notifications and sound effects. Music, podcasts and video are not muted unless you turn the volume all the way down.
http://www.atreks.com/app-no-sound-on-ipad-4-%E2%80%93-what-to-do/
Cheers, Tom -
My display has quit working. Does anyone have a solution for this problem?
I have had my Verizon Jetpack MiFi 5510L for a couple of months now. It has worked fine until a few days ago the display on it started looking strange and now has finally gone blank. Does anyone have a solution for the problem?
You can do both, whatever is more convenient to you. As long as VZW gets its hands on the old device you will be good to go. Replacements under the warranrty require the user to turn in the old device to VZW. If your old device is not returned then you will be charged a fee for an entirely new device. Purchasing a tracking number for a shipment of this kind would be a good idea if you choose to send it in. Otherwise dropping it off at a store is the safest route you can take.
I would suggest contacting VZW phone support on this one and running through your options. The VZW phone rep can coordinate a delivery to your local VZW store if they do not already have one in stock. You can also turn in the old device in person to rule out any non-returned device fees. -
I can't renew my plan. It always say"There was a problem processing your order, please contact our Customer Service team on 30714922 for assistance."
I can't find my payment info and renew button. Please help me!In this forum, we can't help with purchasing issues.
My suggestion is to call that phone number. -
For last one month I am facing problem in watching online videos on my iPod touch. It is opening or can say loading the online videos. Earlier it used to be work absolutely fine. Any solution for my problem.
For last one month I am facing problem in watching online videos on my iPod touch. It is not opening or can say loading the online videos. Earlier it used to be work absolutely fine. Any solution for my problem.
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i used to have an app store and lost it and i created a new one and i can not update the iphoto app on my macbook pro because it was updated with the old account, is there a solution for this problem?
Content and Apple IDs -
Content is forever tied to the Apple ID that bought it. Apple does not transfer content from one Apple ID to another. Apple does not merge Apple IDs. You will never be able to access your content bought with one Apple ID with a new Apple ID. -
There has been no signal in Springdale, UT for hours today. there is no way to contact Verizon (Calling or Web Chat). Service has been deteriorating for the past two years in the area. Worse fact is no one at the company seems to care. Right now the immediate issue is no service. I cannot do business this way.
You used the data. Verizon can not see what it was sued for. However your phone can see whats apps used the data. go to settings-data usage- there will be a place that says data usage cycle. line the dates up with your cycle. then there will be a bar graph below that extend bother white bars one all the way to the left and one all the way to the right. after those are extended below that will be a list of apps, there should be one that used over 2 gb and that will show you what app used that data in her purse
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Need a Forum For Poor Customer Service Issues, Like Yelp For Verizon.
Has the customer service been getting worse since there has been less competition for Verizon and because they have the backing of Google? Are they getting swollen heads that make it hard to have any sort of common courtesy? I felt like I was dealing with comcast the other day, not Verizon. I have ONLY been with Verizon because of the customer service. If that starts to disappear, at&t might be in my near future. My dad has them and he has no problems with customer service. I've never had problems with verizon ever. Until now. I would love to be able to get the persons name and customer rep number and report on a forum somewhere about my experience. Just to see if it was me or if this person needs to be fired. Does something like that exist? Oh and of course, vice-versa.
Just hop on over to Google and try and find the names of some key players at VZW and search for their contact info. It took me every bit of a minute to google and find the website people. It has the name of some key folks and contact info...send them an email and voice your concerns. Will it help...who knows...but at least you'll feel better knowing you tried... Good luck with whatever issue you're having with VZW...
Executive Biographies - Verizon -
Hi!
Did anyone happen that AppStore simply disappear?
Have anyone a solution for this problem?
thanks! bbjHi.
Do you mean that App Store has disappeared from the Dock? If so it'll still be in Applications. Select it in Applications, when it opens in the Dock move it one or more places, it will then stay there to access next time you want it.
If you don't mean the above, see if you have accidentally moved the application to the Trash.
Good luck,
Adrian -
what is the difference between Safari 5.1.7 and 5.1.10?
I can not log on to my website, so that their customer service has said that they are using Safari 5.1.7, and I use 5.1.10 (which I have installed on my computer, Mac)Might be the security fixes > Safari 5.1.10 for Snow Leopard
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Help Me.
What is the best solution for this problem ?Encore is activated when you activate Premiere Pro... so, as Stan asked, how did you install P-Pro?
Ask for serial number http://forums.adobe.com/thread/1234635 has a FAQ link
-and a fix for Encore http://forums.adobe.com/thread/1421765?tstart=0 in reply #7
-plus more Encore http://helpx.adobe.com/encore/kb/cant-write-image-fie-larger1.html -
I bought my iphone 5 in Houston on May 15 2013.
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Philip CouridisiPhones purchased in the US are NOT guaranteed to work with 4G bands outside of North America.
For what crazy reason did you purchase an iPhone in the US if you live in Greece? If your phone needs servicing, it will have to be brought back to the US. You cannot get that phone serviced in Greece.
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