Customer service in Indonesia can not connect

i already buy Lenovo G430 145 less than a month ago. in the warraty card there is a phone number for customer service in Indonesia 001 8030 601 2003 toll free. i try to call that number because i have alot of questions about my laptop and warranty procedure. however i cannot connect to that number at all.and then i search in lenovo site, the phone number still same.
is there another number for Lenovo Indonesia Customer Service? can somebody solve my problem?
thanks before.
==Faisal Indonesia==

Hi,
I don't really understand your HA configuration. Is this a 2 nodes cluster ? If yes why is there only one alias.
I use a SAP R/3 4.7 system running on a Windows 2003 MSCS cluster.
We have 2 DNS aliases for it : one for the SAP CI and one for the Oracle database.
Each of these 2 DNS aliases has its own virtual IP address.
example : sapalias.domain.xx for SAP CI
                dbalias.domain.xx for oracle DB
The icm/host_name_full parameter is set to sapalias.domain.xx
To be able to use BSP applications, we have to use the FQDN in the URL.
Like : http://sapalias.domain.xx:port/sap/bc/bsp/sap/z_mybsp
On a dual stack system, usually you use the ABAP HTTP port in all URLs and it is the job of the ICM to direct the processing to the abap stack (all URLs beginning with /sap) or to the java stack (all other URLs).
Regards,
Olivier

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