Customer statement issue - reg.

Dear All,
When the user executes f.27 to print customer statements in a batch, the statement with negative balance is picking up positive balance from the previous invoice with positive balance. When i tried the same for different customers I didnt get any error. Kindly advice me in this regard.
Regards,
P.Krishna Chaitanya.

Dear P.Krishna Chait...
please check your corespondence under control tab .(what you given is it relevant to your requirement. mostly we use SAP06 account statement
Regards
shankar

Similar Messages

Receivables Customer Statement Issue

Hi,
While running customer statements the total amout due for the month doesnot considering the unapplied receipt amount for that customer.
For example the customer statement due is $400 and there is a unapplied amount $100 for this customer . But still the total balance due comes as $400. The client wants it to show as $300.
Is there any set-up we need to change while running the customer statement program?.
Appreciate any pointers..
Thanks,
Robert

hi,
the amount $100 is unapplied status.
customer balance is due $400
without applying the balance of $100 it wont affect the customer balance.
Regards,
Srikanth

Customer Statement Report converted from PLD to CR - extra datasource issue

Hi All,
We've come across an issue where we have used the Crystal Converter to convert a PLD layout of the Customer Statement (Collection) Report to a CR layout (done via CR 2008 using the 8.8 standard integration).
The layout converted fine and we've got most standard fields working and showing the correct values etc. However we had a requirement to also bring in the Original Document Amount into the layout (which is not a standard PLD field unfortunately!) and we had to do it via an extra datasource based on a pretty straightforward view we created in that company database - which contained columns CardCode, DocName (which was the transaction type + number e.g. IN 12345) and of course, DocTotal.
We then added the datasource (via ADO connection) and linked the DocName to the Reference field that is already present in the standard layout and contains the same data as our cutom DocTotal - and remarkably, this actually produced the correct results - i.e. we managed to get the Original Document Amount to appear in the lines of the statement together with the open invoice balance, reference, posting date, due date etc - however this seems to affect the other areas of the layout - and we lose the header and footer information completely; whilst retaining only the lines level information.
We've tried a few things such as linking the CardCode to a header field as well but it doesn't seem to bring the rest of the layout back. So in a nutshell, as soon as we bring that extra field in from the added datasource, we get the correct original document amount appearing in the lines but that's all we see in a print preview - the line level data of the statement. The header and footer information disappears.
And here is the big question - any thoughts on this and has anybody experienced a similar problem in an integrated CR? We think it may possibly be due to the extra datasource - perhaps the 8.8 - CR integration doesn't know how to handle the additional datasource AND it's own standard datasource (which is referencing the PLD fields) properly yet?
Thoughts please because I'm sure this will turn into a common issue sometime soon.
Edited by: Mohsen Qureshi on Jul 2, 2010 11:04 AM

Hi Mohsen,
Perhaps you are able to help me.
I have successfully converted the SAP system 'Customer Collection Report (One Page per Customer)' PLD into Crystal using the Crystal converter. I now run my customer ageing report in SAP, however, when i print preview the Crystal layout, the "detail" section of the report repeatedly displays the "text" label of each field. I'm assuming this is because the system PLD for the collection report, does not use database fields for the detail/repetetive area - instead it uses text fields to pull through fields such as document no etc etc.
I would have throught that a crystal conversion from an untouched system layout would have worked, but it hasn't.
My question - Did you have to perform any additional work to the crystal report after the conversion?
Any suggestions or tips on how to get the system would be greatly appreciated.
Thanks in advance,
George Kantzavelos

Customer Statement Report- Issue

Hi guys,
I am working on customer statement report in xmlp.
client requirement is to view the data as "SEPERATE SHEET SHALL BE PRINTED FOR EACH INVOICING CURRENCY.
I have G_Statement for header and G_statement_lines for main body lines.
For different currency like USD, GBP, I am able to get separate tags for G_statement and G_statement_lines based on the currency.
How do we acheive this in RTF template to display the datas based on each invoice currency?..
For e.g If USD currency, I need to display the datas in separate sheet.
If GBP currency, I need to display the datas in separate sheet.
welcoming your advice.
with regards
Ram

Hi pradeep,
Below are the same code which i am getting for customer statement report.
First LIST_G_STATEMENT is for GBP currency statement details
and second LIST_G_STATEMENT is for USD currency statement details.
How do we achive this to display each currecy statement in separate page.
please help on this..i have nt come accross this kind of issue.
1.) <LIST_G_STATEMENT>
<G_STATEMENT>
          <CUSTOMER_ID>1057</CUSTOMER_ID>
<SITE_USE_ID>1067</SITE_USE_ID>
          <STATEMENT_TYPE>BILL_TO</STATEMENT_TYPE>
          <TOTAL_AMOUNT_DUE>300</TOTAL_AMOUNT_DUE>
<CURRENCY_CODE>GBP</CURRENCY_CODE>
<LIST_G_AMOUNT_DUE>
<G_AMOUNT_DUE>
          <SORT_TRX_DATE>25-SEP-07</SORT_TRX_DATE>
<SORT_INVOICE_NUMBER>2030</SORT_INVOICE_NUMBER>
<TRX_SEQUENCE>2024</TRX_SEQUENCE>
<LIST_G_LINE_CLUSTER>
     <G_LINE_CLUSTER>
     <INVOICE_NUMBER>2030</INVOICE_NUMBER>
<TRX_DATE>25-SEP-07</TRX_DATE>
<TRANSACTION>Invoice</TRANSACTION>
<DUE_DATE>30-NOV-07</DUE_DATE>
<AMOUNT_DUE>300</AMOUNT_DUE>
<TRX_AMOUNT>300</TRX_AMOUNT>
</G_LINE_CLUSTER>
</LIST_G_LINE_CLUSTER>
</G_AMOUNT_DUE>
</LIST_G_AMOUNT_DUE>
</G_STATEMENT>
2.) <LIST_G_STATEMENT>
<G_STATEMENT>
          <CUSTOMER_ID>1057</CUSTOMER_ID>
<SITE_USE_ID>1067</SITE_USE_ID>
          <STATEMENT_TYPE>BILL_TO</STATEMENT_TYPE>
          <TOTAL_AMOUNT_DUE>300</TOTAL_AMOUNT_DUE>
<CURRENCY_CODE>GBP</CURRENCY_CODE>
<LIST_G_AMOUNT_DUE>
<G_AMOUNT_DUE>
          <SORT_TRX_DATE>25-SEP-07</SORT_TRX_DATE>
<SORT_INVOICE_NUMBER>2030</SORT_INVOICE_NUMBER>
<TRX_SEQUENCE>2024</TRX_SEQUENCE>
<LIST_G_LINE_CLUSTER>
     <G_LINE_CLUSTER>
     <INVOICE_NUMBER>2030</INVOICE_NUMBER>
<TRX_DATE>25-SEP-07</TRX_DATE>
<TRANSACTION>Invoice</TRANSACTION>
<DUE_DATE>30-NOV-07</DUE_DATE>
<AMOUNT_DUE>300</AMOUNT_DUE>
<TRX_AMOUNT>300</TRX_AMOUNT>
</G_LINE_CLUSTER>
</LIST_G_LINE_CLUSTER>
</G_AMOUNT_DUE>
</LIST_G_AMOUNT_DUE>
</G_STATEMENT>
with regards
Ram

Customer statement PLD issue

Hi Experts,
I have a client who need to run the Customer Statements for specific dates in the posting date selection. When this is done the Prior Balance is not included in the total or the aging at the bottom. I see this is true for PLD and Crystal.
Is this just system behaviour, the prior balance only showing at the top, or should this be included in the total and aging as they are use to in other software?
Thanks for your insights,
Marli

Hi Marli,
This is the norm of B1. Your client should be able to get used to it soon.
Thanks,
Gordon

Currency Issue - Customer Statement

Hi All
Iu2019m looking for help I have a client that is trading in different currencies, system currency is R and their Bank is USD customers buy in different currencies e.g. Euro, USD, HK$ and in order for this to work from a banking perspective we needed to make the business partners all currencies but this is playing havoc with my customer statements.
Whatu2019s happening is that the system shows the account balance correctly it shows the invoice with the local value (Ru2019) and the foreign value (USD) as it was posted on the day but when running the customer statement it revalues the foreign value (USD) with the exchange of that day, the customer get his statement and the amount doesnu2019t match the invoice.
I understand that what its doing is correct in a way being that the system currencies is Rand but is there some way that one can have it pull through the amount as it is on the invoice without the revaluation.
Thank you
Ronald

Hi Ronald,
The customer statement will show the FC open balances according to the current date's exchange rate as these documents are open and are still be be settled.
As these documents needs to be settled, therefore it will show the balance to be set off at the current date.
You can refer to the Note No. 1225922, regarding the explanation on the same.
Regards,
Jitin
SAP Business One Forum Team

Customer statement per date

Hi Gurus,
Client required customer statement on particular date not period wise. i have got customer period wise balances in table KNC1 & KNC3. but i required the date wise opening & closing balance?
In SAP i have got the table carry forward balance as period wise.
I have to carry forward the particular date closing balance to the next date as opening balance. please suggest me the table & field which help me to work out this issue?
Warm regards,
Dhananjay Rahane.

Hi
You can get this in standard report, through the report for customer line items in Local Currency. The same is available under Information System in AR under Line item Reports. If that does not suffice your reporting requirements, you can pick the data from FAGLFLEXA (Only if you are on New GL) and BSEG combination. Take help of you ABAPER for the same.
Regards
Sanil Bhandari

Balance Brought Forward Customer Statement

Hi there, everyone
Our company would like to print customer statements in a balance brought forward format. By "Balance Brought Forward" I mean that the statement starts with an Opening Balance (being the previous month's closing balance), then reflects all receipts (not applications), invoices, credit memos, debit memos, adjustments and discounts and then totals to a closing balance. It would also be ideal if a payment schedule could be printed detailing what portion of the final balance is due on what dates.
We are still on 10.7NCA, so if this functionality is available in 11 or 11i, please will someone let me know. Otherwise, if there is anyone out there who has done this, please can you send me some pointers.
Regards
Mark

Hello,
This issue should be solved in 2007 A / 2007 B version. Please clarify to which version you are referring.
Thanks for the input.

Customer Statement and DI API Invoices

Hi,
We are running SAP Business One 2007A PL5.
We have a number of invoices that have been created by the DI API used by the Radio Beacon/SAP interface. These invoices are not appearing on the customer statement.
The only noticable difference in the OINV table is that these invoices have a data source of 'O'.
It seems the statement is not recognising invoices with a data source of 'O'.
Has anyone else experienced this issue or have a fix for it?
Also, we have some invoices that have 'A' for Auto Summary... out of interest, what is this exactly?
Thanks,
Michael

Hi Michael,
I am not sure what the issue is, however, there has been quite some changes to the ageing and reconciliation functionality from version 2005 SP01 to 2007, the main change between these 2 versions is actually the ageing and the reconciliation functionality. So there might be something missing in the Invoices. Also, PL5 is a pretty early version of 2007.
Question 1 - are they appearing on the Customer Account Balance as it is opened from the BP Master Data?
For the data source 'A', I think it stands for the 'Document Generation Wizard'.
Thanks,
Jesper

Customer statement total

Hello SAP Gurus
I have an issue in A/R support:
Client wants to have a report that shows the total of all customer statements(f.27), they run f.27 everymonth for a set of customers, and they need a report the shows the total of this activity.
I thought of using FBL5N or S_ALR_87012173 but the problem is when they run customer statements they run it for specific period of time for eg: 10.03.2007 to 10.04.2007 whereas in FBL5N and S_ALR_87012173 we don't have that option of giving date range. Though 'Open at Key Date' option is there which will bring all the open items upto that date.
Please give me any ideas how to resolve this issue, Is there any chance by using Dynamic selections in FBL5N, I am not sure of course......
Thanks for your help

Hi,
You can use FBL5N. In the dynamic selection you can choose the posting date range you want and in the key date for clearing, you can give the date on which the report you are looking for. This will give you all between that posting dates, open on that key date.
Hope you can do it now.
regards
Krishnan

Customer Statement Report

Hi All,
When running customer statement report in AR its not displaying any data.Instead of that showing blank output. As per the report parameters it must be shown output datas.
If anyone give a solution to view output data in Customer Statement report then it will be more useful.
Version & Files Used:
Apps R12.1.1
Report Type = XML
RTF Name = ARICUSTMT_DTL_en_US.rtf
Data Template Name = ARSTMTRPT.xml

Hi pradeep,
Below are the same code which i am getting for customer statement report.
First LIST_G_STATEMENT is for GBP currency statement details
and second LIST_G_STATEMENT is for USD currency statement details.
How do we achive this to display each currecy statement in separate page.
please help on this..i have nt come accross this kind of issue.
1.) <LIST_G_STATEMENT>
<G_STATEMENT>
          <CUSTOMER_ID>1057</CUSTOMER_ID>
<SITE_USE_ID>1067</SITE_USE_ID>
          <STATEMENT_TYPE>BILL_TO</STATEMENT_TYPE>
          <TOTAL_AMOUNT_DUE>300</TOTAL_AMOUNT_DUE>
<CURRENCY_CODE>GBP</CURRENCY_CODE>
<LIST_G_AMOUNT_DUE>
<G_AMOUNT_DUE>
          <SORT_TRX_DATE>25-SEP-07</SORT_TRX_DATE>
<SORT_INVOICE_NUMBER>2030</SORT_INVOICE_NUMBER>
<TRX_SEQUENCE>2024</TRX_SEQUENCE>
<LIST_G_LINE_CLUSTER>
     <G_LINE_CLUSTER>
     <INVOICE_NUMBER>2030</INVOICE_NUMBER>
<TRX_DATE>25-SEP-07</TRX_DATE>
<TRANSACTION>Invoice</TRANSACTION>
<DUE_DATE>30-NOV-07</DUE_DATE>
<AMOUNT_DUE>300</AMOUNT_DUE>
<TRX_AMOUNT>300</TRX_AMOUNT>
</G_LINE_CLUSTER>
</LIST_G_LINE_CLUSTER>
</G_AMOUNT_DUE>
</LIST_G_AMOUNT_DUE>
</G_STATEMENT>
2.) <LIST_G_STATEMENT>
<G_STATEMENT>
          <CUSTOMER_ID>1057</CUSTOMER_ID>
<SITE_USE_ID>1067</SITE_USE_ID>
          <STATEMENT_TYPE>BILL_TO</STATEMENT_TYPE>
          <TOTAL_AMOUNT_DUE>300</TOTAL_AMOUNT_DUE>
<CURRENCY_CODE>GBP</CURRENCY_CODE>
<LIST_G_AMOUNT_DUE>
<G_AMOUNT_DUE>
          <SORT_TRX_DATE>25-SEP-07</SORT_TRX_DATE>
<SORT_INVOICE_NUMBER>2030</SORT_INVOICE_NUMBER>
<TRX_SEQUENCE>2024</TRX_SEQUENCE>
<LIST_G_LINE_CLUSTER>
     <G_LINE_CLUSTER>
     <INVOICE_NUMBER>2030</INVOICE_NUMBER>
<TRX_DATE>25-SEP-07</TRX_DATE>
<TRANSACTION>Invoice</TRANSACTION>
<DUE_DATE>30-NOV-07</DUE_DATE>
<AMOUNT_DUE>300</AMOUNT_DUE>
<TRX_AMOUNT>300</TRX_AMOUNT>
</G_LINE_CLUSTER>
</LIST_G_LINE_CLUSTER>
</G_AMOUNT_DUE>
</LIST_G_AMOUNT_DUE>
</G_STATEMENT>
with regards
Ram

MLUNXSND sends customer statements as .dat or unreadable pdf

Hello Group,
We are turning off our old MS Exchange server as we are moving to a MS
Exchange 2003 enviroment so the SXC connector that we have been using will no longer be supported. Our SAP system is R/3 4.6C.
We have implemented the Internet Mail Gateway using
MLUNXSND on the iSeries and most emails are being sent correctly except
customer statements from transaction F.27. The statements are sent out,
but they arrive in the recipients inbox as a ".dat" file instead of the
".pdf" file that they are supposed to be in.
The Internet Mail Gateway (IMG) node is setup to support the following
formats:
PDF
RAW
TXT
and uses device type ZPDF1 that we have setup to allow the PDF conversion.
These customer statements are being sent out correctly in PDF format
using the SXC connector, but they just aren't working with the IMG
MLUNXSND program. We have also tried the MLUNXSND2 program and patched to the latest version (22).
Any assitance with this would be greatly appreciated.
Many thanks,
Steven

Just an update to this in case any of you have experienced this same issue.
As mentioned we have been having some problems implementing the SAP Internet Mail Gateway for sending messages out of R/3 4.6c, more specifically sending larger size PDF attachments. They are getting converted correctly by SAP; however, they are getting sent out in an unreadable format. With the help of SAP and their access to previously opened customer issues, they have indicated that this problem has been solved on the iSeries in the past by increasing the message split size on the POP server.
We increased this to NOMAX for the time being to see if it resolves the problem which it did. The command is CHGPOPA MSGSPLIT(NOMAX)
With regards,
Steven

F-27 customer statement For progremme the default form set is missing

Hi all,
Can anybody solve me the error while running customer statement F-27 iam getting the error is for "program default form set is missing".I have checked all the configuration settings in correspondence,But i am able to identify the error.We are using SAP standard program (RFKORD10) and form also (Z140-ACC_STAT_01).For company code we have assigned program and form also.
If anybody can solve the issue really i appreciate them.
Thanks & Regards,
Vasu.

Hi,
Here are answers of your questions:-
Questions:
1. How to convert PDF file per customer .
A. Get spool id per customer and use FM CONVERT_OTF_2_PDF or CONVERT_OTFSPOOLJOB_2_PDF or 'CONVERT_ABAPSPOOLJOB_2_PDF' SAPSCRIPT to PDF for conversion.
2. How to split the spool request for per customer .
A. This you have to design in your driver program and club your spools for particular customer.
3. Script converted PDF file how to place in application server.
A. You have to use destination for PDF as file name and then use Open dataset for output to keep it on application server.
Regards,
Gaurav

Receivables Customer Statement report

Hi Friends,
I am an Oracle finance functional consultant. I got into an issue in regards to Receivables Customer Statement report in Oracle Receivables, when i run this report for one customer, i can see the ON ACCOUNT receipt amount as one of the lines in the report. But, for another customer, when i run this report, i can see the ON ACCOUNT receipt amount included in the total amount, but not one of the lines. Can someone please help me knowing the reason behind?
Thanks in advance..
Regards,
Venkat

Hi;
I suggest close your issue here as answered than move your issue Oracle Discussion Forums » E-Business Suite » Financials which you can get more quick response
Regard
Helios

BP reference not printing on customer statements

Hi,
We are facing this issue on one of our customer installation. When we print Customer statement for multiple customers, it does not print "BP reference no." however if you run the statement one customer at a time it prints the "BP reference no". They are using SAP 2007A PL 42.
Any help on this would be much appreciated.
Regards
Dave

Hi,
Please check Note No. [1248669|https://websmp130.sap-ag.de/sap(bD1odSZjPTAwMQ==)/bc/bsp/spn/sapnotes/index2.htm?numm=1248669] regarding the issue mentioned by you.
Hope it helps.
Kind Regards,
Jitin
SAP Business One Forum Team

Customer statement issue - reg.

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