Customer statements do not tie to to other transactions

Hi,
The Customer Statements (ZFCS), Customer Balances (F.23), Customer Line Item display (FBL5N) and Aging Report (Z_AGING) should all tie. They do in PRD now. A document number with a Invoice reference does not show up in ZFCS. This is a partial payment. This Invoice reference doenot have an original document. The other documents do tie.
The impact is that the customer statement balance is overstated. Please advice how to get thatdocument number in Customer Statements.
Regards,
Lohitha

Similar Messages

Customer Statements do not tie up to other Transactions

Hi,
The Customer Statements (ZFCS), Customer Balances (F.23), Customer Line Item display (FBL5N) and Aging Report (Z_AGING) should all tie. They do in PRD now. A document number with a Invoice reference does not show up in ZFCS. This is a partial payment. This Invoice reference doenot have an original document. The other documents do tie.
The impact is that the customer statement balance is overstated. Please advice how to get thatdocument number in Customer Statements.
Regards,
Lohitha

Before going out & purchasing a new keyboard.......
If your one year warranty has not expired and/or you have the Apple Protection Plan I would call Apple & see if they will send you another keyboard.

How do I find customer exits quickly using SE80,SE81 or other transactions?

Hello all,
Is there a way of using SE80 or SE81 or any other transaction for that matter, to quickly find customer or user exists being used within a given program rather than doing a global search for CALL CUSTOMER within the program? Example, transaction EG31 (Installation Full) which runs the program SAPLE30D.
In SE80 there seem to be no reference to user or customer exits. As for SE81 I was unable to relate SAPLE30D with an application component, or at least I don't know how to do it.
In the Repository Info System (SE81 also) there is a reference to customer exits, but, you MUST know which project is tied to your program, otherwise you'll be chasing your tail!
I guess you can say the easiest way would be to do a global search in the program using the CALL CUSTOMER key words.
Well, I tried that too. The first set of results pointed to INCLUDES which turned out to be empty exits! That is, no code. So, by pure chance and unknowingly, I stumbled upon a customer exit which was the source of my errors. How I did it, I cannot remember. But the problem is that this exit was hidden in a program which was called by SAPLE30D at a later stage.
So, all this searching took a long time and more importantly, it was a lucky find. Not a methodic approach.
So the question is: How do I find customer exits quickly using SE80, SE81 or any other transaction for that matter?
Your help is greatly appreciated.

edited
Edited by: abhinay chelamcherla on Feb 24, 2008 9:49 AM

Routes from BGP network statements are not tagged same as other BGP routes?

I have a question if BGP treats the routes it advertised by using the network statements the same way as the routes it learned or redistributed.
Here is what I did:
bgp 65113
network 1.2.3.4 mask 255.255.255.0
redistribute static route-map STATIC_INTO_BGP
ip route 1.2.3.4 255.255.255.0 null0
ip route ....
route-map STATIC_INTO_BGP permit 10
match ip address prefix-list STATIC_INTO_BGP
set community 65113:100
I had all the static routes, including the one to null0, in the prefix-list STATIC_INTO_BGP. So those routes could be tagged with the community value.
I found out that all the routes in the prefix list were tagedd correctly except for the one to null0 (the one advertised by the BGP network statement). I had to create a seperate prefix list just for this route and add to the route map to have it tagged correctly.
So my question is: is this how BGP supposed to function or did I do it incorrectly?
Thanks a lot
Gary

Thanks all for the help. I agree that if the static route is redistributed into BGP, there's no need to have a BGP network statement again.
How about this scenario:
I have a static route:
ip route 1.2.3.0 255.255.255.0 null0
I don't redistribute it into BGP, instead I use a network statement:
bgp xxxxx
network 1.2.3.0 mask 255.255.255.0
I create a prefix list and route map to tag it:
ip prefix-list set-community permit 1.2.3.0/18 le 32
route-map set-community permit 10
match ip address prefix-list set-community
set community xxxxx:100
Would this set the right community for 1.2.3.0/24 (and other length in the range 18-32)? IN thise case, I used a network statement not a redistribution.
Thansk
Gary

AR - Customer Statement - differences when compared with the Aging report

I am running the customer statement (the Print Statement program) 'as of date' say 11-Jun-09, and found that the 'Total Amount Due' for a customer is not agreeing back to the balance displayed on the Aging Screen (Navigation: Collections -> Customer Accounts [Aging butto]) for the customer.
The 'Total Amount Due' on the statement is greater than the balance on the aging report/screen.
It appears that the statement is selecting more receivables transactions (invoices, credit note, payments etc...) than the aging report is looking at. Also the aging buckets on the statement does not tie back to that on the aging screen /report for example the '4 Bucket Aging Report'.
My questions are:
1, Is it possible for the 'Total Amout Due' on the statement to differ from the balance on the aging report/screen?
2, What factors or reasons might cause the above senario to occur?
3, How can one start to investigate this in order to account for such differences?
Ideally what I would like to do is run a sql script that will show what is being selected for the statement 'as of' a particular date for a customer, and another sql that will show the same customer account balance and aging buckets at the same 'as of' date.
And perhaps another sql that would show the same customer open receivable transactions.
Thanks.

Hello.
This query will show you the customer open receivable transactions:
select c.customer_name,
decode(ps.class, 'PMT', 'Payment', 'INV', 'Invoice', 'DM', 'Debit Memo', 'CM', 'Credit Memo') Type,
ps.trx_number,
ps.trx_date "Inv Date",
ps.due_date "Due Date",
ps.acctd_amount_due_remaining "Amount Remaining"
from ar_payment_schedules_all ps,
ra_customers c
where c.customer_id = ps.customer_id
and ps.status = 'OP'
and ps.org_id = &orgID
and c.customer_number = &CustNumber
Octavio

FAGLL03 and FBL5n do not tie

Hello,
Any help on the following question will be most appreciated. I am looking at an FI document. In FAGLL03, I see a value of $257,656.29 for example, but in FBL5n is see a value of $86,277.20 for example not $257,656.29.
The general ledger view and customer details do not tie. We are on ECC 6.0 using New GL and document splitting is active.
GL View going thru FAGLL03
CoCd......PK.....L.item.......Acct....................................Amt in LC (USD).....Amount..........Curr........G/L Acct........Profit Ctr
0001................00001....100000 (Cust Recon).................0.00.......................0.00................CAD........100000...........10
0001................00002....100000 (Cust Recon).................343,933.49-...........89,018.98-......CAD.......100000............10
0001................00003.....100000 (Cust Recon)...............257,656.29.............0.00................CAD........100000............09
0001................00004.....100000 (Cust Recon)................0.00.......................0.00................CAD........100000...........09
0001......17......00005.....100000 (Cust Recon)................112,158,477.97-....116,409,284-..CAD.......100000.............10
0001......07......00006......100000 (Cust Recon)................112,502,411.46.....116,498,303....CAD......100000.............10
0001......40......00007.......800000 (Realized Curr Gain)....0.00.......................0.00................CAD.......800000...........09
0001......50......00008.......800000 (Realized Curr Gain)....665,400.35-...........0.00................CAD.......800000...........09
0001......40.....00009.......800000 (Realized Curr Gain)....407,744.06............0.00................CAD........800000...........09
Entry View going thru FBL5n.................................................................................................................................................................
CoCd......PK.....L.item...Acct....................................Amt in LC (USD).........Amount...........Curr........G/L Acct........Profit Ctr
0001......11..................210300 (Customer ABC)............86,277.20-...............89,018.98-.......CAD......100000
0001......17..................210300 (Customer ABC)............112,158,477.97-.....116,409,284-.....CAD......100000
0001......07..................210300 (Customer ABC).............112,502,411.46.......116,498,303....CAD......100000............10
0001......40..................800000 (Realized Curr Gain)..........0.00.......................0.00...............CAD.......800000............09
0001......50..................800000 (Realized Curr Gain).......665,400.35-..............0.00................CAD.......800000............09
0001......40..................800000 (Realized Curr Gain).......407,744.06................0.00...............CAD.......800000............09
Thanks in advance!
Edited by: Utd4ever on Aug 9, 2010 5:56 PM
Edited by: Utd4ever on Aug 9, 2010 5:59 PM
Edited by: Utd4ever on Aug 9, 2010 6:01 PM
Edited by: Utd4ever on Aug 9, 2010 6:03 PM
Edited by: Utd4ever on Aug 9, 2010 6:05 PM
Edited by: Utd4ever on Aug 9, 2010 6:08 PM
Edited by: Utd4ever on Aug 9, 2010 6:10 PM
Edited by: Utd4ever on Aug 9, 2010 6:11 PM
Edited by: Utd4ever on Aug 9, 2010 6:12 PM
Edited by: Utd4ever on Aug 9, 2010 6:12 PM
Edited by: Utd4ever on Aug 9, 2010 6:13 PM
Edited by: Utd4ever on Aug 9, 2010 6:13 PM
Edited by: Utd4ever on Aug 9, 2010 6:14 PM
Edited by: Utd4ever on Aug 9, 2010 6:14 PM
Edited by: Utd4ever on Aug 9, 2010 6:15 PM
Edited by: Utd4ever on Aug 9, 2010 6:15 PM
Edited by: Utd4ever on Aug 9, 2010 6:16 PM

Hi,
In the general ledger view the documents gets balanced for the profit center wise.
So in your case in general ledger view, the amount 257,656.29 is the balancing figure for profit center 09 (offset of the addition of 665,400.35- and 407,744.06)
And 343,933.49- is for the balancing figure for profit center 10 (offset of the addition of 112,502,411.46 and 112,158,477.97-)
I hope it is clear now to you.
Regards,
Gaurav

Customer Statement with Consolidating BP

If Invoice is posted to Customer who is attached to a Consolidating BP, posting of Invoice is posted to Consolidating BP only and Customer Statement does not show this Invoice for the specific Customer BP except appear in the name of Consolidating BP even if the link to Consolidating BP is removed subsequently. New posting of Invoice to Customer after removing Consolidating BP will be posted to specific Customer but not reflected in Consolidating BP. This has been acknowledged by SAP as a limitation as most payments received is usually payable to Consolidating BP for all related Customers.
Kedalene Chong

Hi Peter
I think there is some misunderstanding as this message is different from the one about Currency.
We need to be able to print Customer Statement by both Consolidate BP and specific Customers related to the same Consolidate BP. Please refer to SAP Message 690264/2007
Kedalene Chong

What is Customer Statement in AR ?

Hi,
Pls tell me what is Customer Statement and how it is differ from Dunning letters ?
Thanks

A Statement gives a Customer complete record of their invoice, debit memo, chargeback, deposit, receipt, on-account credit, credit memo, and adjustment activity for a specific period.
You use dunning letters to inform your customers of past due invoices, debit memos, and chargebacks.
SO a dunning letter is a letter to the customer reminding them of their past due transactions and asking them to pay, whereas a customer Statement is just a record of all transactions.
In R12, dunning letters have been moved from AR to Advanced Collections. I believe you can only print historical dunning letters from AR now.
Hope this helps.
Thanks,
Anil

Customer statement not printing properly

Hi
A Customer Statement from transaction F.27 that does NOT print the amounts in the overdue columns correctly.
in the place of OVERDUE 1-30 only would have to be 235,21 Eur and in OVERDUE 91+ there would have to be 2537,08 Eur.

Hi
Thanks for your responde
For a customer 100,the output in f.27 is coming as below
Doc date arrears amt
06.08.2008 157    1257.62
28.10.2008   96     1279.46
20.02.2009    6        235.21
Balance as on        2772.29
overdue 1-30       31-60           91+
2772.29                  0                 0

SBO 8.8 PL09 Addrerss not printing on PLD customer statement

Hi, On SBO 8.8 PL09 we use either a standard customer statement PLD or a slightly customised layout, and the customer address does not appear on the output, although specified on the PLD iteslf.
Any ideas?
Thanks
Simon

Hi Simon,
Is address coming on system PLD? If no, than check is the address there on document itself.
Regards
Ashutosh

BP reference not printing on customer statements

Hi,
We are facing this issue on one of our customer installation. When we print Customer statement for multiple customers, it does not print "BP reference no." however if you run the statement one customer at a time it prints the "BP reference no". They are using SAP 2007A PL 42.
Any help on this would be much appreciated.
Regards
Dave

Hi,
Please check Note No. [1248669|https://websmp130.sap-ag.de/sap(bD1odSZjPTAwMQ==)/bc/bsp/spn/sapnotes/index2.htm?numm=1248669] regarding the issue mentioned by you.
Hope it helps.
Kind Regards,
Jitin
SAP Business One Forum Team

Customer Account Statement Does not show SAP document number

Hello,
I want to have the SAP-document number on a customer-statement printed with report RFKORD11. I changed the used form now multiple times without success. If I enter the BSID-BELNR as an output parameter the system always gives me BSID-XBLNR what makes no sense to me!
If I look into the table the field is maintained correctly and I really have no idea why the system is always taking the XBLNR-content. If it output XBLNR I am getting the XBLNR-content but not the other way round...
Maybe it is a stupid problem but I have no idea why it works that way and I need the SAP-document number printed on the customer-statement. The other table RF140 does not offer me the document-number as a field.
Thanks in advance for all hints and solutions!
Regards,
Steffen

Hello Steffen,
It seems to be that the field XBLNR is blank.
This behaviour is of SAP standard design. It is the standard logic hard coded into the relevant program itself, see include RFKORI16 in SE38 for customer open items:
IF BSID-XBLNR IS INITIAL.
MOVE BSID-BELNR TO RF140-BELEGNUM.
ELSE.
MOVE BSID-XBLNR TO RF140-BELEGNUM.
ENDIF.
If you look at the description of the field RF140-BELEGNUM structure using transaction SE11 it is clearly mentioned that "Ref.Document Number, if available, otherwise Document Number".
The only other option you would have would be to consider a modification of the standard.
I hope it helped you
Best Regards,
Vanessa.

Customer statement with cheque details

Hi
My client requires a customer statement including the cheques deposited for collection and the post dated cheques received from the customers. Please tell me this requirement can be met through any standard reports or should I go for a development ?

You need to go for development. Populate check number in Reference field or Assignment field. In custom development, read line items with posting key 15 and get document number for that line item, in this document read, check number & line item with bank G/L account which has exact check amount. Amount on line item with PK 15 is not aways check amount as there may be residual due to partial payment, small difference charge off etc; amount on PK 15 is clearing amount.
I hope this helps.

Opening balance and closing balance on Receivables Customer Statement repor

I need an opening balance and closing balance of the customer statement in one report. Currently I developed a custom Customer statement report in report builder 6i. I developed a custom procedure to retrieve the previous statement balance. I’m able to successfully retrieve ending balance statement with sysdate but if I go back to previous date or previous statement date then I’m not getting the right ending balance of the report.
Even the seeded api arp_customer_aging provides the ending balance for sysdate but not for previous dates because this api always looks back to amount due remaining column(ar_payment_schedules_all).
Did any one ever develop a custom logic to get previous balance and ending balance on one single customer statement?

Hi,
I am working on the same logic. My program loads opening and closing balance and a list of items everyday. The GL_balances table gives you current balance but if you want the previous balance, you have to use : "gl_daily_balances" table and provide accounting_date for which you want the balance.
Hope this Helps!
Yogini

Customer statement per date

Hi Gurus,
Client required customer statement on particular date not period wise. i have got customer period wise balances in table KNC1 & KNC3. but i required the date wise opening & closing balance?
In SAP i have got the table carry forward balance as period wise.
I have to carry forward the particular date closing balance to the next date as opening balance. please suggest me the table & field which help me to work out this issue?
Warm regards,
Dhananjay Rahane.

Hi
You can get this in standard report, through the report for customer line items in Local Currency. The same is available under Information System in AR under Line item Reports. If that does not suffice your reporting requirements, you can pick the data from FAGLFLEXA (Only if you are on New GL) and BSEG combination. Take help of you ABAPER for the same.
Regards
Sanil Bhandari

Customer statements do not tie to to other transactions

Similar Messages

Maybe you are looking for