Customer Support For Malfunctioning Muse / Catalyst eCommerce Site
Is there any type of dedicated Customer Support telephone number available - I am trying to upload a site I created in Muse & is being hosted by Business Catalyst. The Add To Cart Buttons do not function when posting the site live. I have been told by BC technical support that this is a muse software problem & to post on the forums where they were sure someone could provide an answer to why muse is scrambling up the code necessary to have a BC Ecommerce site. Well it has been 2 days & I have not received any help at all. I have an eCommerce site that is not functioning & am unable to get it live - I pay a lot of money to be part of the service & am greatly let down & highly stressed out on the fact I cant get an answer as to why the software doesn't work. I look like a complete moron in the eyes of my employer & am receiving a lot of trouble because of this issue. I have been told to stay here at work until I figure it out but have way to do so!
this is an explanation given to me in broken english by BC tech support:
<script type="text/javascript" src="/CatalystScripts/Java_OnlineShopping.js?vs=b2364.r426701"></script>
<script type="text/javascript" src="/CatalystScripts/Java_Cookies.js?vs=b2364.r426701"></script>
<script type="text/javascript" src="/CatalystScripts/Java_Box.js?vs=b2364.r426701"></script>
<script type="text/javascript" src="/ajaxpro/prototype-core.ashx"></script>
<script type="text/javascript" src="/ajaxpro/CMS.CatalogueRetrieve,Catalyst.Web.CMS.ashx"></script>
are not called on the page
which seems to be an issue leding to add to cart not working
I am afraid, such integration is considered as customization issue and Unfortunately, HTML / CSS / Javascript / customization issues are outside the scope of our support boundaries
www.custommadefloormats.com<http://www.custommadefloormats.com>
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3044] Fri Oct 10 23:03:42 2014 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Visit http://www.adobe.com/go/loganalyzer/ for more information
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
START - Installer Session
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
RIBS version: 2.0.138.0
-------------------- BEGIN - Proxy File Summary - BEGIN --------------------
AdobeCode: {00DF958D-8DD1-416E-8697-A0DBBE702A37}
Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\extensions\AdobeFireworks10en_USLanguagePack\AdobeFireworks10en_USLanguagePack.proxy. xml
AdobeCode: {02FD2912-C5C4-41f0-B7D2-0C1871EB9565}
Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeFlash10-es-ExtensionFL30\AdobeFlash10-es-ExtensionFL30.boot.xml
AdobeCode: {043A67CA-08C4-4669-A2A1-B03F6D8D509C}
Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeWinSoftLinguisticsPluginAll\AdobeWinSoftLinguisticsPluginAll.boot.xml
AdobeCode: {064F0D64-1F54-4F4B-953E-BAED5D7E69B2}
Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobePDFSettings9-mul\AdobePDFSettings9-mul.boot.xml
AdobeCode: {08D66D31-CC4B-101B-B7BF-FD1B1E2718A8}
Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeInDesign6IconHandler-mul\AdobeInDesign6IconHandler-mul.boot.xml
AdobeCode: {092DF7B0-6E10-4718-9763-9704CC4E6EF9}
Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeALMAnchorService2-mul\AdobeALMAnchorService2-mul.boot.xml
AdobeCode: {0967604F-33E6-4C6B-934B-157C3AB4ED4C}
Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeExtensionManager2All\AdobeExtensionManager2All.boot.xml
AdobeCode: {0A621EC5-B98B-45C9-95FE-A7D0DA3150EA}
Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeFlashPlayer10_axDbg_mul\AdobeFlashPlayer10_axDbg_mul.proxy.xml
AdobeCode: {0C0BD663-FF73-4EA4-9FF7-A7AE0405B90F}
Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\extensions\AdobeDreamweaver10fr_CALanguagePack\AdobeDreamweaver10fr_CALanguagePack.pr oxy.xml
AdobeCode: {0C91FCEB-C2EF-101B-89B8-C06AE9160079}
Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\extensions\AdobeInDesign6CommonLang-en_GB\AdobeInDesign6CommonLang-en_GB.proxy.xml
AdobeCode: {0D47D055-102E-443D-9FE7-FFF0BBAB6A98}
Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeTypeSupport9-mul-x64\AdobeTypeSupport9-mul-x64.boot.xml
AdobeCode: {14A5A29B-D252-4575-B40C-695B8D8B34D5}
Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeBridge3All\AdobeBridge3All.boot.xml
AdobeCode: {176894A3-E35F-45C0-98E3-3FB4CD46C0E0}
Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobePhotoshop11-Support\AdobePhotoshop11-Support.boot.xml
AdobeCode: {195C539A-1546-43A8-A224-C03FE427F47D}
Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\extensions\AdobeFlash10-es_MXLanguagePack\AdobeFlash10-es_MXLanguagePack.proxy.xml
AdobeCode: {198E1366-F2E8-4853-8A6B-B0CF8BDBF091}
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AdobeCode: {223EB970-F510-4D0A-A7D0-0B79B163B35B}
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Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeLinguisticsAll_x64\AdobeLinguisticsAll_x64.boot.xml
AdobeCode: {A2240090-CA81-4762-82DC-EAFD1503FA3F}
Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeFlash10-others-ExtensionFL30\AdobeFlash10-others-ExtensionFL30.boot.xml
AdobeCode: {A286D8E4-3168-49EB-89B5-CF7D8DF8D985}
Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\extensions\DeviceCentral2LP-en_US\DeviceCentral2LP-en_US.proxy.xml
AdobeCode: {A4EEE829-8B33-4609-874F-AD0CFD8D6AF0}
Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\extensions\AdobePhotoshop11-fr_CA\AdobePhotoshop11-fr_CA.proxy.xml
AdobeCode: {A6148177-E733-4F44-8123-C7565DFA7819}
Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobePhotoshop11-Core_x64\AdobePhotoshop11-Core_x64.boot.xml
AdobeCode: {A80B7019-16DF-42DB-BF83-B6B3452677A1}
Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeAMP-fr_FR\AdobeAMP-fr_FR.proxy.xml
AdobeCode: {A9A71A55-3C8A-4DCD-8291-1F4B749627C9}
Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeAUM6.0All\AdobeAUM6.0All.boot.xml
AdobeCode: {AA603BD2-D4CF-436C-BE8E-DC3E0C337734}
Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeSGM3-zh_TW\AdobeSGM3-zh_TW.boot.xml
AdobeCode: {AB8E4534-C573-4CC9-BA6A-76DD14055510}
Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeColorCommonSetRGB2-mul\AdobeColorCommonSetRGB2-mul.boot.xml
AdobeCode: {AC76BA86-1028-0000-7760-000000000004}
Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeAcrobat9-zh_TW\AdobeAcrobat9-zh_TW.proxy.xml
AdobeCode: {AC76BA86-1029-4770-7760-000000000004}
Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeAcrobat9-cs_CZ\AdobeAcrobat9-cs_CZ.proxy.xml
AdobeCode: {AC76BA86-1033-F400-7760-000000000004}
Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeAcrobat9-fr_FR\AdobeAcrobat9-fr_FR.proxy.xml
AdobeCode: {AC76BA86-1040-7D70-7760-000000000004}
Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeAcrobat9-es_ES\AdobeAcrobat9-es_ES.proxy.xml
AdobeCode: {AC76BA86-1041-0000-7760-000000000004}
Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeAcrobat9-ja_JP\AdobeAcrobat9-ja_JP.proxy.xml
AdobeCode: {AC76BA86-1042-0000-7760-000000000004}
Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeAcrobat9-ko_KR\AdobeAcrobat9-ko_KR.proxy.xml
AdobeCode: {AC76BA86-1048-8780-7760-000000000004}
Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeAcrobat9-ru_RU\AdobeAcrobat9-ru_RU.proxy.xml
AdobeCode: {AC76BA86-1053-DF60-7760-000000000004}
Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeAcrobat9-sv_SE\AdobeAcrobat9-sv_SE.proxy.xml
AdobeCode: {AC76BA86-2052-0000-7760-000000000004}
Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeAcrobat9-zh_CN\AdobeAcrobat9-zh_CN.proxy.xml
AdobeCode: {AEACF6C0-8690-48D1-A243-C3A796219CF9}
Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeSGM3-ko_KR\AdobeSGM3-ko_KR.boot.xml
AdobeCode: {B17CBF80-149C-4008-BF62-69842F242B5E}
Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\extensions\AdobeIllustrator14fr_CALanguagePack\AdobeIllustrator14fr_CALanguagePack.pr oxy.xml
AdobeCode: {B2A01A26-BCD8-4BFB-ADC2-164416D42A38}
Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeSGM3-en_US\AdobeSGM3-en_US.boot.xml
AdobeCode: {B317020B-BB2B-41DE-9255-C795D212A140}
Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\extensions\AdobeIllustrator14es_MXLanguagePack\AdobeIllustrator14es_MXLanguagePack.pr oxy.xml
AdobeCode: {B40EAA06-05C8-4790-83B9-83CD2334704E}
Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\extensions\DeviceCentral2LP-en_GB\DeviceCentral2LP-en_GB.proxy.xml
AdobeCode: {B68DB15D-31B2-4AA9-B5DA-611024E3ABA4}
Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\extensions\AdobeFireworks10es_MXLanguagePack\AdobeFireworks10es_MXLanguagePack.proxy. xml
AdobeCode: {C3192773-54FD-472D-B639-D2960A454DE6}
Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeFlash10-STI-es\AdobeFlash10-STI-es.boot.xml
AdobeCode: {CA1FF49F-C354-101B-ADFD-84F42A706653}
Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\extensions\AdobeInDesign6CommonLang-en_US\AdobeInDesign6CommonLang-en_US.proxy.xml
AdobeCode: {CBC8AB3C-85F0-4D16-8E01-95E0343EE383}
Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeAIR1.0\AdobeAIR1.0.proxy.xml
AdobeCode: {CF362349-F670-4EB2-A7D3-308DA95BF4BE}
Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\extensions\AdobeIllustrator14en_GBLanguagePack\AdobeIllustrator14en_GBLanguagePack.pr oxy.xml
AdobeCode: {CFCD7AD2-150A-4194-BA98-4C59850A0F98}
Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobePhotoshop11-Core\AdobePhotoshop11-Core.boot.xml
AdobeCode: {D7AF82DE-06CD-493D-8866-58BD4A7C54EB}
Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobePDFL9-mul-x64\AdobePDFL9-mul-x64.boot.xml
AdobeCode: {D95B5192-2606-4176-893B-7B6704D2605B}
Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeConnect-mul\AdobeConnect-mul.boot.xml
AdobeCode: {DBB1B2E9-0DF9-495C-B58D-C23A3599EDA7}
Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeCMaps2-mul-x64\AdobeCMaps2-mul-x64.boot.xml
AdobeCode: {DD829154-9968-43C5-9975-4A2CF9E87869}
Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AMECore1All\AMECore1All.boot.xml
AdobeCode: {DEF58ED5-552A-4a7c-9BE6-CCCCC0704D77}
Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\extensions\AdobeFlash10mul_ExtensionFL30\AdobeFlash10mul_ExtensionFL30.proxy.xml
AdobeCode: {E769C759-5B9B-487B-AAC3-FAB7015D7B9A}
Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeSING2-mul\AdobeSING2-mul.boot.xml
AdobeCode: {E8A4414C-0268-46D7-830A-BF4EA049BF18}
Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\Acrobatcom-fr_FR\Acrobatcom-fr_FR.proxy.xml
AdobeCode: {E8B28C6D-46DF-4842-9B06-9924D94DA1E0}
Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeDesignSuitePremium4-mul\AdobeDesignSuitePremium4-mul.boot.xml
AdobeCode: {E8CA713D-38A8-47A0-ACFB-39CA6A59CA1D}
Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AMEImporter1All\AMEImporter1All.boot.xml
AdobeCode: {E8D75E23-1782-4DB3-B8B8-8C80BFD35CB7}
Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\extensions\AdobeDreamweaver10es_MXLanguagePack\AdobeDreamweaver10es_MXLanguagePack.pr oxy.xml
AdobeCode: {E8FCBFB4-0975-4B44-A728-70171FE44108}
Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeFlash10-STI-en\AdobeFlash10-STI-en.boot.xml
AdobeCode: {E9124DCC-945E-4450-B8CD-689A6FE15F8D}
Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeCSIx64All\AdobeCSIx64All.boot.xml
AdobeCode: {E9864DB2-4AC9-4BEC-BFD1-644C4276F901}
Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeVersionCue4All\AdobeVersionCue4All.boot.xml
AdobeCode: {EC787A8E-FFCC-4586-8089-61C4F44D150E}
Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\extensions\AdobeDreamweaver10en_USLanguagePack\AdobeDreamweaver10en_USLanguagePack.pr oxy.xml
AdobeCode: {EEEE6D36-C0CA-101B-BE84-F9A9E8302DC5}
Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\extensions\AdobeInDesign6AppLang-en_GB\AdobeInDesign6AppLang-en_GB.proxy.xml
AdobeCode: {F5BA527F-CC31-101B-A39B-97F2C87C690F}
Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeInDesign6CommonBase-mul\AdobeInDesign6CommonBase-mul.boot.xml
AdobeCode: {F624F59F-28A9-4C6B-8BE3-7B9B34D26BFF}
Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\extensions\AdobeFlash10-fr_CALanguagePack\AdobeFlash10-fr_CALanguagePack.proxy.xml
AdobeCode: {F962C173-3665-403C-BFFC-4A52BC4F6D62}
Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeSGM3-ja_JP\AdobeSGM3-ja_JP.boot.xml
AdobeCode: {FB03EE85-C0D6-101B-9DA9-9F91A460EA39}
Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\extensions\AdobeInDesign6AppLang-en_US\AdobeInDesign6AppLang-en_US.proxy.xml
AdobeCode: {FC7AC288-3C96-42DB-B1CF-EE104D2CE4E9}
Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeSuiteSharedConfiguration-mul\AdobeSuiteSharedConfiguration-mul.boot.xml
AdobeCode: {FE13D314-FB1D-4973-ABC8-BDE5D9D6190B}
Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeColorJA_Recommended2-mul\AdobeColorJA_Recommended2-mul.boot.xml
-------------------- END - Proxy File Summary - END --------------------
-------------------- BEGIN - Updating Media Sources - BEGIN --------------------
Updated source path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4
Updating media info for: {00DF958D-8DD1-416E-8697-A0DBBE702A37}, Effective: {00DF958D-8DD1-416E-8697-A0DBBE702A37}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\extensions\AdobeFireworks10en_USLanguagePack\AdobeFireworks10en_USLanguagePack.msi
Updating media info for: {02FD2912-C5C4-41f0-B7D2-0C1871EB9565}, Effective: {02FD2912-C5C4-41f0-B7D2-0C1871EB9565}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeFlash10-es-ExtensionFL30\AdobeFlash10-es-ExtensionFL30.msi
Updating media info for: {043A67CA-08C4-4669-A2A1-B03F6D8D509C}, Effective: {043A67CA-08C4-4669-A2A1-B03F6D8D509C}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeWinSoftLinguisticsPluginAll\AdobeWinSoftLinguisticsPluginAll.msi
Updating media info for: {064F0D64-1F54-4F4B-953E-BAED5D7E69B2}, Effective: {064F0D64-1F54-4F4B-953E-BAED5D7E69B2}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobePDFSettings9-mul\AdobePDFSettings9-mul.msi
Updating media info for: {08D66D31-CC4B-101B-B7BF-FD1B1E2718A8}, Effective: {08D66D31-CC4B-101B-B7BF-FD1B1E2718A8}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeInDesign6IconHandler-mul\AdobeInDesign6IconHandler-mul.msi
Updating media info for: {092DF7B0-6E10-4718-9763-9704CC4E6EF9}, Effective: {092DF7B0-6E10-4718-9763-9704CC4E6EF9}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeALMAnchorService2-mul\AdobeALMAnchorService2-mul.msi
Updating media info for: {0967604F-33E6-4C6B-934B-157C3AB4ED4C}, Effective: {0967604F-33E6-4C6B-934B-157C3AB4ED4C}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeExtensionManager2All\AdobeExtensionManager2All.msi
Updating media info for: {0A621EC5-B98B-45C9-95FE-A7D0DA3150EA}, Effective: {0A621EC5-B98B-45C9-95FE-A7D0DA3150EA}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeFlashPlayer10_axDbg_mul\AdobeFlashPlayer10_axDbg_mul.msi
Updating media info for: {0C0BD663-FF73-4EA4-9FF7-A7AE0405B90F}, Effective: {0C0BD663-FF73-4EA4-9FF7-A7AE0405B90F}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\extensions\AdobeDreamweaver10fr_CALanguagePack\AdobeDreamweaver10fr_CALanguagePack.ms i
Updating media info for: {0C91FCEB-C2EF-101B-89B8-C06AE9160079}, Effective: {0C91FCEB-C2EF-101B-89B8-C06AE9160079}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\extensions\AdobeInDesign6CommonLang-en_GB\AdobeInDesign6CommonLang-en_GB.msi
Updating media info for: {0D47D055-102E-443D-9FE7-FFF0BBAB6A98}, Effective: {0D47D055-102E-443D-9FE7-FFF0BBAB6A98}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeTypeSupport9-mul-x64\AdobeTypeSupport9-mul-x64.msi
Updating media info for: {14A5A29B-D252-4575-B40C-695B8D8B34D5}, Effective: {14A5A29B-D252-4575-B40C-695B8D8B34D5}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeBridge3All\AdobeBridge3All.msi
Updating media info for: {176894A3-E35F-45C0-98E3-3FB4CD46C0E0}, Effective: {176894A3-E35F-45C0-98E3-3FB4CD46C0E0}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobePhotoshop11-Support\AdobePhotoshop11-Support.msi
Updating media info for: {195C539A-1546-43A8-A224-C03FE427F47D}, Effective: {195C539A-1546-43A8-A224-C03FE427F47D}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\extensions\AdobeFlash10-es_MXLanguagePack\AdobeFlash10-es_MXLanguagePack.msi
Updating media info for: {198E1366-F2E8-4853-8A6B-B0CF8BDBF091}, Effective: {198E1366-F2E8-4853-8A6B-B0CF8BDBF091}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeSGM3-zh_CN\AdobeSGM3-zh_CN.msi
Updating media info for: {223EB970-F510-4D0A-A7D0-0B79B163B35B}, Effective: {223EB970-F510-4D0A-A7D0-0B79B163B35B}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeALMAnchorService2-mul-x64\AdobeALMAnchorService2-mul-x64.msi
Updating media info for: {22DBAEF9-C0EE-101B-ACA7-89BA7D08F8B9}, Effective: {22DBAEF9-C0EE-101B-ACA7-89BA7D08F8B9}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\extensions\AdobeInDesign6AppLang-es_MX\AdobeInDesign6AppLang-es_MX.msi
Updating media info for: {289C46A2-F2F7-4887-A8DA-5CB1AB65754D}, Effective: {289C46A2-F2F7-4887-A8DA-5CB1AB65754D}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeDreamweaver10-mul\AdobeDreamweaver10-mul.msi
Updating media info for: {2965A5F0-0326-4479-B140-F5799BD025B7}, Effective: {2965A5F0-0326-4479-B140-F5799BD025B7}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeCameraRaw5.0All\AdobeCameraRaw5.0All.msi
Updating media info for: {2B0F340D-1EAF-4471-90A8-BC380EF7209A}, Effective: {2B0F340D-1EAF-4471-90A8-BC380EF7209A}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\extensions\AdobeFireworks10en_GBLanguagePack\AdobeFireworks10en_GBLanguagePack.msi
Updating media info for: {2B47D5DE-E019-4130-AB69-2DAB4DEEBB0A}, Effective: {2B47D5DE-E019-4130-AB69-2DAB4DEEBB0A}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeColorJA_ExtraSettings2-mul\AdobeColorJA_ExtraSettings2-mul.msi
Updating media info for: {2BD22DAB-D025-4c9a-A62E-DAD828393885}, Effective: {2BD22DAB-D025-4c9a-A62E-DAD828393885}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeFlash10-en-ExtensionFL30\AdobeFlash10-en-ExtensionFL30.msi
Updating media info for: {2E39F462-F4AE-4617-8416-CDCEC9C18232}, Effective: {2E39F462-F4AE-4617-8416-CDCEC9C18232}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\extensions\AdobeIllustrator14en_USLanguagePack\AdobeIllustrator14en_USLanguagePack.ms i
Updating media info for: {3095E614-711B-48D2-BAAF-0CA9D9968F68}, Effective: {3095E614-711B-48D2-BAAF-0CA9D9968F68}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeOutputModuleAll\AdobeOutputModuleAll.msi
Updating media info for: {31FC14DD-7641-4BEB-B5D1-9976F99AF956}, Effective: {31FC14DD-7641-4BEB-B5D1-9976F99AF956}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeFontsAll\AdobeFontsAll.msi
Updating media info for: {324A6E8E-CD0F-4D37-9143-05468F0204C3}, Effective: {324A6E8E-CD0F-4D37-9143-05468F0204C3}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\extensions\AdobePhotoshop11-en_GB_x64\AdobePhotoshop11-en_GB_x64.msi
Updating media info for: {3251BB24-1889-4BB4-9774-BA0D57FE7D0E}, Effective: {3251BB24-1889-4BB4-9774-BA0D57FE7D0E}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\extensions\AdobeFlash10-en_GBLanguagePack\AdobeFlash10-en_GBLanguagePack.msi
Updating media info for: {3410D3EC-5407-4BA7-92D9-55207A04C3BF}, Effective: {3410D3EC-5407-4BA7-92D9-55207A04C3BF}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\extensions\AdobePhotoshop11-en_US\AdobePhotoshop11-en_US.msi
Updating media info for: {3419CF4A-C105-101B-B1EE-EF5CA3F6A41C}, Effective: {3419CF4A-C105-101B-B1EE-EF5CA3F6A41C}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\extensions\AdobeInDesign6AppLang-fr_CA\AdobeInDesign6AppLang-fr_CA.msi
Updating media info for: {34BBC769-B1F1-412A-8663-50B2EAB6D5A9}, Effective: {34BBC769-B1F1-412A-8663-50B2EAB6D5A9}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\extensions\DeviceCentral2LP-fr_CA\DeviceCentral2LP-fr_CA.msi
Updating media info for: {35304775-CB5F-101B-A142-83B5468C225C}, Effective: {35304775-CB5F-101B-A142-83B5468C225C}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeInDesign6AppBase-mul\AdobeInDesign6AppBase-mul.msi
Updating media info for: {368BF6FC-8F78-4936-B381-BFE2B4880334}, Effective: {368BF6FC-8F78-4936-B381-BFE2B4880334}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\extensions\AdobePhotoshop11-en_US_x64\AdobePhotoshop11-en_US_x64.msi
Updating media info for: {395FC443-B34B-4E77-9928-23C147FC83F1}, Effective: {395FC443-B34B-4E77-9928-23C147FC83F1}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeTypeSupport9-mul\AdobeTypeSupport9-mul.msi
Updating media info for: {3A17921E-0B93-40C6-B0A9-3CD40475B3F0}, Effective: {3A17921E-0B93-40C6-B0A9-3CD40475B3F0}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\extensions\AdobePhotoshop11-fr_CA_x64\AdobePhotoshop11-fr_CA_x64.msi
Updating media info for: {3A4D8E3D-83E0-425F-A8FB-B04538CDC2A0}, Effective: {3A4D8E3D-83E0-425F-A8FB-B04538CDC2A0}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeCSIAll\AdobeCSIAll.msi
Updating media info for: {3A5B6B11-CB5C-101B-89C0-E6A199775FEF}, Effective: {3A5B6B11-CB5C-101B-89C0-E6A199775FEF}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeInDesign6AppFSet-Roman\AdobeInDesign6AppFSet-Roman.msi
Updating media info for: {3C2CCCD6-CB9D-4288-8B3D-EF7AEC16C35B}, Effective: {3C2CCCD6-CB9D-4288-8B3D-EF7AEC16C35B}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeFlash10-mul\AdobeFlash10-mul.msi
Updating media info for: {3CD02B3D-9EEE-4786-95A8-73E7BA8558CA}, Effective: {3CD02B3D-9EEE-4786-95A8-73E7BA8558CA}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeDriveAll\AdobeDriveAll.msi
Updating media info for: {3D9625C4-525A-4368-932D-749B91B3B222}, Effective: {3D9625C4-525A-4368-932D-749B91B3B222}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeFlash10-fr-ExtensionFL30\AdobeFlash10-fr-ExtensionFL30.msi
Updating media info for: {40E33B80-0C73-41A0-82A5-9AF7D1D68C98}, Effective: {40E33B80-0C73-41A0-82A5-9AF7D1D68C98}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeFontsAllx64\AdobeFontsAllx64.msi
Updating media info for: {48ECA3E4-C4E8-101B-A3E5-8A776B36B2F7}, Effective: {48ECA3E4-C4E8-101B-A3E5-8A776B36B2F7}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\extensions\AdobeInDesign6CommonLang-fr_CA\AdobeInDesign6CommonLang-fr_CA.msi
Updating media info for: {490F274E-689A-4ECF-AC3E-322347ED7613}, Effective: {490F274E-689A-4ECF-AC3E-322347ED7613}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeExtendScriptToolKit3.0.0All\AdobeExtendScriptToolkit3.0.0All.msi
Updating media info for: {4F3CE025-D60B-4E6B-8D39-B04CD3769008}, Effective: {4F3CE025-D60B-4E6B-8D39-B04CD3769008}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeVideoProfilesCS2-mul\AdobeVideoProfilesCS2-mul.msi
Updating media info for: {52432964-89C2-48CD-9749-4036D3E97BD9}, Effective: {52432964-89C2-48CD-9749-4036D3E97BD9}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\extensions\AdobePhotoshop11-es_MX_x64\AdobePhotoshop11-es_MX_x64.msi
Updating media info for: {53560287-20EA-4EB6-9B5C-5B1EC080350A}, Effective: {53560287-20EA-4EB6-9B5C-5B1EC080350A}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\kuler2.0-mul\kuler2.0-mul.msi
Updating media info for: {53EBE8B3-CB5B-101B-82B1-D22FEF2EEFE5}, Effective: {53EBE8B3-CB5B-101B-82B1-D22FEF2EEFE5}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeInDesign6AppFSet-Japan\AdobeInDesign6AppFSet-Japan.msi
Updating media info for: {563275A9-CC66-101B-8B71-81B8A321A480}, Effective: {563275A9-CC66-101B-8B71-81B8A321A480}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeInDesign6IconHandler64-mul\AdobeInDesign6IconHandler64-mul.msi
Updating media info for: {5746C6E3-DC6E-4762-9445-F89C50B5E1D2}, Effective: {5746C6E3-DC6E-4762-9445-F89C50B5E1D2}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeFlashPlayer10_plDbg_mul\AdobeFlashPlayer10_plDbg_mul.msi
Updating media info for: {587AF245-DD3F-402A-A32C-4321594DD279}, Effective: {587AF245-DD3F-402A-A32C-4321594DD279}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\extensions\AdobePhotoshop11-en_GB\AdobePhotoshop11-en_GB.msi
Updating media info for: {5A2D6654-8164-4810-A76F-FD160223558E}, Effective: {5A2D6654-8164-4810-A76F-FD160223558E}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeColorNA_ExtraSettings2-mul\AdobeColorNA_ExtraSettings2-mul.msi
Updating media info for: {5C99A447-812B-4531-816B-38F0C8B19F02}, Effective: {5C99A447-812B-4531-816B-38F0C8B19F02}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeCMaps2-mul\AdobeCMaps2-mul.msi
Updating media info for: {5D195AB1-30AC-44F6-93FE-225CE5BBAB74}, Effective: {5D195AB1-30AC-44F6-93FE-225CE5BBAB74}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\Acrobatcom-mul\AIRApplicationRunner.exe
Updating media info for: {603DA164-1FA4-43F4-AD82-0A56206E5BD7}, Effective: {603DA164-1FA4-43F4-AD82-0A56206E5BD7}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeSearchforHelp-mul\AdobeSearchforHelp-mul.msi
Updating media info for: {6743AE49-4594-4CAE-807C-27682446F498}, Effective: {6743AE49-4594-4CAE-807C-27682446F498}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeAMP-mul\AIRApplicationRunner.exe
Updating media info for: {69A6AF34-639F-4AC8-8EFB-86DB91C5E106}, Effective: {69A6AF34-639F-4AC8-8EFB-86DB91C5E106}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeColorEU_ExtraSettings2-mul\AdobeColorEU_ExtraSettings2-mul.msi
Updating media info for: {6A7D180B-9A75-4C62-BE94-FE44BE3732C2}, Effective: {6A7D180B-9A75-4C62-BE94-FE44BE3732C2}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeDrivex64All\AdobeDrivex64All.msi
Updating media info for: {6ADE0200-DE21-4D6C-AFB1-DF7D0D77CB47}, Effective: {6ADE0200-DE21-4D6C-AFB1-DF7D0D77CB47}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\extensions\AdobeFlash10-en_USLanguagePack\AdobeFlash10-en_USLanguagePack.msi
Updating media info for: {6CA25E84-FDC9-4EAE-86A6-FE0697BAF171}, Effective: {6CA25E84-FDC9-4EAE-86A6-FE0697BAF171}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeColorNA_Recommended2-mul\AdobeColorNA_Recommended2-mul.msi
Updating media info for: {71C506FA-C006-4822-A371-059856E706CA}, Effective: {71C506FA-C006-4822-A371-059856E706CA}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeCameraRaw5.0All-x64\AdobeCameraRaw5.0All-x64.msi
Updating media info for: {731F2B61-8028-4E63-95BF-B13B224DA13E}, Effective: {731F2B61-8028-4E63-95BF-B13B224DA13E}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeFlash10-STI-other\AdobeFlash10-STI-other.msi
Updating media info for: {73656117-7621-4603-9830-786F7F46F966}, Effective: {73656117-7621-4603-9830-786F7F46F966}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeServiceManager-mul\AdobeServiceManager-mul.msi
Updating media info for: {76A848DA-E186-42F0-B057-8FCC2490C40E}, Effective: {76A848DA-E186-42F0-B057-8FCC2490C40E}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\extensions\DeviceCentral2LP-es_MX\DeviceCentral2LP-es_MX.msi
Updating media info for: {79E0F594-E8F3-4930-8EBD-0C7178302EFB}, Effective: {79E0F594-E8F3-4930-8EBD-0C7178302EFB}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeColorPhotoshop2-mul\AdobeColorPhotoshop2-mul.msi
Updating media info for: {7F60FD0C-F2FF-433A-A91C-EC76152DEF05}, Effective: {7F60FD0C-F2FF-433A-A91C-EC76152DEF05}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeIllustrator14mul\AdobeIllustrator14mul.msi
Updating media info for: {7FC72310-D125-41B7-943A-EC467BA72F82}, Effective: {7FC72310-D125-41B7-943A-EC467BA72F82}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeAssetServices4All\AdobeAssetServices4All.msi
Updating media info for: {8167335C-8FEA-4576-8EC2-8AC77EC58F19}, Effective: {8167335C-8FEA-4576-8EC2-8AC77EC58F19}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobePDFL9-mul\AdobePDFL9-mul.msi
Updating media info for: {85022982-C128-4177-96E4-6E04B88C489C}, Effective: {85022982-C128-4177-96E4-6E04B88C489C}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\extensions\AdobeDreamweaver10en_GBLanguagePack\AdobeDreamweaver10en_GBLanguagePack.ms i
Updating media info for: {85112378-F845-4581-9499-2D5E38441E76}, Effective: {85112378-F845-4581-9499-2D5E38441E76}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeDynamicLinkSupport1All\AdobeDynamiclinkSupport1All.msi
Updating media info for: {869E3432-BDAC-4211-B1DC-EC211962EEFA}, Effective: {869E3432-BDAC-4211-B1DC-EC211962EEFA}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeFireworks10All\AdobeFireworks10All.msi
Updating media info for: {87809DB4-F038-4C7B-9CA9-FFB6EAE6042F}, Effective: {87809DB4-F038-4C7B-9CA9-FFB6EAE6042F}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeDefaultLanguage2-mul\AdobeDefaultLanguage2-mul.msi
Updating media info for: {87C4EC3E-47F0-4287-A436-9ADA103E05E9}, Effective: {87C4EC3E-47F0-4287-A436-9ADA103E05E9}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeXMPPanelsAll\AdobeXMPPanelsAll.msi
Updating media info for: {88346284-C41C-101B-99A2-AAB2A0A1B87C}, Effective: {88346284-C41C-101B-99A2-AAB2A0A1B87C}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\extensions\AdobeInDesign6CommonLang-es_MX\AdobeInDesign6CommonLang-es_MX.msi
Updating media info for: {8AD0C0B9-B397-45FE-89A3-D42F95F6E9EF}, Effective: {8AD0C0B9-B397-45FE-89A3-D42F95F6E9EF}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeDeviceCentral2-mul\AdobeDeviceCentral2-mul.msi
Updating media info for: {8B4C951B-F853-4B05-B892-9D5B3CD8AC98}, Effective: {8B4C951B-F853-4B05-B892-9D5B3CD8AC98}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobePDFSettings9-ja_JP\AdobePDFSettings9-ja_JP.msi
Updating media info for: {8C273902-BE22-429D-BEEF-C9FFABF18178}, Effective: {8C273902-BE22-429D-BEEF-C9FFABF18178}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeFlash10-STI-fr\AdobeFlash10-STI-fr.msi
Updating media info for: {8EA01C93-7DA6-461D-A794-DF98C4268927}, Effective: {8EA01C93-7DA6-461D-A794-DF98C4268927}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\extensions\AdobePhotoshop11-es_MX\AdobePhotoshop11-es_MX.msi
Updating media info for: {94C6AEF4-BE0D-431B-B0A5-567E6B89E576}, Effective: {94C6AEF4-BE0D-431B-B0A5-567E6B89E576}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\aifsdk-win\aifsdk-win.msi
Updating media info for: {98D81F21-D408-4431-B1CD-FD5F34F70DA0}, Effective: {98D81F21-D408-4431-B1CD-FD5F34F70DA0}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeWinSoftLinguisticsPluginAll_x64\AdobeWinSoftLinguisticsPluginAll_x64.ms i
Updating media info for: {9907B3BB-23CD-424E-B18F-A2E158D4B6D0}, Effective: {9907B3BB-23CD-424E-B18F-A2E158D4B6D0}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeLinguisticsAll\AdobeLinguisticsAll.msi
Updating media info for: {9C6EE72C-3B56-4218-8424-E763E2E0D286}, Effective: {9C6EE72C-3B56-4218-8424-E763E2E0D286}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\extensions\AdobeFireworks10fr_CALanguagePack\AdobeFireworks10fr_CALanguagePack.msi
Updating media info for: {9D0C6527-C1EC-4AFD-B446-4BC12C83C8EF}, Effective: {9D0C6527-C1EC-4AFD-B446-4BC12C83C8EF}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeColorEU_Recommended2-mul\AdobeColorEU_Recommended2-mul.msi
Updating media info for: {9DFDAC02-972C-4A6A-9419-AD702DC40EC6}, Effective: {9DFDAC02-972C-4A6A-9419-AD702DC40EC6}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeColorCommonSetCMYK2-mul\AdobeColorCommonSetCMYK2-mul.msi
Updating media info for: {9F299EC3-0FBB-4C64-80C8-66849A26CFBD}, Effective: {9F299EC3-0FBB-4C64-80C8-66849A26CFBD}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeLinguisticsAll_x64\AdobeLinguisticsAll_x64.msi
Updating media info for: {A2240090-CA81-4762-82DC-EAFD1503FA3F}, Effective: {A2240090-CA81-4762-82DC-EAFD1503FA3F}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeFlash10-others-ExtensionFL30\AdobeFlash10-others-ExtensionFL30.msi
Updating media info for: {A286D8E4-3168-49EB-89B5-CF7D8DF8D985}, Effective: {A286D8E4-3168-49EB-89B5-CF7D8DF8D985}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\extensions\DeviceCentral2LP-en_US\DeviceCentral2LP-en_US.msi
Updating media info for: {A4EEE829-8B33-4609-874F-AD0CFD8D6AF0}, Effective: {A4EEE829-8B33-4609-874F-AD0CFD8D6AF0}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\extensions\AdobePhotoshop11-fr_CA\AdobePhotoshop11-fr_CA.msi
Updating media info for: {A6148177-E733-4F44-8123-C7565DFA7819}, Effective: {A6148177-E733-4F44-8123-C7565DFA7819}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobePhotoshop11-Core_x64\AdobePhotoshop11-Core_x64.msi
Updating media info for: {A80B7019-16DF-42DB-BF83-B6B3452677A1}, Effective: {A80B7019-16DF-42DB-BF83-B6B3452677A1}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeAMP-fr_FR\Installer.bat
Updating media info for: {A9A71A55-3C8A-4DCD-8291-1F4B749627C9}, Effective: {A9A71A55-3C8A-4DCD-8291-1F4B749627C9}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeAUM6.0All\AdobeAUM6.0All.msi
Updating media info for: {AA603BD2-D4CF-436C-BE8E-DC3E0C337734}, Effective: {AA603BD2-D4CF-436C-BE8E-DC3E0C337734}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeSGM3-zh_TW\AdobeSGM3-zh_TW.msi
Updating media info for: {AB8E4534-C573-4CC9-BA6A-76DD14055510}, Effective: {AB8E4534-C573-4CC9-BA6A-76DD14055510}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeColorCommonSetRGB2-mul\AdobeColorCommonSetRGB2-mul.msi
Updating media info for: {AC76BA86-1028-0000-7760-000000000004}, Effective: {AC76BA86-1028-0000-7760-000000000004}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeAcrobat9-zh_TW\AcroPro.msi
Updating media info for: {AC76BA86-1029-4770-7760-000000000004}, Effective: {AC76BA86-1029-4770-7760-000000000004}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeAcrobat9-cs_CZ\AcroPro.msi
Updating media info for: {AC76BA86-1033-F400-7760-000000000004}, Effective: {AC76BA86-1033-F400-7760-000000000004}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeAcrobat9-fr_FR\AcroPro.msi
Updating media info for: {AC76BA86-1040-7D70-7760-000000000004}, Effective: {AC76BA86-1040-7D70-7760-000000000004}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeAcrobat9-es_ES\AcroPro.msi
Updating media info for: {AC76BA86-1041-0000-7760-000000000004}, Effective: {AC76BA86-1041-0000-7760-000000000004}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeAcrobat9-ja_JP\AcroPro.msi
Updating media info for: {AC76BA86-1042-0000-7760-000000000004}, Effective: {AC76BA86-1042-0000-7760-000000000004}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeAcrobat9-ko_KR\AcroPro.msi
Updating media info for: {AC76BA86-1048-8780-7760-000000000004}, Effective: {AC76BA86-1048-8780-7760-000000000004}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeAcrobat9-ru_RU\AcroPro.msi
Updating media info for: {AC76BA86-1053-DF60-7760-000000000004}, Effective: {AC76BA86-1053-DF60-7760-000000000004}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeAcrobat9-sv_SE\AcroPro.msi
Updating media info for: {AC76BA86-2052-0000-7760-000000000004}, Effective: {AC76BA86-2052-0000-7760-000000000004}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeAcrobat9-zh_CN\AcroPro.msi
Updating media info for: {AEACF6C0-8690-48D1-A24 -
Setup has encountered an error and cannot continue. Contact Adobe Customer Support for assistance.
I have an iMac that meets system requirements. I have downloaded CS4 from Adobe and when I try to install it says "Setup has encountered an error and cannot continue. Contact Adobe Customer Support for assistance." This happens while it is checking the system profile. I have read many forums and tried the following:
Re-downloading the software
Moving the download to an external drive to install
Deleting all Adobe programs on my computer
Clearing all caches
Installing in safe mode
Verifying the disk
Creating a new administrator and then installing
Attempting to re-install after the error
None of these options have seemed to make a bit of difference. If there is another option could someone please share? Adobe said they will not ship actual discs although I own the program. They have yet to be able to help me when I have called.
Thank you in advance for any help!cs4 wasn't designed for that os, System requirements | CS4, Point Products
you can check other users success here, http://roaringapps.com/apps:table
you can try cleaning before installing, Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6
and, if all else fails, you can check your log files for more detailed error info, Troubleshoot with install logs | CS5, CS5.5, CS6, CC -
I am trying to redeem my iTunes account with a gift card and it keeps coming up with "the Gift certificate or prepaid card code you entered has not been properly activated. Please contact iTunes customer support for assistance" what does this mean?
It all comes down to contact iTunes customer support for assistance.
iTunes Customer Service Contact - http://www.apple.com/support/itunes/contact.html > Get iTunes support via Express Lane > iTunes > iTunes Store -
I've gone around and around the Adobe Customer Support website, and it only allows me to post a query in the support group.
I downloaded a dmg of CS3. I have my license number ready.
I try to install it, and I get the error message:
Setup Error
Setup has encountered an error and cannot continue. Contact Adobe Customer Support for assistance.
But I can't contact them. Adobe support just goes in circles. Now what?
Maybe CS3 doesn't work on OSX Mavericks. It would help if they would just say so.some people have had some success, http://roaringapps.com/apps:table
you should run the cleaner and then try and install, Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6
if that fails with the same nondescript message, check your install logs, Troubleshoot with install logs | CS5, CS5.5, CS6, CC -
My legally licensed CS6 has stopped working and reverted to trial mode. I paid a bundle for this and don't care to pay more to keep the software I legally own. There seems to be no customer support for this anymore, what do I do?
The only answers I found were things like:
Upgrade to CC or You're out of luck.
This is not okay.
Please Help!"Similar" problem here. I have bought a new PC, and want to install my precious CS5.5 to the new system.
All I get is an "illegal serial number" message. Even though I deactivated on the old pc and even though I copy the serial (for the pc version) from my official products page (or whatever that page is called)...
That's when the ordeal started to get someone at Adobe to figure out what is wrong.
No voice support for my "old" version. 2011? Old? Come on?!
The chat support is a Turin test, with no solution whatsoever.
The websites linked to in the final "chat" lines which should answer my questions are utterly useless.
So last attempt: I try overhere... and add my questions to you, OP...
Note that the only way in which I can get a fast human reply is by calling the number for buying the new CC! Shame on you Adobe! -
I got a new macbook pro with mac ox 10.9.4 and couldn't launch the installer for CS4. The setup error message was "Setup has encountered an error and cannot continue. Contact Adobe Customer Support for assistance." Any idea you have would be greatly appreciated. Thank you,
I checked the earlier log file. It seemed recorded with error and fatal, when I first experienced with the message titled. Please see the messages below.
Moreover, after running a cleaner program, there was no error and fatal message in a log file.
[ 1] Sat Aug 16 11:53:16 2014 ERROR
[ 1] Sat Aug 16 11:53:16 2014 ERROR
JavaScript processing failed with error:
[ 1] Sat Aug 16 11:53:16 2014 ERROR
729 Error rolling back command ARKRegisterApplicationsCommand
[ 1] Sat Aug 16 11:53:16 2014 ERROR
727 Error rolling back command ARKCreateDirectoryCommand
[ 1] Sat Aug 16 11:53:16 2014 ERROR
725 Error rolling back command ARKCreateDirectoryCommand
[ 1] Sat Aug 16 11:53:16 2014 ERROR
3 Error rolling back command ARKCreateDirectoryCommand
[ 1] Sat Aug 16 11:53:16 2014 ERROR
1 Error rolling back command ARKCreateDirectoryCommand
[ 1] Sat Aug 16 11:53:16 2014 ERROR
[ 0] Sat Aug 16 11:53:16 2014 ERROR
[ 1] Sat Aug 16 11:55:50 2014 ERROR
[ 1] Sat Aug 16 11:55:50 2014 ERROR
JavaScript processing failed with error:
[ 1] Sat Aug 16 11:55:50 2014 ERROR
721 Error rolling back command ARKRegisterApplicationsCommand
[ 1] Sat Aug 16 11:55:50 2014 ERROR
[ 0] Sat Aug 16 11:55:50 2014 ERROR
[ 1] Sat Aug 16 11:57:07 2014 ERROR
[ 1] Sat Aug 16 11:57:07 2014 ERROR
JavaScript processing failed with error:
[ 1] Sat Aug 16 11:57:07 2014 ERROR
721 Error rolling back command ARKRegisterApplicationsCommand
[ 1] Sat Aug 16 11:57:07 2014 ERROR
[ 0] Sat Aug 16 11:57:07 2014 ERROR
[ 1] Sat Aug 16 11:57:54 2014 ERROR
[ 1] Sat Aug 16 11:57:54 2014 ERROR
JavaScript processing failed with error:
[ 1] Sat Aug 16 11:57:54 2014 ERROR
721 Error rolling back command ARKRegisterApplicationsCommand
[ 1] Sat Aug 16 11:57:54 2014 ERROR
[ 0] Sat Aug 16 11:57:55 2014 ERROR
[ 1] Sat Aug 16 12:03:05 2014 ERROR
[ 1] Sat Aug 16 12:03:05 2014 ERROR
JavaScript processing failed with error:
[ 1] Sat Aug 16 12:03:05 2014 ERROR
721 Error rolling back command ARKRegisterApplicationsCommand
[ 1] Sat Aug 16 12:03:05 2014 ERROR
[ 0] Sat Aug 16 12:03:05 2014 ERROR
[ 1] Sat Aug 16 20:18:35 2014 ERROR
[ 1] Sat Aug 16 20:18:36 2014 ERROR
JavaScript processing failed with error:
[ 1] Sat Aug 16 20:18:36 2014 ERROR
721 Error rolling back command ARKRegisterApplicationsCommand
[ 1] Sat Aug 16 20:18:36 2014 ERROR
[ 0] Sat Aug 16 20:18:36 2014 ERROR
[ 1] Sat Aug 16 20:41:43 2014 ERROR
[ 1] Sat Aug 16 20:41:43 2014 ERROR
[ 1] Sat Aug 16 20:41:43 2014 ERROR
JavaScript processing failed with error:
[ 1] Sat Aug 16 20:41:43 2014 ERROR
748 Error rolling back command ARKCreateDirectoryCommand
[ 1] Sat Aug 16 20:41:43 2014 ERROR
746 Error rolling back command ARKCreateDirectoryCommand
[ 1] Sat Aug 16 20:41:43 2014 ERROR
744 Error rolling back command ARKCreateDirectoryCommand
[ 1] Sat Aug 16 20:41:43 2014 ERROR
742 Error rolling back command ARKCreateDirectoryCommand
[ 1] Sat Aug 16 20:41:43 2014 ERROR
740 Error rolling back command ARKCreateDirectoryCommand
[ 1] Sat Aug 16 20:41:43 2014 ERROR
738 Error rolling back command ARKCreateDirectoryCommand
[ 1] Sat Aug 16 20:41:43 2014 ERROR
736 Error rolling back command ARKCreateDirectoryCommand
[ 1] Sat Aug 16 20:41:43 2014 ERROR
721 Error rolling back command ARKRegisterApplicationsCommand
[ 1] Sat Aug 16 20:41:46 2014 ERROR
[ 0] Sat Aug 16 20:41:46 2014 ERROR
[ 1] Sat Aug 16 20:42:27 2014 ERROR
[ 1] Sat Aug 16 20:42:27 2014 ERROR
[ 1] Sat Aug 16 20:42:27 2014 ERROR
JavaScript processing failed with error:
[ 1] Sat Aug 16 20:42:27 2014 ERROR
721 Error rolling back command ARKRegisterApplicationsCommand
[ 1] Sat Aug 16 20:42:27 2014 ERROR
[ 0] Sat Aug 16 20:42:28 2014 ERROR
[ 1] Sat Aug 16 11:53:16 2014 FATAL
[ 1] Sat Aug 16 11:55:50 2014 FATAL
[ 1] Sat Aug 16 11:57:07 2014 FATAL
[ 1] Sat Aug 16 11:57:54 2014 FATAL
[ 1] Sat Aug 16 12:03:05 2014 FATAL
[ 1] Sat Aug 16 20:18:36 2014 FATAL
[ 1] Sat Aug 16 20:41:43 2014 FATAL
[ 1] Sat Aug 16 20:42:27 2014 FATAL -
ISSUE:-Customer is trying to install Web premium CS4 and is getting error :Setup has encountered an error and can not continue. Contact Adobe customer support for assistance." no trial version or previous version installed.
Environment:- win xp 32-bit
QUERY:-
There are kb documents related but they are all with CS2 not with CS4 though have tried the steps any other suggestions.
kb408524; 333146ISSUE:-Customer is trying to install Web premium CS4 and is getting error :Setup has encountered an error and can not continue. Contact Adobe customer support for assistance." no trial version or previous version installed.
Environment:- win xp 32-bit
QUERY:-
There are kb documents related but they are all with CS2 not with CS4 though have tried the steps any other suggestions.
kb408524; 333146 -
You cannot use this product at this time. You must repair the problem by uninstalling and then reinstalling the product or contacting your IT administrator or adobe customer support for help
This forum is none of those things. That being said, we may be able to help.
Have you tried uninstalling and reinstalling the product? If not, please consider following these instructions:
Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6
-Noel -
I cannot utilize my Adobe documents - I get this error message - “You cannot use this product at this time. You must repair the problem by uninstalling and then reinstalling this product or contacting your IT administrator or Adobe customer support for help.”
Thank you! My solution was different. I had turned off services in MSCONFIG and did not turn them back on. After I turned services back on, Acrobat started working again without the nag error and impedance to use the program. I appreciate your input! Adobe customer service/tech support was dismally disappointing.
-
please I want put iTunes card in my account this massage is coming contact iTunes Store customer support for assistance
You will need to do what it says, contact iTunes Support. These are user-to-user support forums, if you thought you were contacting Apple by posting here. Go here:
http://www.apple.com/emea/support/itunes/contact.html
to contact the iTunes Store.
Regards. -
Customer Support For Product Malfunction
Is there any type of dedicated Customer Support telephone number available - I am trying to upload a site I created in Muse & is being hosted by Business Catalyst. The Add To Cart Buttons do not function when posting the site live. I have been told by BC technical support that this is a muse software problem & to post on the forums where they were sure someone could provide an answer to why muse is scrambling up the code necessary to have a BC Ecommerce site. Well it has been 2 days & I have not received any help at all. I have an eCommerce site that is not functioning & am unable to get it live - I pay a lot of money to be part of the service & am greatly let down & highly stressed out on the fact I cant get an answer as to why the software doesn't work. I look like a complete moron in the eyes of my employer & am receiving a lot of trouble because of this issue. I have been told to stay here at work until I figure it out but have way to do so!
this is an explanation given to me in broken english by BC tech support:
<script type="text/javascript" src="/CatalystScripts/Java_OnlineShopping.js?vs=b2364.r426701"></script>
<script type="text/javascript" src="/CatalystScripts/Java_Cookies.js?vs=b2364.r426701"></script>
<script type="text/javascript" src="/CatalystScripts/Java_Box.js?vs=b2364.r426701"></script>
<script type="text/javascript" src="/ajaxpro/prototype-core.ashx"></script>
<script type="text/javascript" src="/ajaxpro/CMS.CatalogueRetrieve,Catalyst.Web.CMS.ashx"></script>
are not called on the page
which seems to be an issue leding to add to cart not working
I am afraid, such integration is considered as customization issue and Unfortunately, HTML / CSS / Javascript / customization issues are outside the scope of our support boundariesHi JAWS2,
Sorry for the delayed response. Are you still having issues with your landline? If so, can you send us a private message so we can look in to your account please?
~Jess -
Is there a way to embed a business catalyst ecommerce site into another site?
If I build an ecommerce site in business catalyst, can I embed it into another site? For example if I already have a public site (using Adobe CQ), can I embed a Business Catalyst site into my Adobe CQ webpage to function as the ecommerce portion of my Adobe CQ site? Would the API allow for this? Thanks in advance.
Yes you could do it with the API, but it would an epic programming adventure to get it going, as far I know no one else is doing it. It would be extremely slow to use the API in realtime (ie get the contents from the API every page request as the API is slow and times out certain parts of the day sometimes) so you would have to sync your data between the sites. You would also have to work out shipping externally because you can't get any sort of shipping information from the API (as far as I know)
An easier way would be to setup a reverse proxy to your BC site, the only issue with that is that when you start to hit HTTPs pages on checkout you wont be able to proxy them (securely) unless you get your own certificate for the site you are proxying from. I have done this for other sites before but not BC, in theory it should work because BC allows any domain and they shouldn't be any sort of domain / RDNS security checks. -
I have just tried to created the ISO of the operating system I am using for last 5 years, Windows 7 Ultimate. I remembered that on Microsoft website are quick links dedicated exactly for that purpose. However, when page loaded I've seen this:
The Page or File You Requested Could Not Be Provided
The resource you are looking for has been removed, had its name changed, or is temporarily unavailable.
HTTP Error 404 - File or directory not found.
If you purchased your Microsoft Windows software from another source, but have the software key provided by Microsoft, you can download the Windows operating
system from the following website:
Windows Downloads
When I have clicked on the download link it took me to the webpage which seemed everything going for it. 3-step guide, including the product code and language. Brilliant! I thought, until after filling all the details I have clicked on 'Next-Verify
Product Key' than I faced a message:
Validating your product key. This may take several minutes. Do not refresh the page or select back, doing so will cancel
the request.
When finished, a message pop up: that the language provided is not compatible with the product key - try different language. Interesting, I am using this product last five years but is not compatible with English? I must have been a fairy then
to be able to make it work for all these years. Then it got better.
I have tried it again with a different message in the end:
System Error
We encountered a problem with the product key you provided. Please visit the Microsoft Support Contact Us page
for assistance. Refer to Message Code 715-123130.
So I have contacted Microsoft. Contacting Microsoft is an experience itself and half.
Being Microsoft certified, I used the link provided for IT Pros. I click the link provided and the page started loading..... and still loading now....
So I have decided to call the customer support as you would normally do with any other organisation. To actually get to the phone number, illogically placed, took me a few loops around MS website. Once called, I got to speak to very efficient lady on reception
who kindly switched me to the Technical Support. That's going well, I thought.
Once the connection has been made, I felt that MS technical support is based in submarine 3 miles under water in Japanese sea. All I could hear was the very familiar sound of water of modern Voice over IP connection dated back in 2003 and a male voice (but
by the sound of it it might have been a whale) asking me my name. Unsurprisingly, the connection was interrupted several times when I tried to describe my issue I am having, and eventually I was disconnected.
Still not put off, I made another attempt to contact MS customer service. This time I have been talking to a woman, seemed a little bit closer, maybe Bristol waters? Still in the submarine but not so deep. Also here I was asked my name AND surname; then
I have described my intentions and the difficulty I am having in succeeding it. The woman on the phone didn't get at all what I was saying. I had to literally spat out word by word what the problem is. (Luckily, I have many years of experience supporting IT
users over 60 years of age so it didn't take so long to explain it to her.) My thought just was, oh my God, how can she help if she didn't even understand the issue. Then the phone went completely dead for 10 mins. When it came back to life, I could hear clear
sound of fishing boat passing by until a voice, I assume the same woman, apologised for the delay. And now - the best is coming:
1) I was informed that the website is being tested, under construction and that doesn't work properly.
Comment: How can Microsoft, one of
leading organisation in technology, do testing of website 'live'? Quite clearly, that is BS.
2) I was advised to obtain the ISO image from 3rd Party website!!!! On question if she can give me the link to any 3rd party website the answer was NO.
Comment: Seriously, so here we are in 21st Century, dealing with almost the GOD in IT and the recommended solution is - to obtain help for the God's product from UNKNOWN 3rd Party. Brilliant! If this is the case, where Microsoft is exactly heading to???
3) She cannot tell me when the issue of non-working website will be sorted and I should go and buy the copy of Windows; than I will be able to do the ISO.
Comment: Well, that's what I call a professional advise from Microsoft representative. The fact that I do have the physical copy was totally ignored, the fact that I have been running the system for several years have been totally ignored the whole point
of this exercise (to cut down the time making ISO using Microsoft website) was totally ignored.
When I started asking questions to clarify what has been said I have been continuously interrupted.
To my question whether MS customer service representative have been trained to interrupt customers I have been told that I am talking over her. I asked her name, which she told me but I didn't catch and therefore I have asked if she could spell it. On that
point she hung up.
Well done Microsoft! And now I want to know just one reason why I should buy your products when the support, in case of problems, is not existent.
Does anyone know where I can get a decent customer service that can resolve my issue better than smudge it ?
Thank you.
Lenka Novakova
Microsoft Certified IT Professional Enterprise Administrator
Microsoft Certified Solutions AssociateJust having the same issue there, which is real not fun, I have not tried to contact them, but looking at your experience I am not sure if I should.
My key comes from the back of a laptop o so I guess that would be a W7
OEM, and that could explain why you can't download a ISO from their website, would that also your case ?
Also could it be because we are attempting to get the ISO after the product became EOL ?
http://windows.microsoft.com/en-us/windows/lifecycle
Maybe I will give a go with the customer care people and maybe I will get a right answer ;)
Will keep you posted -
Is there any customer support for this product?
I have a client who has sent me two documents. When I log on using my Adobe ID it says
the Document could not be found because of one of the following reasons:
* Document was rejected by one of signatories
* Document was cancelled by initiator
* Document was deleted by initiator
* Document has expired
My Adobe ID is not the same as the email I use everyday and I don't see a place to add additional emails. Now I have three Adobe IDs
How do I contact Customer service or tech support for this product?Yes, this is exactly what I'm wondering too. Without it, we can't build any apps that download content without the risk of the content being deleted.
Here's the background before Apple introduced the new "do not back up" attribute:
http://www.marco.org/2011/10/13/ios5-caches-cleaning
Fortunately, Apple addressed it after that blog post in 5.0.1. See bullet #4 here, quoted below
https://developer.apple.com/icloud/documentation/data-storage/
Q: My app has a number of files that need to be stored on the device permanently for my app to function properly offline. However, those files do not contain user data and don't need to be backed up. How should I store those files in iOS 5?
A: Starting in iOS 5.0.1 a new "do not back up" file attribute has been introduced allowing developers to clearly specify which files should be backed up, which files are local caches only and subject to purge, and which files should not be backed up but should also not be purged. In addition, setting this attribute on a folder will prevent the folder and all of its contents from being backed up.
Important: The new "do not back up" attribute will only be used by iOS 5.0.1 or later. On iOS 5.0 and earlier, applications will need to store their data in <Application_Home>/Library/Caches to avoid having it backed up. Since this attribute is ignored on older systems, you will need to insure your app complies with the iOS Data Storage Guidelines on all versions of iOS that your application supports.
Now we just need Adobe to support the attribute in the AIR SDK. What do you say Adobe?
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