Customer support says I can't make in-app purchases because of problems with terms and agreements. What can I do?
I can't make any in-app purchases anymore on my IPad. Customer support says its a problem with terms and agreements and they can't help me since they don' t know what it is. I can still buy on my PC and my old iPad just not my new one. I used to be able to buy but not anymore. Can anyone help me?
Click here and request assistance.
(80403)
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Why does it say to contact customer support when I go to make a app purchase.
Why does it say to contact customer support when I go to make a app purchase.
We are all just other user's like you.
To ask them, go to > Apple - Support - Mac App Store - Contact Support -
I can't make my first purchase because I forgot the answers to my security questions. plus, my rescue email is no longer active. What to do?!
You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
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regarding not being able to make an in-app purchase: all it says is that i can't make In-app purchases at this time. Any suggestions? I'm new to the apple world. I just switched from an Android today.
Contact iTunes store support for this. Go to http://www.apple.com/support/itunes/contact/ and click the blue link next to the green shopping bag. Follow the steps and send them an email explaining your issue.
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How can i solve the contact itunes support issue when trying to make in app purchases
how can i solve the "please contact itunes support" issue when trying to make in app purchases? my account has available credit from a gift card
Click here and request assistance.
(69559) -
Please help me how can i make my app store because when i open it it says cannot connect to iTunes please if you have any helpful solution inform me
Try reset all settings
Settings>General>Reset>Reset All Settings
Note: Data will not be affected but settings for Wi-Fi, FaceTime, Message, Home Sharing will be reset
Message was edited by: Diavonex -
I bought an iTunes gift card to purchase certain things in my favorite app. Well when I try to buy things inside the game it does not give me the option to approve the purchase and it never shows up. I have reset the app, I have deleted the app and downloaded again, I have turned my ipod off and on, I have made sure all updates are up to date and nothing has changed. I saw a similar question like mine and the answer was that you have to have a credit card linked to your iTunes account to make in app purchases and I was thinking they were right until I talked to a few friends who cancelled their credit cards and took them off of the account and can still make in app purchases so that can't be the issues. Can someone please help me this is driving me crazy I have talked to iTunes support but they weren't much support.
Not clear what you mean by iTunes help. You can contact iTunes support by:
Apple - Support - iTunes - Contact Us -
How can i make in-app purchases?
How can i make in-app purchases?
The exact mechanism depends on the app from which you wish to purchase. Consult the documentation for the app. You'll want to make sure that In-App purchases are not turned off in Settings/General/Restrictions.
Regards. -
I can't make in app purchases on clash of clans every time I try it tells me to come here. This is really annoying! So how do I solve this problem?
I understand it is from the App Store. That is part of iTunes. You still need to contact them for assistance, or you can try Express Lane, https://expresslane.apple.com/GetproductgroupList.action
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After a successful home button repair on my iPhone 4, I've got a buzzing sound when I make or receive calls. No problem with the speaker as I can listen to online radio stations and my music.
I guess your definition of a "successful repair" is different from most people's.
If you got it serviced by Apple, take it back to them.
If you had it serviced by a 3rd party, Apple won't touch it. Take it back to whoeever fixed it for you. -
iPhoto says themes are missing and it won't print. All the support says to reload the application but I didn't get disks with the iMac. What do I do now.
This is the ipod touch forum.
Try posting in the ipod nano forum. -
Mountain Lion fails to install saying it cannot create the recovery; I had a similar problem with Lion and the Apple Store that helped me resolve it gave me an installable version of Mountain Lion on a flash drive for my inconvenience....is there some trick I am missing or do I need to make an appointment with a genius...
I have the MacIntosh volume and the Boot Camp partition only. I know that when I installed Lion, I had to go through a whole back-up and recovery of Windows and then re-format the drive.
The tech at the Apple Store had a previous life as a MSCE and was very helpful. I believe he even said that I should not have htis problem with Mountain Lion which is why they gave me the flash with it onboard. I was in the process of starting a new job when I went to Lion, so I have waited to do this next and probably last upgrade to this old MBP since I doubt Apple will support this MBP in Maverick.
I do not have another installation, so that is not an option. I will try to create an external, I have plenty of hard drives around and see if I can get it done that way. It might take me a week or two to get back to it, but I will comment back upon completion of that effort. Thanks for your help....Dave Iverson -
Since I updated to iOs Mavericks I can't use some apps like Adobe Illustrator or Office. Why? What can I do? I need both of them for my work...
Need help on this too
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i finished a photo book and now since days I can't buy it because there seems to be connection problem with apple shop. What can I do??
In the iPhoto preferences verify that yo have the correct print products country selected.
Do you have any firewire software such as Little Snitch?
Is your internet connection working ok?
LN -
I can't make in app purchase contact apple support
I can not make in app purchases
If you are getting a message to contact iTunes Support then you can do so via this link and ask them for help (we are fellow users here on these forums, we won't know why you are getting the message) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
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