Customisation of AR Credit Memo Approval Request wf (ARCMREQ)

Hi
Has anyone customised ARCMREQ wf?
Please pass your notes on
[email protected]
thanks
ilinka

Thank you very much for your response.
I read the recommended doc, but I still do nost understand what parameter of the API i need to provide in order to eleminate the error given
thanks in advance
Soni

Similar Messages

  • Credit Memo approval workflow issue

    Hi All,
    I've created a wrokflow for the Credit Memo approval and Rejection. The approver is determined throught he rule.
    Its working fine till user decision step but for the task for approval or rejection its not working.
    There is issue with agent assignment for the task. Please specify how to do the agent assignment for the individual task. Because its not working if I specify the rule again.
    Please suggest.
    Thanks,
    Neha

    Hi ,
    I checked the rule explicitly , it is working fine.
    My user decison is a general task only. the user decision si working fine.it goes to the approver , but when approver clicks on approve or rejecty .. nothing happens . Please suggest how to do the agent assignment for approve and reject step.
    Thanks ,
    Neha

  • Define Credit Memo Approval Limits for Approvers in receivables

    Hi is there any way we can setup approval of credit memos in receivables to go directly to the persons manager who is inputting the memo ?
    much like a requisition does when its sent for approval?
    ie it just keeps going up the hierarchy until it finds some one who can approve?

    Refer to Re: Credit memo (CM) Approval limits set are not being checked in CM creation
    Thanks
    Nagamohan

  • Credit Memo is not released to accounting using VFX3 -  Error

    Hi SD gurus,
    I have one problem.  When the credit price adjustment is created and when the credit memo is created for the price adjustment.  Credit memo is not passed to accounting.  When i used to Release the document through VFX3 t.code i am getting error as Item Specified for invoice reference is not an invoice item.
    I have simulated the same scenario in different system for me the it is creating the accounting document.  But the user is unable to create the accounting document they are facing the above problem.
    I have suggested them to cancel the credit memo and requested to recreate the invoice and check for release for accounting.
    Please suggest whant could be the problem.  It is urget.
    Thanks in advance.
    Regards.
    SD Team

    Hi SD Gurus.
    I found the problem,  The problem is due to the Posting status in Invoice header were the status shows error in accounting interface.  For to rectify this cancel the invoice and recreate the same and it will get posted.
    Regards.
    SD team

  • Approval required for raising credit memo request and credit for returns.

    hi experts,
    In Standard SAP, credit memo request has a credit billing block. It has to be released by an authorised person. But for my client
    it has to be approved by 4 persons. In case of returns, Credit for returns also needs to be approved by 4 persons.
    Client wants Yes or No  pop-up screen
    The chart Showing Approval for Credit Memo from four users, if all four users approve u201CYesu201D Credit Memo can be issued. And it cannot be issued if any of the four users doesnu2019t approve for credit memo.
           Credit Memo request
    approval by USER1
    approval by USER2
    approval by USER3
    approval by USER4
    Credit Memo
    Any idea or suggestion doing this please share...
    your reply will be appreciated with points.
    Thanks and regards,
    -Jay

    Hi,
    In our project,we have a similar requirement.
    For this,we have developed a "Z" table which has the fields as "Credit control area",Customer credit group from,customer credit group to,Refund value from,refund value to,Approval Levels(values like Cash colletion credit manager,Senior order sales manager etc....These values were maintained in Domain),First Approver,Additional Approver,Additional Approver and e-mail address for rejections.
    The values for First,additional approvers will be fileld with position numbers which were created by HR team.
    Based on the Sales value,a work item will be created in approver's mail box i.e. in SBWP T.Code.If no action has been taken,then an escalation is going to send to managers of these three approvers.This Heirarchy will be mainatined in HR module.
    Please check with your ABAPer for developing this logic.
    Regards,
    Krishna.

  • Approve credit memo request

    Hi,
    Is there any standard functions in SD to approve credit memo request in case credit memo request over 1,000usd?
    Regards,
    Jr.SD

    Hi,
    For automatic approval of credit memo requests, you need to go for work-flow implementation. That is the job of Work-flow consultants.
    By default credit memo requests are blocked for billing.
    Up to certain limit, billing block is removed automatically by system.After that limit, authorized persons need to remove the billing block manually.
    Regards
    Sukumar

  • Work flow block in credit memo request

    Hi Friends,
    I want to create a credit memo. I am creating the credit memo like: Sales order>Invoice>Credit memo request-->credit memo. Now my credit memo request is got created but is assigned with Workflow block at header level, now when I am going back in VA02 and saving it after removing the block at header level, but when I am again checking in VA02/VA03 work flow block is there. Now when I checked that in my workflow , it is in outbox and but I am not able to approve it becoz it is in outbox.
    Where it is going for approval , it is only created by me and I don't see any approver field in credit memo request screen.
    In the wrokflow outbox am getting that block CMR --as completed and get CMR approver as Error.
    How can I remove the workflow block ? Any pointers.
    Regards
    Ashu
    Edited by: ashutosh p on May 20, 2010 1:39 PM

    Please check the Workflow log. By default whenever you create or act on any workflow workitem it will appear by default in your SAP Outbox.
    Thnaks
    Arghadip

  • Credit memo (CM) Approval limits set are not being checked in CM creation

    Hi,
    Customer: ARROW ELECTRONICS INC
    SR: 6502816.993
    Customer has set the approval limits for credit memo in Receivables
    He has set the approval limit as -500 to 0 for a user X.
    Created an invoice for 550 $
    Gone to Ireceivables and created a dispute for the complete amount (-550$) of the invoice.
    Find that the notification is going to the user X even when the amount is not within the approval limits set.
    He is able to approve the notification and it is going to the next level approval.
    Once that is done the credit memo is getting created.
    Checked the packages involved in this.
    ARWCMWFB.pls
    Find that there is no checking of the approval limits in the package.
    Please help me in knowing on whether this is an intended functionality.
    Thanks and regards,
    Hareesh

    Hareesh
    Using HR Hierarchy
    1. Define three approvers A, B, C for the same reason code and with different approval limits (as this is credit memo the guy with highest negative amount has is the final approver).
    2. A reports to B and B reports to C
    3. A is approval limit is from -100 to -500, B can approve from -500 to -1000 and C can approve from -1000 to -1500 (all of them have same reason code and currency code).
    4. Make sure all of them are employees.
    5. Make sure you **DO NOT** check the flag Primary Approver for any of these approval limits in the approval limits screen.
    6. In the employees -- Assignments For A, enter supervisor as B, and For B enter Supervisor as C.
    7.No enter an invoice for 1200 and complete it.
    8. Request for credit from iReceivables for the same invoice for -1200.
    9. Now you can see that the notification will go to B and C for approval.
    Using Approval Limits hierarchy:
    If you do not want to use the employee setup, they can always, use the primary check box. With the same example as above, check the primary check box for A, B and C.
    When you request for credit, first A gets, next B gets it and then C gets it.
    If you check for only C which is the final approver, workflow will send only one notification and once C approves it will forward.
    Ofcourse, before any of these guys are approving, collector assigned to the customer has to approve.
    And after all these approvals one more Role (called Receivable Role which can be anybody according to the WF definition) has to approve before the credit is generated).
    Now, I am not sure what the customer wants. Do they want multiple approvals or single approval? If they want multiple they have to use the first approach. If not they can use the second approach.
    I did a test case again and these comments are the results of the test. I did this on 11.5.9.
    Let me know if you have any questions. Also please refer to the metalink note 284804.1How Does Credit Memo Workflow Notify Multiple Approvers?.
    Thanks
    Nagamohan

  • Diff bet credit memo and credit memo request

    Hi
    Can any one tell the difference between Credit Memo and Credit Memo Request
    Thanks in advance

    Hi,
    Below is the information on crdit memo request.
    Definition: A credit memo request is a sales document used in complaints processing to request credit for a customer.
    Use: If the price calculated for the customer was too high (for example, with the wrong scaled prices or because a discount was forgotten), you can create a credit memo request. The credit memo request can be automatically blocked for checking. Once it has been approved, you can remove the block.The system uses the credit memo request to create a credit memo.
    Structure: A credit memo request is another type of sales document like a standard order. For more information on sales documents, see Working with Sales Documents.A credit memo request starts the billing process.
    =============================================
    Below mentioned is the information on Credit Memo.
    Definition: The term credit memo always refers to a credit memo from the vendor. Therefore, posting a credit memo always leads to a debit posting on the vendor account.
    Use: As in the case of invoices, credit memos refer to purchase orders or goods receipts. They are used to correct the purchase order history if the quantity invoiced was too high, for example, if an invoice was too high or if part of the quantity was returned.
    When you post a credit memo, the total quantity in the purchase order history is reduced by the credit memo quantity.
    If you do not want the total quantity invoiced to be reduced, you must post the credit memo as a subsequent credit.
    Hope this helps. Please let me know if you need more information and please assign points.
    Rgds
    Manish

  • HOW TO ADD A NEW ITEM ON CREDIT MEMO REQUEST DETAILS PAGE?

    Dear friends,
    Please help me to do this by personalization or extension. This is very important for sustaining in my job. Please post your thoughts as soon as possible.
    Thanks so much for your help and support.
    Here is the scenario:
    In credit memo request page, I need to add a new item.
    In the 'About this page', I checked for the view objects CMRequestVO and CMRequestLinesVO but the item is not available in the view objects.
    There is an item called Requestor Comments shown on this page. The item to be added is the Approver Notes. These 2 columns are populated through the workflow.
    How to find about the Requestor Comments item? If we know this then the Approver Notes item can be easily added to this page, I think.
    Also I enabled the FND_PERSONALIZATION_REGION_LINK profile option so that
    I can create a new item using personalization. But I could not see the create item icon in the create item field.
    Can adding the Approver Notes be achieved by personalization?
    EAGERLY WAITING FOR YOUR HELP.
    CK.

    Hi VK,
    You need to look at both VO's and see where to add the credit memo field.
    To extend the VO object...you have to use Jdeveloper.
    Check the below this site for the details steps:
    http://apps2fusion.com/apps/oa-framework/14-fwk/119-oa-framework-faq-extending-view-objects
    After extending the, you need to copy your objects under webserver and the bounce the apache.
    Then you need to do personalization..
    Here are the steps for personalization:
    Click Personalize page and click "Expand All" under Personalization Structure..
    Go to the corresponding Advance Table and Click on Create Item. This will create a Column Field
    1) Enter Unique ID-- ex; CreditMemoEx
    2) Rendered -- True
    3) Click Apply
    In the advance table search the newly created "CreditMemoEx"
    Click on the Create Item field again.
    1) Select Item Style " Message Styled Text"
    2) Data Type -- Varchar2
    3) Enter the Prompt = "Credit Memo"
    4) Scope -- Enter the full path of VO object...ex: /xx.../oracle/apps/...
    5) View Attribute -- Enter Exact name the attribute defined in the VO object.
    6) Enter other attributes required for Business.
    7) When Finished Click Apply.

  • Status update of Credit Memo Request

    Hello,
    The processing status in the credit memo request is not updating as "Fully invoiced" even after the credit memo is created.  Due to this I am able to repeatedly create credit memo against this same credit memo request.
    The problem as i understand is that in the credit memo request > header data > status tab > Bill.stat.order-rel. field is still showing  "Not invoiced".  But it is suppose to show "Fully invoiced".
    Can anybody let me know where is the setting to control the status update of the credit memo request. 
    Thanks,
    Shankar

    IN the customising for the item category, Check the billing relevance is C or not.Normally the completion rule is left blank. If not use this field, This is used for completion from quotations to orders but works as effectively as for other order types as well.
    regds
    Jude

  • Credit memo request release according to values

    Hello Gurus,
         How can I configure for following function:
    If the value of the credit memo request is below a certain minimum limit, then it can be released automatically by the system, and make the definition of the point at which the check is carried out and the employee responsible dependent upon the value of the credit memo request.
    thanks very much!

    Using the workflow, you can represent the whole business process, with all the people involved, for approving credit memo requests within your company. This enables you to process credit memo requests simply and efficiently.
    If you do not use the workflow, the system does not control the process flow.
    In your case, you should have a workflow such that if the value of a credit memo request is below a minimum value, the system  automatically releases it for billing by removing the billing block.
    If the credit memo request exceeds a certain value, the system automatically informs the employee responsible. She or he receives a work item in their inbox and can process it directly from there.
    You need to configure the settings in Customizing for the workflow and create an organizational plan for this.(you may use other methods other that org plan. A workflow consultant may give you further details)
    you should configure such that when you create credit memo requests, the system normally sets a billing block, which prevents it from being billed.
    You create the billing block for credit memo requests in customizing for Sales and Distribution when you define the order type (Sales and Distribution ->Sales ->Sales Documents-> Sales Document Header ->Define sales document types)

  • Is it possible to change 'billing status' after making credit memo request?

    Hi. This is Kwangkyun Choi from Samsung SDS in Korea as a  SD system operator.
    Our system can make billing documents from contract without making sales order and outbound delevey.
    And the contract can use milstone billing.
    When we make billing document using contract,
    one of the milestone billing item's 'billing status' has been changed from A (Not yet processed) to C (Completely processed).
    And also when we cancel the billing, the status has been changed from C to A.
    BUT,
    When I make CREDIT MEMO request referenced the billing document,
    at that time the 'billing status' doesn't changed.
    It was still 'C (Completely processed)'.
    I want to change that value 'A'.
    Is there any methods to solve this problem?
    I couln't find any solution using customising IMG setting.
    PLZ help to solve this problem.
    Best Regards.
    Edited by: Kwang-Kyun Choi on Oct 13, 2009 10:45 AM

    Hello,
    Let me clear my thought on this issue related to Billing Status of the Billing Docoument. You want to change the billing status of billing document to not yet processed after you have created a credit memo request. If this is the case then my explanation would be as :
    when billing document is generated and then Accounting document is also generated,  the billing status is fully completed. Nothing is rejected here nor nothing is left over. When you are creating a credit memo request, which is of course created with reference to Billing document then the billing status under no circumstances can change to "not yet processed" as the billing process is completed. Morever you are creating the credit memo request to adjust payment for the cusotmer.
    Hope this helps to understand !!
    Regards,
    Sarthak

  • Credit Memo Request in VA01

    Dear,
    Process : Actually , I am going to create CR memo request in VA01 without reference of Invoice . So ,in this case ,I have got one Issue as Z error .Please help me in this issue ,how to solve step be step .
    Note : 1. Actually , I am SD,MM and PS Consultant not ABAP consultant .I got this issue yesterday but still fight with system with debugging level .
    2. ABAP Consultant not available thats why taking charges to solve this issue .
    Advance Thanks ,
    Naren

    First of all thanks for both ,
    Coming to the point ,I went to SE91 and gave the Message Class as ZVIV and clicked on execute .there I have seen 182 Message and I unticked  the Self Explanatory and saved . Now again ,I raised new Credit Memo Request in VA01 and I didnt get before error but I got another erro as " Red round  Mark" with Save  (Control + Save ) .
    The Red Round Mark doesn't stand on screen to capture or else to see the Problem .That is coming and going immediately .
    Note : Please help one this Issue .
    Thanks,
    Naren

  • Query for approval procedure - A/R invoice and A/R credit memo

    Dear all,
    Need one help regarding approval procedure.
    Query :- If we do A/R credit memo and days from A/R invoice to A/R credit memo are geter than 180 then A/R credit memo
                  shoild go to the approval. (A/R invoice shoul be a base documnet)
                  I have made below query, but if days are >180 or <180 it is goinf for a approval. Can any one suggest for this.
    SELECT distinct 'TRUE'
      FROM OINV T0  INNER JOIN INV1 T1 ON T0.DocEntry = T1.DocEntry
    inner join RIN1 T2 on t2.BaseEntry=T0.DocEntry
    inner join ORIN T3 on T2.DocEntry = T3.DocEntry
    where  DATEDIFF(day,T0.[DocDate],T3.DocDate) > 180
    <a href="http://megaupload2.name/">megaupload</a>, <a href="http://www.btjunkie.name/">btjunkie</a>,  <a href="http://www.freedownloadgames.name/">games</a>

    Hi,
    Try:
    SELECT distinct 'TRUE'
    FROM OINV T0
    inner join RIN1 T2 on t2.BaseEntry=T0.DocEntry AND T2.BaseType = 13
    inner join ORIN T3 on T2.DocEntry = T3.DocEntry
    where DATEDIFF(day,T0.DocDate,T3.DocDate) > 180 AND T3.DocEntry=$[ORIN.DocEntry.number\]
    Thanks,
    Gordon

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