Customise password reset e-mail

Hi,
My password reset functionality is working well. However the e-mail that it sends to the user with the new password does not look to good. Any idea how I can customise the appearance of this email?
Regards.

Hi,
There is no configuration option or direct way to customize this email. You can download the initial data files and extract initial_data7.xml from the zipped file. Open this file and search for MSGCODE="1056" and MSGCODE="1034". Once you find this lines, make the changes to the text after MSGDESC=" to the text you want. Upload this file back to CUP with 'clean and insert' option.
Other way would be to enter the text directly in VIRSA_AE_MESSAGE table.
Regards,
Alpesh

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No Verification E-Mail or Password Reset E-Mail

I was trying to access my account to order something yesterday and I was told to verify my e-mail. I waited and recived nothing so I tried a few more times to no avail. Attempting to reset my password gives me the same results. I tried the steps given here: http://www.forums.bestbuy.com/t5/BestBuy-com/BestBuy-com-Password-Reset-Assistance/td-p/820646 Still no e-mail. MyBestBuy e-mail is the same as my e-mail here. Thank you.

Hello gbeezy,
Welcome to the forums and thanks for joining the conversation! I am sorry to read you were having some troubles accessing your account due to not receiving our verification email for your BestBuy.com account.
Previous customers have had success by simply using a different email address. I recommend checking your spam/junk folder as these emails can sometimes get automatically filtered there. In the event it wasn’t redirected to one of those folders, we would typically need to try a few other things to once again provide you with access to your account. However, it appears you may have received assistance with this already over the phone. Is this correct? If not, please let me know and I will continue to look into this for you further.
Thanks,

Password reset e-mail

Forgot my password for BB ID but when I go to reset it it, the e-mail that is sent to me does not include a link. Instead of the link the following appears "body{font-family: 'Arial';}a{color:
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Is there any other way to reset my password? I have e-mailed for a password reset over 10 times and I get the same e-mail every time.

Can you access the email from a pc?
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Cannot receive Password reset's mails.

Hi,
My friend has a very weird problem. She forgot her password to Skype, so she tried to recover it by using "Forgot password" option. But she has a mail on wp.pl, and she doesnt receive any mails from Skype. She tried to recover her username, but that mail doesnt come as well. Is there any way to contact Skype staff directly? Thanks for any pieces of advice

Hi, Divuu, and welcome to the Community,
If access to the account is lost, please tell your friend to create a new Skype account so they can contact Skype Customer Service directly themselves.
Here is a link to the instruction on how to contact Skype Customer Service via their secure portal: Contact Customer Service
They will need to proceed through each step, one at a time. Sign on to the Skype website as requested. Choose the subject and topic which most closely matches the item you need assistance with. Then, continue past Step 2 of the instruction where several articles from the FAQ library will appear for you to review, and proceed to Step 3, Continue Support Request (the blue "button" appears at the lower right corner of the website page). They may also skip through Step 4 where they will be referred back here to the Community; no need to do this as you asked on their behalf already. When they complete the webform and click Submit, the information is relayed to Skype and they will receive a reply via e-mail.
Regards,
Elaine
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Trustworthy information: Brian Krebs: 3 Basic Rules for Online Safety and Consumer Reports: Guide to Internet Security Online Safety Tip: Change your passwords often!

Reset my password via e-mail link and can't login

It has been awhile since I've used spotify and I didn't remember my password so I requested a password reset e-mail. After following the link and picking my new password it automatically logged me in. I wanted to make sure that the password worked so I could try to login to spotify on my phone. At this point the website refused to let me login with my password claiming it was incorrect. I tried to reset my password one more time and it again refused to let me login using my password. Can anyone offer any help?

Hi I need help logging into Spotify with email. I have spotfity on my computer and when I reset my password, it won't let me login. I keep getting this error message " The username or password is incorrect" I reset my password again and it still keeps giving me that error message. Please help, this is a really annoying probelm .FYI, I do not want to login with my facebook account, just prefer to use email. Thanks.

Password reset and email doesn't send email.

I want to reset my password, so I clicked on reset password and email, and have not received an email. Now I have no idea what my password is. It's really tough to get to this page.

I've had this problem for several weeks, now running FF 6.0.2, although I doubt the FF version has anything to do with the problem. I sent the following e-mail to [email protected] on 9/20, and have so far received no reply:
============
I've been having login problems on Mozilla sites lately, apparently
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I've tried the usernames in Firefox's Saved Passwords file, but of
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shows up, either in my Thunderbird client, or in Verizon's files --
either mail or junk. I've tried this many times with the same result,
Is there any way to simply delete my e-mail account from all of
Mozilla's websites, forums, etc., and let me start over?
===============
I've established a new account using a new e-mail address, so I can start using the forums again, but I would like to get back to using my "real" e-mail if possible.
Interestingly, when I post anonymously and am asked for an e-mail to confirm my subscription to a forum, I use my "real" e-mail, and receive the confirmation request from [email protected] OK. It's just the password-reset e-mails that aren't working.

I have updated my iOS and now my hotmail will not verify my password through apple mail app. I have reset password - tried new password and old password and it still gives me password incorrect. Hotmail works fine on Mac. Has anyone had this difficulty

I have updated my iOS and now my hotmail will not verify my password through apple mail app. I have reset password - tried new password and old password and it still gives me password incorrect. Hotmail works fine on Mac. Has anyone had this difficulty and been able to resolve it?

Did you try deleting the mail account, then adding it back? I've read a lot of times that is what needs to happen in order for it to work properly.

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For icloud do you reccommend that I keep that same E-mail address or create a new one for my iCloud mail aside from my G-mail address name?
I asked support community for the very first time to reset my security questions and it wanted me to create a new user name for iCloud when I already have *****l for my original Apple id.
<Email Edited By Host>

TheresaEW,
I’d recommend contacting Apple directly to resolve your security question issue.

I need to delete an old icloud account on my i phone but can't remember the password and have changed my e-mail as it was cloned so can't use the password reset. Any ideas?

Can anyone help me. I need to delete an old iCloud account on my i phone 4S so that I can use my new one. My old e-mail was cloned by my ex husband so I had to delete the account . I do not know what the password was and I can't use password reset as the old account does not exist and I have no chance to resurect it. any ideas?

Hi Gail it is a separate apple id used on my old iphone. I now have a new appleid and password which is functioning though the new phone is bringing up my old apple ID
Ta,
BG

E-mail notification for password reset

Hello,
We recently activated the e-mail notification of user requests password reset in SRM Portal.
After the password reset, the recipients will receive this message:
Dear <user>,
Your password has been reset. Your new password is <password>.
Is it possible to modify this message?
Thank you!

Hi,
I think the mail is sent from workflow.
Please check which workflow is triggered in SWI2_FREQ transaction.
For example,
Workflow WS10000224 has task TS10008202 and task called method RESETPASSWORDANDMAIL of Business Object BUS4101.
Please check Business Object BUS4101 and method ResetPasswordANDMail.
The method calls FM BBP_GENERATE_PASSW_MAIL.
Some text objects are used in this FM.
001     New password for procurement system
002     This is an automatic generated email. Please don't reply!
003     Dear employee,
004     your new password in the procurement system is:
005     Please change it as soon as possible.
006     User account for procurement system
007     your user account in the procurement system is:
I can not find your text in this FM.
>Dear <user>,
>Your password has been reset. Your new password is <password>.
Regards,
Masa

Not Getting Password Reset mail to the default e-m...

I have looked in my in box several times over the past two hours and do not see a mail for password reset. I also checked my Spam/Junk mail folder and do not see any mail from Skype. What is the solution. I opened another account and am not able to log in with my newly created password. This is becoming an issue and I need some solution
Thanks

Please Contact Customer Service.
How can I contact Skype Customer Service?
What is live chat support?
Regards,
Tamim
Location - Dhaka | Bangladesh - Standard Time Zone: GMT/UTC + 06:00 hour
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Domain e mail password reset

have being using a domain e mail for 5 years as of yesterday I can no longer login under this e mail. What has changed. it was working on tablet and cell phone but when I did a password reset on desktop they are not working. How do you do a password reset if you can not get to the email

thanks for the reply. I have and I need to add that I have resdidential service purchased 1 year ago that verizon assigned me an e mail that I do not use and when I try as you suggested it keeps refering to that account and not the domain e mail that I have being using for the past 5 years. I can not get my version to acknowledge that I am using a domain e mail that I paid for when I did not have verzion service. I have since returned to verizon a year ago and this domain e mail has worked for the past year until Friday July 3 2015

Reset server password now mac mail won't except it

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Applications/Utilities/Keychain Access - try deleting the old password there.

HT2500 How can I reset my mail password?

I haven't used my mail for so long that I forgot the password. Does anyone know how to reset this? There isn't any option to get a link sent via e-mail.

Mail for what? iCloud? Go to iForgot.apple.com.
Mail for Mobileme? Same as above.
Gmail, Hotmail, AOL, etc. will all be supported by those respective email service providers. They have password reset options on their respective websites.
If you could be more specific, you can get more direct advice.

No letters password reset instructions on mail.ru

No letters password reset instructions on mail.ru

If they forget their passwords to their iTunes accounts then they should be able to reset it by going to http://iforgot.apple.com or to http://appleid.apple.com and 'reset your password' - on that site, after entering their iTunes account id, they can either reset the password by answering their security questions and date of birth that they have on the account, or they can get a reset email sent to their account's primary email address (rescue email address if they have one on the account).
There are some instructions, and screenshots, on this page : If you forgot your Apple ID password.
If they can't get it reset via that site then they will need to contact Support here in the UK (as they are here in the UK), which will be by phone as they will need to confirm their id and that it's their account : http://support.apple.com/en-us/HT5699#U
After resetting the password they may then need to log out of the account on the iPad by tapping on the id in Settings > iTunes & App Store (tapping on the id should give a popup with one option being 'sign out'), and then log back in with the new password - that is to 'refresh' the account on it so that it knows about the new password (otherwise they might get 'invalid password' errors when trying to do anything in the stores).

Customise password reset e-mail

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